Optare PLC

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First report 17 Apr 2014•Latest report 17 Apr 2014

Reports, concerns and published responses

Reports over time

Reports naming this recipient by issue year.

* 2026 is projected from reports observed to 7 Sep 2026.

Reports
1

Naming this recipient

Published responses
0%

Found for named reports

Concerns addressed
0

Across all linked responses

Stated actions
0

Described in responses

Concerns and recipient responses

Statements from Optare PLC linked to the concerns in each report. Select any concern, action or position to view the source wording.

  1. West Yorkshire (Western)

    AI-generated summary

    Muriel Dawson · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Muriel Dawson, aged 90, died shortly after being thrown forward from her unrestrained aisle seat when a public service bus braked suddenly. She suffered a complete fracture of the lumbar vertebrae and associated trauma. The principal concern was that the vehicle’s design and type-approval gave insufficient weight to the risk of death or serious injury to passengers, particularly because seats lacked restraints and a possible restraining feature was absent.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Optare PLC; that does not assign responsibility.

    PFD Monitor interpretation

    Lack of forward restraint or equivalent impact protection at passenger seats on narrow scheduled service buses

    Wider context from the report

    “(1) My findings were, as summarised in the narrative conclusion, that Muriel Dawson was travelling on an Optare “hopper” type scheduled service bus (narrow model) and the evidence to the Coroner’s court indicated that the profile of passengers on such a vehicle would overwhelmingly be elderly. The evidence given was to the effect that the design of the vehicle provides a compromise between safety and convenience as it allows for standing passengers, seated passengers and provision for a wheelchair. The design is such that the seat in which Mrs. Dawson was seated at the time of the incident has no form of restraint should there be a violent forward motion exerted on passengers, eg. by an emergency stop. The seat position (viewed from the front facing back) is on the right hand side and is in the third row. It is the aisle seat of the first double seats, the two rows in front being single seats on that side. (2) It is understood that these vehicles are type-approved and the operator has not made modifications to them and thus the original design and approval of the vehicle is universally match which is in regular use. Seat belts are not required to be fitted to any seats. (3) The evidence to the inquest was that this vehicle had to stop suddenly; the brakes were correctly applied, but there was nothing to prevent Mrs. Dawson being thrown forward and she lost her life as a result of hitting the front panel of the bus having slid the remaining length of the vehicle. Her death was due to the impact with the vehicle fracturing her spine. (4) It appeared from evidence that, still consistent with convenience, disabled access and gangway width, a floor to ceiling pole with horizontal bar, or some similar restraining construction could have been applied to the area immediately in front of her seat. (5) It is appreciated that the backs of seats, bars and similar elements of the interior of a vehicle can cause injury in the event of a sudden stop, but I considered, based on the evidence given, that some similar design feature of the vehicle as mentioned in (4) above could, and probably would, have prevented Mrs. Dawson being thrown forward for such distance and with such momentum as to cause her death. (6) It appears from the evidence, albeit indirectly reported to the Coroner at the inquest, that other operators have expressed concerns with the current design, but feel there is nothing they can do in a type-approved vehicle. I am concerned that the type-approval has given insufficient weight to the risk of death or serious injury. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Optare PLC; that does not assign responsibility.

    PFD Monitor interpretation

    Type-approval failing to give sufficient weight to the risk of death or serious injury

    Wider context from the report

    “(1) My findings were, as summarised in the narrative conclusion, that Muriel Dawson was travelling on an Optare “hopper” type scheduled service bus (narrow model) and the evidence to the Coroner’s court indicated that the profile of passengers on such a vehicle would overwhelmingly be elderly. The evidence given was to the effect that the design of the vehicle provides a compromise between safety and convenience as it allows for standing passengers, seated passengers and provision for a wheelchair. The design is such that the seat in which Mrs. Dawson was seated at the time of the incident has no form of restraint should there be a violent forward motion exerted on passengers, eg. by an emergency stop. The seat position (viewed from the front facing back) is on the right hand side and is in the third row. It is the aisle seat of the first double seats, the two rows in front being single seats on that side. (2) It is understood that these vehicles are type-approved and the operator has not made modifications to them and thus the original design and approval of the vehicle is universally match which is in regular use. Seat belts are not required to be fitted to any seats. (3) The evidence to the inquest was that this vehicle had to stop suddenly; the brakes were correctly applied, but there was nothing to prevent Mrs. Dawson being thrown forward and she lost her life as a result of hitting the front panel of the bus having slid the remaining length of the vehicle. Her death was due to the impact with the vehicle fracturing her spine. (4) It appeared from evidence that, still consistent with convenience, disabled access and gangway width, a floor to ceiling pole with horizontal bar, or some similar restraining construction could have been applied to the area immediately in front of her seat. (5) It is appreciated that the backs of seats, bars and similar elements of the interior of a vehicle can cause injury in the event of a sudden stop, but I considered, based on the evidence given, that some similar design feature of the vehicle as mentioned in (4) above could, and probably would, have prevented Mrs. Dawson being thrown forward for such distance and with such momentum as to cause her death. (6) It appears from the evidence, albeit indirectly reported to the Coroner at the inquest, that other operators have expressed concerns with the current design, but feel there is nothing they can do in a type-approved vehicle. I am concerned that the type-approval has given insufficient weight to the risk of death or serious injury. ”
    Open source report
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Information checked against published PFD reports and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026