PFD report

Richard Patrick Carlon · Prevention of Future Deaths report

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Issued 22 Jul 2019•Birmingham and Solihull

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
2

Raised in this report

Recipients
3

Named on the report

Responses found
2

Of 3 recipients

Stated actions
7

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Unavailability of approved Mental Health practitioners for Mental Health Act assessments
    Part of recurring concern: Failure to ensure timely and appropriate Mental Health Act assessment
  2. Failure to advise BSMHT when a person is found safe and well at home
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Action

    Hold a workshop with the Mental Health Trust and AMHP service to improve joint working.

    Stated by Birmingham City CouncilStated plannedThe respondent said that this action was planned when they made their response on 18 October 2019.
  2. Action

    Review the current AMHP service-delivery model to improve AMHP availability.

    Stated by Birmingham City CouncilStated in progressThe respondent said that this action was in progress when they made their response on 18 October 2019.
  3. Action

    Review the improvement plan addressing system-wide issues affecting AMHP services.

    Stated by Birmingham City CouncilStated completedThe respondent said that this action was complete when they made their response on 18 October 2019.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.3

  1. Position

    The Coroner stated that completing the requested mental health assessment would not have changed the outcome.

    Stated by Birmingham City CouncilDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Unavailability of approved Mental Health practitioners for Mental Health Act assessments

Wider context from the report

“1. No approved Mental Health practitioner was available to make the Mental Health Act assessment of Mr Carlon on 14/11/18. I was told this was an ongoing problem and was delaying assessments. ”

Is this part of a recurring concern?

Yes — Failure to ensure timely and appropriate Mental Health Act assessment.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to advise BSMHT when a person is found safe and well at home

Wider context from the report

“2. When Mr Carlon was found safe and well at home WMP did not advise BSMHT. This was a missed opportunity for Mental health to re-engage with Mr Carlon and make a further assessment of his condition. Consideration need to be given to how agencies can improve communication. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Hold a workshop with the Mental Health Trust and AMHP service to improve joint working.

Verbatim wording from the response

“The other area that was agreed on was a workshop being held to agree improved joint working between the Mental Health Trust and the AMHP service. This workshop will be set up very shortly. The board has agreed to meet on a monthly basis and will become the vehicle for overseeing the improvement work.”

Source location

2019-0287-Response-by-Birmingham-City-Council
Page 3 · response
Published 18 October 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the current AMHP service-delivery model to improve AMHP availability.

Verbatim wording from the response

“AMHP availability In response to the ongoing issue of AMHP availability leading to delays in assessments, below is a brief synopsis of the process adopted and the work currently being undertaken by BCC to bring about improvements around the availability of the AMHP service.”

Source location

2019-0287-Response-by-Birmingham-City-Council
Page 2 · response
Published 18 October 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the improvement plan addressing system-wide issues affecting AMHP services.

Verbatim wording from the response

“A project board meeting which serves as a governance body for the improvement work around the AMHP service in Birmingham was held on 11th September 2019. The board reviewed the plan providing solutions to system wide issues impacting the work of the AMHPs. It should be reiterated that the review identified a total of 60 areas for improvement and 20 of these were related to whole systems partnership working.”

Source location

2019-0287-Response-by-Birmingham-City-Council
Page 2 · response
Published 18 October 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The Coroner stated that completing the requested mental health assessment would not have changed the outcome.

Verbatim wording from the response

“The matter of concern relating to BCC was that no Approved Mental Health Professional (AMHP) was available to make the requested Mental Health Act Assessment (MHAA) of Mr Carlon in the early hours of the 14th November 2018, the Coroner having been told that this was an ongoing problem and was delaying assessments. It is understood that in delivering her findings of fact, the Coroner stated in the inquest that had the MHAA taken place it would not have changed the outcome for Mr Carlon.”

Source location

2019-0287-Response-by-Birmingham-City-Council
Page 1 · response
Published 18 October 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing referral screening and prioritisation treated hospital patients as in a place of safety, prioritising community and police-custody cases.

Verbatim wording from the response

“• All MHAA referrals are screened and prioritised and as Mr Carlon was in a hospital setting therefore deemed to be in a place of safety. In situations like this where the service is in receipt of multiple referrals the priority would always be those in the community or those individuals in police custody presenting a risk to themselves and the public.”

Source location

2019-0287-Response-by-Birmingham-City-Council
Page 1 · response
Published 18 October 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Assessment times depend on partner-agency resources, which the AMHP coordinates but lacks authority to prioritise.

Verbatim wording from the response

“The coordination role involves the AMHP being multi agency dependant. It is this that will often impact on time scales for MHAAs being completed rather than availability of AMHPs who may well be coordinating MHAAs and chasing up partner agencies. The availability of partner agency resources as opposed to AMHP prioritisation decisions by AMHPs and partners, can involve people undergoing more than one MHAA before resources become available to allow a suitable outcome.”

Source location

2019-0287-Response-by-Birmingham-City-Council
Page 2 · response
Published 18 October 2019

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. 1

    Update callers when a missing person is located, explaining and recording reasons when full whereabouts cannot be disclosed.

    Stated by Staffordshire and West Midlands Police Joint Legal ServicesStated plannedThe respondent said that this action was planned when they made their response on 18 October 2019.
  2. 2

    Provide call handlers with further guidance on managing calls and grading and managing incident logs.

    Stated by Staffordshire and West Midlands Police Joint Legal ServicesStated plannedThe respondent said that this action was planned when they made their response on 18 October 2019.
  3. 3

    Review the practical application of the new Missing Persons Authorised Professional Practice.

    Stated by Staffordshire and West Midlands Police Joint Legal ServicesStated completedThe respondent said that this action was complete when they made their response on 18 October 2019.
  4. 4

    Establish monthly project-board meetings to oversee AMHP-service improvement work.

    Stated by Birmingham City CouncilStated plannedThe respondent said that this action was planned when they made their response on 18 October 2019.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update callers when a missing person is located, explaining and recording reasons when full whereabouts cannot be disclosed.

Verbatim wording from the response

“As part of this, it has been agreed that West Midlands Police will ensure any caller is updated when a missing person has been located to allow further contact between parties. This may not always mean full details of whereabouts are disclosed (as individual cases may prevent this from being appropriate) however, the reasons for this will be recorded and explained in each case.”

Source location

2019-0287-Response-by-Staffordshire-and-West-Midlands-Police
Page 1 · response
Published 18 October 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide call handlers with further guidance on managing calls and grading and managing incident logs.

Verbatim wording from the response

“In response to paragraph 5.2 of the report, West Midlands Police has reviewed the practical application of the new ‘Missing Persons - Authorised Professional Practice’, implemented in May 2019. As part of this review, it has been agreed that WMP Call Handlers will receive further guidance on the management of calls, and the subsequent procedures involved in incident log grading and management.”

Source location

2019-0287-Response-by-Staffordshire-and-West-Midlands-Police
Page 1 · response
Published 18 October 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the practical application of the new Missing Persons Authorised Professional Practice.

Verbatim wording from the response

“In response to paragraph 5.2 of the report, West Midlands Police has reviewed the practical application of the new ‘Missing Persons - Authorised Professional Practice’, implemented in May 2019. As part of this review, it has been agreed that WMP Call Handlers will receive further guidance on the management of calls, and the subsequent procedures involved in incident log grading and management.”

Source location

2019-0287-Response-by-Staffordshire-and-West-Midlands-Police
Page 1 · response
Published 18 October 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish monthly project-board meetings to oversee AMHP-service improvement work.

Verbatim wording from the response

“The other area that was agreed on was a workshop being held to agree improved joint working between the Mental Health Trust and the AMHP service. This workshop will be set up very shortly. The board has agreed to meet on a monthly basis and will become the vehicle for overseeing the improvement work.”

Source location

2019-0287-Response-by-Birmingham-City-Council
Page 3 · response
Published 18 October 2019

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
2/3

Data last updated 7 September 2026