First report 24 Jan 2018•Latest report 16 Sep 2025
Recipient record
Reports, concerns and published responses
Health and care · Integrated care board. This page brings together reports naming this recipient and response statements clearly connected to concerns raised in those reports.
Reports
3
Naming this recipient
Published responses
100%
Found for named reports
Concerns addressed
6
Across all linked responses
Stated actions
17
Described in responses
Reports over time
Reports over time
Reports naming this recipient by issue year.
Evidence profile
Report topics
Share of this recipient’s reports compared with all other recipients.
100%published responses found
17stated actions described
Topic comparisons are not available in the current evidence snapshot.
Concerns and recipient responses
Statements from NHS Staffordshire and Stoke-on-Trent Integrated Care Board linked to the concerns in each report. Select any concern, action or position to view the source wording.
Birmingham and Solihull
Concerns raised2
Lack of mandatory and comprehensive paramedic training in obstetric emergencies
Failure to adhere to clinical guidance for assessing and managing delayed breech birth
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
No linked response statements
No action or position from this recipient is clearly linked to the concerns in this report.
Addressed to NHS Stafford and Surrounds Clinical Commissioning Group, now represented here by NHS Staffordshire and Stoke-on-Trent Integrated Care Board.
Staffordshire South
Concerns raised1
Failure to use the approved referral form for psychiatric referrals to MPFT
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something this recipient says it has done, is doing, or plans to do in response to the concern raised.5
Action
Link the Midlands Partnership Foundation Trust and DQS teams to ensure the latest referral form is uploaded to practice clinical systems.
Stated completedThe respondent said that this action was complete when they made their response on 1 October 2020.
Action
Upload the correct Midlands Partnership Foundation Trust referral form to all GP practice clinical systems and remove previous versions.
Stated plannedThe respondent said that this action was planned when they made their response on 1 October 2020.
Action
Produce and email all GP practices a standard operating procedure for removing old referral forms and managing updated versions.
Stated plannedThe respondent said that this action was planned when they made their response on 1 October 2020.
Action
Confirm to the CCGs that the correct referral form is available to all GP practices and the old version has been removed.
Stated plannedThe respondent said that this action was planned when they made their response on 1 October 2020.
Action
Develop a governance-approved process across Primary Care, Commissioning and DQS for managing and appropriately updating referral forms.
Stated plannedThe respondent said that this action was planned when they made their response on 1 October 2020.
Stoke-on-Trent and North Staffordshire
Concerns raised3
Lack of an option for paramedics to return deteriorating patients to hospital
Delays in patient transport home
Failure to identify deterioration during patient transport
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something this recipient says it has done, is doing, or plans to do in response to the concern raised.2
Action
Review the provider’s action plan at the April 2018 contract and quality meeting, request measurable outcomes, and monitor progress until actions are concluded.
Stated plannedThe respondent said that this action was planned when they made their response on 20 March 2018.
Action
Instruct the provider to produce an action plan addressing the identified patient transport safety measures.
Stated completedThe respondent said that this action was complete when they made their response on 20 March 2018.
Respondent positions A position is what this recipient says about the concern when it does not describe a specific action.2
Position
Hospital transfers requiring escalation are handled by the 999 ambulance service, not patient transport staff.
Redirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.
Position
Transport records contradict the reported four-hour journey and record no observed deterioration or route deviation.
Disputes the concernThe respondent disagreed with part of the concern or the basis for it.