PFD report

Karen Lesley Starling and Anne Edith Martinez · Prevention of Future Deaths report

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Issued 14 Nov 2022•Cambridgeshire and Peterborough

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
8

Raised in this report

Recipients
1

Named on the report

Responses found
2

Of 1 recipient

Stated actions
10

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised8

  1. Lack of guidance on additional water-safety measures for augmented-care patients
  2. Risk of death from M abscessus infection among hospital patients, especially those who are immunosuppressed
  3. Lack of guidance requiring routine testing for mycobacteria and defining acceptable levels
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. Action

    Carry out a gap analysis between BS 8580-2:2022 and HTM 04-01 concerning safe water in healthcare premises.

    Stated by NHS EnglandStated in progressThe respondent said that this action was in progress when they made their response on 21 November 2022.
  2. Action

    Commission a review of HTM 04-01 covering immunosuppressed patients, nontuberculous mycobacteria, testing and additional protective measures.

    Stated by NHS EnglandStated in progressThe respondent said that this action was in progress when they made their response on 21 November 2022.
  3. Action

    Include identification of specific water-safety measures required for new hospital premises in the commissioned HTM 04-01 review.

    Stated by NHS EnglandStated in progressThe respondent said that this action was in progress when they made their response on 21 November 2022.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    NHS England, as owner of the relevant guidance, is responsible for responding to the concerns about hospital water systems.

    Stated by Department of Health and Social CareRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of guidance on additional water-safety measures for augmented-care patients

Wider context from the report

“3. Health Technical Memorandum 04-01 Safe Water in Healthcare Premises was published by the Department of Health in 2016. It is concerned with the design, installation, commissioning and operation of hospital water systems. This guidance requires urgent review and amendment, whether by way of an Addendum or otherwise because: a. It is a key document for hospital estate managers and Water Safety Groups; b. It purports to provide comprehensive guidance on waterborne bacteria; c. However, it provides no relevant guidance in relation to mycobacteria and none in relation to M abscessus. It provides no guidance on the identification and control of M abscessus. It does not require routine testing for mycobacteria, including M abscessus or provide guidance on acceptable levels (if any). Compliance with the guidance does not identify or guard against the risk from M abscessus; d. It provides no guidance on any additional measures that may be required in respect of “augmented care” patients, including those who are immunosuppressed; e. It is not in any event consistent with British Standard BS 8580-2:2022 on Water Safety. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Risk of death from M abscessus infection among hospital patients, especially those who are immunosuppressed

Wider context from the report

“1. It is recognised that M abscessus poses a risk of death to those who are immunosuppressed. That will be so for many patients at specialist hospitals such as Royal Papworth and more generally for hospital patients. To date, 34 patients at Royal Papworth have contracted M abscessus from the hospital’s water. Cases continue to be reported, albeit at a declining rate; ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of guidance requiring routine testing for mycobacteria and defining acceptable levels

Wider context from the report

“3. Health Technical Memorandum 04-01 Safe Water in Healthcare Premises was published by the Department of Health in 2016. It is concerned with the design, installation, commissioning and operation of hospital water systems. This guidance requires urgent review and amendment, whether by way of an Addendum or otherwise because: a. It is a key document for hospital estate managers and Water Safety Groups; b. It purports to provide comprehensive guidance on waterborne bacteria; c. However, it provides no relevant guidance in relation to mycobacteria and none in relation to M abscessus. It provides no guidance on the identification and control of M abscessus. It does not require routine testing for mycobacteria, including M abscessus or provide guidance on acceptable levels (if any). Compliance with the guidance does not identify or guard against the risk from M abscessus; d. It provides no guidance on any additional measures that may be required in respect of “augmented care” patients, including those who are immunosuppressed; e. It is not in any event consistent with British Standard BS 8580-2:2022 on Water Safety. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Heightened risk from M abscessus in new hospitals

Wider context from the report

“4. There is evidence that the risk from M abscessus is especially acute for new hospitals. Consideration needs to be given to whether special or additional measures are required in respect of the design, installation, commissioning and operation of hospital water system in new hospitals. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Continuing hospital water-associated transmission of M abscessus

Wider context from the report

“1. It is recognised that M abscessus poses a risk of death to those who are immunosuppressed. That will be so for many patients at specialist hospitals such as Royal Papworth and more generally for hospital patients. To date, 34 patients at Royal Papworth have contracted M abscessus from the hospital’s water. Cases continue to be reported, albeit at a declining rate; ”

Is this part of a recurring concern?

Yes — Inadequate control of waterborne pathogen risks in healthcare water systems.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Incomplete understanding of M abscessus entry into and colonisation of hospital water systems

Wider context from the report

“2. There is an incomplete understanding of how M abscessus may enter and/or colonise a hospital water system; ”

Is this part of a recurring concern?

Yes — Inadequate control of waterborne pathogen risks in healthcare water systems.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of guidance on identification and control of M abscessus in hospital water systems

Wider context from the report

“3. Health Technical Memorandum 04-01 Safe Water in Healthcare Premises was published by the Department of Health in 2016. It is concerned with the design, installation, commissioning and operation of hospital water systems. This guidance requires urgent review and amendment, whether by way of an Addendum or otherwise because: a. It is a key document for hospital estate managers and Water Safety Groups; b. It purports to provide comprehensive guidance on waterborne bacteria; c. However, it provides no relevant guidance in relation to mycobacteria and none in relation to M abscessus. It provides no guidance on the identification and control of M abscessus. It does not require routine testing for mycobacteria, including M abscessus or provide guidance on acceptable levels (if any). Compliance with the guidance does not identify or guard against the risk from M abscessus; d. It provides no guidance on any additional measures that may be required in respect of “augmented care” patients, including those who are immunosuppressed; e. It is not in any event consistent with British Standard BS 8580-2:2022 on Water Safety. ”

Is this part of a recurring concern?

Yes — Inadequate control of waterborne pathogen risks in healthcare water systems.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of hospital water-safety guidance to align with British Standard BS 8580-2:2022

Wider context from the report

“3. Health Technical Memorandum 04-01 Safe Water in Healthcare Premises was published by the Department of Health in 2016. It is concerned with the design, installation, commissioning and operation of hospital water systems. This guidance requires urgent review and amendment, whether by way of an Addendum or otherwise because: a. It is a key document for hospital estate managers and Water Safety Groups; b. It purports to provide comprehensive guidance on waterborne bacteria; c. However, it provides no relevant guidance in relation to mycobacteria and none in relation to M abscessus. It provides no guidance on the identification and control of M abscessus. It does not require routine testing for mycobacteria, including M abscessus or provide guidance on acceptable levels (if any). Compliance with the guidance does not identify or guard against the risk from M abscessus; d. It provides no guidance on any additional measures that may be required in respect of “augmented care” patients, including those who are immunosuppressed; e. It is not in any event consistent with British Standard BS 8580-2:2022 on Water Safety. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Carry out a gap analysis between BS 8580-2:2022 and HTM 04-01 concerning safe water in healthcare premises.

Verbatim wording from the response

“NHS England is committed to improving patient safety and has therefore taken your concerns extremely seriously. As a result, we have commissioned Dr Susanne Surman-Lee to undertake the following work:”

Source location

Response from NHS England
Page 5 · response
Published 21 November 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Commission a review of HTM 04-01 covering immunosuppressed patients, nontuberculous mycobacteria, testing and additional protective measures.

Verbatim wording from the response

“Commissioned review”

Source location

Response from NHS England
Page 5 · response
Published 21 November 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Include identification of specific water-safety measures required for new hospital premises in the commissioned HTM 04-01 review.

Verbatim wording from the response

“NHS England is committed to improving patient safety and has therefore taken your concerns extremely seriously. As a result, we have commissioned Dr Susanne Surman-Lee to undertake the following work:”

Source location

Response from NHS England
Page 5 · response
Published 21 November 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Write and publish a technical bulletin containing appropriate HTM 04-01 amendments to keep the guidance accurate and up to date.

Verbatim wording from the response

“Any suggested amendments to HTM 04-01 which derive from this review will be carefully considered, and appropriate amendments will be written into a technical bulletin, which in turn will be published to ensure HTM 04-01 is accurate and up to date. The aim is to publish the technical bulletin by the Spring.”

Source location

Response from NHS England
Page 6 · response
Published 21 November 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

NHS England, as owner of the relevant guidance, is responsible for responding to the concerns about hospital water systems.

Verbatim wording from the response

“Health Technical Memorandums are owned by NHS England (NHSE) and they are the correct organisation to respond to the concerns you raised in your report.”

Source location

Response from Department of Health and Social Care
Page 1 · response
Published 21 November 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

HTM 04-01 already provides guidance on controlling mycobacteria, including measures relevant to M. abscessus as an atypical mycobacterium.

Verbatim wording from the response

“HTM 04-01 provides guidance on the legal requirements, design applications, maintenance and operations of hot and cold-water supply storage and distribution systems in all types of healthcare premises. It also provides advice and guidance on the control and management of the risk posed by water borne pathogens within a healthcare setting such as Pseudomonas aeruginosa, Stenotrophomonas maltophilia, Mycobacteria as well as Legionella.”

Source location

Response from NHS England
Page 5 · response
Published 21 November 2022

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. 1

    Hold quarterly Clinical Quality Review Group meetings to provide assurance on the incident, patient communication and duty of candour.

    Stated by NHS EnglandStated in progressThe respondent said that this action was in progress when they made their response on 21 November 2022.
  2. 2

    Establish and operate incident-management meetings with the Trust to oversee patient-risk mitigation, communications, expert input and implementation of actions.

    Stated by NHS EnglandStated completedThe respondent said that this action was complete when they made their response on 21 November 2022.
  3. 3

    Continue NHS England attendance at the Trust Executive Oversight Committee, where the incident remains a standing agenda item.

    Stated by NHS EnglandStated in progressThe respondent said that this action was in progress when they made their response on 21 November 2022.
  4. 4

    Consider suggested HTM 04-01 amendments arising from the commissioned review.

    Stated by NHS EnglandStated plannedThe respondent said that this action was planned when they made their response on 21 November 2022.
  5. 5

    Establish and operate monthly collaboration meetings with UKHSA to oversee incident actions and support provided to the Trust.

    Stated by NHS EnglandStated completedThe respondent said that this action was complete when they made their response on 21 November 2022.
  6. 6

    Support and facilitate collaborative working between the Trust and specialist UKHSA teams on water and environmental sampling.

    Stated by NHS EnglandStated completedThe respondent said that this action was complete when they made their response on 21 November 2022.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Hold quarterly Clinical Quality Review Group meetings to provide assurance on the incident, patient communication and duty of candour.

Verbatim wording from the response

“In addition to the above meetings, NHS England’s Leadership and Quality Team hold quarterly Clinical Quality Review Group (CQRG) meetings. This meeting is chaired by the Director of Nursing, Leadership & Quality for NHS England (East of England), and includes senior members from the Trust and NHS England, along with representatives from Cambridge & Peterborough Integrated Care Board.”

Source location

Response from NHS England
Page 2 · response
Published 21 November 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish and operate incident-management meetings with the Trust to oversee patient-risk mitigation, communications, expert input and implementation of actions.

Verbatim wording from the response

“Following notification by the Trust regarding the initial patients’ testing positive for Mycobacterioides abscessus (M. abscessus), from 25th November 2020 incident management meetings were established between the Trust and NHS England with representation from Infection, Prevention and Control, Leadership and Quality and Commissioners. The purpose of these meetings was to:”

Source location

Response from NHS England
Page 2 · response
Published 21 November 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue NHS England attendance at the Trust Executive Oversight Committee, where the incident remains a standing agenda item.

Verbatim wording from the response

“The Trust’s Estates Team are actively engaged with NHS England’s Estates Team and several visits from the regional team have taken place, including conversations regarding the pipe work and recommendations for enhanced cleaning. These actions are included and monitored through a Trust Executive Oversight Committee which was established in July 2022, of which NHS England and UKHSA are core members. This Committee meets quarterly and is chaired by the Director of Nursing at the Trust. NHS England attendance at this meeting continues (with attendance from the Director of Nursing, Leadership & Quality, Head of Nursing and Medical Director for NHS England (East of England)), and the M. abscessus incident remains a standing agenda item as it does at the CQRG meetings.”

Source location

Response from NHS England
Page 4 · response
Published 21 November 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Consider suggested HTM 04-01 amendments arising from the commissioned review.

Verbatim wording from the response

“Any suggested amendments to HTM 04-01 which derive from this review will be carefully considered, and appropriate amendments will be written into a technical bulletin, which in turn will be published to ensure HTM 04-01 is accurate and up to date. The aim is to publish the technical bulletin by the Spring.”

Source location

Response from NHS England
Page 6 · response
Published 21 November 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish and operate monthly collaboration meetings with UKHSA to oversee incident actions and support provided to the Trust.

Verbatim wording from the response

“Stakeholder Collaboration”

Source location

Response from NHS England
Page 3 · response
Published 21 November 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Support and facilitate collaborative working between the Trust and specialist UKHSA teams on water and environmental sampling.

Verbatim wording from the response

“NHS England’s East of England Infection Prevention and Control lead has been supporting and facilitating the collaborative working between the Trust and UKHSA. This led to further specialist input from UKHSA National mycobacterium reference lab, field services, and the environmental microbiologist at the Porton Down laboratory, to support the Trust with water and environmental sampling.”

Source location

Response from NHS England
Page 4 · response
Published 21 November 2022

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026