PFD report

Catherine Gardiner and 2 others · Prevention of Future Deaths report

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Issued 24 Oct 2019•Berkshire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
3

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
3

Described in responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised3

  1. Lack of incentives or penalties governing the duration of hard shoulder closures
  2. Failure to provide fault codes when the DMF protection system leads to engine shutdown
  3. Lack of confirmed national oversight of the duration of temporary hard shoulder closures
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. Action

    Consider providing an engine diagnostic fault code to detect shutdown caused by the Dual Mass Flywheel protection system.

    Stated by Ford Motor Company LimitedStated in progressThe respondent said that this action was in progress when they made their response on 22 November 2019.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    Oversight of Highways England is assigned to the Department for Transport, monitored through the Office of Rail and Road.

    Stated by National HighwaysRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of incentives or penalties governing the duration of hard shoulder closures

Wider context from the report

“(2) Is there any incentive to reduce hard shoulder closures or any penalty for prolonging these, beyond purely commercial implications? ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide fault codes when the DMF protection system leads to engine shutdown

Wider context from the report

“(1) In line with the view of Ford’s witness at the inquest, I believe that Ford should consider fault code provision when the DMF protection system leads to engine shutdown. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of confirmed national oversight of the duration of temporary hard shoulder closures

Wider context from the report

“(1) Please confirm whether there is in fact any organisation which has oversight of the amount of time taken for temporary closure of hard shoulders nationally, given that the relevant Order allows for closure to continue “until completion of the works”, with no end date. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Consider providing an engine diagnostic fault code to detect shutdown caused by the Dual Mass Flywheel protection system.

Verbatim wording from the response

“Further possible action You have made clear that you are concerned about a risk of possible future deaths. Ford shares that concern and as explained above is constantly working to reduce risk in all of its products. You have asked us to consider conducting a forensic examination of the vehicle and report the results back to you. You have also asked us to consider the provision of a fault code in the engine diagnostic system to detect when the Dual Mass Flywheel ("DMF") protection system leads to engine shutdown. We will undertake a forensic examination of the vehicle. We have therefore been liaising with the police with regard to potential dates and the police have in turn been in touch with and are co-ordinating practicalities with the other Interested Persons at the Inquest.”

Source location

2020-0350-Response-from-Ford
Page 2 · response
Published 22 November 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Oversight of Highways England is assigned to the Department for Transport, monitored through the Office of Rail and Road.

Verbatim wording from the response

“1. The oversight role would sit with the Department for Transport (DfT) who use the Office of Road and Rail (ORR) to monitor Highways England.”

Source location

2019-0350-Response-letter-from-Highways-England_Redacted
Page 1 · response
Published 22 November 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Temporary hard shoulder closures are managed regionally under traffic orders allowing up to 18 months and accommodating unforeseen changes.

Verbatim wording from the response

“In Highways England, temporary closures of roads including hard shoulders are managed through the various work programmes at regional level. Temporary Traffic Regulation Orders made to restrict or prohibit traffic on our roads under the Road Traffic Regulation Act 1984 can remain in force for up to 18 months from the date on which the Order comes into force. In line with the legislation, Highways England drafts Orders in an open-ended way to allow for unexpected or unplanned changes that may arise following the commencement of the works in a delivery programme e.g. inclement weather, sub-contractor issues, supply problems. The Order will state that the closure may continue “until completion of the works” although every effort is made to keep this to the shortest time possible.”

Source location

2019-0350-Response-from-Highways-England_Redacted
Page 2 · response
Published 22 November 2019

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Review the product surveillance database for other vehicles that suddenly slowed at high speed.

    Stated by Ford Motor Company LimitedStated completedThe respondent said that this action was complete when they made their response on 22 November 2019.
  2. 2

    Plan and undertake a forensic examination of the vehicle, including specialist engineers, equipment, facilities and testing of relevant removed parts.

    Stated by Ford Motor Company LimitedStated in progressThe respondent said that this action was in progress when they made their response on 22 November 2019.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.1

  1. 1

    The appointed contractor manages roadworks safety under the applicable risk assessment, regulations and traffic management guidance.

    Stated by National HighwaysRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the product surveillance database for other vehicles that suddenly slowed at high speed.

Verbatim wording from the response

“Action taken since the Inquest We have reviewed our product surveillance database to establish whether we have any record of other similar circumstances. In particular, we have looked for other occasions where vehicles have slowed down suddenly at high speed and have found none.”

Source location

2020-0350-Response-from-Ford
Page 2 · response
Published 22 November 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Plan and undertake a forensic examination of the vehicle, including specialist engineers, equipment, facilities and testing of relevant removed parts.

Verbatim wording from the response

“Further possible action You have made clear that you are concerned about a risk of possible future deaths. Ford shares that concern and as explained above is constantly working to reduce risk in all of its products. You have asked us to consider conducting a forensic examination of the vehicle and report the results back to you. You have also asked us to consider the provision of a fault code in the engine diagnostic system to detect when the Dual Mass Flywheel ("DMF") protection system leads to engine shutdown. We will undertake a forensic examination of the vehicle. We have therefore been liaising with the police with regard to potential dates and the police have in turn been in touch with and are co-ordinating practicalities with the other Interested Persons at the Inquest.”

Source location

2020-0350-Response-from-Ford
Page 2 · response
Published 22 November 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The appointed contractor manages roadworks safety under the applicable risk assessment, regulations and traffic management guidance.

Verbatim wording from the response

“When carrying out road works, the safety of our customers and road workers is managed by the appointed contractor in accordance with a site-specific Risk Assessment and Method Statement (RAMS), the Construction (Design and Management) Regulations (CDM) 2015, and the published guidance for traffic authorities issued by the Department for Transport; ‘Traffic Signs Manual Chapter 8 roadworks and temporary situations’.”

Source location

2019-0350-Response-from-Highways-England_Redacted
Page 2 · response
Published 22 November 2019

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
2/2

Data last updated 7 September 2026