Report evidence summary
Stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised. 23
The Trust
Consult ICS acute Trusts and the Integrated Care Board about standardising thromboprophylaxis regulation.
View source
The Trust
Offer one or more pharmacy apprenticeships.
View source
The Trust
Remove local VTE guidelines from the intranet and link to NICE guidance.
View source
The Trust
Add stickers prompting consultant confirmation of VTE assessment completion and dosage checking to existing Clerking Documents.
View source
The Trust
Reiterate accurate VTE assessment and thromboprophylaxis prescribing requirements through Trust-wide communications.
View source
The Trust
Recruit five pharmacists from inside the European Economic Area.
View source
The Trust
Present the case at the Acute Medicine Mortality Meeting to reinforce consultant ownership requirements.
View source
The Trust
Improve handover of care and communication between consultants.
View source
The Trust
Employ 10 agency pharmacists to support inpatient prescription and discharge-medication checking.
View source
The Trust
Review and seek approval for revised local VTE guidelines.
View source
The Trust
Audit patient-monitoring compliance and documentation completion monthly through Tendable audits.
View source
The Trust
Identify VTE as a 2023/24 Patient Safety Incident Response Plan focus area.
View source
The Trust
Distribute an anticoagulation booklet to junior doctors.
View source
The Trust
Disseminate Regulation 28 concerns to consultants for consideration in their practice and colleagues’ practice.
View source
The Trust
Increase trainee undergraduate pharmacy placements.
View source
The Trust
Add a consultant check box for confirming VTE assessment completion and dosage checking when Clerking Documents are next revised and reprinted.
View source
The Trust
Design and implement the Trust Patient Safety Incident Response Plan under the NHS Patient Safety Incident Response Framework.
View source
The Trust
Complete joint procurement of an Electronic Patient Record system across the three acute Trusts.
View source
The Trust
Reduce locum consultant cover and develop a more substantive workforce to improve patient ownership.
View source
The Trust
Recruit a dedicated Pharmacy Education team for education activities and ongoing training.
View source
The Trust
Remove the VTE risk assessment from paper Clerking Documents so assessment is completed on ePMA.
View source
The Trust
Retain VTE risk-factor and contraindication guidance in Clerking Documents.
View source
The Trust
Review induction materials to strengthen emphasis on VTE assessment and thromboprophylaxis prescribing.
View source
× Source evidence
How this individual concern was interpreted PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.
PFD Monitor interpretation Failure to monitor patients at higher risk of embolus after initial clerking
Wider context from the report “Patients at higher risk of an embolus not being monitored correctly or at all after initial clerking.
” Is this part of a recurring concern? No recurring-concern membership is currently published.
Open source report × Source evidence
How this individual concern was interpreted PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.
PFD Monitor interpretation Failure of junior doctors to prescribe correctly in accordance with guidelines
Wider context from the report “Junior doctors incorrect prescribing despite clear guidelines.
” Is this part of a recurring concern? Yes — Unsafe medication prescribing .
Open source report × Source evidence
How this individual concern was interpreted PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.
PFD Monitor interpretation Failure to maintain pharmacist medication-error checking as an available procedural control
Wider context from the report “Consultants stating it is the pharmacists’ job to check for errors when there is only a 3 day service by pharmacists to do this and it is intended as a safety net not procedure only .
” Is this part of a recurring concern? No recurring-concern membership is currently published.
Open source report × Source evidence
How this individual concern was interpreted PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.
PFD Monitor interpretation Failure of consultants to monitor junior doctors prescribing new medications
Wider context from the report “Consultants not accepting that it is their responsibility to monitor what their junior doctors are doing when prescribing new medications for patients.
” Is this part of a recurring concern? No recurring-concern membership is currently published.
Open source report × Source evidence
How this individual concern was interpreted PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.
PFD Monitor interpretation Lack of continuity of care across successive consultants
Wider context from the report “3 different consultants seeing the same patient over 3 days , no continuity of care.
” Open source report × Source evidence
How this individual concern was interpreted PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.
PFD Monitor interpretation Failure to complete VTE assessments during patient clerking
Wider context from the report “VTE assessments not being completed on clerking a patient just on the electronic medicines prescription which is much less detailed.
” Is this part of a recurring concern? No recurring-concern membership is currently published.
Open source report
×
Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Consult ICS acute Trusts and the Integrated Care Board about standardising thromboprophylaxis regulation.
Verbatim wording from the response “We recognise the importance of standardising the prescription of thromboprophylaxis across our Integrated Care Service, particularly because junior doctors regularly complete training placements in more than one Trust across the group. We are therefore consulting with our colleagues at the other acute Trusts within the Norfolk and Waveney Integrated Care System (ICS) and also with our Integrated Care Board to see how we can better regulate this.”
Source location Response from Royal College of Obstetricians and Gynaecologists Page 1 · response Published 21 July 2023
Open published response
×
Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Offer one or more pharmacy apprenticeships.
Verbatim wording from the response “In the longer-term, the Trust believes a focus on education is required to improve its ability to attract quality candidates and further improve retention. The Trust is looking to increase its available trainee undergraduate placements at the earliest opportunity, as well as offering one or more apprenticeships in the field. The Trust is to recruit a dedicated Education team within the Pharmacy group, to focus on education activities and ongoing training.”
Source location Response from Royal College of Obstetricians and Gynaecologists Page 3 · response Published 21 July 2023
Open published response
×
Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Remove local VTE guidelines from the intranet and link to NICE guidance.
Verbatim wording from the response “Our local Guidelines relating to VTE are under review, and this is due to be taken to the next Drug and Therapeutics Committee Meeting for ratification on 31 October 2023, before being referred on to our Clinical Effectiveness Executive Group for final approval. In the meantime, these local guidelines have been removed from the Trust’s intranet and replaced with a link to the appropriate NICE guidance for VTE Adults.”
Source location Response from Royal College of Obstetricians and Gynaecologists Page 1 · response Published 21 July 2023
Open published response
×
Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Add stickers prompting consultant confirmation of VTE assessment completion and dosage checking to existing Clerking Documents.
Verbatim wording from the response “In the meantime, we have commissioned stickers to add these checks to the Clerking Documents, and these have been circulated to the ward clerks to be added to the existing stock of Clerking Documents.”
Source location Response from Royal College of Obstetricians and Gynaecologists Page 2 · response Published 21 July 2023
Open published response
×
Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Reiterate accurate VTE assessment and thromboprophylaxis prescribing requirements through Trust-wide communications.
Verbatim wording from the response “We have reiterated the importance of accurate VTE risk assessment and thromboprophylaxis prescription (medication to prevent clot formation) via Trust-wide communications. We are also reviewing our induction materials to ensure these issues are given appropriate emphasis. VTE is part of our mandatory training, and our Anticoagulation team have produced a booklet which has been distributed to our junior doctors. We are looking into making this available via a QR Code, to improve accessibility.”
Source location Response from Royal College of Obstetricians and Gynaecologists Page 2 · response Published 21 July 2023
Open published response
×
Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Recruit five pharmacists from inside the European Economic Area.
Verbatim wording from the response “There have been a number of challenges to successful recruitment and retention within the Trust’s Pharmacy team, which is currently being mitigated by the employment of 10 agency Pharmacists, to ensure compliance with checking of inpatient prescriptions and medications to be taken with the patient on discharge. To mitigate the challenges of employment within the Trust’s local area, the Trust is looking to recruit 5 Pharmacists from inside the European Economic Area. It is hoped this recruitment, together with the provision of opportunities for career growth to the EEA Pharmacists, will encourage their settlement within the King’s Lynn area and allow for greater security for the Trust in a mutually rewarding arrangement.”
Source location Response from Royal College of Obstetricians and Gynaecologists Page 3 · response Published 21 July 2023
Open published response
×
Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Present the case at the Acute Medicine Mortality Meeting to reinforce consultant ownership requirements.
Verbatim wording from the response “The concerns raised in the Regulation 28 report were disseminated to all Consultants by our Interim Medical Director as points to note for their own practice, and that of their colleagues. This case was also presented at the Acute Medicine Mortality Meeting, where it was emphasised that lack of ownership is against our Trust values and GMC Guidance, and this is within expected practice for our consultants.”
Source location Response from Royal College of Obstetricians and Gynaecologists Page 3 · response Published 21 July 2023
Open published response
×
Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Improve handover of care and communication between consultants.
Verbatim wording from the response “Although we would very much wish for every patient to be able to have the same consultant for the entirety of their admission, this is not currently within our ability to provide due to pressures within the NHS leading to staffing shortages across all levels and working time requirements. A shortage of substantive consultants affects our ability to assign consultants to the same area for an extended period of time. However, we will focus on effective handover of care between consultants and improving communication.”
Source location Response from Royal College of Obstetricians and Gynaecologists Page 3 · response Published 21 July 2023
Open published response
×
Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Employ 10 agency pharmacists to support inpatient prescription and discharge-medication checking.
Verbatim wording from the response “There have been a number of challenges to successful recruitment and retention within the Trust’s Pharmacy team, which is currently being mitigated by the employment of 10 agency Pharmacists, to ensure compliance with checking of inpatient prescriptions and medications to be taken with the patient on discharge. To mitigate the challenges of employment within the Trust’s local area, the Trust is looking to recruit 5 Pharmacists from inside the European Economic Area. It is hoped this recruitment, together with the provision of opportunities for career growth to the EEA Pharmacists, will encourage their settlement within the King’s Lynn area and allow for greater security for the Trust in a mutually rewarding arrangement.”
Source location Response from Royal College of Obstetricians and Gynaecologists Page 3 · response Published 21 July 2023
Open published response
×
Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Review and seek approval for revised local VTE guidelines.
Verbatim wording from the response “Our local Guidelines relating to VTE are under review, and this is due to be taken to the next Drug and Therapeutics Committee Meeting for ratification on 31 October 2023, before being referred on to our Clinical Effectiveness Executive Group for final approval. In the meantime, these local guidelines have been removed from the Trust’s intranet and replaced with a link to the appropriate NICE guidance for VTE Adults.”
Source location Response from Royal College of Obstetricians and Gynaecologists Page 1 · response Published 21 July 2023
Open published response
×
Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Audit patient-monitoring compliance and documentation completion monthly through Tendable audits.
Verbatim wording from the response “In the meantime, we continue to audit compliance with patient monitoring and the completion of documentation. Fluid Balance Charts are included within Tendable® audits which are completed on a monthly basis, together with other patient documentation.”
Source location Response from Royal College of Obstetricians and Gynaecologists Page 4 · response Published 21 July 2023
Open published response
×
Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Identify VTE as a 2023/24 Patient Safety Incident Response Plan focus area.
Verbatim wording from the response “I confirm the Trust has identified VTE as one of its areas of focus for its 2023/24 Patient Safety Incident Response Plan, and we believe this will allow us to drive improvement in this area across the Trust.”
Source location Response from Royal College of Obstetricians and Gynaecologists Page 4 · response Published 21 July 2023
Open published response
×
Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Distribute an anticoagulation booklet to junior doctors.
Verbatim wording from the response “We have reiterated the importance of accurate VTE risk assessment and thromboprophylaxis prescription (medication to prevent clot formation) via Trust-wide communications. We are also reviewing our induction materials to ensure these issues are given appropriate emphasis. VTE is part of our mandatory training, and our Anticoagulation team have produced a booklet which has been distributed to our junior doctors. We are looking into making this available via a QR Code, to improve accessibility.”
Source location Response from Royal College of Obstetricians and Gynaecologists Page 2 · response Published 21 July 2023
Open published response
×
Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Disseminate Regulation 28 concerns to consultants for consideration in their practice and colleagues’ practice.
Verbatim wording from the response “The concerns raised in the Regulation 28 report were disseminated to all Consultants by our Interim Medical Director as points to note for their own practice, and that of their colleagues. This case was also presented at the Acute Medicine Mortality Meeting, where it was emphasised that lack of ownership is against our Trust values and GMC Guidance, and this is within expected practice for our consultants.”
Source location Response from Royal College of Obstetricians and Gynaecologists Page 3 · response Published 21 July 2023
Open published response
×
Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Increase trainee undergraduate pharmacy placements.
Verbatim wording from the response “In the longer-term, the Trust believes a focus on education is required to improve its ability to attract quality candidates and further improve retention. The Trust is looking to increase its available trainee undergraduate placements at the earliest opportunity, as well as offering one or more apprenticeships in the field. The Trust is to recruit a dedicated Education team within the Pharmacy group, to focus on education activities and ongoing training.”
Source location Response from Royal College of Obstetricians and Gynaecologists Page 3 · response Published 21 July 2023
Open published response
×
Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Add a consultant check box for confirming VTE assessment completion and dosage checking when Clerking Documents are next revised and reprinted.
Verbatim wording from the response “In consequence, we are removing the VTE risk assessment within the Clerking Documents, so that this must be completed on ePMA only. Following feedback from our clinicians, we have made the decision to retain the guidance on VTE risk factors and contraindications within the Clerking Documents. This is because our clinicians advised that they found this very helpful as a reference, and it includes more examples than the guidance on the ePMA risk assessments and is based on the Department of Health advice. When our Clerking Documents are revised and reprinted next, they will contain a check box for the Consultant to confirm that the VTE risk assessment has been completed, and the dosage checked.”
Source location Response from Royal College of Obstetricians and Gynaecologists Page 2 · response Published 21 July 2023
Open published response
×
Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Design and implement the Trust Patient Safety Incident Response Plan under the NHS Patient Safety Incident Response Framework.
Verbatim wording from the response “In addition, we have recently designed and implemented the Trust’s Patient Safety Incident Response Plan under the new NHS Patient Safety Incident Response Framework (PSIRF). As part of this Plan, we are required to identify three areas of focus which will receive multi-disciplinary input over the coming year to identify potential improvements which can be implemented to improve patient safety in this area. PSIRF provides a framework for Trusts to put in place a Plan tailored to patient safety issues identified within that Trust, with a view to preventing similar incidents before they occur. This is a more preventative process than the previous Serious Incident Framework, which reacted to patient safety incidents.”
Source location Response from Royal College of Obstetricians and Gynaecologists Page 4 · response Published 21 July 2023
Open published response
×
Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Complete joint procurement of an Electronic Patient Record system across the three acute Trusts.
Verbatim wording from the response “The Coroner expressed particular concern that Mr Greenway’s fluid balance charts had not been fully completed, and that considering his known dehydration, this would have greatly assisted us in making an accurate assessment of his VTE risk. We know that completion of fluid balance charts is a nationwide issue, and there are particular difficulties with this across Norfolk and Waveney because fluid balance, observations and prescriptions run across multiple electronic and paper systems. The Trust has recently completed a joint procurement exercise in conjunction with Norfolk and Norwich University Hospitals NHS Foundation Trust and James Paget University Hospitals NHS Foundation Trust to agree a supplier for an Electronic Patient Record System which will be in place across all three Acute Trusts within the ICS.”
Source location Response from Royal College of Obstetricians and Gynaecologists Page 4 · response Published 21 July 2023
Open published response
×
Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Reduce locum consultant cover and develop a more substantive workforce to improve patient ownership.
Verbatim wording from the response “The Trust is working to reduce the level of locum consultant cover and foster better patient ownership with a more substantive workforce.”
Source location Response from Royal College of Obstetricians and Gynaecologists Page 3 · response Published 21 July 2023
Open published response
×
Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Recruit a dedicated Pharmacy Education team for education activities and ongoing training.
Verbatim wording from the response “In the longer-term, the Trust believes a focus on education is required to improve its ability to attract quality candidates and further improve retention. The Trust is looking to increase its available trainee undergraduate placements at the earliest opportunity, as well as offering one or more apprenticeships in the field. The Trust is to recruit a dedicated Education team within the Pharmacy group, to focus on education activities and ongoing training.”
Source location Response from Royal College of Obstetricians and Gynaecologists Page 3 · response Published 21 July 2023
Open published response
×
Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Remove the VTE risk assessment from paper Clerking Documents so assessment is completed on ePMA.
Verbatim wording from the response “In consequence, we are removing the VTE risk assessment within the Clerking Documents, so that this must be completed on ePMA only. Following feedback from our clinicians, we have made the decision to retain the guidance on VTE risk factors and contraindications within the Clerking Documents. This is because our clinicians advised that they found this very helpful as a reference, and it includes more examples than the guidance on the ePMA risk assessments and is based on the Department of Health advice. When our Clerking Documents are revised and reprinted next, they will contain a check box for the Consultant to confirm that the VTE risk assessment has been completed, and the dosage checked.”
Source location Response from Royal College of Obstetricians and Gynaecologists Page 2 · response Published 21 July 2023
Open published response
×
Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Retain VTE risk-factor and contraindication guidance in Clerking Documents.
Verbatim wording from the response “In consequence, we are removing the VTE risk assessment within the Clerking Documents, so that this must be completed on ePMA only. Following feedback from our clinicians, we have made the decision to retain the guidance on VTE risk factors and contraindications within the Clerking Documents. This is because our clinicians advised that they found this very helpful as a reference, and it includes more examples than the guidance on the ePMA risk assessments and is based on the Department of Health advice. When our Clerking Documents are revised and reprinted next, they will contain a check box for the Consultant to confirm that the VTE risk assessment has been completed, and the dosage checked.”
Source location Response from Royal College of Obstetricians and Gynaecologists Page 2 · response Published 21 July 2023
Open published response
×
Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Review induction materials to strengthen emphasis on VTE assessment and thromboprophylaxis prescribing.
Verbatim wording from the response “We have reiterated the importance of accurate VTE risk assessment and thromboprophylaxis prescription (medication to prevent clot formation) via Trust-wide communications. We are also reviewing our induction materials to ensure these issues are given appropriate emphasis. VTE is part of our mandatory training, and our Anticoagulation team have produced a booklet which has been distributed to our junior doctors. We are looking into making this available via a QR Code, to improve accessibility.”
Source location Response from Royal College of Obstetricians and Gynaecologists Page 2 · response Published 21 July 2023
Open published response
×
Source evidence
How this respondent position was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Staffing shortages and working-time requirements prevent assigning the same consultant throughout an admission.
Verbatim wording from the response “5. Three different consultants seeing the same patient over three days, no continuity of care.”
Source location Response from Royal College of Obstetricians and Gynaecologists Page 3 · response Published 21 July 2023
Open published response
×
Source evidence
How this respondent position was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation The ePMA VTE risk assessment complies with NICE guidance, so the more detailed paper assessment is not retained as a required assessment.
Verbatim wording from the response “Currently we have VTE risk assessments within our Clerking Documents, and also on ePMA, our Electronic Prescribing and Medicines Administration which is an electronic system designed to mostly replace paper drug charts. The purpose of these risk assessments is to identify potential risk factors for patients who may be at risk of VTE, and to identify any contra-indications to thromboprophylaxis. This is required because there are patients who will be at a higher risk of VTE, and those for whom thromboprophylaxis may not be suitable, such as those with a risk of bleeding. The ePMA risk assessment must be completed in order to prescribe thromboprophylaxis on the Trust’s ePMA system.”
Source location Response from Royal College of Obstetricians and Gynaecologists Page 2 · response Published 21 July 2023
Open published response
×
Source evidence
How this respondent position was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Pharmacy staffing shortages prevented weekend medicines reconciliation and clinical medicines support during the admission.
Verbatim wording from the response “Medicines Reconciliation should be carried out within 24 hours of admission to an acute Trust, in accordance with NICE guidance. Although this is not a service which is carried out exclusively by Pharmacists, was previously a daily service provided by the Trust’s pharmacists.”
Source location Response from Royal College of Obstetricians and Gynaecologists Page 2 · response Published 21 July 2023
Open published response