Welbeing

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First report 24 Oct 2014•Latest report 24 Oct 2014

Reports, concerns and published responses

Reports over time

Reports naming this recipient by issue year.

* 2026 is projected from reports observed to 7 Sep 2026.

Reports
1

Naming this recipient

Published responses
0%

Found for named reports

Concerns addressed
0

Across all linked responses

Stated actions
0

Described in responses

Concerns and recipient responses

Statements from Welbeing linked to the concerns in each report. Select any concern, action or position to view the source wording.

  1. Staffordshire South

    AI-generated summary

    Hilda May Cole · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Hilda May Cole, aged 86, was found dead at home on 7 July 2014 after dying from burns, probably caused by a lit cigarette dropped onto a sofa or material on it. The concern was that her pendant alarm system could have been linked to a fire alarm, but her family were unaware of this facility and had not subscribed to it; the report questioned whether existing and new customers were adequately informed.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Welbeing; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to inform service users about additional alarm facilities

    Wider context from the report

    “1. Mrs Cole had one of the pendant alarms supplied by you. She was a smoker with reduced mobility and there was a risk of fires. At the inquest I heard that family members were not aware that the system that you provide can be linked into other alarms such as fire alarms and burglar alarms. If they had been aware they would have subscribed to the fire alarm system for Mrs Cole. The family have told me that they have subsequently seen literature on which these others services do appear. However they wonder if you should be taking more steps to advise existing service users of the additional facilities you provide and if new customers are aware of these facilities. I wonder if this something that you should be pursuing? ”
    Open source report
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Information checked against published PFD reports and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026