Concerns raised11
Insufficient staff training
Failure to develop risk reduction plans when mandated by risk assessments
Failure to complete and reconcile pre-admission and admission assessments
Failure to develop and review care plans that adequately recognise residents’ needs
Insufficient staff supervision
Failure to obtain community care assessments
Possible failure to act on accident reports through risk or repeat-incident prevention strategies
Confusion among staff about whether to call an ambulance or the out-of-hours GP service
Failure to implement available preventative measures based on known or reasonably available information
Failure to conduct adequate risk assessments using all known and reasonably available information
Lack of cohesive management
No linked response statementsNo action or position from this recipient is clearly linked to the concerns in this report.