PFD report

Stephen Anthony SLEAFORD · Prevention of Future Deaths report

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Issued 14 Oct 2024•Leicester City and South Leicestershire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
6

Raised in this report

Recipients
2

Named on the report

Responses found
1

Of 2 recipients

Stated actions
10

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised6

  1. Inadequate first and earliest emergency response by prison officer staff
  2. Failure of lone prison officers to enter cells during emergencies
    Part of recurring concern: Unreliable emergency cell-entry arrangements in prisonsPart of recurring concern: Unsafe emergency response during lone working
  3. Inadequate guidance and training for prison officers on emergency cell entry
    Part of recurring concern: Unreliable emergency cell-entry arrangements in prisons
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.10

  1. Action

    Require operational staff to read and acknowledge the observation-panel procedure, with managers retaining records of understanding.

    Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 15 October 2024.
  2. Action

    Develop First Aid Awareness training videos with St John Ambulance to refresh staff understanding of first-aid procedures.

    Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 15 October 2024.
  3. Action

    Re-issue the notice requiring staff to challenge prisoners blocking observation panels and follow the escalation process.

    Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 15 October 2024.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate first and earliest emergency response by prison officer staff

Wider context from the report

“3) Following the conclusion of the Inquest, I remain concerned that prison officer staff have an unrealistic expectation that prison healthcare staff will be willing and able to react timeously to any emergency unfolding, meaning there are obvious and crucial gaps in the extent and adequacy of the first/earliest response to any emergency unfolding. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of lone prison officers to enter cells during emergencies

Wider context from the report

“5) I am concerned that there is no, or no adequate, clear understanding by, and/or clear guidance and training provided to, prison officers around when they should enter a prison cell when it is reasonably believed that a prisoner requires immediate care or assistance due to an emergency, medical or otherwise. Evidence indicated that a ‘dynamic risk assessment’ could be undertaken by any officer who was acting/operating alone, when considering necessary and immediate entry into a cell, whereas the majority of evidence aired was that officers would ‘never’ enter a prison cell when working alone, due to fears for own safety. ”

Is this part of a recurring concern?

Yes — Unreliable emergency cell-entry arrangements in prisons; Unsafe emergency response during lone working.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate guidance and training for prison officers on emergency cell entry

Wider context from the report

“5) I am concerned that there is no, or no adequate, clear understanding by, and/or clear guidance and training provided to, prison officers around when they should enter a prison cell when it is reasonably believed that a prisoner requires immediate care or assistance due to an emergency, medical or otherwise. Evidence indicated that a ‘dynamic risk assessment’ could be undertaken by any officer who was acting/operating alone, when considering necessary and immediate entry into a cell, whereas the majority of evidence aired was that officers would ‘never’ enter a prison cell when working alone, due to fears for own safety. ”

Is this part of a recurring concern?

Yes — Unreliable emergency cell-entry arrangements in prisons.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide refresher first aid and CPR training to prison officers

Wider context from the report

“1) Evidence was heard that the majority of those prison officers who had commenced in their roles prior to 2018 had no first aid/basic life-saving skills and no ability/training in undertaking cardiopulmonary resuscitation (‘CPR’). Officers who had completed prison officer training between approximately April 2018 and April 2024 did have first aid training, but there had been no refresher training, subsequently, for that cohort. 2) Evidence was heard that after April 2024, basic first aid training (including CPR training) has been omitted from the foundation training programme for those training to be prison officers, meaning that NO new prison officers will have first aid/related training. I am gravely concerned that this situation (i.e. a lack of such training provided as foundation training), if it prevails, will probably lead to future deaths in prison custody. ”

Is this part of a recurring concern?

Yes — Inadequate staff competence to provide first aid.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to maintain unobscured cell observation panels for routine visual welfare checks

Wider context from the report

“4) The evidence revealed that despite clear instruction to officers, by way of Notices to Staff from senior management at the prison, to the effect that obscuring cell door observation panels on the inside by prisoners was not permitted practice and was to be challenged and remedied, routine practice by prison officers meant observation panels were permitted to be obscured, without challenge or sanction. This means that a situation prevailed whereby prison officers were unable to routinely see into all cells to check prisoner welfare, but were/are reliant on, and accepted, a verbal response only, which is and remains a significant concern. ”

Is this part of a recurring concern?

Yes — Inadequate supervision and monitoring of prisoners.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide prison officers with foundation first aid and CPR training

Wider context from the report

“1) Evidence was heard that the majority of those prison officers who had commenced in their roles prior to 2018 had no first aid/basic life-saving skills and no ability/training in undertaking cardiopulmonary resuscitation (‘CPR’). Officers who had completed prison officer training between approximately April 2018 and April 2024 did have first aid training, but there had been no refresher training, subsequently, for that cohort. 2) Evidence was heard that after April 2024, basic first aid training (including CPR training) has been omitted from the foundation training programme for those training to be prison officers, meaning that NO new prison officers will have first aid/related training. I am gravely concerned that this situation (i.e. a lack of such training provided as foundation training), if it prevails, will probably lead to future deaths in prison custody. ”

Is this part of a recurring concern?

Yes — Inadequate staff competence to provide first aid.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require operational staff to read and acknowledge the observation-panel procedure, with managers retaining records of understanding.

Verbatim wording from the response

“In respect of prisoners blocking observations panels, a notice was re-issued to all staff in October 2024 reminding them of the importance of challenging prisoners who block their observation panels and setting out the process for doing so, which includes an escalation process where a prisoner continues to block their observation panel. All operational staff are now required to read and acknowledge their understanding of this process and this is retained by the respective line managers. Operational staff are also asked about their understanding of and knowledge of the correct procedure during their regular performance conversation with their line manager, as a performance expectation.”

Source location

Response from HMPPS
Page 2 · response
Published 15 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop First Aid Awareness training videos with St John Ambulance to refresh staff understanding of first-aid procedures.

Verbatim wording from the response

“Additionally, First Aid Awareness training videos have been developed by the HMPPS Health and Safety Function in conjunction with St John Ambulance as a tool to promote awareness and refresh key elements of first aid for staff, in particular those staff who do not completely refresh the Emergency First Aid or First Aid at Work certificated training packages. This is expected to be launched in November 2024.”

Source location

Response from HMPPS
Page 2 · response
Published 15 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Re-issue the notice requiring staff to challenge prisoners blocking observation panels and follow the escalation process.

Verbatim wording from the response

“In respect of prisoners blocking observations panels, a notice was re-issued to all staff in October 2024 reminding them of the importance of challenging prisoners who block their observation panels and setting out the process for doing so, which includes an escalation process where a prisoner continues to block their observation panel. All operational staff are now required to read and acknowledge their understanding of this process and this is retained by the respective line managers. Operational staff are also asked about their understanding of and knowledge of the correct procedure during their regular performance conversation with their line manager, as a performance expectation.”

Source location

Response from HMPPS
Page 2 · response
Published 15 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Show the emergency-response film to groups of HMP Gartree staff during briefing sessions.

Verbatim wording from the response

“HMPPS recently issued a new film: ‘Responding to emergency situations’, designed to help staff to understand what they need to do when they find a prisoner who has ligatured. The film has been made available to all prisons and is targeted at all staff who have face-to-face contact with prisoners, including OSGs and staff completing night duties who may need to respond to a medical emergency. All new officers are shown the film during their foundation training and HMP Gartree intends to show it to groups of staff in briefing sessions.”

Source location

Response from HMPPS
Page 2 · response
Published 15 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Issue a notice reminding staff to raise medical emergency alarms, assess risks dynamically, enter cells when safe, and take immediate life-preserving action.

Verbatim wording from the response

“In respect of staff response in a medical emergency, HMP Gartree has issued a Notice to Staff reminding staff of the process of unlocking a cell at night when working alone and the need to take immediate action to preserve life. Staff were reminded of the need to immediately raise the alarm by calling a medical emergency response code and inform the control room of the exact location so staff, including healthcare staff, can respond. Before entering a cell alone staff must undertake a dynamic risk assessment, which includes assessing the situation in the cell (for example if there is more than one occupant), considering the condition of the prisoner, and any risk to the safety and security of the prisoner and themselves. If they consider it is safe to do so, staff must enter the cell immediately and take action to preserve life.”

Source location

Response from HMPPS
Page 2 · response
Published 15 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Re-issue the HMPPS First Aid Policy Framework nationally, including requirements for emergency first-aid training and local staffing risk assessments.

Verbatim wording from the response

“The HMPPS First Aid Policy Framework was re-issued nationally in August 2023. The revised policy highlights the training requirements for Emergency First Aid and First Aid in prisons, including the importance of Governors ensuring that there is an appropriate number of trained staff on duty at all times. To achieve this, a detailed local first aid risk assessment must be produced to determine the number of First Aiders at Work (FAW) and Emergency First Aiders at work (EFAW) required at an establishment at any given period, ensuring that they are deployed appropriately.”

Source location

Response from HMPPS
Page 1 · response
Published 15 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Launch the developed First Aid Awareness training videos for staff.

Verbatim wording from the response

“Additionally, First Aid Awareness training videos have been developed by the HMPPS Health and Safety Function in conjunction with St John Ambulance as a tool to promote awareness and refresh key elements of first aid for staff, in particular those staff who do not completely refresh the Emergency First Aid or First Aid at Work certificated training packages. This is expected to be launched in November 2024.”

Source location

Response from HMPPS
Page 2 · response
Published 15 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Issue the film ‘Responding to emergency situations’ nationally to help prison staff respond when prisoners have ligatured.

Verbatim wording from the response

“HMPPS recently issued a new film: ‘Responding to emergency situations’, designed to help staff to understand what they need to do when they find a prisoner who has ligatured. The film has been made available to all prisons and is targeted at all staff who have face-to-face contact with prisoners, including OSGs and staff completing night duties who may need to respond to a medical emergency. All new officers are shown the film during their foundation training and HMP Gartree intends to show it to groups of staff in briefing sessions.”

Source location

Response from HMPPS
Page 2 · response
Published 15 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Check operational staff understanding of the observation-panel procedure during regular performance conversations as a performance expectation.

Verbatim wording from the response

“In respect of prisoners blocking observations panels, a notice was re-issued to all staff in October 2024 reminding them of the importance of challenging prisoners who block their observation panels and setting out the process for doing so, which includes an escalation process where a prisoner continues to block their observation panel. All operational staff are now required to read and acknowledge their understanding of this process and this is retained by the respective line managers. Operational staff are also asked about their understanding of and knowledge of the correct procedure during their regular performance conversation with their line manager, as a performance expectation.”

Source location

Response from HMPPS
Page 2 · response
Published 15 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Reinforce medical-emergency response requirements through wing briefings and the Governor’s full staff briefing.

Verbatim wording from the response

“In addition to the Notice to Staff, the requirements above will be reiterated via wing briefings and during the Governor’s full staff briefing.”

Source location

Response from HMPPS
Page 2 · response
Published 15 October 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026