PFD report

Kenneth James CLAYTON · Prevention of Future Deaths report

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Issued 19 Feb 2025•Manchester South

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
8

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
6

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised8

  1. Insufficient availability of ward beds for Emergency Department patient flow
    Part of recurring concern: Failure to provide timely hospital admissionPart of recurring concern: Insufficient emergency-department capacity for timely patient care
  2. Prolonged waits in Emergency Departments for ward beds
    Part of recurring concern: Excessive emergency-department waiting timesPart of recurring concern: Failure to maintain safe hospital patient flowPart of recurring concern: Failure to provide timely hospital admission
  3. Emergency Department design unsuitable for prolonged observation of high-risk patients
    Part of recurring concern: Unsafe emergency-department crowding leaving patients without appropriate clinical space
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. Action

    Publish the 2025 NHS mandate and planning guidance containing urgent-care delivery priorities and implementation targets.

    Stated by Department of Health and Social CareStated completedThe respondent said that this action was complete when they made their response on 21 February 2025.
  2. Action

    Continue improving urgent and emergency care services to improve access and restore constitutional waiting-time performance.

    Stated by Department of Health and Social CareStated in progressThe respondent said that this action was in progress when they made their response on 21 February 2025.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient availability of ward beds for Emergency Department patient flow

Wider context from the report

“3. The inquest was told that the primary reason for the challenges in moving patients through the Emergency Department was availability of beds. The evidence given was that the main challenge in freeing up beds was delayed discharge of patients who were medically ready for discharge but who needed a care package or a care home place to facilitate a safe discharge. ”

Is this part of a recurring concern?

Yes — Failure to provide timely hospital admission; Insufficient emergency-department capacity for timely patient care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Prolonged waits in Emergency Departments for ward beds

Wider context from the report

“1. The inquest heard evidence that a key factor in the fall was the prolonged time Mr Clayton was in the Emergency Department waiting for a bed to become available on a ward. The evidence was that he had been in the emergency department for about 8 hours when he fell. The inquest was told that the design of an Emergency Department is not suited to a need for prolonged observation of high risk patients. In addition generally patients are cared for on hospital trolleys which cannot be lowered in the way a hospital bed can be which further increases the risk of falls. ”

Is this part of a recurring concern?

Yes — Excessive emergency-department waiting times; Failure to maintain safe hospital patient flow; Failure to provide timely hospital admission.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Emergency Department design unsuitable for prolonged observation of high-risk patients

Wider context from the report

“1. The inquest heard evidence that a key factor in the fall was the prolonged time Mr Clayton was in the Emergency Department waiting for a bed to become available on a ward. The evidence was that he had been in the emergency department for about 8 hours when he fell. The inquest was told that the design of an Emergency Department is not suited to a need for prolonged observation of high risk patients. In addition generally patients are cared for on hospital trolleys which cannot be lowered in the way a hospital bed can be which further increases the risk of falls. ”

Is this part of a recurring concern?

Yes — Unsafe emergency-department crowding leaving patients without appropriate clinical space.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in discharging medically ready patients awaiting care packages or care home places

Wider context from the report

“3. The inquest was told that the primary reason for the challenges in moving patients through the Emergency Department was availability of beds. The evidence given was that the main challenge in freeing up beds was delayed discharge of patients who were medically ready for discharge but who needed a care package or a care home place to facilitate a safe discharge. ”

Is this part of a recurring concern?

Yes — Failure to provide timely suitable onward care placements for patients ready for hospital discharge; Unreliable timely provision of appropriate care packages.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Unavailability of height-adjustable hospital beds for patients cared for on Emergency Department trolleys

Wider context from the report

“1. The inquest heard evidence that a key factor in the fall was the prolonged time Mr Clayton was in the Emergency Department waiting for a bed to become available on a ward. The evidence was that he had been in the emergency department for about 8 hours when he fell. The inquest was told that the design of an Emergency Department is not suited to a need for prolonged observation of high risk patients. In addition generally patients are cared for on hospital trolleys which cannot be lowered in the way a hospital bed can be which further increases the risk of falls. ”

Is this part of a recurring concern?

Yes — Inadequate control of falls risks.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Recurring prolonged waits in Emergency Departments for ward beds

Wider context from the report

“2. Prolonged waits in Emergency Department were on the evidence given to the inquest not unusual. As an example the court was told that on the morning the inquest was heard there were patients who had been waiting 40 hours for a bed on a ward. ”

Is this part of a recurring concern?

Yes — Excessive emergency-department waiting times; Failure to maintain safe hospital patient flow; Failure to provide timely hospital admission.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inconsistent falls risk management in Emergency Departments

Wider context from the report

“4. The inquest was told that for patient safety it was important, that whilst there were delays in ED throughput of patients, that a robust falls risk management system was in place. Tameside Hospital had put additional measures in place to manage falls risk in ED in a more consistent way but it was unclear what steps were in place nationally to manage falls risk in a consistent way in Emergency Departments. ”

Is this part of a recurring concern?

Yes — Inadequate control of falls risks.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of nationally consistent falls risk management arrangements in Emergency Departments

Wider context from the report

“4. The inquest was told that for patient safety it was important, that whilst there were delays in ED throughput of patients, that a robust falls risk management system was in place. Tameside Hospital had put additional measures in place to manage falls risk in ED in a more consistent way but it was unclear what steps were in place nationally to manage falls risk in a consistent way in Emergency Departments. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish the 2025 NHS mandate and planning guidance containing urgent-care delivery priorities and implementation targets.

Verbatim wording from the response

“On 30 January 2025, the Government published ‘Road to recovery: the government's 2025 mandate to NHS England’, that clearly set out delivery instructions for the NHS through the prioritisation of five key objectives aimed at driving reform within the NHS. Improving A&E and ambulance wait time was a prioritised objective in the mandate to specifically address the current challenges facing urgent and emergency care. On the same day NHS England published the 2025-26 planning guidance that contained the operational delivery detail for local NHS systems. The planning guidance included an implementation target for improving A&E waiting times compared to 2024/25, with a minimum of 78% of patients seen within 4 hours in March 2026.”

Source location

Response from DHSC
Page 2 · response
Published 21 February 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue improving urgent and emergency care services to improve access and restore constitutional waiting-time performance.

Verbatim wording from the response

“The Government is clear that patients should receive the highest standard of service and care from the NHS. We acknowledge that urgent and emergency care performance has failed to deliver that standard in recent years. We have been honest about the challenges facing the NHS and we are serious about tackling the issues; however, we must be clear that there are no quick fixes. I would like to assure you we are committed to continuing to improve services to ensure patients can access the right care first time, only visiting A&E when necessary, and returning waiting times to the NHS constitutional standard where at least 95% of patients in A&E will be admitted, transferred or discharged within 4 hours.”

Source location

Response from DHSC
Page 1 · response
Published 21 February 2025

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. 1

    Set out further actions to improve urgent and emergency care performance during 2025–26.

    Stated by Department of Health and Social CareStated plannedThe respondent said that this action was planned when they made their response on 21 February 2025.
  2. 2

    Publish the Plan for Change setting the direction and milestones for NHS reform.

    Stated by Department of Health and Social CareStated completedThe respondent said that this action was complete when they made their response on 21 February 2025.
  3. 3

    Provide additional NHS day-to-day and capital funding to support service improvement.

    Stated by Department of Health and Social CareStated completedThe respondent said that this action was complete when they made their response on 21 February 2025.
  4. 4

    Publish a 10-Year Health Plan setting out reforms to support a sustainable NHS.

    Stated by Department of Health and Social CareStated plannedThe respondent said that this action was planned when they made their response on 21 February 2025.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Set out further actions to improve urgent and emergency care performance during 2025–26.

Verbatim wording from the response

“In addition, we will shortly set out further actions to be taken during 2025-26 to support improvements to urgent and emergency care performance this year.”

Source location

Response from DHSC
Page 2 · response
Published 21 February 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish the Plan for Change setting the direction and milestones for NHS reform.

Verbatim wording from the response

“We recognise that investment alone won’t be enough and are determined that it must go hand in hand with fundamental reform. On 5 December 2024, the Government published the Plan for Change (available here: https://www.gov.uk/government/publications/plan-for-change), that set the mandate for the direction of change with clear milestones in five national missions, including building an NHS that is fit for the future.”

Source location

Response from DHSC
Page 2 · response
Published 21 February 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide additional NHS day-to-day and capital funding to support service improvement.

Verbatim wording from the response

“As a first step, in the Autumn Budget, the Government announced an extra £22.6 billion in day-to-day spending in 2025/26 for the NHS compared to 2023/24. An additional £3.1bn further capital investment over 2 years will provide the highest real-terms capital budget since before 2010.”

Source location

Response from DHSC
Page 2 · response
Published 21 February 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish a 10-Year Health Plan setting out reforms to support a sustainable NHS.

Verbatim wording from the response

“Later in the Spring, to accompany the additional investment in the NHS, the Government will publish a 10-Year Health Plan which will set out the radical reforms for the NHS. The health plan will focus on ensuring three big reform shifts in the way our health services deliver care. First, from ‘hospital to community’ to bring care closer to where people live. Second, from ‘analogue to digital’ with new technologies and digital approaches to modernise the NHS, and third from ‘sickness to prevention’ so people spend less time with ill-health by preventing illnesses before they happen. The reforms will support putting the NHS on a sustainable footing so it can tackle the problems of today and the future.”

Source location

Response from DHSC
Page 2 · response
Published 21 February 2025

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026