PFD report

Leroy Dacosta Junior Medford · Prevention of Future Deaths report

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Issued 9 Jul 2019•Berkshire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
7

Raised in this report

Recipients
3

Named on the report

Responses found
2

Of 3 recipients

Stated actions
14

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised7

  1. Insufficient protected training time for police officers
    Part of recurring concern: Failure to ensure police officers receive and retain required training and operational guidance
  2. Failure of officers to know the drugs SOP requirement for an officer to be within the cell with the detained person
  3. Failure to safely prioritise the volume and frequency of police training updates
    Part of recurring concern: Failure to ensure police officers receive and retain required training and operational guidance
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.8

  1. Action

    Share the prevention of future deaths report and response with chief constables across all forces.

    Stated by National Police Chiefs’ CouncilStated completedThe respondent said that this action was complete when they made their response on 13 September 2019.
  2. Action

    Participate in the College of Policing’s development of a national strategy for police learning.

    Stated by National Police Chiefs’ CouncilStated in progressThe respondent said that this action was in progress when they made their response on 13 September 2019.
  3. Action

    Introduce Local Police Area points of contact to communicate new guidance and encourage staff review.

    Stated by Thames Valley PoliceStated completedThe respondent said that this action was complete when they made their response on 13 September 2019.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    Chief constables are responsible for deciding and delivering training volume, methods, prioritisation and participation within their own police forces.

    Stated by National Police Chiefs’ CouncilRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient protected training time for police officers

Wider context from the report

“Concern Regarding Future Training My concern is a broader one – around how training is disseminated and monitored within the police service. I am satisfied that this is an issue that does not only relate to Thames Valley Police. We heard that the police, like many services and professions, are given regular updates and training, in various formats. It is reasonable to suggest that different people learn in different ways. What this case has illustrated however, is that the current system is not effective or safe. That may be partly because of the pressures on the service. It may be that officers are not given sufficient protected training time to do this. Training is given in many, varied ways. Much of this is on-line. I consider that there should be a national review and debate about the way in which training is delivered to police officers across the country. There should be consideration given to how police forces reassure themselves that training has not just been offered, but has been taken up, and that officers are encouraged to consult SOPs and other guidance that they do not use regularly. This would of course require easy access, digitally, to these procedures and efficient updating and storage of these policies for officers to review. It is a matter for the respondents to this letter to consider the volume of training issued to police officers, and whether this can be safely prioritised. There is perhaps a risk of lack of urgency if training updates are given too frequently. ”

Is this part of a recurring concern?

Yes — Failure to ensure police officers receive and retain required training and operational guidance.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of officers to know the drugs SOP requirement for an officer to be within the cell with the detained person

Wider context from the report

“The Drugs SOP One of the reasons that the drugs SOP was introduced by Thames Valley Police on 1st July 2016 was to prevent exactly what happened in this case. That is (one of) the reasons that the SOP requires an officer to observe from within the cell. We heard that the SOP was circulated to all police officers in July 2016. Custody Sergeants were asked to carry out online training on this in the same month. Clearly no officer would be expected to know any SOP word for word, but these are available to be looked at on computers within the custody suite. A key requirement of the drugs SOP is the requirement for an officer to be within the cell with the detained person. What has concerned me in this case is that not 1 or 2 officers were unaware of this requirement. All officers – of all ranks – who were involved with Junior on the night of 1st April 2017 were unaware of this requirement. I was however satisfied that additional training and awareness has now taken place around this particular SOP. It is a SOP that is used more frequently now. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to safely prioritise the volume and frequency of police training updates

Wider context from the report

“Concern Regarding Future Training My concern is a broader one – around how training is disseminated and monitored within the police service. I am satisfied that this is an issue that does not only relate to Thames Valley Police. We heard that the police, like many services and professions, are given regular updates and training, in various formats. It is reasonable to suggest that different people learn in different ways. What this case has illustrated however, is that the current system is not effective or safe. That may be partly because of the pressures on the service. It may be that officers are not given sufficient protected training time to do this. Training is given in many, varied ways. Much of this is on-line. I consider that there should be a national review and debate about the way in which training is delivered to police officers across the country. There should be consideration given to how police forces reassure themselves that training has not just been offered, but has been taken up, and that officers are encouraged to consult SOPs and other guidance that they do not use regularly. This would of course require easy access, digitally, to these procedures and efficient updating and storage of these policies for officers to review. It is a matter for the respondents to this letter to consider the volume of training issued to police officers, and whether this can be safely prioritised. There is perhaps a risk of lack of urgency if training updates are given too frequently. ”

Is this part of a recurring concern?

Yes — Failure to ensure police officers receive and retain required training and operational guidance.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of easy digital access to, and efficient updating and storage of, police procedures and policies

Wider context from the report

“Concern Regarding Future Training My concern is a broader one – around how training is disseminated and monitored within the police service. I am satisfied that this is an issue that does not only relate to Thames Valley Police. We heard that the police, like many services and professions, are given regular updates and training, in various formats. It is reasonable to suggest that different people learn in different ways. What this case has illustrated however, is that the current system is not effective or safe. That may be partly because of the pressures on the service. It may be that officers are not given sufficient protected training time to do this. Training is given in many, varied ways. Much of this is on-line. I consider that there should be a national review and debate about the way in which training is delivered to police officers across the country. There should be consideration given to how police forces reassure themselves that training has not just been offered, but has been taken up, and that officers are encouraged to consult SOPs and other guidance that they do not use regularly. This would of course require easy access, digitally, to these procedures and efficient updating and storage of these policies for officers to review. It is a matter for the respondents to this letter to consider the volume of training issued to police officers, and whether this can be safely prioritised. There is perhaps a risk of lack of urgency if training updates are given too frequently. ”

Is this part of a recurring concern?

Yes — Unreliable officer access to and familiarisation with required operational instructions.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to monitor whether police training has been taken up

Wider context from the report

“Concern Regarding Future Training My concern is a broader one – around how training is disseminated and monitored within the police service. I am satisfied that this is an issue that does not only relate to Thames Valley Police. We heard that the police, like many services and professions, are given regular updates and training, in various formats. It is reasonable to suggest that different people learn in different ways. What this case has illustrated however, is that the current system is not effective or safe. That may be partly because of the pressures on the service. It may be that officers are not given sufficient protected training time to do this. Training is given in many, varied ways. Much of this is on-line. I consider that there should be a national review and debate about the way in which training is delivered to police officers across the country. There should be consideration given to how police forces reassure themselves that training has not just been offered, but has been taken up, and that officers are encouraged to consult SOPs and other guidance that they do not use regularly. This would of course require easy access, digitally, to these procedures and efficient updating and storage of these policies for officers to review. It is a matter for the respondents to this letter to consider the volume of training issued to police officers, and whether this can be safely prioritised. There is perhaps a risk of lack of urgency if training updates are given too frequently. ”

Is this part of a recurring concern?

Yes — Failure to ensure police officers receive and retain required training and operational guidance.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to encourage officers to consult infrequently used SOPs and guidance

Wider context from the report

“Concern Regarding Future Training My concern is a broader one – around how training is disseminated and monitored within the police service. I am satisfied that this is an issue that does not only relate to Thames Valley Police. We heard that the police, like many services and professions, are given regular updates and training, in various formats. It is reasonable to suggest that different people learn in different ways. What this case has illustrated however, is that the current system is not effective or safe. That may be partly because of the pressures on the service. It may be that officers are not given sufficient protected training time to do this. Training is given in many, varied ways. Much of this is on-line. I consider that there should be a national review and debate about the way in which training is delivered to police officers across the country. There should be consideration given to how police forces reassure themselves that training has not just been offered, but has been taken up, and that officers are encouraged to consult SOPs and other guidance that they do not use regularly. This would of course require easy access, digitally, to these procedures and efficient updating and storage of these policies for officers to review. It is a matter for the respondents to this letter to consider the volume of training issued to police officers, and whether this can be safely prioritised. There is perhaps a risk of lack of urgency if training updates are given too frequently. ”

Is this part of a recurring concern?

Yes — Failure to ensure police officers consult infrequently used operational guidance; Failure to ensure police officers receive and retain required training and operational guidance; Unreliable officer access to and familiarisation with required operational instructions.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of the police training system to disseminate training effectively and safely

Wider context from the report

“Concern Regarding Future Training My concern is a broader one – around how training is disseminated and monitored within the police service. I am satisfied that this is an issue that does not only relate to Thames Valley Police. We heard that the police, like many services and professions, are given regular updates and training, in various formats. It is reasonable to suggest that different people learn in different ways. What this case has illustrated however, is that the current system is not effective or safe. That may be partly because of the pressures on the service. It may be that officers are not given sufficient protected training time to do this. Training is given in many, varied ways. Much of this is on-line. I consider that there should be a national review and debate about the way in which training is delivered to police officers across the country. There should be consideration given to how police forces reassure themselves that training has not just been offered, but has been taken up, and that officers are encouraged to consult SOPs and other guidance that they do not use regularly. This would of course require easy access, digitally, to these procedures and efficient updating and storage of these policies for officers to review. It is a matter for the respondents to this letter to consider the volume of training issued to police officers, and whether this can be safely prioritised. There is perhaps a risk of lack of urgency if training updates are given too frequently. ”

Is this part of a recurring concern?

Yes — Failure to ensure police officers receive and retain required training and operational guidance.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share the prevention of future deaths report and response with chief constables across all forces.

Verbatim wording from the response

“It appears from the response from the Chief Constable of Thames Valley Police that the force has taken the points you raise very seriously, and have taken steps locally to address your concerns. But this case has clearly highlighted the need to ensure that individual chief constables pay particular attention to the way in which training is delivered within their own force, its method, frequency and participation levels. I have therefore shared your report and this response with chief constable colleagues in all forces across the country, in case there are areas of practice within their own force which they feel may benefit from review.”

Source location

2019-0233-Response-by-NPCC
Page 3 · response
Published 13 September 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Participate in the College of Policing’s development of a national strategy for police learning.

Verbatim wording from the response

“As Chair of the National Police Chiefs’ Council, it is my role to ensure that chief constables work together collaboratively in the national interest, although that does not extend to directing chief constables to take a specific course of action. I have, however, discussed this matter with the NPCC’s national lead for training and development, Mark Milton, Director of People and Organisational Development at Avon and Somerset Constabulary. Mark has carefully considered your recommendations, and reviewed the responses of both Thames Valley Police and the College of Policing. Mark has advised me that on behalf of the NPCC, he is closely involved in the College of Policing’s work on a national strategy for police learning, which I know the College of Policing have described to you in their response to your recommendations, so I won’t repeat the detail here.”

Source location

2019-0233-Response-by-NPCC
Page 2 · response
Published 13 September 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce Local Police Area points of contact to communicate new guidance and encourage staff review.

Verbatim wording from the response

“It is accepted that TVP have had challenges to communicate with all front line staff to ensure they are aware of guidance and update themselves on it, especially when they are performing an unfamiliar role. To counter this the Policing Strategy Unit have introduced Special Points of Contact or ‘SPOCs’ from within the team on each Local Police Area so they can build relationships with local staff. This will assist with communications locally when new guidance is produced so staff are aware of its existence and are encouraged to review it.”

Source location

2019-0233-Response-by-Thames-Valley-Police
Page 5 · response
Published 13 September 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish governance and service-improvement units responsible for developing accessible, role-specific operational guidance.

Verbatim wording from the response

“In April 2017 TVP established the Governance & Service Improvement department. Headed by a Chief Superintendent, it consists of 4 separate units, Governance, Service Improvement, Policing Strategy and Change. The Policing Strategy Unit (PSU), Headed by a Detective Superintendent is responsible, amongst other things for the development of simple, up to date and easily accessible operational guidance for front line staff. The operational guidance is developed in layers so staff can access the guidance that is relevant to their particular role. This is built in a ‘Wikipedia’ style so if staff wish to understand more they can click on links to navigate to more detailed explanations of subject matter relevant to the guidance.”

Source location

2019-0233-Response-by-Thames-Valley-Police
Page 4 · response
Published 13 September 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce a video briefing demonstrating appropriate drugs-toilet use and close observation of detainees on the drugs protocol.

Verbatim wording from the response

“○ Officers working on a cell watch deployment now receive a specific briefing from the custody sergeant. This is recorded once received and to improve standardisation and to avoid any essence of doubt, TVP are now creating a video clip to be played to all officers on cell watch for those on the drugs protocol providing a visible representation of how to use the drugs toilet appropriately and how best to conduct such close watch on a detained person. We believe this is the first time this methodology has been used in the country.”

Source location

2019-0233-Response-by-Thames-Valley-Police
Page 2 · response
Published 13 September 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update drugs-recovery standard operating procedures into simpler, role-specific operational guidance.

Verbatim wording from the response

“The drugs recovery SOP was updated into the new format in July 2019. Prior to this and at the time of the death of Mr Medford this was contained in a Standard Operating Procedure which was long and difficult to both access and understand from an operational officers perspective. The new, simpler guidance is far easier to access and simplified down to the responsibilities of officers role. As an example there is a section headed “observing the detainee” which sets out the responsibilities of those conducting a cell watch.”

Source location

2019-0233-Response-by-Thames-Valley-Police
Page 5 · response
Published 13 September 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop access to simplified operational guidance through officers’ mobile phones.

Verbatim wording from the response

“TVP are also developing ways to ensure simple guidance is available on officer’s mobile phones so they can access it in methods that are aligned with modern technology and societal demand.”

Source location

2019-0233-Response-by-Thames-Valley-Police
Page 5 · response
Published 13 September 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide recorded custody-sergeant briefings to officers deployed on cell watch.

Verbatim wording from the response

“○ Officers working on a cell watch deployment now receive a specific briefing from the custody sergeant. This is recorded once received and to improve standardisation and to avoid any essence of doubt, TVP are now creating a video clip to be played to all officers on cell watch for those on the drugs protocol providing a visible representation of how to use the drugs toilet appropriately and how best to conduct such close watch on a detained person. We believe this is the first time this methodology has been used in the country.”

Source location

2019-0233-Response-by-Thames-Valley-Police
Page 2 · response
Published 13 September 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Chief constables are responsible for deciding and delivering training volume, methods, prioritisation and participation within their own police forces.

Verbatim wording from the response

“Each chief constable is therefore ultimately responsible for the delivery of training in their police force, which includes making decisions about the volume and method of training, the way in which different training is prioritised according to local need and any issues around levels of participation. This is by no means straightforward; you will appreciate the vast number of important areas of policing practice in which officers and staff require training, which is of course costly, and usually necessitates the abstraction of officers from their regular duties. Chief constables are therefore faced with many competing priorities which must all be carefully balanced so as not to adversely impact upon the service they provide.”

Source location

2019-0233-Response-by-NPCC
Page 2 · response
Published 13 September 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The NPCC Chair’s role does not include directing chief constables to adopt a specific training course of action.

Verbatim wording from the response

“As Chair of the National Police Chiefs’ Council, it is my role to ensure that chief constables work together collaboratively in the national interest, although that does not extend to directing chief constables to take a specific course of action. I have, however, discussed this matter with the NPCC’s national lead for training and development, Mark Milton, Director of People and Organisational Development at Avon and Somerset Constabulary. Mark has carefully considered your recommendations, and reviewed the responses of both Thames Valley Police and the College of Policing. Mark has advised me that on behalf of the NPCC, he is closely involved in the College of Policing’s work on a national strategy for police learning, which I know the College of Policing have described to you in their response to your recommendations, so I won’t repeat the detail here.”

Source location

2019-0233-Response-by-NPCC
Page 2 · response
Published 13 September 2019

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. 1

    Review custody equipment, facilities and techniques, including restraints, specialist clothing, drugs-toilet equipment, food and detainee washing arrangements.

    Stated by Thames Valley PoliceStated in progressThe respondent said that this action was in progress when they made their response on 13 September 2019.
  2. 2

    Develop healthcare pathways addressing consistency of care and provider capacity.

    Stated by Thames Valley PoliceStated in progressThe respondent said that this action was in progress when they made their response on 13 September 2019.
  3. 3

    Operate a quarterly Drug Concealment Working Group linking adverse-incident learning with clinical governance and national custody developments.

    Stated by Thames Valley PoliceStated in progressThe respondent said that this action was in progress when they made their response on 13 September 2019.
  4. 4

    Develop improved operational-command processes for prolonged incidents, including handovers and reviews.

    Stated by Thames Valley PoliceStated in progressThe respondent said that this action was in progress when they made their response on 13 September 2019.
  5. 5

    Prepare refreshed superintendent guidance for continuing or ending drugs-concealment cases.

    Stated by Thames Valley PoliceStated in progressThe respondent said that this action was in progress when they made their response on 13 September 2019.
  6. 6

    Increase cell-watch teams from two to three officers to enable rotation, adequate breaks and effective stakeholder communication.

    Stated by Thames Valley PoliceStated completedThe respondent said that this action was complete when they made their response on 13 September 2019.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review custody equipment, facilities and techniques, including restraints, specialist clothing, drugs-toilet equipment, food and detainee washing arrangements.

Verbatim wording from the response

“○ Equipment, facilities and techniques: a wide array of reviews have been initiated including the use of restraints, specialist clothing, drugs toilet equipment, food, detainee washing etc. The findings are to be reviewed in October 2019.”

Source location

2019-0233-Response-by-Thames-Valley-Police
Page 2 · response
Published 13 September 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop healthcare pathways addressing consistency of care and provider capacity.

Verbatim wording from the response

“○ Partnership: there are number of workstreams to further develop the relevant healthcare pathways (e.g. the consistency of healthcare and the capacity of service providers) – the target for commissioned healthcare services is December 2019.”

Source location

2019-0233-Response-by-Thames-Valley-Police
Page 1 · response
Published 13 September 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Operate a quarterly Drug Concealment Working Group linking adverse-incident learning with clinical governance and national custody developments.

Verbatim wording from the response

“TVP have initiated a comprehensive review process with a quarterly Drug Concealment Working Group linking the products of specific Gold Groups following adverse incidents in custody to other relevant drivers such as the Clinical Governance Board and national developments and doctrine (for example NPCC custody products).”

Source location

2019-0233-Response-by-Thames-Valley-Police
Page 1 · response
Published 13 September 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop improved operational-command processes for prolonged incidents, including handovers and reviews.

Verbatim wording from the response

“○ Command: improved processes for operational command of prolonged incidents are being developed (e.g. handovers and review) – target is November 2019”

Source location

2019-0233-Response-by-Thames-Valley-Police
Page 1 · response
Published 13 September 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Prepare refreshed superintendent guidance for continuing or ending drugs-concealment cases.

Verbatim wording from the response

“○ Case strategy and decision-making: refreshed guidance for superintendents (to direct the continuation and cessation of drugs concealment cases) is being prepared – target is November 2019”

Source location

2019-0233-Response-by-Thames-Valley-Police
Page 1 · response
Published 13 September 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Increase cell-watch teams from two to three officers to enable rotation, adequate breaks and effective stakeholder communication.

Verbatim wording from the response

“○ Resources: Cell watch teams have been increased from two to three persons enabling rotation between team members. This enables team members to take adequate breaks for the required level of concentration, and enables effective communication between the team and key stakeholders.”

Source location

2019-0233-Response-by-Thames-Valley-Police
Page 2 · response
Published 13 September 2019

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026