Manchester South
Concerns raised1
Poor visibility of a locked steel barrier across a legitimate bicycle and emergency-services route
Actions described in response An action is something this recipient says it has done, is doing, or plans to do in response to the concern raised.5
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Action
Permanently affix reflective panels and reflective tape to comparable barriers at remaining borough locations.
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Action
Audit surrounding-area lighting for tree obstruction and compliance with BS 5489 standards.
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Action
Upgrade Cheadle Old Road lighting through the LED lighting replacement programme.
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Action
Permanently affix reflective panels and reflective tape to barriers in Alexandra Park.
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Action
Audit trees near the Alexandra Park barrier to determine whether arboricultural work is needed.
Manchester South
Concerns raised2
Failure to review completion and delays in urgent equipment installation and repairs
Lack of a policy governing interaction following equipment installation requests
Actions described in response An action is something this recipient says it has done, is doing, or plans to do in response to the concern raised.6
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Action
Monitor major adaptation progress through the monthly Adaptations Panel.
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Action
Develop a shared SharePoint site for monitoring minor adaptation installation and provision.
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Action
Develop, agree and publish target timescales for adaptation installations.
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Action
Strengthen the service-level agreement with formal governance, agreed targets and monitoring arrangements.
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Action
Make the ordering worker responsible for confirming adaptation requests are actioned before case closure.
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Action
Assign the Team Manager oversight of the process and use the Adaptations Panel to monitor the changes.
Manchester South
Concerns raised3
Lack of a clear strategy to address identified risks
Poor inter-agency information sharing
Delays in addressing identified self-neglect and hoarding risks
No linked response statementsNo action or position from this recipient is clearly linked to the concerns in this report.
Manchester South
Concerns raised4
Failure to provide annual Care Act Reviews to eligible service users
Lack of authoritative guidance on monitoring people with refractory epilepsy
Insufficient resources for councils to undertake annual Care Act reviews
Lack of guidance on the availability and use of assistive technology for monitoring people at high risk from seizures
Actions described in response An action is something this recipient says it has done, is doing, or plans to do in response to the concern raised.2
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Action
Create a dedicated team of six social workers and a manager to address the Learning Disabilities Service review backlog during 2020/21.
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Action
Evaluate staffing resources and develop a sustainable model for managing Learning Disabilities Service reviews from April 2021.
Manchester South
Concerns raised10
Failure to provide an IMCA during hospital treatment
Failure to hold a formal best interests meeting during hospital treatment
Failure of treating physicians to understand the complexity of learning disability and communication issues
Failure to put required DoLS authorisations in place
Repeated distressing nasogastric tube insertion attempts with limited evidence of benefit
Failure to discuss End of Life Care with an IMCA
Failure to assess the appropriate care if the patient rallied during End of Life Care
Delays in required annual care reviews
Failure to hold a best interests meeting for End of Life Care
Absence of a designated social worker overseeing care
Actions described in response An action is something this recipient says it has done, is doing, or plans to do in response to the concern raised.3
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Action
Evaluate staffing resources to inform a sustainable model for managing annual reviews from April 2021.
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Action
Approve funding for a dedicated Learning Disabilities Service annual-review team.
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Action
Create a dedicated annual-review team of six social workers and a team manager to address the review backlog.
Manchester South
Concerns raised2
Use of chamfered kerb stones on the carriageway
Absence of a protective barrier on the central reservation
Actions described in response An action is something this recipient says it has done, is doing, or plans to do in response to the concern raised.2
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Action
Submit a proposed Crookilley Way central barrier scheme for consideration among possible improvements to the key route network.
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Action
Make a funding bid for installing a central barrier on Crookilley Way during 2016/2017.
Manchester South
Concerns raised5
Inadequate and unstructured safeguarding investigation processes
Failure to test care home employees’ accounts during investigations
Inadequate observation of clients
Lack of clear rules governing when windows may be open
Insufficient care for clients’ general welfare
No linked response statementsNo action or position from this recipient is clearly linked to the concerns in this report.
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Information checked against published PFD reports and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations