Recipient

London Borough of Bromley

First report 21 Oct 2013•Latest report 30 Jan 2025

Recipient record

Reports, concerns and published responses

Local government · London borough council. This page brings together reports naming this recipient and response statements clearly connected to concerns raised in those reports.

Reports
3

Naming this recipient

Published responses
67%

Found for named reports

Concerns addressed
3

Across all linked responses

Stated actions
6

Described in responses

Reports over time

Reports over time

Reports naming this recipient by issue year.

Evidence profile

Report topics

Share of this recipient’s reports compared with all other recipients.

67%published responses found
6stated actions described

Topic comparisons are not available in the current evidence snapshot.

Concerns and recipient responses

Statements from London Borough of Bromley linked to the concerns in each report. Select any concern, action or position to view the source wording.

  1. Inner South London

    AI-generated summary

    James Collier SIDDONS · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    James Collier Siddons, who had very severe frailty and multiple co-morbidities, was admitted to hospital after sustaining a fractured left humerus at a nursing home. He subsequently developed aspiration pneumonia and pyelonephritis and died suddenly from sepsis on 31 January 2022. Concerns were raised that the investigation into his fracture was flawed, that the organisation lacked detailed investigation guidance and routine training, and that relevant issues were not communicated promptly by the local authority.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to London Borough of Bromley; that does not assign responsibility.

    PFD Monitor interpretation

    Delegation of investigations without terms of reference

    Wider context from the report

    “1. The investigation into the circumstances of Mr Siddons suffering a fracture was flawed such that lessons that might prevent an incident which could result in a future death have not been learnt a. It failed to explore all the scenarios that might have accounted for fracture. b. It was in part delegated to a deputy manager without terms of reference c. Mills Family senior management was not involved d. The investigation’s conclusions were based on assumptions ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to London Borough of Bromley; that does not assign responsibility.

    PFD Monitor interpretation

    Investigation conclusions based on assumptions

    Wider context from the report

    “1. The investigation into the circumstances of Mr Siddons suffering a fracture was flawed such that lessons that might prevent an incident which could result in a future death have not been learnt a. It failed to explore all the scenarios that might have accounted for fracture. b. It was in part delegated to a deputy manager without terms of reference c. Mills Family senior management was not involved d. The investigation’s conclusions were based on assumptions ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to London Borough of Bromley; that does not assign responsibility.

    PFD Monitor interpretation

    Lack of detailed organisational investigation guidance

    Wider context from the report

    “2. Mills have a policy setting out a broad overview of the principles of investigation but no detailed guidance on how an investigation should be conducted within its organisation ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to London Borough of Bromley; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to explore all relevant investigation scenarios

    Wider context from the report

    “1. The investigation into the circumstances of Mr Siddons suffering a fracture was flawed such that lessons that might prevent an incident which could result in a future death have not been learnt a. It failed to explore all the scenarios that might have accounted for fracture. b. It was in part delegated to a deputy manager without terms of reference c. Mills Family senior management was not involved d. The investigation’s conclusions were based on assumptions ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to London Borough of Bromley; that does not assign responsibility.

    PFD Monitor interpretation

    Lack of routine investigation training for managers

    Wider context from the report

    “3. There is no routine investigation training for managers ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to London Borough of Bromley; that does not assign responsibility.

    PFD Monitor interpretation

    Delays in receipt of provider-led report requests resulting in investigations without all relevant issues known

    Wider context from the report

    “4. Mills did not receive the request for the provider led report from LBB until almost a month after the incident. The investigation was started promptly but had to be conducted without Mills being satisfied that all the relevant issues were known ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to London Borough of Bromley; that does not assign responsibility.

    PFD Monitor interpretation

    Failure of senior management involvement in investigations

    Wider context from the report

    “1. The investigation into the circumstances of Mr Siddons suffering a fracture was flawed such that lessons that might prevent an incident which could result in a future death have not been learnt a. It failed to explore all the scenarios that might have accounted for fracture. b. It was in part delegated to a deputy manager without terms of reference c. Mills Family senior management was not involved d. The investigation’s conclusions were based on assumptions ”
    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Launch a Prevention and Intervention Service with a dedicated Safeguarding Hub to manage safeguarding referrals, initial information gathering and immediate safety actions.

    Verbatim wording from the response

    “On an organisational level, there is nothing to suggest that delays in sharing PLE forms are a wider concern, and this appears to be an isolated incident. That said, LBB is committed to continuous learning and system enhancement. On April 14, 2025, we will launch our Prevention and Intervention Service, which includes a Safeguarding Hub. This Hub, staffed by dedicated and experienced practitioners, will respond to safeguarding referrals and determine whether a Section 42 Safeguarding Enquiry as outlined by the Care Act 2014 is required. The Safeguarding Hub will manage all initial information gathering and take immediate action to ensure the person's safety, working closely with both statutory and non-statutory partners, as well as the individual and/or their representative.”

    Source location

    Response from London Borough of Bromley
    Page 2 · response
    Published 30 January 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Review the contents of the Provider Lead Enquiry form.

    Verbatim wording from the response

    “The Local Authority are also going to embark on a review of the contents of the PLE form.”

    Source location

    Response from London Borough of Bromley
    Page 2 · response
    Published 30 January 2025

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Delays in sharing Provider Lead Enquiry forms are not a wider concern and the incident appears isolated.

    Verbatim wording from the response

    “On an organisational level, there is nothing to suggest that delays in sharing PLE forms are a wider concern, and this appears to be an isolated incident. That said, LBB is committed to continuous learning and system enhancement. On April 14, 2025, we will launch our Prevention and Intervention Service, which includes a Safeguarding Hub. This Hub, staffed by dedicated and experienced practitioners, will respond to safeguarding referrals and determine whether a Section 42 Safeguarding Enquiry as outlined by the Care Act 2014 is required. The Safeguarding Hub will manage all initial information gathering and take immediate action to ensure the person's safety, working closely with both statutory and non-statutory partners, as well as the individual and/or their representative.”

    Source location

    Response from London Borough of Bromley
    Page 2 · response
    Published 30 January 2025

    Open published response
  2. South London

    AI-generated summary

    Samuel Robert Pearson · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Samuel Robert Pearson had complex mental and physical needs and was moved to temporary accommodation after a van crashed into his home. The inquest narrative stated that the accident and accommodation increased his anxiety, and that he accidentally died after taking an overdose and alcohol on 6 July 2021. Concerns included inadequate multi-agency working and information sharing during the emergency move, and a referral-screening backlog that was not communicated to his GP.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to London Borough of Bromley; that does not assign responsibility.

    PFD Monitor interpretation

    Failure of authorities to maintain partnership working during emergency decants

    Wider context from the report

    “(1) Whilst there was good multi-agency working before Mr Pearson moved into his own accommodation, that was lacking when it became necessary to move him on an emergency basis despite the circumstances increasing his anxiety and vulnerability. Partnership working and sharing of information between the authorities may help mitigate risk in future cases of emergency decants. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to London Borough of Bromley; that does not assign responsibility.

    PFD Monitor interpretation

    Failure of authorities to share information during emergency decants

    Wider context from the report

    “(1) Whilst there was good multi-agency working before Mr Pearson moved into his own accommodation, that was lacking when it became necessary to move him on an emergency basis despite the circumstances increasing his anxiety and vulnerability. Partnership working and sharing of information between the authorities may help mitigate risk in future cases of emergency decants. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to London Borough of Bromley; that does not assign responsibility.

    PFD Monitor interpretation

    Delays in screening referrals by the ADAPT service

    Wider context from the report

    “(2) In respect of Oxleas NHS Foundation Trust, a referral was made by Mr Pearson’s GP to the ADAPT service but at the time there was a 2-3 backlog in screening referrals and the GP was not made aware of the capacity issues. A robust contingency plan would ensure that referrers are informed when services are not able to meet usual service expectations. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to London Borough of Bromley; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to inform referrers when referral services cannot meet usual service expectations

    Wider context from the report

    “(2) In respect of Oxleas NHS Foundation Trust, a referral was made by Mr Pearson’s GP to the ADAPT service but at the time there was a 2-3 backlog in screening referrals and the GP was not made aware of the capacity issues. A robust contingency plan would ensure that referrers are informed when services are not able to meet usual service expectations. ”
    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Request a meeting with Bromley Federation of Housing Associations members to discuss notifying the Local Authority about relevant emergency decants.

    Verbatim wording from the response

    “3. Additionally, senior management in the LA Housing department have contacted Bromley Federation of Housing Associations to request that a meeting is convened to discuss this topic with their members, to ensure that they have due regard to arrangements for notifying LBB of emergency decants where there is a vulnerable household member.”

    Source location

    Response London Borough of Bromley Council
    Page 2 · response
    Published 11 November 2022

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Notify relevant Local Authority personnel promptly when future emergency decants involve vulnerable people receiving social care support.

    Verbatim wording from the response

    “1. In respect to the Coroner’s concern (1), emergency decants are dealt with by Housing Associations in the London Borough of Bromley. The Local Authority’s OT (Occupational Therapy) service were not made aware of the emergency move/decant of Mr Pearson at the time it took place. When made aware the OT service raised their concern by email to the relevant personnel regarding the temporary accommodation provided. Arising from this there is the need for the relevant Local Authority personnel to be notified as soon as possible in the event of future emergency decants, when a vulnerable person subject to social care involvement (e.g adult social care/OT) is moved.”

    Source location

    Response London Borough of Bromley Council
    Page 2 · response
    Published 11 November 2022

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Provide Clarion with contact details for vulnerable adults’ services, children’s services and Local Authority housing contacts for emergency-decant notifications.

    Verbatim wording from the response

    “2. In respect of London Borough of Bromley’s largest provider Clarion, Senior Management in the Housing Department (LA) made contact with a Clarion Manager on the 14/12/22 and 29/12/22, raising the need to review their Emergency Decant Policy around notification of emergency decants to LBB where there is a vulnerable household member. Clarion have been asked to set out a notification protocol within this policy so that this can be agreed with the Local Authority. It is appropriate for the Housing Association to do this as they know their processes best. The Local Authority have already provided contact details to Clarion for vulnerable adults and children’s services as well as an LA housing contact, so that emergency decants can be notified as soon as the need is identified.”

    Source location

    Response London Borough of Bromley Council
    Page 2 · response
    Published 11 November 2022

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Housing associations are responsible for handling emergency decants and developing notification protocols because they know their processes best.

    Verbatim wording from the response

    “1. In respect to the Coroner’s concern (1), emergency decants are dealt with by Housing Associations in the London Borough of Bromley. The Local Authority’s OT (Occupational Therapy) service were not made aware of the emergency move/decant of Mr Pearson at the time it took place. When made aware the OT service raised their concern by email to the relevant personnel regarding the temporary accommodation provided. Arising from this there is the need for the relevant Local Authority personnel to be notified as soon as possible in the event of future emergency decants, when a vulnerable person subject to social care involvement (e.g adult social care/OT) is moved.”

    Source location

    Response London Borough of Bromley Council
    Page 2 · response
    Published 11 November 2022

    Open published response
  3. South London

    AI-generated summary

    Elsie Gibson · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Elsie Gibson, aged 94, slipped from a narrowed pavement while passing an unlicensed scaffold tower in High Street, Bromley, on 4 January 2013. She sustained a fractured hip and died in hospital on 9 January 2013. The concerns included the erection of the scaffold without required formalities and the apparent lack of prompt investigation or enforcement action by the Council after the incident.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to London Borough of Bromley; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to maintain contemporaneous records of inspections

    Wider context from the report

    “Mrs Gibson was injured when she slipped off the kerb whilst circumventing a narrowed pavement, caused by the erection of an unlicensed scaffold tower, outside premises in High Street Bromley on 4th January 2013. She later died of her injuries. The scaffolding tower was erected without the necessary formalities. When the incident was reported to the Council by the son, it does not appear to have been investigated promptly. I understand that the Council is the Highways Authority and presume that it is for the Council to take all necessary action. The son supplied photographic and other evidence at the inquest. I was told in evidence at the inquest that there is no contemporaneous evidence, in note form or otherwise, of the inspection that did take place. I refer to the evidence given to me by ████████ the Council's Technical Support Team Leader for Environment and Community Services. It seems to me that it would not be unduly difficult to ascertain (whether from Roosters PiriPiri or from the property landlord) who arranged for the erection of the scaffold and then to take appropriate action. However, I understand that no enquiries of that kind have been made and it seemed from evidence given to me that no such action is contemplated. As coroner, I have a duty to the citizens of my area to take appropriate steps to prevent future deaths when there is a continuing risk. If no action is taken it is likely to lead others who might need to erect scaffolding towers to decide that there is no need to seek formal permission because no action is taken by the Highways Authority when others do so without consequences, even in circumstances where passers-by are injured. I invite the Council to reconsider whether there is not an obligation to investigate the incident and to take action against the person(s) who erected the scaffold tower without license and, albeit without intending to do so, caused a passer-by to be injured and to die from those injuries. If no action is taken, others may well believe that they can do as they please without license and not have to face any consequences of their action. If action is taken, and publicity given, it may lead others to adhere to the necessary formalities. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to London Borough of Bromley; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to take enforcement action against persons erecting scaffold towers without a licence

    Wider context from the report

    “Mrs Gibson was injured when she slipped off the kerb whilst circumventing a narrowed pavement, caused by the erection of an unlicensed scaffold tower, outside premises in High Street Bromley on 4th January 2013. She later died of her injuries. The scaffolding tower was erected without the necessary formalities. When the incident was reported to the Council by the son, it does not appear to have been investigated promptly. I understand that the Council is the Highways Authority and presume that it is for the Council to take all necessary action. The son supplied photographic and other evidence at the inquest. I was told in evidence at the inquest that there is no contemporaneous evidence, in note form or otherwise, of the inspection that did take place. I refer to the evidence given to me by ████████ the Council's Technical Support Team Leader for Environment and Community Services. It seems to me that it would not be unduly difficult to ascertain (whether from Roosters PiriPiri or from the property landlord) who arranged for the erection of the scaffold and then to take appropriate action. However, I understand that no enquiries of that kind have been made and it seemed from evidence given to me that no such action is contemplated. As coroner, I have a duty to the citizens of my area to take appropriate steps to prevent future deaths when there is a continuing risk. If no action is taken it is likely to lead others who might need to erect scaffolding towers to decide that there is no need to seek formal permission because no action is taken by the Highways Authority when others do so without consequences, even in circumstances where passers-by are injured. I invite the Council to reconsider whether there is not an obligation to investigate the incident and to take action against the person(s) who erected the scaffold tower without license and, albeit without intending to do so, caused a passer-by to be injured and to die from those injuries. If no action is taken, others may well believe that they can do as they please without license and not have to face any consequences of their action. If action is taken, and publicity given, it may lead others to adhere to the necessary formalities. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to London Borough of Bromley; that does not assign responsibility.

    PFD Monitor interpretation

    Delays in investigating reported incidents involving unlicensed scaffold towers

    Wider context from the report

    “Mrs Gibson was injured when she slipped off the kerb whilst circumventing a narrowed pavement, caused by the erection of an unlicensed scaffold tower, outside premises in High Street Bromley on 4th January 2013. She later died of her injuries. The scaffolding tower was erected without the necessary formalities. When the incident was reported to the Council by the son, it does not appear to have been investigated promptly. I understand that the Council is the Highways Authority and presume that it is for the Council to take all necessary action. The son supplied photographic and other evidence at the inquest. I was told in evidence at the inquest that there is no contemporaneous evidence, in note form or otherwise, of the inspection that did take place. I refer to the evidence given to me by ████████ the Council's Technical Support Team Leader for Environment and Community Services. It seems to me that it would not be unduly difficult to ascertain (whether from Roosters PiriPiri or from the property landlord) who arranged for the erection of the scaffold and then to take appropriate action. However, I understand that no enquiries of that kind have been made and it seemed from evidence given to me that no such action is contemplated. As coroner, I have a duty to the citizens of my area to take appropriate steps to prevent future deaths when there is a continuing risk. If no action is taken it is likely to lead others who might need to erect scaffolding towers to decide that there is no need to seek formal permission because no action is taken by the Highways Authority when others do so without consequences, even in circumstances where passers-by are injured. I invite the Council to reconsider whether there is not an obligation to investigate the incident and to take action against the person(s) who erected the scaffold tower without license and, albeit without intending to do so, caused a passer-by to be injured and to die from those injuries. If no action is taken, others may well believe that they can do as they please without license and not have to face any consequences of their action. If action is taken, and publicity given, it may lead others to adhere to the necessary formalities. ”
    Open source report
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Published response patterns

Compared with other recipients in reports included in PFD Monitor

Describes published response evidence, not performance.

Published responses found

67%
67%All other recipients 58%
0%100%

How actions were described at the time

This respondent
50%50%
All other recipients
47%25%27%<1%<1%
  • Completed
  • In progress
  • Planned
  • Unclear
  • Partially completed

Statuses reflect what recipients said at the time. PFD Monitor does not verify whether actions happened.

Types of action described in responses

Percentages use all actions described by each group. An action may have more than one type, so percentages do not total 100%.

Information checked against published PFD reports and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026