Nightingales Home Help Service

Private and voluntary organisations · Domiciliary care provider

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First report 18 Feb 2014•Latest report 18 Feb 2014

Reports, concerns and published responses

Reports over time

Reports naming this recipient by issue year.

* 2026 is projected from reports observed to 7 Sep 2026.

Reports
1

Naming this recipient

Published responses
100%

Found for named reports

Concerns addressed
1

Across all linked responses

Stated actions
3

Described in responses

Concerns and recipient responses

Statements from Nightingales Home Help Service linked to the concerns in each report. Select any concern, action or position to view the source wording.

  1. North Northumberland

    AI-generated summary

    Jack Basil Lynn · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Jack Basil Lynn, who lived alone and received daily care visits, was found unresponsive at home on 15 October 2013 after a morning visit during which the carer did not check his wellbeing. The concerns were that there was no continuous medication communication sheet and that no safety or wellbeing check was made during the allocated visit, creating a potential risk to future residents despite the inquest finding that Mr Lynn died from natural causes.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Nightingales Home Help Service; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to maintain a medication communication sheet as a continuous record of medications

    Wider context from the report

    “Arrangements put in place for daily prompting with medication did not include keeping a medication communication sheet at Mr Lynn’s home address as a continuous record of his medications. This would have allowed for a more reliable check by visiting carers or family members as it would have clearly indicated whether medications were being taken regularly. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Nightingales Home Help Service; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to check safety or wellbeing during allocated visits

    Wider context from the report

    “The absence of any check on Mr Lynn’s safety or well being during the allocated 15 minute visit on the morning of 15th October 2013 exposed Mr Lynn to potential risk, albeit that the sudden cardiac event which occurred could not have been prevented. The risk was present, nonetheless, and creates a risk that future deaths might occur if action is not taken. ”
    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Encourage clients to keep medication charts in communication folders and advise on the requirement where carers provide medication-related services.

    Verbatim wording from the response

    “We will encourage all of our clients to have medication charts in their communication folder and in the case of not wishing to have one we will advise that if a carer is involved in any service concerning medication it is company policy to have them in the folder.”

    Source location

    2014-0066-Response-by-Nightingales-Home-Help-Service
    Page 1 · response
    Published 18 February 2014

    Open published response
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Information checked against published PFD reports and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026