PFD report

Leonard Arthur PRITCHARD · Prevention of Future Deaths report

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Issued 17 Jun 2021•Birmingham and Solihull

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
3

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
6

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised3

  1. Inadequate supply of mobility aids in the emergency department
    Part of recurring concern: Failure to assess and meet patients’ mobility needs
  2. Lack of a clear completion timeframe for mobility aid procurement
  3. Lack of clear overall responsibility for assessment, selection and procurement of mobility aids
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. Action

    Ensure emergency departments in regional hospitals have access to an adequate supply of mobility aids.

    Stated by NHS EnglandStated plannedThe respondent said that this action was planned when they made their response on 28 June 2021.
  2. Action

    Increase emergency-department mobility-aid stock to 12 immediately available zimmer frames.

    Stated by University Hospitals Birmingham NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 28 June 2021.
  3. Action

    Standardise and implement a cross-site process for stocking, procuring, storing, labelling, providing and documenting mobility aids for patients assessed as needing them.

    Stated by University Hospitals Birmingham NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 28 June 2021.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    The Trust’s local response adequately addresses mobility-aid supply and procurement concerns, so no further national response is proposed.

    Stated by NHS EnglandExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate supply of mobility aids in the emergency department

Wider context from the report

“1. During the course of the inquest, I heard evidence that there is an inadequate supply of mobility aids within the emergency department of Good Hope Hospital which are utilised by the Older People Assessment and Liaison (OPAL) team when assessing patient's mobility, and which are given to patients who are identified as requiring an aid. I heard that there are presently 2 zimmer frames, whilst there are 17 cubicles in majors; 5 resuscitation cubicles; 6 trolleys in the new extension of the emergency department; and 8 chairs in the clinical decision unit. I heard from staff that they consider this mobility aid to patient bed ratio was inadequate. There is a clear risk of death for patients who require mobility aids but can not have access to them. The Trust should consider addressing this as a matter of urgency. ”

Is this part of a recurring concern?

Yes — Failure to assess and meet patients’ mobility needs.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of a clear completion timeframe for mobility aid procurement

Wider context from the report

“2. Linked to 1) above, I heard evidence that procurement discussions are taking place, but from the evidence it is unclear who has overall responsibility for the assessment; selection; and procurement of aids, and neither is it clear when this process will be completed by. The Trust should consider ensuring that this procurement process takes places as a matter of urgency. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of clear overall responsibility for assessment, selection and procurement of mobility aids

Wider context from the report

“2. Linked to 1) above, I heard evidence that procurement discussions are taking place, but from the evidence it is unclear who has overall responsibility for the assessment; selection; and procurement of aids, and neither is it clear when this process will be completed by. The Trust should consider ensuring that this procurement process takes places as a matter of urgency. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Ensure emergency departments in regional hospitals have access to an adequate supply of mobility aids.

Verbatim wording from the response

“However I can confirm that we have shared this Regulation 28 Report and both responses with the Regional NHSE/I teams to ensure that they have sight of this potential problem and will ensure that the ED departments in their hospitals have access to an adequate supply of mobility aids.”

Source location

2021-0207-Response-from-NHS-England-and-NHS-Improvement_Published
Page 2 · response
Published 28 June 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Increase emergency-department mobility-aid stock to 12 immediately available zimmer frames.

Verbatim wording from the response

“I can however confirm that immediately following the Inquest 5 zimmer frames were sourced internally and were made available for immediate use within the ED the same evening. The OPAL team also obtained 5 zimmer frames, meaning that there were a total of 12 frames (inclusive of 2 existing frames) immediately available for patients within the department, which was deemed to be an appropriate number. A request for a further 10 frames to be procured was also made on 17 June by the ED team.”

Source location

2021-0207-Response-from-Queen-Elizabeth-Hospital-Birmingham_Published
Page 1 · response
Published 28 June 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Standardise and implement a cross-site process for stocking, procuring, storing, labelling, providing and documenting mobility aids for patients assessed as needing them.

Verbatim wording from the response

“Following the Inquest we have also standardised the process across all of our sites so that all ED areas have a stock of zimmer frames and a process in place to ensure that patients are provided with a frame when they are assessed as needing one. The process includes the procurement, storage, labelling and auditing of their use.”

Source location

2021-0207-Response-from-Queen-Elizabeth-Hospital-Birmingham_Published
Page 1 · response
Published 28 June 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Request procurement of 10 additional zimmer frames for the emergency department.

Verbatim wording from the response

“I can however confirm that immediately following the Inquest 5 zimmer frames were sourced internally and were made available for immediate use within the ED the same evening. The OPAL team also obtained 5 zimmer frames, meaning that there were a total of 12 frames (inclusive of 2 existing frames) immediately available for patients within the department, which was deemed to be an appropriate number. A request for a further 10 frames to be procured was also made on 17 June by the ED team.”

Source location

2021-0207-Response-from-Queen-Elizabeth-Hospital-Birmingham_Published
Page 1 · response
Published 28 June 2021

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The Trust’s local response adequately addresses mobility-aid supply and procurement concerns, so no further national response is proposed.

Verbatim wording from the response

“I note that your Regulation 28 Report was also sent to University Hospitals Birmingham NHS Trust. The Trust have kindly shared their response and I have seen that the matters of concern have been dealt with and responded too at a local level. Given the content and adequacy of the Trust’s response I do not propose responding further on a national level.”

Source location

2021-0207-Response-from-NHS-England-and-NHS-Improvement_Published
Page 2 · response
Published 28 June 2021

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Responsibility for procuring additional mobility aids rests with the emergency department team, as needs are identified.

Verbatim wording from the response

“It is now the responsibility of the ED team to procure additional mobility aids and these can be requested as and when a need is identified. The frames are also stored within the sister’s office situated within the ED, which can be accessed for use at any time.”

Source location

2021-0207-Response-from-Queen-Elizabeth-Hospital-Birmingham_Published
Page 1 · response
Published 28 June 2021

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Share the Regulation 28 Report and both responses with regional NHS England and NHS Improvement teams.

    Stated by NHS EnglandStated completedThe respondent said that this action was complete when they made their response on 28 June 2021.
  2. 2

    Establish six-monthly audits of mobility-aid assessment and provision, with results presented to the Trust Care Quality Group.

    Stated by University Hospitals Birmingham NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 28 June 2021.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share the Regulation 28 Report and both responses with regional NHS England and NHS Improvement teams.

Verbatim wording from the response

“However I can confirm that we have shared this Regulation 28 Report and both responses with the Regional NHSE/I teams to ensure that they have sight of this potential problem and will ensure that the ED departments in their hospitals have access to an adequate supply of mobility aids.”

Source location

2021-0207-Response-from-NHS-England-and-NHS-Improvement_Published
Page 2 · response
Published 28 June 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish six-monthly audits of mobility-aid assessment and provision, with results presented to the Trust Care Quality Group.

Verbatim wording from the response

“To ensure the above process is embedded across all of our sites and to assess the overall effectiveness of the new process, we have also put in place 6 monthly audits which will look at the number of patients assessed as needing a walking aid, whether they were provided with one in ED and if they weren’t, the reason for this. The first audit is planned to take place in January 2022 with the audit results being presented at our Trust Care Quality Group which is chaired by myself.”

Source location

2021-0207-Response-from-Queen-Elizabeth-Hospital-Birmingham_Published
Page 2 · response
Published 28 June 2021

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
2/2

Data last updated 7 September 2026