PFD report

Sean Kay · Prevention of Future Deaths report

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Issued 28 Apr 2021•Cambridgeshire and Peterborough

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
1

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
1

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised1

  1. Gap in commissioned service provision for ARMS patients in Norfolk and Waveney
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. Action

    Invest approximately £1.2 million in the Norfolk and Waveney Early Intervention in Psychosis service between 2017 and 2021.

    Stated by NHS Norfolk and Waveney CCGStated completedThe respondent said that this action was complete when they made their response on 29 April 2021.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    The Trust is responsible for determining which team should care for each ARMS patient and ensuring staff follow that approach.

    Stated by NHS Norfolk and Waveney CCGRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Gap in commissioned service provision for ARMS patients in Norfolk and Waveney

Wider context from the report

“The evidence clearly identified a gap in service provision in the Norfolk and Waveney area for the cohort of patients into which Sean fitted. Although having been identified as ARMS by the EIPT in Norfolk and Waveney, Sean nonetheless did not fit the strict criteria for accessing that service as he was deemed to have not yet suffered a first episode of psychosis; however his level of risk was sufficiently high that he was also considered unsuitable for WBS. Additionally, the evidence confirmed that Sean did not fit the criteria of either the Community Mental Health Team, the Crisis Team or MIND. In contrast, in the neighbouring Suffolk area (and the evidence suggested in many other areas of the country) ARMS patients are recognised as falling under the commissioned EIPT umbrella and therefore receive commissioned assessment, treatment and management from that team. This lacunae in service provision in Norfolk and Waveney meant that, at the time of his death, Sean fell between services and did not receive any appropriate care. In my opinion the continuation of such a lacunae in commissioned service provision gives rise to the risk of future deaths. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Invest approximately £1.2 million in the Norfolk and Waveney Early Intervention in Psychosis service between 2017 and 2021.

Verbatim wording from the response

“Norfolk and Suffolk Foundation Trust (NSFT) provide an Early Intervention in Psychosis (EIP) service for Norfolk and Waveney. The service is commissioned to support patients from the age of 14. There has been significant investment between 2017 and 2021 to the value of about £1.2 million as per the Long Term Plan ambition.”

Source location

2021-0124-Response-from-NHS-Norfolk-and-Waveney-CCG_Published
Page 1 · response
Published 29 April 2021

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Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The Trust is responsible for determining which team should care for each ARMS patient and ensuring staff follow that approach.

Verbatim wording from the response

“The CCG is clear that Mr Kay should have been provided with mental health services by Norfolk and Suffolk NHS Foundation Trust, and that it is not the case that there is a gap in commissioning. The CCG commissions mental health services for the local population. There is no commissioning reason why ARMS patients cannot be cared for by either the EIP, or the Wellbeing team, or the CMHT. Which team deals with each patient is a matter for the Trust to determine, and ensure that their staff understand their chosen approach. It appears from the oral evidence of Ms Tingey that, in fact, Mr Kay could and should have been cared for by the EIP.”

Source location

2021-0124-Response-from-NHS-Norfolk-and-Waveney-CCG_Published
Page 2 · response
Published 29 April 2021

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Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

There is no commissioning gap preventing ARMS patients from receiving care from an appropriate mental health team.

Verbatim wording from the response

“The CCG is clear that Mr Kay should have been provided with mental health services by Norfolk and Suffolk NHS Foundation Trust, and that it is not the case that there is a gap in commissioning. The CCG commissions mental health services for the local population. There is no commissioning reason why ARMS patients cannot be cared for by either the EIP, or the Wellbeing team, or the CMHT. Which team deals with each patient is a matter for the Trust to determine, and ensure that their staff understand their chosen approach. It appears from the oral evidence of Ms Tingey that, in fact, Mr Kay could and should have been cared for by the EIP.”

Source location

2021-0124-Response-from-NHS-Norfolk-and-Waveney-CCG_Published
Page 2 · response
Published 29 April 2021

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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026