PFD report

Neil David James McDougall · Prevention of Future Deaths report

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Issued 10 Aug 2022•Somerset

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
5

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
13

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised5

  1. Lack of mental health assessment for personnel leaving the Army
  2. Culture and stigma discouraging personnel from seeking help for suffering
  3. Lack of individual post-tour debriefing for open discussion of experiences and trauma
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.8

  1. Action

    Run regular internal media campaigns and health-promotion activities addressing mental-health stigma and suicide prevention.

    Stated by British ArmyStated completedThe respondent said that this action was complete when they made their response on 3 October 2022.
  2. Action

    Provide transitional arrangements into NHS or third-sector mental-health care based on resettlement medical reviews and individual clinical need.

    Stated by British ArmyStated completedThe respondent said that this action was complete when they made their response on 3 October 2022.
  3. Action

    Introduce the Recovery, Readjustment and Reintegration programme to support open discussion of stress and operational experiences.

    Stated by British ArmyStated completedThe respondent said that this action was complete when they made their response on 3 October 2022.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.3

  1. Position

    Current evidence suggests veteran suicide rates are comparable to those of the general population, rather than higher overall.

    Stated by British ArmyDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of mental health assessment for personnel leaving the Army

Wider context from the report

“(2) I was told that on leaving the Army all leavers go through a “Re-Settlement” process. This transitional process involves mandatory courses that assist with re-integration back into civilian life and endeavour to provide leavers with ‘life skills’ such as CV writing, interview techniques/preparation etc to assist leavers in gaining employment once outside of the Army. The mandatory transitioning arrangements only apply to ‘skills’ and I was told that it is entirely possible to ‘walk out of the door’ without any mental health assessment whatsoever, with the Army appearing to rely on the availability of services provided within the community and/or by charitable organisations that the Army can either signpost the leaver to, or they can access for themselves once a civilian. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Culture and stigma discouraging personnel from seeking help for suffering

Wider context from the report

“(1) I was told that the de-brief for serving personnel after returning from a Tour is undertaken as part of a group. There appeared to be some limitations to this process. I was told that there are no 1-to-1 sessions in which personnel can openly talk about their experiences and trauma, which is something that they may be reluctant to do in an open setting for fear of going against the grain or culture of being physically and mentally resilient. The debrief or recovery process itself appeared to centre more around the consumption of alcohol rather than the encouragement to talk about any distressing or harrowing experiences of active combat and service and I remain concerned that the culture/stigma does not lend itself to those suffering taking the first step and effectively raising their hands and asking for help. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of individual post-tour debriefing for open discussion of experiences and trauma

Wider context from the report

“(1) I was told that the de-brief for serving personnel after returning from a Tour is undertaken as part of a group. There appeared to be some limitations to this process. I was told that there are no 1-to-1 sessions in which personnel can openly talk about their experiences and trauma, which is something that they may be reluctant to do in an open setting for fear of going against the grain or culture of being physically and mentally resilient. The debrief or recovery process itself appeared to centre more around the consumption of alcohol rather than the encouragement to talk about any distressing or harrowing experiences of active combat and service and I remain concerned that the culture/stigma does not lend itself to those suffering taking the first step and effectively raising their hands and asking for help. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Suicide and poor mental health among ex-military personnel following active service

Wider context from the report

“(4) I am concerned by the level of suicides amongst ex-military personnel and I do not believe that Neil was an exceptional case, he is representative of the rising figures and statistics; ex-military (predominantly men) who suffer from poor mental health as a result of active service. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of the post-tour debrief process to encourage discussion of distressing or harrowing service experiences

Wider context from the report

“(1) I was told that the de-brief for serving personnel after returning from a Tour is undertaken as part of a group. There appeared to be some limitations to this process. I was told that there are no 1-to-1 sessions in which personnel can openly talk about their experiences and trauma, which is something that they may be reluctant to do in an open setting for fear of going against the grain or culture of being physically and mentally resilient. The debrief or recovery process itself appeared to centre more around the consumption of alcohol rather than the encouragement to talk about any distressing or harrowing experiences of active combat and service and I remain concerned that the culture/stigma does not lend itself to those suffering taking the first step and effectively raising their hands and asking for help. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Run regular internal media campaigns and health-promotion activities addressing mental-health stigma and suicide prevention.

Verbatim wording from the response

“5. We run regular internal media campaigns and health promotion activity. This started in 2010 when the Army ran a 3-year internal anti-stigma campaign called “Don’t Bottle It Up”. We align our communication and internal media activity to key health promotion events, such as, but not limited to, World Mental Health Day, World Suicide Prevention Day and National Stress Awareness week.”

Source location

Response from Ministry of Defence
Page 2 · response
Published 3 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide transitional arrangements into NHS or third-sector mental-health care based on resettlement medical reviews and individual clinical need.

Verbatim wording from the response

“12. The Army’s resettlement medical reviews cover all aspects of a soldier’s well-being, including mental health. The specific actions regarding continuation of mental health care after discharge from the Armed forces will solely dependent on the clinical condition and mode of exit.⁵ The care provided is based on the Morrison White Paper recommendations of 2010⁶ and provides transitional arrangements into NHS or third sector mental health care on an individual leaving service. Further details are included below.”

Source location

Response from Ministry of Defence
Page 5 · response
Published 3 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce the Recovery, Readjustment and Reintegration programme to support open discussion of stress and operational experiences.

Verbatim wording from the response

“2. We agree that the need to address the issue of stigma is crucial. We therefore wish to highlight the introduction of the Recovery, Readjustment and Reintegration programme, which has been created by the Royal Centre for Defence Medicine and Academic Department of Military Mental Health. This will be a non-clinical approach that allows the chain of command to engage openly with staff, soldiers, and families on stress management. It aims to encourage and facilitate discussions on themes and experiences which otherwise could face stigma, bias and prejudices.”

Source location

Response from Ministry of Defence
Page 2 · response
Published 3 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Commission and support a national inquiry into suicide among former UK Armed Forces personnel.

Verbatim wording from the response

“a. The National Confidential Inquiry into Suicide and Safety in Mental Health - Suicide in Former Service Personnel of the UK Armed Forces, is a veteran-focused study by Manchester University, jointly commissioned by Defence, NHS England and NHS Improvement.¹³ It will investigate the antecedents of veteran suicides for veterans who served between 1996 and 2016. The study will be using Defence data on military service, combined with confidential inquiry into suicides and coroners reports to understand the factors which may lead a former service person to commit suicide. The study started in September 2020 and was due to provide an initial report on 31 August 2022, (not yet published), and a full report delivered by the end of March 2023.”

Source location

Response from Ministry of Defence
Page 7 · response
Published 3 October 2022

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct a Structured Mental Health Assessment during every mandatory discharge medical and promptly refer personnel where intervention is required.

Verbatim wording from the response

“14. Even if an individual is not receiving Defence mental health care, a Structured Mental Health Assessment is still conducted at the mandatory discharge medical.⁹ If the outcome of the SMHA indicates a need for referral to or intervention by a DCMH, this referral will be undertaken promptly, and will note that the individual is leaving the service and provide civilian contact details as required. There is currently no provision for inpatient mental health care beyond a person’s discharge date under the Independent Service Provider (ISP) contract, but their transfer to a local NHS Crisis Team would be managed should they require inpatient care beyond their discharge date.”

Source location

Response from Ministry of Defence
Page 5 · response
Published 3 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver OPSMART training to improve mental-health literacy, resilience, health monitoring and early help-seeking.

Verbatim wording from the response

“4. Our Optimising Performance Through Stress Management and Resilience Training (OPSMART) programme is also working to break down stigma. It is designed to educate both the individual and chain of command in monitoring their own health and that of their people. OPSMART enhances mental health literacy and highlights the need to seek early interventions where needed. The Army encourages our personnel to use the chain of command, unit welfare and pastoral care, the Army Welfare Services and medical teams for support. The Army actively signposts towards the 24hr confidential Military Mental Helpline and Samaritans helplines.”

Source location

Response from Ministry of Defence
Page 2 · response
Published 3 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Collaborate with the NHS and education bodies on Military Veteran Aware Accreditation to improve veterans’ identification, treatment and access to dedicated care.

Verbatim wording from the response

“c. The Veteran Friendly NHS GP Practice Initiative. Defence is now collaborating with the NHS, with GP practices signing up to become ‘veteran friendly’ under a national scheme to improve medical care and treatment for former members of the Armed Forces. The scheme, called Military Veteran Aware Accreditation, is run in conjunction with Health Education England (HEE), NHS Education for Scotland (NES) and Health Improvement Wales (HEIW). It has been adopted by the NHS and the Royal College of GPs as a”

Source location

Response from Ministry of Defence
Page 7 · response
Published 3 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue monitoring veteran suicide trends and coordinating suicide-prevention policies across the Services.

Verbatim wording from the response

“21. In addition to the medical provisions detailed above, in 2019, to ensure that the nation provided appropriate care for its veteran community, the Office of Veteran’s Affairs (OVA) was set up within the Cabinet Office. Its central position allows it to convene departments and drive forward work in support of veterans. The OVA also collaborate closely with charities and academics to better understand the needs of veterans and deliver the right support. Defence also continues to monitor trends carefully, in addition to coordinating suicide prevention policies across the Services.”

Source location

Response from Ministry of Defence
Page 7 · response
Published 3 October 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Current evidence suggests veteran suicide rates are comparable to those of the general population, rather than higher overall.

Verbatim wording from the response

“Matter of Concern 4 – “I am concerned by the level of suicides amongst ex-military personnel and I do not believe that Neil was an exceptional case, he is representative of the rising figures and statistics; ex-military (predominantly men) who suffer from poor mental health as a result of active service””

Source location

Response from Ministry of Defence
Page 7 · response
Published 3 October 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing discharge mechanisms are considered sufficient to provide comprehensive mental-health assessment and appropriate referral before service personnel leave.

Verbatim wording from the response

“14. Even if an individual is not receiving Defence mental health care, a Structured Mental Health Assessment is still conducted at the mandatory discharge medical.⁹ If the outcome of the SMHA indicates a need for referral to or intervention by a DCMH, this referral will be undertaken promptly, and will note that the individual is leaving the service and provide civilian contact details as required. There is currently no provision for inpatient mental health care beyond a person’s discharge date under the Independent Service Provider (ISP) contract, but their transfer to a local NHS Crisis Team would be managed should they require inpatient care beyond their discharge date.”

Source location

Response from Ministry of Defence
Page 5 · response
Published 3 October 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The response disputes that leavers can leave without mental-health assessment, stating all service personnel receive comprehensive assessment during discharge.

Verbatim wording from the response

“14. Even if an individual is not receiving Defence mental health care, a Structured Mental Health Assessment is still conducted at the mandatory discharge medical.⁹ If the outcome of the SMHA indicates a need for referral to or intervention by a DCMH, this referral will be undertaken promptly, and will note that the individual is leaving the service and provide civilian contact details as required. There is currently no provision for inpatient mental health care beyond a person’s discharge date under the Independent Service Provider (ISP) contract, but their transfer to a local NHS Crisis Team would be managed should they require inpatient care beyond their discharge date.”

Source location

Response from Ministry of Defence
Page 5 · response
Published 3 October 2022

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. 1

    Provide individualised Holistic Transition Policy support for service leavers and their families across life-changing transition needs.

    Stated by British ArmyStated completedThe respondent said that this action was complete when they made their response on 3 October 2022.
  2. 2

    Conduct Discharge Assessments for wounded, injured and sick personnel using HARDFacts criteria before medical discharge.

    Stated by British ArmyStated completedThe respondent said that this action was complete when they made their response on 3 October 2022.
  3. 3

    Update TRiM policy and training, including mandatory three-month risk assessments and monthly Unit Health Committee case reviews.

    Stated by British ArmyStated in progressThe respondent said that this action was in progress when they made their response on 3 October 2022.
  4. 4

    Manage and support wounded, injured and sick personnel transitioning from service through coordinated recovery, resettlement and wellbeing activities.

    Stated by British ArmyStated completedThe respondent said that this action was complete when they made their response on 3 October 2022.
  5. 5

    Conduct further research into stigma, help-seeking and the suitability of current mental-health support provision.

    Stated by British ArmyStated plannedThe respondent said that this action was planned when they made their response on 3 October 2022.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.1

  1. 1

    Post-discharge inpatient mental-health care is not provided under the Defence contract; transfer to local NHS crisis services is managed when required.

    Stated by British ArmyRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide individualised Holistic Transition Policy support for service leavers and their families across life-changing transition needs.

Verbatim wording from the response

“8. Your second and third matters of concern are fundamentally linked and therefore we will seek to address them concurrently. The principal role of MOD resettlement is to assist service leavers in making a successful transition to civilian life at the end of Full-Time military service. The Holistic Transition Policy, introduced in October 2019, includes individualised support for a wide range of life changing issues that can affect the individual and their family. These range from basic needs, such as registering with a doctor, to complex requirements, such as budgeting and debt.”

Source location

Response from Ministry of Defence
Page 4 · response
Published 3 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct Discharge Assessments for wounded, injured and sick personnel using HARDFacts criteria before medical discharge.

Verbatim wording from the response

“10. WIS service personnel also have Discharge Assessment. This takes the form of a final case conference prior to discharge to verify that all issues pertaining to the service person are either resolved or action is being taken towards a workable solution. The assessment is conducted using HARDFacts criteria and may be attended by the Responsible Commanding Officer (CO), the Recovery Officer, a Veterans UK Veterans Welfare Services (Vets UK VWS) representative and the Patient Group (which may include the service person and family members). The Responsible CO must ensure that the service person is advised on the services available from Vets UK, Regimental Associations, and the third sector. The timing of this assessment is recommended to take place 6-8 weeks prior to discharge. For Lance Bombardier McDougall, the unit conducted an assessment on 22 May 2018.”

Source location

Response from Ministry of Defence
Page 4 · response
Published 3 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update TRiM policy and training, including mandatory three-month risk assessments and monthly Unit Health Committee case reviews.

Verbatim wording from the response

“3. Furthermore, following a complete review of the underpinning evidence, TRiM policy and training is being updated across Defence. One of the key changes is that a 3-month TRiM risk assessment will now be mandatory for all personnel involved in a traumatic incident rather than being required only if an individual presents with problems. Those subject to these TRiM Risk Assessments will also be discussed by the chain of command at monthly Unit Health Committee case reviews.¹”

Source location

Response from Ministry of Defence
Page 2 · response
Published 3 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Manage and support wounded, injured and sick personnel transitioning from service through coordinated recovery, resettlement and wellbeing activities.

Verbatim wording from the response

“9. Since 2004, the Army has specifically had a comprehensive policy for the management of those personnel who are wounded, injured and sick (WIS).⁴ This policy includes the coordinated management and support to those transitioning out of service on medical discharge and has been regularly reviewed. All WIS personnel continue with self-development activities, training opportunities, vocational events, and briefings, and have 14-day recovery visits, which includes an assessment set against specific factors, referred to as the ‘HARDFacts’ criteria, covering: health, accommodation, relocation, drugs/alcohol/stress, finance, attitude, children & family, training, resettlement, employment and support agencies.”

Source location

Response from Ministry of Defence
Page 4 · response
Published 3 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct further research into stigma, help-seeking and the suitability of current mental-health support provision.

Verbatim wording from the response

“6. The Armed Forces carries out considerable research into the health and wellbeing of Armed Forces Personnel which provides the evidence base to inform policy and process. For example, the Academic Department of Military Mental Health is preparing to undertake further research in 2023 focussing on stigma, help-seeking and the suitability of the current provision of support.”

Source location

Response from Ministry of Defence
Page 2 · response
Published 3 October 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Post-discharge inpatient mental-health care is not provided under the Defence contract; transfer to local NHS crisis services is managed when required.

Verbatim wording from the response

“14. Even if an individual is not receiving Defence mental health care, a Structured Mental Health Assessment is still conducted at the mandatory discharge medical.⁹ If the outcome of the SMHA indicates a need for referral to or intervention by a DCMH, this referral will be undertaken promptly, and will note that the individual is leaving the service and provide civilian contact details as required. There is currently no provision for inpatient mental health care beyond a person’s discharge date under the Independent Service Provider (ISP) contract, but their transfer to a local NHS Crisis Team would be managed should they require inpatient care beyond their discharge date.”

Source location

Response from Ministry of Defence
Page 5 · response
Published 3 October 2022

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

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Data last updated 7 September 2026