PFD report

Ceara Marie Thacker · Prevention of Future Deaths report

Pin Get email alerts Request correction

Issued 30 Sep 2019•Liverpool and Wirral

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
3

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
5

Described in responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised3

  1. Failure to consider and seek consent for family involvement in care planning
    Part of recurring concern: Failure to establish patients’ consent for family involvement in mental health carePart of recurring concern: Failure to involve families and carers in mental health care planning and decisions
  2. First aid training lacking hanging-specific response content
    Part of recurring concern: Failure to provide prompt life-saving response to hanging casualtiesPart of recurring concern: Inadequate staff competence to provide first aid
  3. Failure to cut down a person found hanging
    Part of recurring concern: Failure to provide prompt life-saving response to hanging casualties
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. Action

    Develop information-sharing guidance and a consensus statement with Universities UK on when information can be shared without breaching confidentiality.

    Stated by NHS EnglandStated in progressThe respondent said that this action was in progress when they made their response on 4 June 2025.
  2. Action

    Transform community mental-health care, including for young adults, through co-produced personalised care and support planning that centres carer and family involvement.

    Stated by NHS EnglandStated in progressThe respondent said that this action was in progress when they made their response on 4 June 2025.
  3. Action

    Continue linking with Health Education England on work to improve mental-health staff skills for family-engagement discussions and care planning.

    Stated by NHS EnglandStated in progressThe respondent said that this action was in progress when they made their response on 4 June 2025.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    Responsibility for considering changes to public first aid course content rests with the British Red Cross.

    Stated by NHS EnglandRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to consider and seek consent for family involvement in care planning

Wider context from the report

“1. Throughout Ceara’s involvement with the medical professionals and therapists, whether Mersey Care, Mental Health Advisory team at the University or the GPs there is no evidence of any discussion around involving Ceara’s family in drawing up a plan or consideration of requesting consent from Ceara to discuss her situation with parents/family. It is accepted that Ceara was an adult and had full capacity, however, Ceara was a young adult, first time away from home who had history of mental health issues. It would have been helpful to have had these discussions so that if Ceara wanted that additional support from her family this could have been facilitated. That said it is unclear as to whether Ceara would have agreed to her family being involved, however, this line of enquiry would have been helpful. The general approach with young people appears to be to encourage them to discuss their issues with their parents/family rather than asking for consent for the professionals to discuss it with the parents/family. ”

Is this part of a recurring concern?

Yes — Failure to establish patients’ consent for family involvement in mental health care; Failure to involve families and carers in mental health care planning and decisions.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

First aid training lacking hanging-specific response content

Wider context from the report

“2. Concern was raised that once Ceara was found hanging, no attempts were made to cut her down. The pathologist gave evidence to the effect it would be difficult to say how quick the death would have occurred, however, there was a very small window after the hanging where a person could survive, be it with brain damage. He stated it was rare that an individual was not cut down. The Residential Adviser who found Ceara had received first aid training but this did not include anything in relation to hangings. ”

Is this part of a recurring concern?

Yes — Failure to provide prompt life-saving response to hanging casualties; Inadequate staff competence to provide first aid.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to cut down a person found hanging

Wider context from the report

“2. Concern was raised that once Ceara was found hanging, no attempts were made to cut her down. The pathologist gave evidence to the effect it would be difficult to say how quick the death would have occurred, however, there was a very small window after the hanging where a person could survive, be it with brain damage. He stated it was rare that an individual was not cut down. The Residential Adviser who found Ceara had received first aid training but this did not include anything in relation to hangings. ”

Is this part of a recurring concern?

Yes — Failure to provide prompt life-saving response to hanging casualties.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop information-sharing guidance and a consensus statement with Universities UK on when information can be shared without breaching confidentiality.

Verbatim wording from the response

“Increasingly universities are routinely asking for consent to contact students’ parents if support is felt to be needed, through registration questions phrased to ensure students understand the need for this. We are currently working with Universities UK to develop information sharing guidance and a consensus statement on when information can be shared without breaching confidentiality, and expect Universities UK to open consultation on draft guidance in the near future.”

Source location

Response from NHS England
Page 2 · response
Published 4 June 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Transform community mental-health care, including for young adults, through co-produced personalised care and support planning that centres carer and family involvement.

Verbatim wording from the response

“We will also continue to link with Health Education England who deliver a range of workstreams focused on improving the skills of all staff working in mental health services,² as these skills underpin sensitive and challenging discussions with service users and care plans that genuinely engage family support. Our Long Term Plan work to transform community mental health care, including for young adults, has a specific focus on improving co-produced personalised care and support planning, in which carer and family involvement is central.”

Source location

Response from NHS England
Page 2 · response
Published 4 June 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue linking with Health Education England on work to improve mental-health staff skills for family-engagement discussions and care planning.

Verbatim wording from the response

“We will also continue to link with Health Education England who deliver a range of workstreams focused on improving the skills of all staff working in mental health services,² as these skills underpin sensitive and challenging discussions with service users and care plans that genuinely engage family support. Our Long Term Plan work to transform community mental health care, including for young adults, has a specific focus on improving co-produced personalised care and support planning, in which carer and family involvement is central.”

Source location

Response from NHS England
Page 2 · response
Published 4 June 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Explore linking electronic-record consent prompts to national datasets to enable measurement and targeted improvement support.

Verbatim wording from the response

“NHSX and NHS Digital to bring together key stakeholders to scope whether it would be possible to routinely prompt seeking consent to involve families within electronic clinical record systems. We will also explore if the completion of those prompts can be directly linked to national datasets, as this would open the potential for measurement and for targeting improvement support where it is most needed.”

Source location

Response from NHS England
Page 2 · response
Published 4 June 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Bring stakeholders together to scope routine electronic-record prompts for seeking consent to involve families in mental healthcare.

Verbatim wording from the response

“There is clear existing guidance on the importance of seeking consent to involve family and friends.¹ Because of this we will focus our action to prevent future deaths on steps that would help ensure it is more reliably and consistently considered. This is potentially a complex undertaking, given the range of electronic patient record systems used in mental health services, and differing patient groups with different needs that need to be reflected within formats used to record information across a range of mental health services, and the need to work within the relevant legal frameworks, including giving due regard to information governance law, the Mental Capacity Act and the Mental Health Act. The NHS England & NHS Improvement mental health programme team will work with our partners in”

Source location

Response from NHS England
Page 1 · response
Published 4 June 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Responsibility for considering changes to public first aid course content rests with the British Red Cross.

Verbatim wording from the response

“One of the actions to prevent future deaths that you directed to NHS Improvement was related to the content of first aid courses for members of the public. The NHS does not determine the content of public first aid courses. We understand the appropriate body to consider action would be the British Red Cross who are a direct provider of first aid training and whose curriculum is the basis for most first training provided by a range of independent training organisations in workplaces, etc. They can be contacted at contactus@redcross.org.uk”

Source location

Response from NHS England
Page 2 · response
Published 4 June 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The NHS does not determine the content of public first aid courses.

Verbatim wording from the response

“One of the actions to prevent future deaths that you directed to NHS Improvement was related to the content of first aid courses for members of the public. The NHS does not determine the content of public first aid courses. We understand the appropriate body to consider action would be the British Red Cross who are a direct provider of first aid training and whose curriculum is the basis for most first training provided by a range of independent training organisations in workplaces, etc. They can be contacted at contactus@redcross.org.uk”

Source location

Response from NHS England
Page 2 · response
Published 4 June 2025

Open published response
Back to top

Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
1/1

Data last updated 7 September 2026