PFD report

Marjorie Walker · Prevention of Future Deaths report

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Issued 15 Jun 2022•Manchester South

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
3

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
8

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised3

  1. Delays in accessing specialist pain clinics
    Part of recurring concern: Unreliable access to specialist pain care for people with chronic pain
  2. Failure to complete and document DNA CPR decisions in accordance with protocols
  3. Lack of understanding and recognition of kidney-function monitoring alongside prescribing of pain medication
    Part of recurring concern: Failure to ensure reliable renal monitoring for patients with renal disease
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. Action

    Continue working with NHS England to deliver the plan for tackling the COVID-19 elective care backlog and provide support and challenge.

    Stated by Department of Health and Social CareStated in progressThe respondent said that this action was in progress when they made their response on 20 September 2022.
  2. Action

    Deliver increased NHS staffing capacity and skills to support elective recovery and service transformation.

    Stated by Department of Health and Social CareStated in progressThe respondent said that this action was in progress when they made their response on 20 September 2022.
  3. Action

    Make £2 billion of Elective Recovery Fund and £700 million of Targeted Investment Fund support available to healthcare systems.

    Stated by Department of Health and Social CareStated completedThe respondent said that this action was complete when they made their response on 20 September 2022.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    ICBs commission local pain services; NHS England commissions only highly specialist pain services subject to eligibility criteria.

    Stated by Department of Health and Social CareRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in accessing specialist pain clinics

Wider context from the report

“2. Mrs Walker had lived with significant chronic pain for many years. Evidence was heard that she would have benefited from an appointment with a pain clinic for specialist input and the risks around pain medication could have been reduced with specialist input. The inquest heard that there were significant delays in accessing specialist pain clinics due to demand and capacity issues across the NHS; ”

Is this part of a recurring concern?

Yes — Unreliable access to specialist pain care for people with chronic pain.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to complete and document DNA CPR decisions in accordance with protocols

Wider context from the report

“1. The inquest heard evidence that despite the consequences for a patient of a DNA CPR it had not been completed in accordance with protocols. The inquest heard evidence that the importance of well documented and correctly completed paperwork in relation to DNA CPR was important in all cases but particularly in relation to vulnerable members of the community such as Mrs Walker; ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of understanding and recognition of kidney-function monitoring alongside prescribing of pain medication

Wider context from the report

“3. Mrs Walker was prescribed Gabapentin as part of helping her to manage her chronic pain. The evidence was that the use of pain medication such as Gabapentin carried risk particularly in relation to a patient with underlying kidney issues. The inquest was told that a lack of understanding and recognition of monitoring kidney function including clearance results by health professionals including pharmacists and doctors alongside prescribing created a risk of overdose particularly of vulnerable patients. The inquest was told that the risk would be reduced by greater ease of access to results, more robust checking and education. ”

Is this part of a recurring concern?

Yes — Failure to ensure reliable renal monitoring for patients with renal disease.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue working with NHS England to deliver the plan for tackling the COVID-19 elective care backlog and provide support and challenge.

Verbatim wording from the response

“A significant part of this funding will be invested in staff, both in terms of capacity and skills. However, the Department has also committed to a £5.9 billion investment in capital for new beds, equipment and technology. The Department will also continue to work closely with NHS England to deliver the ‘Delivery Plan for Tackling the COVID-19 Backlog of Elective Care’, providing the necessary support and challenge to make sure it benefits patients and delivers value for money.”

Source location

Response from Department of Health and Social Care
Page 1 · response
Published 20 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver increased NHS staffing capacity and skills to support elective recovery and service transformation.

Verbatim wording from the response

“Regarding your concern about significant delays to access specialist pain clinics, the pandemic has put enormous pressures on the NHS with elective waiting lists growing to over 7 million patients, but we remain committed to ensuring people get the right care at the right time. That is why we are delivering record staffing numbers, and putting in record levels of funding, to help the NHS recover and transform services. Having virtually met our target to eliminate long waits of two years or more for elective procedures in July 2022, our next ambition is to eliminate waits of eighteen months or more by April 2023.”

Source location

Response from Department of Health and Social Care
Page 1 · response
Published 20 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Make £2 billion of Elective Recovery Fund and £700 million of Targeted Investment Fund support available to healthcare systems.

Verbatim wording from the response

“To support this elective recovery, the government plans to spend more than £8 billion from 2022-23 to 2024-25, in addition to the £2 billion Elective Recovery Fund and £700 million Targeted Investment Fund already made available to systems last financial year, to help drive up and protect elective activity. Taken together, this funding could deliver the equivalent of around nine million more checks and procedures and will mean the NHS in England can aim to deliver around 30% more elective activity by 2024-25 than before the pandemic.”

Source location

Response from Department of Health and Social Care
Page 1 · response
Published 20 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide more than £8 billion in elective recovery funding from 2022–23 to 2024–25 to increase and protect elective activity.

Verbatim wording from the response

“To support this elective recovery, the government plans to spend more than £8 billion from 2022-23 to 2024-25, in addition to the £2 billion Elective Recovery Fund and £700 million Targeted Investment Fund already made available to systems last financial year, to help drive up and protect elective activity. Taken together, this funding could deliver the equivalent of around nine million more checks and procedures and will mean the NHS in England can aim to deliver around 30% more elective activity by 2024-25 than before the pandemic.”

Source location

Response from Department of Health and Social Care
Page 1 · response
Published 20 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Invest £5.9 billion in capital for new beds, equipment and technology.

Verbatim wording from the response

“A significant part of this funding will be invested in staff, both in terms of capacity and skills. However, the Department has also committed to a £5.9 billion investment in capital for new beds, equipment and technology. The Department will also continue to work closely with NHS England to deliver the ‘Delivery Plan for Tackling the COVID-19 Backlog of Elective Care’, providing the necessary support and challenge to make sure it benefits patients and delivers value for money.”

Source location

Response from Department of Health and Social Care
Page 1 · response
Published 20 September 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

ICBs commission local pain services; NHS England commissions only highly specialist pain services subject to eligibility criteria.

Verbatim wording from the response

“Turning specifically to pain clinics, it is within the remit of Integrated Care Boards (ICBs) to commission services within their geographical area and NHS England expects ICBs to commission appropriate services to meet the needs of the population they serve, including services that can”

Source location

Response from Department of Health and Social Care
Page 1 · response
Published 20 September 2022

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. 1

    Cascade shared learning from this and similar cases to professionals through relevant Greater Manchester and borough governance and learning forums.

    Stated by NHS Greater Manchester Integrated Care BoardStated plannedThe respondent said that this action was planned when they made their response on 20 September 2022.
  2. 2

    Present and share learning from the case with the Greater Manchester System Quality Group.

    Stated by NHS Greater Manchester Integrated Care BoardStated plannedThe respondent said that this action was planned when they made their response on 20 September 2022.
  3. 3

    Monitor key learning points and recommendations to ensure they become embedded in practice.

    Stated by NHS Greater Manchester Integrated Care BoardStated plannedThe respondent said that this action was planned when they made their response on 20 September 2022.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Cascade shared learning from this and similar cases to professionals through relevant Greater Manchester and borough governance and learning forums.

Verbatim wording from the response

“2. Shared learning from this and similar cases at Greater Manchester and borough level will be cascaded to professionals through relevant governance and learning forums.”

Source location

Response from Greater Manchester Integrated Care
Page 2 · response
Published 20 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Present and share learning from the case with the Greater Manchester System Quality Group.

Verbatim wording from the response

“1. Learning to be presented/shared with the Greater Manchester System Quality Group. This meeting is attended by commissioners, including commissioners of specialist services, regulators, Healthwatch and NICE.”

Source location

Response from Greater Manchester Integrated Care
Page 2 · response
Published 20 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Monitor key learning points and recommendations to ensure they become embedded in practice.

Verbatim wording from the response

“In conclusion, key learning points and recommendations will be monitored to ensure they are embedded within practice. NHS GM is committed to improving outcomes for the population of Greater Manchester.”

Source location

Response from Greater Manchester Integrated Care
Page 2 · response
Published 20 September 2022

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026