North West Fire Control

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First report 8 Dec 2023•Latest report 8 Dec 2023

Reports, concerns and published responses

Reports over time

Reports naming this recipient by issue year.

* 2026 is projected from reports observed to 7 Sep 2026.

Reports
1

Naming this recipient

Published responses
100%

Found for named reports

Concerns addressed
2

Across all linked responses

Stated actions
16

Described in responses

Concerns and recipient responses

Statements from North West Fire Control linked to the concerns in each report. Select any concern, action or position to view the source wording.

  1. Manchester South

    AI-generated summary

    Claire Nicole Briggs · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Claire Nicole Briggs died at Stepping Hill Hospital on 28 November 2022 after a propranolol overdose. The report identified delays in ambulance response and failures to conduct timely clinical reviews, alongside the absence of a consistent and reliable process for police officers to escalate concerns about suspected drug overdoses to the ambulance service.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to North West Fire Control; that does not assign responsibility.

    PFD Monitor interpretation

    Lack of consistent and reliable understanding of respective emergency service roles for suspected drug overdoses

    Wider context from the report

    “The evidence I heard was that a Joint Operating Protocol between the North West Ambulance Service and the five regional police forces designed to address the issues of which emergency service should take responsibility for incidents involving drug overdoses and the method by which the police officers attending such incidents prior to the arrival of the ambulance service can escalate their concerns over a person suspected to have taken a drug overdose, was in an advanced stage of completion, but was stalled in July 2022. Whilst I heard that discussions have recently recommenced, they now encompass the Right Care, Right Person model, the findings of the Manchester Arena Bombing Enquiry and that additionally, the Fire and Rescue Service and the British Transport Police have now become involved. Pending agreement of a Joint Operating Protocol, there does not appear to be any consistent and reliable understanding in place across the police forces and the North West Ambulance Service to provide clarity as to the roles of the respective services and the method by which concerns about individual patients can be escalated to the ambulance service by police officers dealing with those who are suspected to have taken drug overdoses. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to North West Fire Control; that does not assign responsibility.

    PFD Monitor interpretation

    Lack of a consistent and reliable method for police escalation of suspected drug overdose concerns to the ambulance service

    Wider context from the report

    “The evidence I heard was that a Joint Operating Protocol between the North West Ambulance Service and the five regional police forces designed to address the issues of which emergency service should take responsibility for incidents involving drug overdoses and the method by which the police officers attending such incidents prior to the arrival of the ambulance service can escalate their concerns over a person suspected to have taken a drug overdose, was in an advanced stage of completion, but was stalled in July 2022. Whilst I heard that discussions have recently recommenced, they now encompass the Right Care, Right Person model, the findings of the Manchester Arena Bombing Enquiry and that additionally, the Fire and Rescue Service and the British Transport Police have now become involved. Pending agreement of a Joint Operating Protocol, there does not appear to be any consistent and reliable understanding in place across the police forces and the North West Ambulance Service to provide clarity as to the roles of the respective services and the method by which concerns about individual patients can be escalated to the ambulance service by police officers dealing with those who are suspected to have taken drug overdoses. ”
    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Apply JESIP principles and clear speech when coordinating with other emergency services.

    Verbatim wording from the response

    “2.1. NWFC supports the consistent and robust embedding of the Joint Emergency Services Interoperability Programme (JESIP), which promotes effective inter-agency working through its principles of Co-Location, Communication, Co-ordination, Joint Understanding of Risk, and Shared Situational Awareness. We ensure we follow the JESIP doctrine and use clear speech when liaising with other agencies and avoid using fire service terminology.”

    Source location

    Response from North West Fire Control
    Page 2 · response
    Published 12 December 2023

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Provide feedback to NWAS and conduct a gap analysis of information-sharing procedures against NWFC operating arrangements.

    Verbatim wording from the response

    “7.1. In July 2023, The Multi-Agency Tactical Control Communications Group was presented with a draft version of an information sharing document produced by NWAS to enable collaboration between NWAS and the Police.”

    Source location

    Response from North West Fire Control
    Page 7 · response
    Published 12 December 2023

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Embed and assess compliance with NFCC National Operational Guidance and JESIP inter-agency operating standards.

    Verbatim wording from the response

    “2.13. To ensure that operating standards set out in NFCC endorsed National Operational Guidance and JESIP related to inter-agency working are embedded and being met.”

    Source location

    Response from North West Fire Control
    Page 4 · response
    Published 12 December 2023

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Operate the Multi-Agency Tactical Control Communications Group to improve interoperability through shared lessons, training and exercises.

    Verbatim wording from the response

    “2.16. The Inter-Agency Lead has successfully established the Multi-Agency Tactical Control Communications Group which has control room representation at senior level from NWFC, Merseyside Fire Control, all North West regional Police Services, NWAS, British Transport Police and the Coastguard.”

    Source location

    Response from North West Fire Control
    Page 4 · response
    Published 12 December 2023

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Adopt Multi-Agency Incident Transfer as an early adopter and put the tool in place.

    Verbatim wording from the response

    “6.1. Multi-Agency Incident Transfer (MAIT) is an electronic means of sharing information with other agencies subscribed to the MAIT hub.”

    Source location

    Response from North West Fire Control
    Page 6 · response
    Published 12 December 2023

    Open published response
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Information checked against published PFD reports and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026