PFD report

Philip Geoffrey Day · Prevention of Future Deaths report

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Issued 4 Nov 2022•Manchester South

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
5

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
5

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised5

  1. Failure to document, track and act on inter-clinician communications
    Part of recurring concern: Failure to communicate clinically important information reliably between care services
  2. Lack of awareness of neutropenic sepsis guidance and red flags
    Part of recurring concern: Failure to reliably recognise and respond promptly to sepsis
  3. Insufficient emergency department capacity causing delays in triage, assessment and treatment
    Part of recurring concern: Insufficient emergency-department capacity for timely patient care
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. Action

    Deliver 5,000 additional staffed, permanent hospital beds to improve patient flow and reduce emergency-department overcrowding.

    Stated by Department of Health and Social CareStated completedThe respondent said that this action was complete when they made their response on 7 November 2022.
  2. Action

    Raise information-sharing processes between community out-of-hours services and emergency departments with NHS England.

    Stated by Department of Health and Social CareStated plannedThe respondent said that this action was planned when they made their response on 7 November 2022.
  3. Action

    Make £1.6 billion available over two years to support timely hospital discharge and reduce admission waits from emergency departments.

    Stated by Department of Health and Social CareStated completedThe respondent said that this action was complete when they made their response on 7 November 2022.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to document, track and act on inter-clinician communications

Wider context from the report

“2. In relation to Mr Day the inquest heard that the community OOH Doctor had correctly recognised the risk of neutropenic sepsis and had rung through to speak to a doctor at the hospital. At the inquest there was no documentation to assist in tracking that conversation or any evidence it had been recorded or acted on. It was clear from the evidence at the inquest that the sharing of information between community clinicians and secondary care was important and that there appears to be no recognised way for this to happened due to varied IT systems and no national recommendations for best practice in this scenario. As a consequence vital information is not available to ED teams. ”

Is this part of a recurring concern?

Yes — Failure to communicate clinically important information reliably between care services.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of awareness of neutropenic sepsis guidance and red flags

Wider context from the report

“3. The Inquest heard that Mr Day’s first EWS score in ED was 2. He did not trigger on EWS for sepsis. However the blood tests in the community had shown a very low neutrophil level and a rising CRP. Had those factors been recognised along with his immunosuppression then he would have been treated under the neutropenic sepsis pathway earlier. The evidence suggested that there is a lack of awareness of the guidance and red flags for neutropenic sepsis which delays treatment. Greater awareness and triage questions that prompt for neutropenic sepsis would reduce the risk of neutropenic sepsis symptoms being missed at triage. ”

Is this part of a recurring concern?

Yes — Failure to reliably recognise and respond promptly to sepsis.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient emergency department capacity causing delays in triage, assessment and treatment

Wider context from the report

“1. When Mr Day arrived in ED, it was struggling to cope with a large backlog. Waiting times on that night /morning were significant. Triage wait times were approximately 1 hour. The time to see a doctor rose through the night to 7 hours and 38 minutes by 6am. The inquest heard that this was due to sheer volumes and that this is a situation that still arises. The impact is a delay in patients being seen, assessed and treated promptly; ”

Is this part of a recurring concern?

Yes — Insufficient emergency-department capacity for timely patient care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of a recognised information-sharing pathway between community clinicians and secondary care

Wider context from the report

“2. In relation to Mr Day the inquest heard that the community OOH Doctor had correctly recognised the risk of neutropenic sepsis and had rung through to speak to a doctor at the hospital. At the inquest there was no documentation to assist in tracking that conversation or any evidence it had been recorded or acted on. It was clear from the evidence at the inquest that the sharing of information between community clinicians and secondary care was important and that there appears to be no recognised way for this to happened due to varied IT systems and no national recommendations for best practice in this scenario. As a consequence vital information is not available to ED teams. ”

Is this part of a recurring concern?

Yes — Failure to communicate clinically important information reliably between care services; Unreliable inter-agency information sharing for coordinated care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of triage to prompt for neutropenic sepsis

Wider context from the report

“3. The Inquest heard that Mr Day’s first EWS score in ED was 2. He did not trigger on EWS for sepsis. However the blood tests in the community had shown a very low neutrophil level and a rising CRP. Had those factors been recognised along with his immunosuppression then he would have been treated under the neutropenic sepsis pathway earlier. The evidence suggested that there is a lack of awareness of the guidance and red flags for neutropenic sepsis which delays treatment. Greater awareness and triage questions that prompt for neutropenic sepsis would reduce the risk of neutropenic sepsis symptoms being missed at triage. ”

Is this part of a recurring concern?

Yes — Failure to reliably recognise and respond promptly to sepsis; Unreliable emergency-department triage.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver 5,000 additional staffed, permanent hospital beds to improve patient flow and reduce emergency-department overcrowding.

Verbatim wording from the response

“A key part of the plan has been to increase hospital capacity to improve patient flow and reduce overcrowding in A&E. We have achieved the ambition of delivering 5,000 more staffed, permanent beds this year compared to 2022-23 plans - backed by £1 billion of dedicated funding. Further, we also achieved our target of scaling up virtual ward beds to over 10,000 in advance of winter.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 7 November 2022

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Raise information-sharing processes between community out-of-hours services and emergency departments with NHS England.

Verbatim wording from the response

“I have asked officials to further raise the processes for information sharing between community out-of-hours services and emergency departments, with NHS England”

Source location

Response from Department of Health and Social Care
Page 1 · response
Published 7 November 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Make £1.6 billion available over two years to support timely hospital discharge and reduce admission waits from emergency departments.

Verbatim wording from the response

“We recognise that a whole-system approach is needed to ensure people get the emergency care they need when they need it. This is why we have made £1.6 billion of funding available over two years to support the NHS and local authorities to ensure timely and effective discharge from hospital, helping to free up beds and reduce long waits for admission from A&E.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 7 November 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish a two-year delivery plan to recover urgent and emergency care services.

Verbatim wording from the response

“I recognise the pressures our A&E services are facing and the impact on waiting times for patients. That is why we published our 2-year Delivery plan for recovering urgent and emergency care services in January 2023, which aims to deliver sustained improvements in emergency waiting times. The ambition is to improve A&E wait times to 78% of patients being admitted, transferred, or discharged within four hours by March 2025.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 7 November 2022

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. 1

    Scale virtual-ward capacity to more than 10,000 beds.

    Stated by Department of Health and Social CareStated completedThe respondent said that this action was complete when they made their response on 7 November 2022.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Scale virtual-ward capacity to more than 10,000 beds.

Verbatim wording from the response

“A key part of the plan has been to increase hospital capacity to improve patient flow and reduce overcrowding in A&E. We have achieved the ambition of delivering 5,000 more staffed, permanent beds this year compared to 2022-23 plans - backed by £1 billion of dedicated funding. Further, we also achieved our target of scaling up virtual ward beds to over 10,000 in advance of winter.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 7 November 2022

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026