PFD report

Amy Friar · Prevention of Future Deaths report

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Issued 3 Feb 2014•Surrey

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
1

Raised in this report

Recipients
1

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Responses found
0

Of 1 recipient

Stated actions
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Concerns and recipient responses

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Report evidence summary

Concerns raised1

  1. Lack of a universal emergency code across the prison estate
    Part of recurring concern: Ineffective communication during medical emergencies
Responses linked to these concerns

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Source evidence

How this individual concern was interpreted

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PFD Monitor interpretation

Lack of a universal emergency code across the prison estate

Wider context from the report

“The prison officer who sounded the alarm had recently arrived at HMP Downview from a different prison. That prison used different emergency codes to those which were used at HM Downview. As a consequence, initially the wrong code was called and there was confusion over the nature of the incident. In this particular incident that confusion did not impact upon or contribute to Ms Friar’s death. However, the lack of a universal emergency code across the prison estate has the potential to cause confusion and which, in different circumstances, may cause a delay in assistance being received and thereby lead to circumstances that create a risk of other deaths occurring in the future. Evidence was heard that in January 2013 a new PSI (PSI 03/2013) established two different sets of emergency codes, one colour and one numeric. Code Blue being for the more serious breathing/collapse incidents and Code Red being for less serious blood/burns injuries. The equivalent numeric codes were One for breathing/collapse and Two for blood/burns. In my opinion retaining two different codes does not remove the potential for confusion where prison staff move between prisons, as referred to above. Further, I heard evidence that at HMP Downview the numeric codes are used and that a card has been developed which is of a size to fit at the rear of the prison officers identity card, meaning that it is with the prison officer at all times whilst they are at work. That card sets out in clear terms what the emergency codes are and the situations to which they apply. In addition posters have been put up in a large number of areas around the prison detailing the same information. Consideration might be given to extending this example of best practice across the whole prison estate. ”

Is this part of a recurring concern?

Yes — Ineffective communication during medical emergencies.

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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026

No official response is included in the current published snapshot.