PFD report

Nora Jane Foulkes · Prevention of Future Deaths report

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Issued 14 Apr 2022•North Wales (East and Central)

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
3

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
17

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised3

  1. Absence of proper medication scrutiny or review during each care home visit
    Part of recurring concern: Failure to reliably conduct clinically required medication reviewsPart of recurring concern: Unreliable medication checking in care homes
  2. Failure of ANPs to consider patients’ medication regimes during visits
  3. Failure to access medication charts routinely
    Part of recurring concern: Unreliable access to patients’ medication histories
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.8

  1. Action

    Develop or adapt district nursing standard operating procedures and checklists to assure medication reviews.

    Stated by Betsi Cadwaladr University LHBStated plannedThe respondent said that this action was planned when they made their response on 27 April 2022.
  2. Action

    Survey all district nursing teams to assess compliance with consistent medication-review practice.

    Stated by Betsi Cadwaladr University LHBStated plannedThe respondent said that this action was planned when they made their response on 27 April 2022.
  3. Action

    Disseminate the internal investigation’s lessons to all district nursing teams.

    Stated by Betsi Cadwaladr University LHBStated plannedThe respondent said that this action was planned when they made their response on 27 April 2022.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Absence of proper medication scrutiny or review during each care home visit

Wider context from the report

“3. I am concerned that the absence of proper scrutiny or review of the medication of elderly patients in care homes during each visit presents a risk to life as it can lead to the type of error which occurred in this case not being identified. ”

Is this part of a recurring concern?

Yes — Failure to reliably conduct clinically required medication reviews; Unreliable medication checking in care homes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of ANPs to consider patients’ medication regimes during visits

Wider context from the report

“1. Although the original failure to restart the deceased’s treatment for her hypothyroidism would appear to have been discussed and agreed between the Advance Nurse Practitioners and the care home when a medication review was conducted, the deceased was subsequently seen by ANPs on six more occasions between then and her subsequent admission to hospital and as a result there were multiple opportunities for this error to be spotted and corrected but this did not happen because at those visits there was no consideration being given by the ANPs to the patient’s medication regime to ensure that appropriate treatment was being provided. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to access medication charts routinely

Wider context from the report

“2. Whilst ANPs could access medication charts if required, this was not being done routinely, principally by virtue of time restraint issues. ”

Is this part of a recurring concern?

Yes — Unreliable access to patients’ medication histories.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop or adapt district nursing standard operating procedures and checklists to assure medication reviews.

Verbatim wording from the response

“Following this survey, all district nursing teams will develop (or review and adapt) a Standard Operating Procedure/checklist to meet the needs of their own services that provides assurance of medication reviews. This will be completed by 31 December 2022. We will discuss with our Clinical Effectiveness Team how this can be audited over a longer period of time, to ensure that we have ongoing assurance that the changes have been embedded and sustained.”

Source location

Response from BCUHB
Page 2 · response
Published 27 April 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Survey all district nursing teams to assess compliance with consistent medication-review practice.

Verbatim wording from the response

“The learning from this matter, including the medication review issues identified above, will be checked across all district nursing teams to ensure consistent practice across the Health Board. We will survey all teams to assess their level of compliance. This will be completed by 30 June 2022.”

Source location

Response from BCUHB
Page 2 · response
Published 27 April 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Disseminate the internal investigation’s lessons to all district nursing teams.

Verbatim wording from the response

“Due to the incident not being reported at the time, a formal review was not undertaken or reviewed by the Health Board’s Incident Learning Panel. We will conduct a formal internal investigation to identify root causes and lessons learned. Which will be disseminated to all district nursing teams. This will be completed by 30 June 2022.”

Source location

Response from BCUHB
Page 2 · response
Published 27 April 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review a proposal for structured medication-review collaboration between Central Community Pharmacy and the Central Community Resource Team.

Verbatim wording from the response

“• A proposal has been developed (currently under review) for the Central Community Pharmacy team to work more collaboratively with the Central (Area) Community Resource Team (CRT) which will include regular structured medication reviews for nursing and residential home patients.”

Source location

Response from BCUHB
Page 3 · response
Published 27 April 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discuss with the Clinical Effectiveness Team how to audit medication-review changes over the longer term.

Verbatim wording from the response

“Following this survey, all district nursing teams will develop (or review and adapt) a Standard Operating Procedure/checklist to meet the needs of their own services that provides assurance of medication reviews. This will be completed by 31 December 2022. We will discuss with our Clinical Effectiveness Team how this can be audited over a longer period of time, to ensure that we have ongoing assurance that the changes have been embedded and sustained.”

Source location

Response from BCUHB
Page 2 · response
Published 27 April 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review best-practice guidance for Advanced Nurse Practitioners.

Verbatim wording from the response

“The best practice guidance is under review for Advanced Nurse Practitioners (ANP) and a regular quality improvement meeting for Independent Nurse Prescribing, chaired on a Health Board wide level by the Deputy Executive Director of Nursing, is held where learning is disseminated on a monthly basis. We expect the review to be completed by 30 September 2022 and the learning and any changes to practice as a consequence will be disseminated through this meeting structure and agenda.”

Source location

Response from BCUHB
Page 1 · response
Published 27 April 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct and document medication reviews at every local district nursing visit using a checklist countersigned by the care home.

Verbatim wording from the response

“Concern was also noted that whilst ANPs could access medication charts if required, this was not being done routinely. I can advise changes have been made to the way the local District Nursing team in the Ruthin and Conwy locality work, which incorporates a documented medication review at each visit. A check list has been developed to prompt clinical staff to review key criteria at each visit, including medication changes/administration. The checklist is initiated by both the visiting nurse and the home manager/deputy. The checklist forms part of the patient’s individual nursing record for review and auditing.”

Source location

Response from BCUHB
Page 2 · response
Published 27 April 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct a formal internal investigation to identify root causes and lessons learned.

Verbatim wording from the response

“Due to the incident not being reported at the time, a formal review was not undertaken or reviewed by the Health Board’s Incident Learning Panel. We will conduct a formal internal investigation to identify root causes and lessons learned. Which will be disseminated to all district nursing teams. This will be completed by 30 June 2022.”

Source location

Response from BCUHB
Page 2 · response
Published 27 April 2022

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.9

  1. 1

    Complete and submit a business case for medication-administration training investment and escalate the existing funding bid for executive consideration.

    Stated by Betsi Cadwaladr University LHBStated plannedThe respondent said that this action was planned when they made their response on 27 April 2022.
  2. 2

    Review Medicines Policy MM01 and related policies to clarify community prescribing roles, responsibilities and follow-up.

    Stated by Betsi Cadwaladr University LHBStated plannedThe respondent said that this action was planned when they made their response on 27 April 2022.
  3. 3

    Audit the rolling training programme and introduce a real-time compliance matrix identifying incomplete or outdated training.

    Stated by Betsi Cadwaladr University LHBStated plannedThe respondent said that this action was planned when they made their response on 27 April 2022.
  4. 4

    Run a Health Board-wide monthly quality-improvement meeting for independent nurse prescribing and disseminate learning.

    Stated by Betsi Cadwaladr University LHBStated completedThe respondent said that this action was complete when they made their response on 27 April 2022.
  5. 5

    Plan the launch of the ratified MM03 policy and re-educate managers and independent prescribers on prescribing responsibilities.

    Stated by Betsi Cadwaladr University LHBStated plannedThe respondent said that this action was planned when they made their response on 27 April 2022.
  6. 6

    Disseminate completed guidance review learning and resulting practice changes through the quality-improvement meeting structure.

    Stated by Betsi Cadwaladr University LHBStated plannedThe respondent said that this action was planned when they made their response on 27 April 2022.
  7. 7

    Audit medicines storage and administration compliance in escalated care homes.

    Stated by Betsi Cadwaladr University LHBStated completedThe respondent said that this action was complete when they made their response on 27 April 2022.
  8. 8

    Operate a rolling medicines-management training programme for nursing and residential homes, with attendance records.

    Stated by Betsi Cadwaladr University LHBStated completedThe respondent said that this action was complete when they made their response on 27 April 2022.
  9. 9

    Require annual compliance declarations from all ANP prescribers and review them during annual appraisals.

    Stated by Betsi Cadwaladr University LHBStated completedThe respondent said that this action was complete when they made their response on 27 April 2022.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete and submit a business case for medication-administration training investment and escalate the existing funding bid for executive consideration.

Verbatim wording from the response

“• Medication administration training will be delivered to all residential and nursing home settings. The Heads of Primary Care in collaboration with the Area Nurse Director will complete and submit a business case for the required investment. The existing IMTP bid will be escalated back to executives for consideration of regional funding.”

Source location

Response from BCUHB
Page 3 · response
Published 27 April 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review Medicines Policy MM01 and related policies to clarify community prescribing roles, responsibilities and follow-up.

Verbatim wording from the response

“• The Health Board will undertake a review of the Medicines Policy (MM01) and other related policies to clarify the process of prescribing in community settings, including clarity around the non-medical prescribers’ roles, responsibilities and follow up arrangements. This will be completed by 30 September 2022.”

Source location

Response from BCUHB
Page 3 · response
Published 27 April 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit the rolling training programme and introduce a real-time compliance matrix identifying incomplete or outdated training.

Verbatim wording from the response

“• An audit of the existing rolling training programme will be developed to identify homes where training is incomplete or out of date this will include the introduction of a compliance matrix to enable training compliance to be reviewed in real time. This will be completed by 30 September 2022.”

Source location

Response from BCUHB
Page 3 · response
Published 27 April 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Run a Health Board-wide monthly quality-improvement meeting for independent nurse prescribing and disseminate learning.

Verbatim wording from the response

“The best practice guidance is under review for Advanced Nurse Practitioners (ANP) and a regular quality improvement meeting for Independent Nurse Prescribing, chaired on a Health Board wide level by the Deputy Executive Director of Nursing, is held where learning is disseminated on a monthly basis. We expect the review to be completed by 30 September 2022 and the learning and any changes to practice as a consequence will be disseminated through this meeting structure and agenda.”

Source location

Response from BCUHB
Page 1 · response
Published 27 April 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Plan the launch of the ratified MM03 policy and re-educate managers and independent prescribers on prescribing responsibilities.

Verbatim wording from the response

“The Health Board Policy (MM03) includes audit of prescribing as a standard for all nursing managers and independent prescribers. The Corporate Nursing Team has initiated a task and finish group to plan the launch of the most recent ratification of MM03 in July 2022 which will include re-education of managers and Independent Prescribing responsibilities.”

Source location

Response from BCUHB
Page 2 · response
Published 27 April 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Disseminate completed guidance review learning and resulting practice changes through the quality-improvement meeting structure.

Verbatim wording from the response

“The best practice guidance is under review for Advanced Nurse Practitioners (ANP) and a regular quality improvement meeting for Independent Nurse Prescribing, chaired on a Health Board wide level by the Deputy Executive Director of Nursing, is held where learning is disseminated on a monthly basis. We expect the review to be completed by 30 September 2022 and the learning and any changes to practice as a consequence will be disseminated through this meeting structure and agenda.”

Source location

Response from BCUHB
Page 1 · response
Published 27 April 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit medicines storage and administration compliance in escalated care homes.

Verbatim wording from the response

“The Health Board medicines management nurses carry out audits within care homes – although this does not specifically scrutinise prescribing, it covers storage and compliance with administration in care homes identified as being in escalation at the request of the care homes team.”

Source location

Response from BCUHB
Page 3 · response
Published 27 April 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Operate a rolling medicines-management training programme for nursing and residential homes, with attendance records.

Verbatim wording from the response

“A rolling training programme facilitated by the medicines management nurses is in place and open for all nursing and residential homes across the Health Board. Attendance records are kept for each training session.”

Source location

Response from BCUHB
Page 2 · response
Published 27 April 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require annual compliance declarations from all ANP prescribers and review them during annual appraisals.

Verbatim wording from the response

“All ANP prescribers are required to sign an annual declaration of compliance. This is stored on a centralised database and is reviewed as part of annual performance and development appraisals.”

Source location

Response from BCUHB
Page 3 · response
Published 27 April 2022

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026