Recipient

Millbrook Healthcare LtdIncludes reports addressed to a minister or senior office-holder acting for this organisation.

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First report 6 Mar 2017•Latest report 6 Mar 2017

Recipient record

Reports, concerns and published responses

Private and voluntary organisations · Private limited company. This page brings together reports naming this recipient and response statements clearly connected to concerns raised in those reports.

Reports
1

Naming this recipient

Published responses
0%

Found for named reports

Concerns addressed
0

Across all linked responses

Stated actions
0

Described in responses

Reports over time

Reports over time

Reports naming this recipient by issue year.

Evidence profile

Report topics

Share of this recipient’s reports compared with all other recipients.

0%published responses found
0stated actions described

Topic comparisons are not available in the current evidence snapshot.

Concerns and recipient responses

Statements from Millbrook Healthcare Ltd linked to the concerns in each report. Select any concern, action or position to view the source wording.

  1. Addressed to: ████████ Managing Director Millbrook Healthcare Limited.

    Surrey

    AI-generated summary

    John Anthony Atkin · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    John Atkin, a driver/technician, was bitten by a spaniel while delivering and installing healthcare equipment at a service-user’s home on 23 February 2016. He continued working but became increasingly unwell and was found deceased at home on 27 February 2016; the stated medical cause of death was staphylococcal septicaemia associated with a dog bite wound. Concerns included assumptions about healthcare professionals identifying hazardous dogs and the absence of a policy preventing drivers from entering homes before making direct contact with the homeowner.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Millbrook Healthcare Ltd; that does not assign responsibility.

    PFD Monitor interpretation

    Lack of a policy preventing driver/technicians from entering service-user addresses before direct contact with the home-owner

    Wider context from the report

    “- There is no policy in place at Millbrook which prevents driver/technicians from entering a service-user’s address before they have made direct contact with the home-owner. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Millbrook Healthcare Ltd; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to verify whether healthcare professionals enquire about hazardous dogs at service-user addresses

    Wider context from the report

    “- Millbrook currently operates on the basis of an inaccurate assumption that enquiries with regard to whether there are any hazardous dogs at a service-user’s address are carried out by the healthcare professionals who order the equipment from them. ”
    Open source report
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Published response patterns

Compared with other recipients in reports included in PFD Monitor

Describes published response evidence, not performance.

Published responses found

0%
0%All other recipients 58%
0%100%

How actions were described at the time

This respondent
All other recipients
47%25%27%<1%<1%
  • Completed
  • In progress
  • Planned
  • Unclear
  • Partially completed

Statuses reflect what recipients said at the time. PFD Monitor does not verify whether actions happened.

Types of action described in responses

Percentages use all actions described by each group. An action may have more than one type, so percentages do not total 100%.

Information checked against published PFD reports and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026