Recipient

Orchard 2000 Pharmacy

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First report 10 Jul 2023•Latest report 10 Jul 2023

Recipient record

Reports, concerns and published responses

Health and care · Healthcare site. This page brings together reports naming this recipient and response statements clearly connected to concerns raised in those reports.

Reports
1

Naming this recipient

Published responses
0%

Found for named reports

Concerns addressed
0

Across all linked responses

Stated actions
0

Described in responses

Reports over time

Reports over time

Reports naming this recipient by issue year.

Evidence profile

Report topics

Share of this recipient’s reports compared with all other recipients.

0%published responses found
0stated actions described

Topic comparisons are not available in the current evidence snapshot.

Concerns and recipient responses

Statements from Orchard 2000 Pharmacy linked to the concerns in each report. Select any concern, action or position to view the source wording.

  1. East Riding and Hull

    AI-generated summary

    Harold Wilberforce · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Harold Wilberforce fell at home on 16 January 2023, sustained a broken hip and was taken to hospital, where he contracted bronchopneumonia and died on 28 January 2023. Concerns included the lack of medical examination after the fall, the pharmacy delivery agent’s lack of awareness of his dementia, the absence of relevant staff training, and unclear roles and responsibilities when elderly service users are found to have fallen.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Orchard 2000 Pharmacy; that does not assign responsibility.

    PFD Monitor interpretation

    Lack of clarity about roles, responsibilities and required actions during falls at elderly service users' homes

    Wider context from the report

    “(3) I am concerned that a lack of clarity exists in respect of the roles and responsibilities of persons attending upon the home addresses of elderly service users, particularly in the context of what action should be taken when someone is found to have fallen. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Orchard 2000 Pharmacy; that does not assign responsibility.

    PFD Monitor interpretation

    Lack of training for pharmacy delivery staff on responding to service-user falls at home

    Wider context from the report

    “(2) Evidence was provided on behalf of the pharmacy that there was no training provided to staff members in respect of how to deal with and what actions should be taken when a service user is found to have had a fall at their home address by a pharmacy delivery agent. Evidence was also heard that the majority of service users were elderly persons. ”
    Open source report
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Published response patterns

Compared with other recipients in reports included in PFD Monitor

Describes published response evidence, not performance.

Published responses found

0%
0%All other recipients 58%
0%100%

How actions were described at the time

This respondent
All other recipients
47%25%27%<1%<1%
  • Completed
  • In progress
  • Planned
  • Unclear
  • Partially completed

Statuses reflect what recipients said at the time. PFD Monitor does not verify whether actions happened.

Types of action described in responses

Percentages use all actions described by each group. An action may have more than one type, so percentages do not total 100%.

Information checked against published PFD reports and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026