Recipient

North Devon District Council

First report 4 Nov 2014•Latest report 9 Mar 2026

Recipient record

Reports, concerns and published responses

Local government · English district council. This page brings together reports naming this recipient and response statements clearly connected to concerns raised in those reports.

Reports
3

Naming this recipient

Published responses
100%

Found for named reports

Concerns addressed
8

Across all linked responses

Stated actions
8

Described in responses

Reports over time

Reports over time

Reports naming this recipient by issue year.

Evidence profile

Report topics

Share of this recipient’s reports compared with all other recipients.

100%published responses found
8stated actions described

Topic comparisons are not available in the current evidence snapshot.

Concerns and recipient responses

Statements from North Devon District Council linked to the concerns in each report. Select any concern, action or position to view the source wording.

  1. Devon, Plymouth and Torbay

    AI-generated summary

    Taylor Malcolm Maddox · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Taylor Malcolm Maddox, who had a history of mental health illness and previous suicide attempts, was found unresponsive in his car on 9 April 2024 after leaving short-term accommodation and indicating he intended to sleep in the car. The inquest concluded that he had taken his own life by overdosing on painkilling medication. The principal concerns were delays and difficulties in securing suitable accommodation for psychiatric patients leaving hospital, and an assessment process that did not adequately account for psychiatric vulnerability and the effects of unstable housing.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to North Devon District Council; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to provide timely and effective accommodation support for psychiatric hospital discharge patients in North Devon

    Wider context from the report

    “(1) Patients awaiting discharge from psychiatric hospital in North Devon are not being supported in a timely and effective way to assist them secure accommodation. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to North Devon District Council; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to give adequate weight to psychiatric vulnerability in emergency accommodation and housing-support assessments in North Devon

    Wider context from the report

    “(2) The assessment process for entitlement to emergency accommodation and/or other assistance with securing accommodation in North Devon does not give adequate weight to the vulnerability of those with a psychiatric illness and the potential effect of unstable housing and homelessness on their mental health. ”
    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Develop a Hotak-aligned mental-health vulnerability decision aide-mémoire to support holistic weighting of psychiatric factors in priority-need assessments.

    Verbatim wording from the response

    “While we consider the Council’s actions complied with law and guidance and reflected good practice by the case officer (including sustained out-of-hours or on leave work), we will take the opportunity to strengthen our joint arrangements with NHS partners. We therefore propose to:”

    Source location

    2026-0136 - Response from North Devon Council
    Page 3 · response
    Published 12 March 2026

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Pilot a rent-deposit fast-track using a checklist and same-day verification route for clinically urgent hospital discharges.

    Verbatim wording from the response

    “While we consider the Council’s actions complied with law and guidance and reflected good practice by the case officer (including sustained out-of-hours or on leave work), we will take the opportunity to strengthen our joint arrangements with NHS partners. We therefore propose to:”

    Source location

    2026-0136 - Response from North Devon Council
    Page 3 · response
    Published 12 March 2026

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Develop and secure approval for a joint, time-bounded psychiatric discharge protocol defining roles, hand-offs, escalation triggers and named workers.

    Verbatim wording from the response

    “While we consider the Council’s actions complied with law and guidance and reflected good practice by the case officer (including sustained out-of-hours or on leave work), we will take the opportunity to strengthen our joint arrangements with NHS partners. We therefore propose to:”

    Source location

    2026-0136 - Response from North Devon Council
    Page 3 · response
    Published 12 March 2026

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    The case did not demonstrate an absence of timely housing support or active needs assessment causing the adverse mental-health outcome.

    Verbatim wording from the response

    “We agree with the public-health principle expressed. The Council’s practice and actions in this case were aimed precisely at mitigating relapse risk: we worked with clinicians, avoided placements known to aggravate mental ill-health, accepted the Relief Duty, and moved at pace to underwrite a room subject to minimal but necessary checks. We must also ensure that public funds are used lawfully and sustainably, which is why affordability and verification are required before deposits/rent in advance are released. Those checks are part of ensuring that any placement is suitable and sustainable, thereby reducing relapse risk rather than deferring it.”

    Source location

    2026-0136 - Response from North Devon Council
    Page 3 · response
    Published 12 March 2026

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Timely and effective housing support was provided to the patient during the psychiatric discharge pathway.

    Verbatim wording from the response

    “Our records show sustained, timely and effective engagement, including out-of-hours work by the case officer, continuous liaison with NHS colleagues, and a care plan consistent with NHS clinical advice (avoid B&B; pursue shared accommodation). Where the client found a room, we promptly took the steps needed to release rent-deposit assistance; however, we cannot lawfully commit public funds without (a) suitability/affordability checks and (b) minimum information (address/landlord/payment route).”

    Source location

    2026-0136 - Response from North Devon Council
    Page 2 · response
    Published 12 March 2026

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    The assessment process did not systematically underweight psychiatric vulnerability; vulnerability decisions were reasoned on available evidence and case law.

    Verbatim wording from the response

    “• In deciding interim accommodation, the officer considered the clinical information then available (including functional ability reported by clinical staff) alongside other circumstances. On that information, the officer did not have reason to believe the statutory priority-need test was likely met at that time.”

    Source location

    2026-0136 - Response from North Devon Council
    Page 2 · response
    Published 12 March 2026

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Housing assistance depended on applicants and partner agencies providing the information required to process support lawfully.

    Verbatim wording from the response

    “We believe timely and effective support was provided during the discharge pathway. The Council fulfilled its assessment, Relief Duty, and reasonable steps requirements, and worked proactively with the NHS. Where payment of a deposit/Rent in Advance was requested, we acted promptly but were law-bound to complete affordability and verification checks before releasing public funds. Our records show that repeated follow-ups were undertaken by the case officer, out of hours, whilst on annual leave and weekdays for one day when the officer was poorly. Mr Maddox had been assessed as having capacity to complete these tasks. We would like it also to be taken into consideration that our Housing Officers hold a large caseload, often in excess of 40 households, and we have to rely on applicants providing the information.”

    Source location

    2026-0136 - Response from North Devon Council
    Page 2 · response
    Published 12 March 2026

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Deposit or rent-in-advance payments could not be released without required affordability, suitability and landlord verification information.

    Verbatim wording from the response

    “Our records show sustained, timely and effective engagement, including out-of-hours work by the case officer, continuous liaison with NHS colleagues, and a care plan consistent with NHS clinical advice (avoid B&B; pursue shared accommodation). Where the client found a room, we promptly took the steps needed to release rent-deposit assistance; however, we cannot lawfully commit public funds without (a) suitability/affordability checks and (b) minimum information (address/landlord/payment route).”

    Source location

    2026-0136 - Response from North Devon Council
    Page 2 · response
    Published 12 March 2026

    Open published response
  2. Exeter and Greater Devon

    AI-generated summary

    Keenan John WALSH · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Keenan John WALSH, a non-swimmer aged 4, drowned in the deep end of a heated swimming pool during a large family party on 23 August 2013. The concerns included the lack of regulation of private holiday lets with swimming pools, the pool’s hazardous profile and limited signage, and inadequate supervision ratios, with adults responsible for supervision being unable to rescue him.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to North Devon District Council; that does not assign responsibility.

    PFD Monitor interpretation

    Lack of enforceable swimming-pool supervision requirements

    Wider context from the report

    “(3) The ratio of competent adults to children was one adult to anything up to 12 children at the time of this incident. This ratio was against the advice of the proprietors but unenforceable. Responsibility lay with adult family members. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to North Devon District Council; that does not assign responsibility.

    PFD Monitor interpretation

    Insufficient swimming-pool safety signage

    Wider context from the report

    “(2) Although there was a limited amount of signage the profile of the swimming pool fell outside accepted standards and presented a significant hazard to non-swimmers approaching a sharp slope to the deep end. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to North Devon District Council; that does not assign responsibility.

    PFD Monitor interpretation

    Lack of regulatory oversight of private holiday lets with swimming pools

    Wider context from the report

    “(1) At the time of the incident private holiday lets with swimming pools were not regulated by the Health and Safety Department of Local Authority Environmental Health, despite tourism being a significant part of local economy. See recording of evidence of ████████ Environmental Health Officer (North Devon Council). ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to North Devon District Council; that does not assign responsibility.

    PFD Monitor interpretation

    Insufficient ratio of competent adults to children around swimming pools

    Wider context from the report

    “(3) The ratio of competent adults to children was one adult to anything up to 12 children at the time of this incident. This ratio was against the advice of the proprietors but unenforceable. Responsibility lay with adult family members. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to North Devon District Council; that does not assign responsibility.

    PFD Monitor interpretation

    Swimming-pool profile failing to meet accepted safety standards

    Wider context from the report

    “(2) Although there was a limited amount of signage the profile of the swimming pool fell outside accepted standards and presented a significant hazard to non-swimmers approaching a sharp slope to the deep end. ”
    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Seek counsel’s opinion on the scope of statutory duties to inform enforcement officers.

    Verbatim wording from the response

    “The Council is seeking counsel’s opinion so that it can better advise its enforcement officers on the scope of S3(2) Health and Safety at Work etc Act 1974 (duties of self employed persons to persons other than their employees).”

    Source location

    2016-0202-Response-by-North-Devon-Council
    Page 2 · response
    Published 27 May 2016

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Continue investing resources in enforcing swimming pool safety as a local priority.

    Verbatim wording from the response

    “The LAC also allows for the development of local intervention plans which are based on a regional/district needs assessment. For a number of years swimming pool safety has been identified as a local priority in NDC’s intervention plan.”

    Source location

    2016-0202-Response-by-North-Devon-Council
    Page 1 · response
    Published 27 May 2016

    Open published response
  3. Exeter & Greater Devon

    AI-generated summary

    Rebecca Jodie CURTIS-SMALL · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Rebecca Jodie CURTIS-SMALL was caught by a rip tide while swimming with her family at Croyde Bay on 31 December 2013. She was found after a search, taken to hospital, and died from drowning and hypothermia; concerns related to the visibility and specificity of beach signage warning about rip-tide hazards.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to North Devon District Council; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to provide signage warning of specific riptide hazards under varying tide conditions

    Wider context from the report

    “1. That the appropriate signage is displayed in a way that can easily be seen on each of the entrances to the beach. 2. Whether the sign could refer to any specific riptide hazards known of at the beach in order to warn members of the public using the beach at different times of the year and different states of the tide, that rip tides would be more hazardous. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to North Devon District Council; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to ensure easily visible appropriate signage at each beach entrance

    Wider context from the report

    “1. That the appropriate signage is displayed in a way that can easily be seen on each of the entrances to the beach. 2. Whether the sign could refer to any specific riptide hazards known of at the beach in order to warn members of the public using the beach at different times of the year and different states of the tide, that rip tides would be more hazardous. ”
    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Undertake an audit of signs at beaches under the Council’s control and ownership.

    Verbatim wording from the response

    “We are therefore unable to take any action in respect of Croyde Beach, but in light of the issues you have raised we will be undertaking an audit of signs at the beaches which are under our control and ownership and we also intend to bring this issue to the attention of our partner organisations.”

    Source location

    2014-0483-Response-by-North-Devon-Council
    Page 1 · response
    Published 4 November 2014

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Unable to take action at Croyde Beach because the Council lacks ownership and enforcement powers over private landowners.

    Verbatim wording from the response

    “I can confirm that the District Council has no ownership interest at Croyde Beach other than the public toilets located at Moor Lane.”

    Source location

    2014-0483-Response-by-North-Devon-Council
    Page 1 · response
    Published 4 November 2014

    Open published response
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Published response patterns

Compared with other recipients in reports included in PFD Monitor

Describes published response evidence, not performance.

Published responses found

100%
100%All other recipients 58%
0%100%

How actions were described at the time

This respondent
25%75%
All other recipients
47%25%27%<1%<1%
  • Completed
  • In progress
  • Planned
  • Unclear
  • Partially completed

Statuses reflect what recipients said at the time. PFD Monitor does not verify whether actions happened.

Types of action described in responses

Percentages use all actions described by each group. An action may have more than one type, so percentages do not total 100%.

Information checked against published PFD reports and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026