
Manchester North
Concerns raised9
Failure to make case-specific referrals through the single point of entry process
Failure to refer patients to psychiatric services for expert diagnosis, opinion, management and treatment planning
Unnecessarily bureaucratic and deterrent processes for accessing mental health services
Unavailability of direct referral to in-house community-based psychiatrists for new patients
Failure to ensure medically qualified practitioner management of single point of entry triage
Restrictions on cross-Clinical Commissioning Group referrals without special approval
Failure of contemporaneous record keeping to support clinical recollections
Failure to use recognised assessment tools in clinical evaluation
Failure to assess medication appropriateness in light of patients’ mental health history
No linked response statementsNo action or position from this recipient is clearly linked to the concerns in this report.