PFD report

Robert Hardy · Prevention of Future Deaths report

Pin Get email alerts Request correction

Issued 11 Feb 2021•Manchester South

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
2

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
8

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Concerns raised2

  1. Failure to provide and signpost appropriate victim support to vulnerable victims
    Part of recurring concern: Failure to provide appropriate support to vulnerable victims of crime
  2. Failure to record an assault with a weapon as a crime in the crime recording system
    Part of recurring concern: Unreliable recording of reported crimes
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. Action

    Deliver a Force-wide training programme to improve compliance with National Crime Recording Standards.

    Stated by Greater Manchester PoliceStated completedThe respondent said that this action was complete when they made their response on 15 February 2021.
  2. Action

    Implement the Making a Difference System to enable staff to offer Victim Services by text message and email for victim self-referral.

    Stated by Greater Manchester PoliceStated in progressThe respondent said that this action was in progress when they made their response on 15 February 2021.
  3. Action

    Establish the central Crime Recording and Resolution Unit to record relevant crimes centrally and complete phased implementation across the Force.

    Stated by Greater Manchester PoliceStated in progressThe respondent said that this action was in progress when they made their response on 15 February 2021.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide and signpost appropriate victim support to vulnerable victims

Wider context from the report

“The evidence before the inquest was that GMP had not recorded the assault with a weapon as a crime within the crime recording system. It was accepted that this should have happened. The concern arises in relation to the impact this then had on the provision of and signposting of him to appropriate victim support given his recognised and known vulnerabilities. ”

Is this part of a recurring concern?

Yes — Failure to provide appropriate support to vulnerable victims of crime.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to record an assault with a weapon as a crime in the crime recording system

Wider context from the report

“The evidence before the inquest was that GMP had not recorded the assault with a weapon as a crime within the crime recording system. It was accepted that this should have happened. The concern arises in relation to the impact this then had on the provision of and signposting of him to appropriate victim support given his recognised and known vulnerabilities. ”

Is this part of a recurring concern?

Yes — Unreliable recording of reported crimes.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver a Force-wide training programme to improve compliance with National Crime Recording Standards.

Verbatim wording from the response

“Whilst the CRRU is being established, GMP has taken steps to improve performance in the short term. This has included a significant training programme for all officers and a new role for Incident Progression Teams (IPTs) across the Force which are reviewing and ensuring that Grade 1-3 incidents are NCRS compliant. This work is being quality assured by dip sample via the Crime Standards Board which reports to the Deputy Chief Constable.”

Source location

2021-0039-Response-from-Greater-Manchester-Police-Redacted
Page 1 · response
Published 15 February 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement the Making a Difference System to enable staff to offer Victim Services by text message and email for victim self-referral.

Verbatim wording from the response

“GMP is in the process of implementing the "Making a Difference System," which is a computer system which will give staff the opportunity to make a pre-approved offer of Victim Services via text message and email to victims. This would be a sign-post only and would require the victim to 'self-refer,' into the available services. This system should be implemented by May 2021.”

Source location

2021-0039-Response-from-Greater-Manchester-Police-Redacted
Page 2 · response
Published 15 February 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish the central Crime Recording and Resolution Unit to record relevant crimes centrally and complete phased implementation across the Force.

Verbatim wording from the response

“The HMICFRS Victim Services Assessment of November 2020 identified organisational under-recording of crime and its findings are driving major improvements into our processes specifically around the crime recording and ensuring that the minimum standards set within the National Crime Recording Standards (NCRS) are met. Pivotal to this improvement is the establishment of a central Crime Recording and Resolution Unit (CRRU), which will help ensure crimes are submitted for all relevant incidents.”

Source location

2021-0039-Response-from-Greater-Manchester-Police-Redacted
Page 1 · response
Published 15 February 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce Incident Progression Team review of Grade 1–3 incidents for National Crime Recording Standards compliance, with Crime Standards Board dip-sample quality assurance.

Verbatim wording from the response

“Whilst the CRRU is being established, GMP has taken steps to improve performance in the short term. This has included a significant training programme for all officers and a new role for Incident Progression Teams (IPTs) across the Force which are reviewing and ensuring that Grade 1-3 incidents are NCRS compliant. This work is being quality assured by dip sample via the Crime Standards Board which reports to the Deputy Chief Constable.”

Source location

2021-0039-Response-from-Greater-Manchester-Police-Redacted
Page 1 · response
Published 15 February 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review with Victim Support the point at which victim-support offers and referrals are made, aiming to move them to the earliest possible opportunity.

Verbatim wording from the response

“In relation to victim support, GMP works in partnership with the Victim Support service, commissioned by the GMCA to provide victim support services. This service is designed on a "consent-based," model, which is currently offered and referred, at the point of officer attendance.”

Source location

2021-0039-Response-from-Greater-Manchester-Police-Redacted
Page 2 · response
Published 15 February 2021

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. 1

    Design a quality assurance system to test compliance with THRIVE assessments.

    Stated by Greater Manchester PoliceStated in progressThe respondent said that this action was in progress when they made their response on 15 February 2021.
  2. 2

    Provide THRIVE training for staff to support consistent identification and response to caller vulnerability.

    Stated by Greater Manchester PoliceStated in progressThe respondent said that this action was in progress when they made their response on 15 February 2021.
  3. 3

    Implement the THRIVE model for consistent assessment of threat, harm, risk and vulnerability on every call.

    Stated by Greater Manchester PoliceStated plannedThe respondent said that this action was planned when they made their response on 15 February 2021.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Design a quality assurance system to test compliance with THRIVE assessments.

Verbatim wording from the response

“GMP recognises the improvement required in the identification of and response to vulnerabilities. The national THRIVE model, which delivers a consistent assessment of the threat, potential harm, risk and vulnerability of a caller’s circumstances will, from May 2021, be used on every call GMP receives. Training is underway for staff and a quality assurance system is being designed to test compliance. This will enable us to safeguard vulnerable members of the public earlier.”

Source location

2021-0039-Response-from-Greater-Manchester-Police-Redacted
Page 2 · response
Published 15 February 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide THRIVE training for staff to support consistent identification and response to caller vulnerability.

Verbatim wording from the response

“GMP recognises the improvement required in the identification of and response to vulnerabilities. The national THRIVE model, which delivers a consistent assessment of the threat, potential harm, risk and vulnerability of a caller’s circumstances will, from May 2021, be used on every call GMP receives. Training is underway for staff and a quality assurance system is being designed to test compliance. This will enable us to safeguard vulnerable members of the public earlier.”

Source location

2021-0039-Response-from-Greater-Manchester-Police-Redacted
Page 2 · response
Published 15 February 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement the THRIVE model for consistent assessment of threat, harm, risk and vulnerability on every call.

Verbatim wording from the response

“GMP recognises the improvement required in the identification of and response to vulnerabilities. The national THRIVE model, which delivers a consistent assessment of the threat, potential harm, risk and vulnerability of a caller’s circumstances will, from May 2021, be used on every call GMP receives. Training is underway for staff and a quality assurance system is being designed to test compliance. This will enable us to safeguard vulnerable members of the public earlier.”

Source location

2021-0039-Response-from-Greater-Manchester-Police-Redacted
Page 2 · response
Published 15 February 2021

Open published response
Back to top

Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026