PFD report

Natalia Violet Cestaro (known as “Tali”) · Prevention of Future Deaths report

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Issued 14 May 2026•Coventry and Warwickshire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
3

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
11

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised3

  1. Failure to proactively assess a wider range of swallowable items for patients at persistent risk of impulsive ingestion
    Part of recurring concern: Inadequate management of foreign-body ingestion risksPart of recurring concern: Inadequate mental health risk assessment
  2. Failure to reliably maintain liaison, shared responsibility and specialist mental health input during acute hospital transfers
    Part of recurring concern: Unreliable specialist mental health support in hospital carePart of recurring concern: Unsafe coordination of shared care
  3. Lack of routine auditing and assurance of expected communication processes
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.9

  1. Action

    Monitor compliance with communication and transfer processes through local governance, escalating themes and trends for organisational learning and continuous improvement.

    Stated by Coventry and Warwickshire Partnership NHS TrustStated completedThe respondent said that this action was complete when they made their response on 17 July 2026.
  2. Action

    Embed adherence to the transfer SOP within ward safety huddles, team handovers, and ward governance processes.

    Stated by Coventry and Warwickshire Partnership NHS TrustStated completedThe respondent said that this action was complete when they made their response on 17 July 2026.
  3. Action

    Implement a standard operating procedure defining communication, care, transfer, and return-to-ward responsibilities for patients transferred between mental health and acute services.

    Stated by Coventry and Warwickshire Partnership NHS TrustStated completedThe respondent said that this action was complete when they made their response on 17 July 2026.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to proactively assess a wider range of swallowable items for patients at persistent risk of impulsive ingestion

Wider context from the report

“a) Proactive scope of risk assessment for impulsive ingestion (CWPT) The evidence raised a concern that risk assessments may focus primarily on specific previously ingested items, rather than undertaking a sufficiently proactive assessment of a wider range of swallowable items within the inpatient environment. Where a patient is known to pose a persistent risk of impulsive ingestion, a predominantly reactive approach risks foreseeable hazards not being identified and mitigated in advance. ”

Is this part of a recurring concern?

Yes — Inadequate management of foreign-body ingestion risks; Inadequate mental health risk assessment.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to reliably maintain liaison, shared responsibility and specialist mental health input during acute hospital transfers

Wider context from the report

“b) Interface working and demonstrable liaison between mental health and acute services (CWPT and UHCW) The evidence before the inquest disclosed limited detail demonstrating how liaison, shared responsibility, and specialist input are consistently achieved in practice when a mental health inpatient is transferred to an acute hospital for physical healthcare. While both organisations described mechanisms for access to advice and communication, there was relatively limited evidence of how these arrangements operate reliably, how compliance is assured, and how lapses are detected and addressed. This creates a risk that relevant mental health risks are not consistently carried through the acute admission. ”

Is this part of a recurring concern?

Yes — Unreliable specialist mental health support in hospital care; Unsafe coordination of shared care.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of routine auditing and assurance of expected communication processes

Wider context from the report

“c) Assurance and auditing of expected communication processes (CWPT) The evidence raised concern that processes described as standard practice, including regular contact following transfer, may not be subject to routine auditing or assurance. Reliance on the existence of a process alone, without effective oversight of whether it is consistently carried out in practice, risks failures persisting undetected. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Monitor compliance with communication and transfer processes through local governance, escalating themes and trends for organisational learning and continuous improvement.

Verbatim wording from the response

“In addition, compliance with the agreed communication and transfer processes will be monitored through local governance arrangements, providing assurance that expectations are understood, consistently applied and embedded within routine practice. Any themes or trends identified through this monitoring will be escalated through the Trust’s governance structures to support continuous improvement and organisational learning.”

Source location

Response from Coventry and Warwickshire Partnership NHS Trust
Page 3 · response
Published 17 July 2026

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Embed adherence to the transfer SOP within ward safety huddles, team handovers, and ward governance processes.

Verbatim wording from the response

“Adherence to the SOP will be embedded within ward safety huddles, team handovers and ward governance processes.”

Source location

Response from Coventry and Warwickshire Partnership NHS Trust
Page 3 · response
Published 17 July 2026

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement a standard operating procedure defining communication, care, transfer, and return-to-ward responsibilities for patients transferred between mental health and acute services.

Verbatim wording from the response

“As part of the Safety Improvement Plan accompanying the Patient Safety Incident Investigation (PSII) report, an action was agreed to develop a Standard Operating Procedure (SOP) to provide guidance on communication, care and treatment arrangements for patients open to our services who are conveyed to University Hospital Coventry and Warwickshire (UHCW).”

Source location

Response from Coventry and Warwickshire Partnership NHS Trust
Page 2 · response
Published 17 July 2026

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Monitor risk-assessment quality through ward management audits and additional Matron-led assurance audits using the AMaT system.

Verbatim wording from the response

“The quality of risk assessments is routinely monitored through our Audit Management and Tracking (AMaT) system. Audits are undertaken by ward management teams, with additional assurance provided through separate Matron-led audits.”

Source location

Response from Coventry and Warwickshire Partnership NHS Trust
Page 2 · response
Published 17 July 2026

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct daily electronic environmental audits, address identified hazards, and escalate matters requiring Estates intervention.

Verbatim wording from the response

“We will continue to undertake daily environmental audits across our mental health wards to identify, address and remove potential and foreseeable hazards. These audits are completed electronically, updated in real time and enable immediate escalation of environmental concerns requiring Estates intervention.”

Source location

Response from Coventry and Warwickshire Partnership NHS Trust
Page 2 · response
Published 17 July 2026

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement a multidisciplinary, formulation-based safety and risk assessment framework that explicitly considers impulsivity and related risk factors.

Verbatim wording from the response

“Our safety (risk) assessment, formulation and planning framework has undergone multidisciplinary review to ensure alignment with National Institute for Health and Care Excellence (NICE) Guideline NG225. The framework incorporates a formulation-based approach that considers factors which may predispose individuals to unsafe behaviours, perpetuate risk, or act as protective influences. Impulsivity is specifically considered within this formulation process.”

Source location

Response from Coventry and Warwickshire Partnership NHS Trust
Page 2 · response
Published 17 July 2026

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Monitor compliance with the mental health–acute hospital memorandum of understanding monthly and reconsider review frequency after six months using performance and escalation data.

Verbatim wording from the response

“CWPT and UHCW are signatories to a Memorandum of Understanding (MoU) setting out arrangements for patients receiving inpatient mental health care who require physical healthcare treatment within a local acute hospital setting.”

Source location

Response from Coventry and Warwickshire Partnership NHS Trust
Page 3 · response
Published 17 July 2026

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide training supporting formulation-based risk management, professional curiosity, multidisciplinary collaboration, and information triangulation.

Verbatim wording from the response

“Our training programme supports this formulation-based approach to safety and risk management, with a strong emphasis on professional curiosity, multidisciplinary collaboration and triangulation of information obtained from those important to the individual and those involved in their care. The training encourages staff to consider a broader range of factors that may influence safety and wellbeing and supports a move away from historical documentation and approaches, such as the Skills-based Training on Risk Management (STORM) and Working with Risk (WWR) tools.”

Source location

Response from Coventry and Warwickshire Partnership NHS Trust
Page 2 · response
Published 17 July 2026

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish and routinely monitor a memorandum of understanding and transfer process clarifying roles and sharing mental health care information for patients admitted to UHCW.

Verbatim wording from the response

“In response I can confirm that we have agreed the content of a Memorandum of Understanding (MOU) with CWPT (copy attached). The MOU seeks to bring clarity to roles and responsibilities for those circumstances in which an inpatient mental health patient may be admitted to UHCW for the treatment of a physical health condition.”

Source location

Response from University Hospitals Coventry and Warwickshire NHS Trust
Page 1 · response
Published 17 July 2026

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Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Conduct daily Matron-led assurance meetings and use their outcomes to inform twice-daily OPEL calls and timely escalation.

    Stated by Coventry and Warwickshire Partnership NHS TrustStated completedThe respondent said that this action was complete when they made their response on 17 July 2026.
  2. 2

    Continue reviewing the effectiveness of implemented safety actions and embedding learning across services in collaboration with partner organisations.

    Stated by Coventry and Warwickshire Partnership NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 17 July 2026.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct daily Matron-led assurance meetings and use their outcomes to inform twice-daily OPEL calls and timely escalation.

Verbatim wording from the response

“Oversight is maintained through daily assurance meetings involving Matrons. Outcomes from these meetings inform the Trust’s twice-daily Operational Pressures Escalation Level (OPEL) calls, ensuring organisational awareness and timely escalation where required.”

Source location

Response from Coventry and Warwickshire Partnership NHS Trust
Page 3 · response
Published 17 July 2026

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue reviewing the effectiveness of implemented safety actions and embedding learning across services in collaboration with partner organisations.

Verbatim wording from the response

“While we recognise that no single intervention can eliminate risk entirely, we remain committed to embedding the learning arising from Natalia's death across our”

Source location

Response from Coventry and Warwickshire Partnership NHS Trust
Page 3 · response
Published 17 July 2026

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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
2/2

Data last updated 7 September 2026