PFD report

Kirsty Michelle Hendry · Prevention of Future Deaths report

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Issued 20 Oct 2023•Manchester South

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
1

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
4

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised1

  1. Lack of primary-care awareness and understanding of burst-aneurysm symptoms
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. Action

    Consider Kirsty’s case further and determine next steps for raising awareness of brain aneurysm symptoms among primary care nursing professionals.

    Stated by NHS EnglandStated plannedThe respondent said that this action was planned when they made their response on 30 October 2023.
  2. Action

    Ensure primary care professionals undertake continuing professional development that includes awareness of up-to-date clinical guidance.

    Stated by NHS EnglandStated plannedThe respondent said that this action was planned when they made their response on 30 October 2023.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Primary care symptom awareness is addressed through existing NICE guidance and CPD that keeps clinicians aware of updated guidance.

    Stated by NHS EnglandExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of primary-care awareness and understanding of burst-aneurysm symptoms

Wider context from the report

“The inquest heard evidence that early identification of a burst aneurysm is vital if treatment is to be offered at an early enough stage to reduce the risk of death. The inquest was told that particularly in primary care the symptoms are not readily understood and awareness is often low. In Kirsty Hendry’s case she had the key symptoms that are linked to a burst aneurysm. The evidence was that it was important awareness be raised so that all doctors and other health professionals carrying out examinations in a primary care setting should understand the key symptoms /presentation of a burst aneurysm so that appropriate referrals could be made to secondary care and CT scans be undertaken at an early stage when the probable could be easily identified and treatment options were available. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Consider Kirsty’s case further and determine next steps for raising awareness of brain aneurysm symptoms among primary care nursing professionals.

Verbatim wording from the response

“My nursing colleagues for Primary Care will also be considering Kirsty’s case further, to include raising awareness of brain aneurysm symptoms among primary care nursing professionals. They will be keeping my team updated on their agreed next steps.”

Source location

Response from NHS England
Page 2 · response
Published 30 October 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Ensure primary care professionals undertake continuing professional development that includes awareness of up-to-date clinical guidance.

Verbatim wording from the response

“As part of their appraisal and validation, all healthcare professionals working within Primary Care will undertake Continuing Personal Development (CPD) to keep their clinical skills up to date. This will include ensuring awareness of up-to-date clinical guidance.”

Source location

Response from NHS England
Page 2 · response
Published 30 October 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Primary care symptom awareness is addressed through existing NICE guidance and CPD that keeps clinicians aware of updated guidance.

Verbatim wording from the response

“All healthcare professionals, including those within Primary Care, have access to and should be guided by National Institute for Health and Care Excellence (NICE) clinical guidance. In November 2022, NICE published clinical guidance NG228 on Subarachnoid haemorrhage caused by a ruptured aneurysm: diagnosis and management. The clinical guidance provides information on the diagnosis and management of aneurysm and highlights the importance of urgent investigation and the need to have a ‘high index of suspicion’ for subarachnoid haemorrhage in people who present with unexplained acute severe headache. If there is a suspicion of subarachnoid haemorrhage in people being seen outside of acute hospital settings, the guidance is to refer them to an emergency department immediately for further assessment.”

Source location

Response from NHS England
Page 1 · response
Published 30 October 2023

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Continue the national urgent and emergency care programme addressing waiting times and delays.

    Stated by NHS EnglandStated in progressThe respondent said that this action was in progress when they made their response on 30 October 2023.
  2. 2

    Discuss all Prevention of Future Deaths reports through the Regulation 28 Working Group and share key learning across national and regional NHS services.

    Stated by NHS EnglandStated completedThe respondent said that this action was complete when they made their response on 30 October 2023.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.1

  1. 1

    The Trust is responsible for providing further information about its local action plan addressing neurological observations and CT-reporting errors.

    Stated by NHS EnglandRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue the national urgent and emergency care programme addressing waiting times and delays.

Verbatim wording from the response

“NHS England has also engaged with Tameside and Glossop Integrated Care NHS Foundation Trust regarding your Report and the circumstances surrounding Kirsty’s care. At the time, there were delays within the Emergency Department to patients being seen and assessed by doctors. A programme of work is underway both locally and nationally to address waiting times and delays within Urgent Emergency Care (UEC). For more information on this, please see the Delivery plan for recovering urgent and emergency care services which NHS England published in January 2023. The plan includes an ambition to improve to 76% of patients being admitted, transferred or discharged within four hours by March 2024.”

Source location

Response from NHS England
Page 2 · response
Published 30 October 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discuss all Prevention of Future Deaths reports through the Regulation 28 Working Group and share key learning across national and regional NHS services.

Verbatim wording from the response

“I would also like to provide further assurances on national NHS England work taking place around the Reports to Prevent Future Deaths. All reports received are discussed by the Regulation 28 Working Group, comprising Regional Medical Directors, and other clinical and quality colleagues from across the regions. This ensures that key learnings and insights around preventable deaths are shared across the NHS at both a national and regional level and helps us pay close attention to any emerging trends that may require further review and action.”

Source location

Response from NHS England
Page 2 · response
Published 30 October 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The Trust is responsible for providing further information about its local action plan addressing neurological observations and CT-reporting errors.

Verbatim wording from the response

“Following Kirsty’s death, the Trust has developed an action plan which includes further education for staff on the completion and escalation of neurological observations. They have also advised that they have acted around the erroneous reporting of Kirsty’s CT scan, with the third-party provider now having to provide quarterly reports to the Trust, incorporating a peer review audit. I would refer you to the Trust for further information on their action plan.”

Source location

Response from NHS England
Page 2 · response
Published 30 October 2023

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026