PFD report

Lauren Rae MORET-DELL · Prevention of Future Deaths report

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Issued 4 Feb 2026•Suffolk

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
2

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
10

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Lack of commissioned stroke consultant input during out-of-hours periods
    Part of recurring concern: Insufficient out-of-hours specialist stroke support
  2. Failure to correctly understand and implement timely TIA Clinic referrals
    Part of recurring concern: Failure to reliably refer patients to required specialist services
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.8

  1. Action

    Update the TIA referral guideline, introduce flow diagrams, streamline the referral process, and circulate the materials across relevant clinical teams.

    Stated by NHS Suffolk and North East Essex Integrated Care Board and West Suffolk NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 10 February 2026.
  2. Action

    Deliver recurring Trust-wide stroke-awareness communications that reinforce timely TIA referrals, including the planned May 2026 initiative with the Stroke Association.

    Stated by NHS Suffolk and North East Essex Integrated Care Board and West Suffolk NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 10 February 2026.
  3. Action

    Route thrombolysis and mechanical thrombectomy decisions for eligible patients to the telemedicine stroke consultant.

    Stated by NHS Suffolk and North East Essex Integrated Care Board and West Suffolk NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 10 February 2026.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Responsibility for the out-of-hours stroke consultant access concern rests with the ICB, which has responded separately.

    Stated by NHS Suffolk and North East Essex Integrated Care Board and West Suffolk NHS Foundation TrustRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of commissioned stroke consultant input during out-of-hours periods

Wider context from the report

“Evidence was heard at the Inquest that the out of hour provision for stroke care did not include West Suffolk Hospital based stroke consultant input, this being obtained either through an approach to Addenbrookes Hospital, Cambridge, or other specialist hospitals in London. Due to the distances and time involved to subsequently transport patients to specialist centres, the lack of access to stroke consultant input adversely impacts on the treatment of stroke patients during out of hours. I am concerned that the lack of commissioned stroke consultant input during out of periods at West Suffolk Hospital gives rise to a risk of death. ”

Is this part of a recurring concern?

Yes — Insufficient out-of-hours specialist stroke support.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to correctly understand and implement timely TIA Clinic referrals

Wider context from the report

“During the course of the Inquest evidence was heard that neither the treating consultant, nor specialist doctors working in the team that treated Mrs. Moret-Dell on the 23rd December 2023 were proficient in the process to make referrals to the Transient Ischaemic Attack (TIA) Clinic. Evidence was also heard as to the importance of timely referrals to the TIA clinic in line with National Institute of Clinical Excellence (NICE) Guidance. Although the failure to refer Mrs. Moret-Dell to the TIA Clinic in a timely manner was not causative of her death, I am concerned that in another case the failure to correctly understand and implement TIA Clinic referrals in a timely manner gives rise to a risk of death. ”

Is this part of a recurring concern?

Yes — Failure to reliably refer patients to required specialist services.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update the TIA referral guideline, introduce flow diagrams, streamline the referral process, and circulate the materials across relevant clinical teams.

Verbatim wording from the response

“2 Updated guideline including flow diagrams”

Source location

2026-0059 - Response from West Suffolk NHS Foundation Trust and Suffolk and North East Essex Integrated Care Board
Page 1 · response
Published 10 February 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver recurring Trust-wide stroke-awareness communications that reinforce timely TIA referrals, including the planned May 2026 initiative with the Stroke Association.

Verbatim wording from the response

“6 Public awareness and professional reinforcement activities On World Stroke Day, additional internal communications are delivered Trust-wide, reinforcing the #ActFAST message. This also now includes emphasising timely TIA referrals. The next initiative is planned for May 2026 with the support from the Stroke Association, where the issue will be raised again.”

Source location

2026-0059 - Response from West Suffolk NHS Foundation Trust and Suffolk and North East Essex Integrated Care Board
Page 2 · response
Published 10 February 2026

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Route thrombolysis and mechanical thrombectomy decisions for eligible patients to the telemedicine stroke consultant.

Verbatim wording from the response

“The Emergency Stroke Outreach Team, including a stroke specialist nurse, are present 24 hours a day, 7 days a week in hospital. In addition to this, WSFT has access to a telemedicine service, whereby a telemedicine consultant is available remotely between 17:00–08:00 hours on weekdays, and 24 hours on weekends and bank holidays. This is primarily to support thrombolysis decision-making. The consultant can remotely review scans, check a patient’s history, examination findings, and speak with the patient in real-time if required.”

Source location

2026-0059 - Response from West Suffolk NHS Foundation Trust and Suffolk and North East Essex Integrated Care Board
Page 2 · response
Published 10 February 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Include atypical overnight cases in the morning stroke-specialist handover and enable consultants to provide night-time advice for atypical or complex symptoms.

Verbatim wording from the response

“As with most district general hospitals, WSFT does not have a local stroke consultant available to discuss all stroke referrals 24/7. However, since this case, the team have incorporated in their stroke specialists’ handover, the process of mentioning any atypical cases that were reviewed”

Source location

2026-0059 - Response from West Suffolk NHS Foundation Trust and Suffolk and North East Essex Integrated Care Board
Page 2 · response
Published 10 February 2026

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Reinforce the correct TIA referral pathway with the responsible medical team and disseminate referral resources across the Acute Assessment Unit.

Verbatim wording from the response

“1 Immediate reinforcement of correct TIA referral pathway”

Source location

2026-0059 - Response from West Suffolk NHS Foundation Trust and Suffolk and North East Essex Integrated Care Board
Page 1 · response
Published 10 February 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Embed correct TIA referral education in registrar induction and emergency-department training, supported by a new stroke/TIA e-learning video and presentation.

Verbatim wording from the response

“3 Education, training, and induction improvements”

Source location

2026-0059 - Response from West Suffolk NHS Foundation Trust and Suffolk and North East Essex Integrated Care Board
Page 2 · response
Published 10 February 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the WSFT stroke specification against current NHS standards and work with the Trust to strengthen service provision and reduce transfer delays.

Verbatim wording from the response

“The ICB is currently reviewing the stroke specification for WSFT in order to understand what should be in place in line with current NHS standards. We will be working with the Trust to gain assurance the service provision is strengthened to reduce risk and delays in transferring patients to specialist neurological centres.”

Source location

2026-0059 - Response from West Suffolk NHS Foundation Trust and Suffolk and North East Essex Integrated Care Board
Page 3 · response
Published 10 February 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver targeted internal communications to emergency, medical, and other teams reinforcing the TIA referral pathway.

Verbatim wording from the response

“4 Communication reminders Trust-wide The Stroke team have conducted targeted internal communications to other areas including ED and medical teams, to remind them about the referral pathway.”

Source location

2026-0059 - Response from West Suffolk NHS Foundation Trust and Suffolk and North East Essex Integrated Care Board
Page 2 · response
Published 10 February 2026

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Responsibility for the out-of-hours stroke consultant access concern rests with the ICB, which has responded separately.

Verbatim wording from the response

“Matter of Concern: Out of Hours Stroke Consultant Access”

Source location

2026-0059 - Response from West Suffolk NHS Foundation Trust and Suffolk and North East Essex Integrated Care Board
Page 2 · response
Published 10 February 2026

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Provide 24/7 CT perfusion scanning to support thrombectomy assessment within the extended treatment window.

    Stated by NHS Suffolk and North East Essex Integrated Care Board and West Suffolk NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 10 February 2026.
  2. 2

    Review and monitor commissioned-service improvements arising from Regulation 28 responses, including the actions identified in this response.

    Stated by NHS Suffolk and North East Essex Integrated Care Board and West Suffolk NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 10 February 2026.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide 24/7 CT perfusion scanning to support thrombectomy assessment within the extended treatment window.

Verbatim wording from the response

“Matter of Concern: Introduction of CT Perfusion imaging CT perfusion scanning is now available 24/7, enabling an extended treatment window for thrombectomies in patients who have experienced symptoms up to 9 hours from the onset time.”

Source location

2026-0059 - Response from West Suffolk NHS Foundation Trust and Suffolk and North East Essex Integrated Care Board
Page 3 · response
Published 10 February 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review and monitor commissioned-service improvements arising from Regulation 28 responses, including the actions identified in this response.

Verbatim wording from the response

“In addition, the ICB has responsibility to review and monitor all responses and improvements taken following Regulation 28 reports in respect of the services we commission. This will include the actions taken for improvement as identified in this response.”

Source location

2026-0059 - Response from West Suffolk NHS Foundation Trust and Suffolk and North East Essex Integrated Care Board
Page 3 · response
Published 10 February 2026

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
2/2

Data last updated 7 September 2026