PFD report

Miriam STONE · Prevention of Future Deaths report

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Issued 20 May 2024•Derby and Derbyshire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
2

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
2

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised2

  1. Lack of a formal policy protecting staff handover time from admissions
  2. Failure to clearly allocate responsibility for admission tasks during staff handover
    Part of recurring concern: Unreliable admission assessment of patientsPart of recurring concern: Unreliable handover of care information and responsibility
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. Action

    Formalise in policy the avoidance of acute-ward admissions during staff handover unless urgently required for immediate patient safety.

    Stated by Derbyshire Healthcare NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 23 May 2024.
  2. Action

    Communicate the amended acute-admission policy to the bed management team.

    Stated by Derbyshire Healthcare NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 23 May 2024.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Existing practice and policy formalisation were considered sufficient to mitigate the risk of admissions during staff handover periods.

    Stated by Derbyshire Healthcare NHS Foundation TrustExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of a formal policy protecting staff handover time from admissions

Wider context from the report

“Miriam was admitted to the mental health unit at approximately 8.30pm. The unit has a staff handover between 9.00pm and 9.30pm. The evidence at inquest was contradictory as to which shift had assumed responsibility for completing admission tasks including risk assessments and care / safety plans. It was recognised that admission shortly before or during shift handover can increase risks relating to the quality of information sharing and the allocation of admission tasks such as assessing the level of observations required. The court heard evidence that whilst efforts would be made to avoid admission during staff handover time this was a local practice rather than part of any formal policy. The court further heard evidence that senior staff considered that avoidance of admission at handover times would be difficult to achieve because there were too many different organisations who might be requesting admission. This appeared to overlook the fact that it is the bed allocation team based at the trust who are the central point of contact. The current operational policy covering admission procedures (Acute Inpatient Operational Policy) does not mention a need for handover time to be protected, avoiding admission during this time. Without a formal policy on this topic there is a risk that future deaths could occur. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to clearly allocate responsibility for admission tasks during staff handover

Wider context from the report

“Miriam was admitted to the mental health unit at approximately 8.30pm. The unit has a staff handover between 9.00pm and 9.30pm. The evidence at inquest was contradictory as to which shift had assumed responsibility for completing admission tasks including risk assessments and care / safety plans. It was recognised that admission shortly before or during shift handover can increase risks relating to the quality of information sharing and the allocation of admission tasks such as assessing the level of observations required. The court heard evidence that whilst efforts would be made to avoid admission during staff handover time this was a local practice rather than part of any formal policy. The court further heard evidence that senior staff considered that avoidance of admission at handover times would be difficult to achieve because there were too many different organisations who might be requesting admission. This appeared to overlook the fact that it is the bed allocation team based at the trust who are the central point of contact. The current operational policy covering admission procedures (Acute Inpatient Operational Policy) does not mention a need for handover time to be protected, avoiding admission during this time. Without a formal policy on this topic there is a risk that future deaths could occur. ”

Is this part of a recurring concern?

Yes — Unreliable admission assessment of patients; Unreliable handover of care information and responsibility.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Formalise in policy the avoidance of acute-ward admissions during staff handover unless urgently required for immediate patient safety.

Verbatim wording from the response

“I am informed that the Trust confirmed to court on 7 May 2024, following an update from the manager of the bed management team that it was already the custom and practice of the bed management team to not, wherever possible, admit patients during handover times and that this custom and practice was already in operation at the time of the inquest but was due to be placed into the revised policy which had recently been under review. The Trust however acknowledged that due to the presenting risk of a patient it may not always be possible to avoid handover times given the urgent nature of the services the Trust provides.”

Source location

Response from Derbyshire Healthcare NHS Foundation Trust
Page 1 · response
Published 23 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Communicate the amended acute-admission policy to the bed management team.

Verbatim wording from the response

“On Wednesday, 8 May 2024 the Trust sent to your office confirmation that the policy which governs the admission to an acute ward, ‘Acute Inpatient Mental Health Services for Adults of Working Age Policy and Procedure’, had been amended to include the line detailed below. That correspondence also confirmed that the updated version had been communicated to the bed management team already but would be formally approved on 6 June 2024.”

Source location

Response from Derbyshire Healthcare NHS Foundation Trust
Page 1 · response
Published 23 May 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing practice and policy formalisation were considered sufficient to mitigate the risk of admissions during staff handover periods.

Verbatim wording from the response

“I am informed that the Trust confirmed to court on 7 May 2024, following an update from the manager of the bed management team that it was already the custom and practice of the bed management team to not, wherever possible, admit patients during handover times and that this custom and practice was already in operation at the time of the inquest but was due to be placed into the revised policy which had recently been under review. The Trust however acknowledged that due to the presenting risk of a patient it may not always be possible to avoid handover times given the urgent nature of the services the Trust provides.”

Source location

Response from Derbyshire Healthcare NHS Foundation Trust
Page 1 · response
Published 23 May 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026