PFD report

James John Jude Booth · Prevention of Future Deaths report

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Issued 17 Jul 2022•Manchester South

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
4

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
7

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised4

  1. Failure to complete and transfer adverse-event information through shift handovers
    Part of recurring concern: Unreliable shift handover processes
  2. Lack of national guidance on perimeter fencing and security for outside areas of mental health locked wards
    Part of recurring concern: Failure to reliably prevent patient escape from wards
  3. Failure to maintain a safe and secure garden perimeter for vulnerable patients
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.7

  1. Action

    Disseminate safety bulletins across Priory hospitals reminding staff to record previous incidents in shift handovers.

    Stated by Priory GroupStated completedThe respondent said that this action was complete when they made their response on 27 September 2022.
  2. Action

    Complete courtyard and garden risk assessments across all Priory hospitals to address patient absconding risks.

    Stated by Priory GroupStated completedThe respondent said that this action was complete when they made their response on 27 September 2022.
  3. Action

    Increase courtyard and garden fencing at Priory acute units, including anti-climb roller bars, to 3.2 metres.

    Stated by Priory GroupStated in progressThe respondent said that this action was in progress when they made their response on 27 September 2022.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Current guidance does not prescribe acute-ward fence heights; appropriate security measures are determined by the service location and layout.

    Stated by Department of Health and Social CareExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to complete and transfer adverse-event information through shift handovers

Wider context from the report

“Matter Two The evidence showed that there was no appreciation of the emerging pattern of behaviour. A major contributing factor was the lack of exchange and transfer of information at the handover between the consecutive shifts. In particular, the form specifically designed for this with a section for completion – ‘incidents in last 7 days’ which would have provided an information flow through was not completed. Whilst I heard evidence of steps taken to improve information exchange at a higher level than between ward staff (nurses and HCAs) I was very surprised to hear that no audit of these ‘handover documents’ had been carried out. Given the fundamental importance of the exchange of information between each shift and consecutive shifts I am of the opinion that The Priory have not carried out a sufficiently robust review. Until this failure is addressed there is a significant risk of a breakdown in the communication of adverse events across the shift pattern of several days. The risk of a lack of appreciation of an emerging pattern of behaviour remains. ”

Is this part of a recurring concern?

Yes — Unreliable shift handover processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of national guidance on perimeter fencing and security for outside areas of mental health locked wards

Wider context from the report

“Matter One The inquest heard that the Priory had identified that the garden fence was a risk, in particular the section over the door, in about December 2019. There had been a number of escapes both over the fence and through it, in the months leading up to James’ escape. The number of escapes indicates that garden area was not safe. There was a plan to replace it but there were other priorities. More striking was that there is no national guidance for perimeter fencing and security for the outside areas of mental health ‘locked wards’; unlike that in existence for mental health ‘secure units’. In particular, the height of the fence. While it is accepted that national guidance ought not be necessary to carry out appropriate risk assessments and ensure secure/safe spaces it is clear that such guidance is necessary to ensure the correct level of security for vulnerable patients, whilst benefitting from the therapeutic setting of an outdoor space. ”

Is this part of a recurring concern?

Yes — Failure to reliably prevent patient escape from wards.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to maintain a safe and secure garden perimeter for vulnerable patients

Wider context from the report

“Matter One The inquest heard that the Priory had identified that the garden fence was a risk, in particular the section over the door, in about December 2019. There had been a number of escapes both over the fence and through it, in the months leading up to James’ escape. The number of escapes indicates that garden area was not safe. There was a plan to replace it but there were other priorities. More striking was that there is no national guidance for perimeter fencing and security for the outside areas of mental health ‘locked wards’; unlike that in existence for mental health ‘secure units’. In particular, the height of the fence. While it is accepted that national guidance ought not be necessary to carry out appropriate risk assessments and ensure secure/safe spaces it is clear that such guidance is necessary to ensure the correct level of security for vulnerable patients, whilst benefitting from the therapeutic setting of an outdoor space. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to audit and robustly review handover documents

Wider context from the report

“Matter Two The evidence showed that there was no appreciation of the emerging pattern of behaviour. A major contributing factor was the lack of exchange and transfer of information at the handover between the consecutive shifts. In particular, the form specifically designed for this with a section for completion – ‘incidents in last 7 days’ which would have provided an information flow through was not completed. Whilst I heard evidence of steps taken to improve information exchange at a higher level than between ward staff (nurses and HCAs) I was very surprised to hear that no audit of these ‘handover documents’ had been carried out. Given the fundamental importance of the exchange of information between each shift and consecutive shifts I am of the opinion that The Priory have not carried out a sufficiently robust review. Until this failure is addressed there is a significant risk of a breakdown in the communication of adverse events across the shift pattern of several days. The risk of a lack of appreciation of an emerging pattern of behaviour remains. ”

Is this part of a recurring concern?

Yes — Failure of care and safety auditing to identify deficiencies; Failure to assure the quality of clinical and care records.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Disseminate safety bulletins across Priory hospitals reminding staff to record previous incidents in shift handovers.

Verbatim wording from the response

“Both ████████ and the Altrincham Hospital Director of Clinical Services, ████████, will continue to attend shift handovers on each of the wards on at least a weekly basis and continue to check the content, accuracy and detail of those handovers. Your concern and the matter of conducting robust shift handovers has also been raised across the Priory Healthcare portfolio via safety bulletins issued to hospital staff reminding them to ensure that shift handovers make sufficient reference to previous incidents. Our internal compliance team and the divisional quality team have also continued to monitor the quality of handovers during their inspections. Again, where matters of concern have been identified these have been brought to the immediate attention of the hospital SMT.”

Source location

Response from Priory
Page 1 · response
Published 27 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete courtyard and garden risk assessments across all Priory hospitals to address patient absconding risks.

Verbatim wording from the response

“We note that you have directed one of your matters of concern to the Department of Health. This matter of concern relates to considering the need for having in place national guidance to ensure the correct level of security for vulnerable patients while also benefitting from the therapeutic setting of an outdoor space. In respect of this matter of concern, please be assured that Priory has responded to the risk of patients absconding by completing a series of courtyard/garden risk assessments across all Priory hospitals. There is also an ongoing programme of works at our Priory acute units to increase courtyard and garden fencing (including anti-climb roller bars) to a standard height of 3.2m.”

Source location

Response from Priory
Page 2 · response
Published 27 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Increase courtyard and garden fencing at Priory acute units, including anti-climb roller bars, to 3.2 metres.

Verbatim wording from the response

“We note that you have directed one of your matters of concern to the Department of Health. This matter of concern relates to considering the need for having in place national guidance to ensure the correct level of security for vulnerable patients while also benefitting from the therapeutic setting of an outdoor space. In respect of this matter of concern, please be assured that Priory has responded to the risk of patients absconding by completing a series of courtyard/garden risk assessments across all Priory hospitals. There is also an ongoing programme of works at our Priory acute units to increase courtyard and garden fencing (including anti-climb roller bars) to a standard height of 3.2m.”

Source location

Response from Priory
Page 2 · response
Published 27 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Monitor handover quality through internal compliance and divisional quality inspections.

Verbatim wording from the response

“Both ████████ and the Altrincham Hospital Director of Clinical Services, ████████, will continue to attend shift handovers on each of the wards on at least a weekly basis and continue to check the content, accuracy and detail of those handovers. Your concern and the matter of conducting robust shift handovers has also been raised across the Priory Healthcare portfolio via safety bulletins issued to hospital staff reminding them to ensure that shift handovers make sufficient reference to previous incidents. Our internal compliance team and the divisional quality team have also continued to monitor the quality of handovers during their inspections. Again, where matters of concern have been identified these have been brought to the immediate attention of the hospital SMT.”

Source location

Response from Priory
Page 1 · response
Published 27 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce and trial an electronic handover template that consolidates patient and incident information and enables contemporaneous content audits.

Verbatim wording from the response

“Additionally, a detailed handover template is being introduced across the Priory Healthcare sites (and this is currently being trialled on Rivendell ward at Altrincham in response to your Regulation 28 report). The handover template has the capacity to download information from different applications including the electronic patient record (CareNotes) and the incident reporting system (Datix). This will give a detailed picture of the patient’s current health and”

Source location

Response from Priory
Page 1 · response
Published 27 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Attend weekly ward shift handovers and check their content, accuracy and detail.

Verbatim wording from the response

“Both ████████ and the Altrincham Hospital Director of Clinical Services, ████████, will continue to attend shift handovers on each of the wards on at least a weekly basis and continue to check the content, accuracy and detail of those handovers. Your concern and the matter of conducting robust shift handovers has also been raised across the Priory Healthcare portfolio via safety bulletins issued to hospital staff reminding them to ensure that shift handovers make sufficient reference to previous incidents. Our internal compliance team and the divisional quality team have also continued to monitor the quality of handovers during their inspections. Again, where matters of concern have been identified these have been brought to the immediate attention of the hospital SMT.”

Source location

Response from Priory
Page 1 · response
Published 27 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work with stakeholders to expand evidence on physical barriers and explore approaches to reduce absconding risk.

Verbatim wording from the response

“Turning to perimeter fence/wall height and its role in patient safety, I understand that the Department received a Prevention of Future Death report last year from another coroner, who raised similar concerns. In response to this, officials worked with a range of stakeholders, including NCISH, to explore expanding the evidence base around the role those physical barriers play in patient safety and from this explore approaches to reducing the risk of such absconding. NCISH has updated its patient suicide questionnaire to include information about whether a patient who has died by suicide was able to leave the ward by scaling a physical barrier – a perimeter fence is provided as an example.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 27 September 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Current guidance does not prescribe acute-ward fence heights; appropriate security measures are determined by the service location and layout.

Verbatim wording from the response

“With regard to guidance, acute mental health wards, such as Priory Altrincham, are the least restrictive of inpatient mental health settings. They accommodate voluntary patients as well as people detained under section of the Mental Health Act, and therefore current guidance in Health Building Note 03-01: Adult acute mental health units¹ (HBN 03-01), whilst mute on the specifics of fence height, states that:”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 27 September 2022

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.1

  1. 1

    Existing clinical pathways provide more restrictive, secure settings when a patient’s clinical risk indicates they require them.

    Stated by Department of Health and Social CareExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing clinical pathways provide more restrictive, secure settings when a patient’s clinical risk indicates they require them.

Verbatim wording from the response

“More broadly, consideration of a patient’s safety may extend to considering whether they are in the correct level setting to ensure their safe treatment and recovery. In terms of acuity levels, the next step on from an adult acute mental health unit is a Psychiatric Intensive Care Unit (PICU). There is no Health Building Note covering this, but in 2017 the National Association of Psychiatric Intensive Care and Low Secure Units (NAPICU) published design guidance² and recommendations for commissioners - the minimum height should be three meters.”

Source location

Response from Department of Health and Social Care
Page 3 · response
Published 27 September 2022

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
2/2

Data last updated 7 September 2026