Recipient

Urbn UK Limited

First report 25 Jul 2019•Latest report 25 Jul 2019

Recipient record

Reports, concerns and published responses

Private and voluntary organisations · Private limited company. This page brings together reports naming this recipient and response statements clearly connected to concerns raised in those reports.

Reports: 1
Published responses: 100%
Concerns addressed: 7
Stated actions: 9

Reports over time

Reports naming this recipient by issue year.

Evidence profile

Report topics

Share of this recipient’s reports compared with all other recipients.

100%published responses found

9stated actions described

Topic comparisons are not available in the current evidence snapshot.

Concerns and recipient responses

Statements from Urbn UK Limited linked to the concerns in each report. Select any concern, action or position to view the source wording.

25 Jul2019
Nottinghamshire
Concerns raised7
1. Uneven and deteriorated surface surrounding the mezzanine openings
2. Lack of signage highlighting the risk of fall
3. Failure to prevent objects falling through the mezzanine opening
1. Failure to prevent access to the mezzanine openings
2. Accessible 18-foot drop between the mezzanine and basement shop floor
3. Failure to prevent inexperienced staff from accessing the restricted area
4. Lack of fall protection below the mezzanine openings
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response 6
1. Action
  Place no-unauthorised-access signage beside the gate.
  Stated completed
2. Action
  Restrict access beyond the gate to authorised staff and extend the instruction to new staff.
  Stated in progress
3. Action
  Remove movable items from beyond the gate.
  Stated completed
1. Action
  Replace the scaffolding with high railings throughout.
  Stated completed
2. Action
  Infilling the voids with steel plates.
  Status unclear
3. Action
  Replace the broken gate lock.
  Stated completed
Respondent positions 1
1. Position
  The incident was almost certainly caused by deliberate risk-taking, and no member of the public had previously attempted to access the area.
  Disputes the concern
AI-generated summary

Stanislawa Kmiecik · Prevention of Future Deaths report

This summary was generated using AI from the published report. Please read the original report for the complete account.

Report summary

Stanislawa Kmiecik entered an inaccessible mezzanine area in a Nottingham store and fell approximately 18 feet through an open space to the basement floor, sustaining multiple injuries and dying at the scene. The concerns identified included public and staff access to the area, lack of warning signage and fall protection, uneven flooring, and the risk of objects falling through the openings onto people below.

Read the report on judiciary.uk
Source evidence
How this individual concern was interpreted
PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Urbn UK Limited; that does not assign responsibility.
PFD Monitor interpretation
Uneven and deteriorated surface surrounding the mezzanine openings
Wider context from the report
“(6) The surface area surrounding the openings is uneven and in a state of disrepair, posing a trip hazard to any member of staff or the public in the vicinity and increasing the risk of inadvertently falling from height. ”
Open source report
Source evidence
How this individual concern was interpreted
PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Urbn UK Limited; that does not assign responsibility.
PFD Monitor interpretation
Lack of signage highlighting the risk of fall
Wider context from the report
“(2) There is no signage highlighting the risk of fall ”
Open source report
Source evidence
How this individual concern was interpreted
PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Urbn UK Limited; that does not assign responsibility.
PFD Monitor interpretation
Failure to prevent objects falling through the mezzanine opening
Wider context from the report
“(7) Further, any item that is dropped in that area, or is thrown over the gate, could fall through the opening and onto staff/members of the public below. ”
Open source report
Source evidence
How this individual concern was interpreted
PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Urbn UK Limited; that does not assign responsibility.
PFD Monitor interpretation
Failure to prevent access to the mezzanine openings
Wider context from the report
“(3) Whilst the area is cordoned off from the main shop floor by way of a locked mesh gate and some scaffolding type posts, it remains possible for staff and/or members of the public to access the area. ”
Open source report
Source evidence
How this individual concern was interpreted
PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Urbn UK Limited; that does not assign responsibility.
PFD Monitor interpretation
Accessible 18-foot drop between the mezzanine and basement shop floor
Wider context from the report
“(1) There is a drop of some 18 feet between the mezzanine floor and the basement shop floor below that is accessible via a gate from the shop floor where persons are free to roam ”
Open source report
Source evidence
How this individual concern was interpreted
PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Urbn UK Limited; that does not assign responsibility.
PFD Monitor interpretation
Failure to prevent inexperienced staff from accessing the restricted area
Wider context from the report
“(4) Although members of staff have been told not to access this area of the shop, I remain concerned that in the absence of signage, a new or inexperienced member of staff may seek access to that area either by unlocking the gate or by climbing over the gate (as has happened in the past). ”
Open source report
Source evidence
How this individual concern was interpreted
PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Urbn UK Limited; that does not assign responsibility.
PFD Monitor interpretation
Lack of fall protection below the mezzanine openings
Wider context from the report
“(5) If a member of staff or the public were to access the area, there remains a risk of falling from height as there is no safety netting or other safety structure below either of the two openings in the mezzanine floor. ”
Open source report
Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation
Place no-unauthorised-access signage beside the gate.

Verbatim wording from the response
“• signage has been placed adjacent to the gate indicating no unauthorised access ;”

Source location
2019-0258-Response-by-URBN-UK-Limited
Page 2 · response
Published 6 September 2019
Open published response
Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation
Restrict access beyond the gate to authorised staff and extend the instruction to new staff.

Verbatim wording from the response
“• immediately after the incident all moveable items beyond the gate were removed and all members of staff were instructed not to access the area beyond the gate unless authorised to do so. That instruction not to access the area beyond the gate has been repeated and will cover new members of staff ;”

Source location
2019-0258-Response-by-URBN-UK-Limited
Page 1 · response
Published 6 September 2019
Open published response
Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation
Remove movable items from beyond the gate.

Verbatim wording from the response
“• immediately after the incident all moveable items beyond the gate were removed and all members of staff were instructed not to access the area beyond the gate unless authorised to do so. That instruction not to access the area beyond the gate has been repeated and will cover new members of staff ;”

Source location
2019-0258-Response-by-URBN-UK-Limited
Page 1 · response
Published 6 September 2019
Open published response
Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation
Replace the scaffolding with high railings throughout.

Verbatim wording from the response
“• removal of all of the scaffolding and replaced with high railings throughout ;”

Source location
2019-0258-Response-by-URBN-UK-Limited
Page 2 · response
Published 6 September 2019
Open published response
Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation
Infilling the voids with steel plates.

Verbatim wording from the response
“• infilling the voids with steel plates ;”

Source location
2019-0258-Response-by-URBN-UK-Limited
Page 2 · response
Published 6 September 2019
Open published response
Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation
Replace the broken gate lock.

Verbatim wording from the response
“• the broken lock was replaced on Monday 15 April 2019 ;”

Source location
2019-0258-Response-by-URBN-UK-Limited
Page 1 · response
Published 6 September 2019
Open published response
Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation
The incident was almost certainly caused by deliberate risk-taking, and no member of the public had previously attempted to access the area.

Verbatim wording from the response
“We do not wish to pre-judge the evidence that will be heard at the inquest. However, it does seem plain that the cause of the incident was almost certainly a deliberate attempt by the deceased to put herself in a position of danger and potentially take her own life. There can be no other credible explanation for the individual unsecuring the gate or climbing over the gate and then going beyond the scaffolding. No member of the public has ever attempted previously to access the area beyond the gate.”

Source location
2019-0258-Response-by-URBN-UK-Limited
Page 1 · response
Published 6 September 2019
Open published response

Information checked against published PFD reports and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026

Reports, concerns and published responses

Reports over time

Concerns raised7

Uneven and deteriorated surface surrounding the mezzanine openings

Lack of signage highlighting the risk of fall

Failure to prevent objects falling through the mezzanine opening

Failure to prevent access to the mezzanine openings

Accessible 18-foot drop between the mezzanine and basement shop floor

Failure to prevent inexperienced staff from accessing the restricted area

Lack of fall protection below the mezzanine openings

Actions described in response An action is something this recipient says it has done, is doing, or plans to do in response to the concern raised.6

Respondent positions A position is what this recipient says about the concern when it does not describe a specific action.1

Actions described in response 6

Respondent positions 1