PFD report

Martin Gibbons · Prevention of Future Deaths report

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Issued 21 May 2021•Manchester South

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
5

Raised in this report

Recipients
3

Named on the report

Responses found
2

Of 3 recipients

Stated actions
16

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised5

  1. Delays in cross-trust mental health bed allocation for patients outside the assessing trust’s commissioned area
    Part of recurring concern: Unreliable hospital bed management and allocation processesPart of recurring concern: Unreliable out-of-area patient bed allocation and repatriation arrangements
  2. Lack of a shared definition of high-risk mental health patients between acute and mental health trusts
    Part of recurring concern: Inadequate mental health risk assessment
  3. Failure to provide detailed and documented shared risk assessments and care plans in acute settings
    Part of recurring concern: Failure to reliably develop and review risk-reduction plansPart of recurring concern: Unsafe coordination of shared care
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.7

  1. Action

    Design and implement integrated care pathways linking liaison psychiatry teams with community mental-health services, including timely information sharing.

    Stated by Department of Health and Social CareStated in progressThe respondent said that this action was in progress when they made their response on 24 May 2021.
  2. Action

    Invest an additional £500 million in 2021/22 to support mental-health service recovery, including expanded community, crisis and discharge-support services.

    Stated by Department of Health and Social CareStated in progressThe respondent said that this action was in progress when they made their response on 24 May 2021.
  3. Action

    Implement a triage assessment tool guiding emergency-department nurses toward appropriate pathways based on patient risk and presentation.

    Stated by NHS Greater Manchester Integrated Care BoardStated completedThe respondent said that this action was complete when they made their response on 24 May 2021.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.3

  1. Position

    Risk assessments should be personalised rather than based on shared definitions or standardised tools, which are poor predictors of suicide or specific behaviour.

    Stated by Department of Health and Social CareDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in cross-trust mental health bed allocation for patients outside the assessing trust’s commissioned area

Wider context from the report

“3. It was during the prolonged wait in the Emergency Department for a mental health bed that Mr Gibbons left. The inquest heard that this wait was contributed to by a number of factors in particular • A national lack of mental health beds; • The fact that although he had presented to Tameside Hospital and had been assessed by Pennine Care staff because he was a resident of a neighbouring borough covered by a different NHS Mental Health Trust that other Trust had to be contacted ,given all of the information and find him a bed. The inquest was told that this was as a result of how services were commissioned and that the workers who had assessed him had no choice other than to follow this process notwithstanding the additional delay it created. ”

Is this part of a recurring concern?

Yes — Unreliable hospital bed management and allocation processes; Unreliable out-of-area patient bed allocation and repatriation arrangements.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of a shared definition of high-risk mental health patients between acute and mental health trusts

Wider context from the report

“1. During the course of the inquest evidence was heard that the acute and mental health trusts involved had assessed the level of risk he presented differently in part due to there being no shared definition of risk or the factors that triggered a patient being treated as high risk. The inquest heard that across the NHS there is in relation to mental health no shared definition between acute and mental health trusts of what constitutes a high risk patient. The two trusts involved in this inquest had since Mr Gibbon’s death identified that as an issue and work was underway between them to develop and implement a shared definition locally in the absence of any shared national definition. ”

Is this part of a recurring concern?

Yes — Inadequate mental health risk assessment.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide detailed and documented shared risk assessments and care plans in acute settings

Wider context from the report

“2. The inquest heard evidence that since Mr Gibbon’s death both trusts had recognised that to reduce risk there needed to be detailed and documented shared risk assessments and care plans for patients such as him in an acute setting. The inquest heard that there was no national or regional guidance in place in relation to this shared care plan approach. ”

Is this part of a recurring concern?

Yes — Failure to reliably develop and review risk-reduction plans; Unsafe coordination of shared care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient availability of mental health beds

Wider context from the report

“3. It was during the prolonged wait in the Emergency Department for a mental health bed that Mr Gibbons left. The inquest heard that this wait was contributed to by a number of factors in particular • A national lack of mental health beds; • The fact that although he had presented to Tameside Hospital and had been assessed by Pennine Care staff because he was a resident of a neighbouring borough covered by a different NHS Mental Health Trust that other Trust had to be contacted ,given all of the information and find him a bed. The inquest was told that this was as a result of how services were commissioned and that the workers who had assessed him had no choice other than to follow this process notwithstanding the additional delay it created. ”

Is this part of a recurring concern?

Yes — Insufficient psychiatric inpatient bed capacity.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of national or regional guidance for shared care planning

Wider context from the report

“2. The inquest heard evidence that since Mr Gibbon’s death both trusts had recognised that to reduce risk there needed to be detailed and documented shared risk assessments and care plans for patients such as him in an acute setting. The inquest heard that there was no national or regional guidance in place in relation to this shared care plan approach. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Design and implement integrated care pathways linking liaison psychiatry teams with community mental-health services, including timely information sharing.

Verbatim wording from the response

“All acute hospitals now have an adult liaison service in place, with 78 per cent of these services operating 24 hours a day, 7 days-a-week, which is an increase from 39 per cent in 2017, and this expansion is continuing through the NHS Long Term Plan. NHSE/I is working with local areas to design and implement care pathways that are integrated with the wider health and social care system, including timely sharing of information between liaison psychiatry teams and community mental health services.”

Source location

2021-0166-Response-from-Department-of-Health-Social-Care_Published.pdf
Page 2 · response
Published 24 May 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Invest an additional £500 million in 2021/22 to support mental-health service recovery, including expanded community, crisis and discharge-support services.

Verbatim wording from the response

“You may also wish to note that, while we are emerging from the crisis period resulting from COVID-19, we continue to monitor the impact of the pandemic and adjust policy and investment priorities where necessary. The NHS will be investing significantly in mental health service capacity this year, with an additional £500million in 2021/22 to support recovery in mental health services on top of the funding already committed through the NHS Long Term Plan. This investment includes funding to bring forward existing plans to improve/expand community mental health services, crisis care services and support for people to be discharged from hospital in a timely manner. All of which should help to both reduce pressures on local inpatient services so that those who need to access beds can do so quickly and locally.”

Source location

2021-0166-Response-from-Department-of-Health-Social-Care_Published.pdf
Page 3 · response
Published 24 May 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement a triage assessment tool guiding emergency-department nurses toward appropriate pathways based on patient risk and presentation.

Verbatim wording from the response

“• The LMHT has now completed a joint piece of work with their ED colleagues at TGICFT. A triage assessment tool has been implemented which guides the triage nurse to consider the most appropriate pathway for the patient based on their risk/presentation at that time.”

Source location

2021-0166-Response-from-GMCA_Published.pdf
Page 2 · response
Published 24 May 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Embed a standard operating procedure across both organisations reflecting shared-care principles.

Verbatim wording from the response

“As an outcome of the investigation both trusts recognised the need to develop shared care principles and an agreed risk stratification/triage tool, including actions required should a person present to the emergency department (ED) who is considered a high risk to themselves. This document also needed to specify who is responsible for caring for the patient at given times when in the ED and include”

Source location

2021-0166-Response-from-GMCA_Published.pdf
Page 1 · response
Published 24 May 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement a joint risk-assessment tool that stratifies risk and determines the level of emergency-department observation required.

Verbatim wording from the response

“• A joint risk assessment tool has now been implemented. This is initially completed by the triage nurse and guides them into rating the patient’s risk at that time in terms of high (red), medium (amber) and low (green). This then informs the level of observation required for the patient whilst in the ED.”

Source location

2021-0166-Response-from-GMCA_Published.pdf
Page 2 · response
Published 24 May 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use joint assessment, handover and working-plan documentation to record risk, observation levels, clinical plans and handovers between liaison and emergency-department teams.

Verbatim wording from the response

“• On assessment by the LMHT, the risk assessment is reviewed alongside a suicide risk screen being completed. The practitioner is then asked to rate the level of risk again using the same levels described above and agree an observation level for the patient. This joint working document then details the outcome of the assessment and the plan for the patient (inclusive of plan should they be waiting for a bed in the ED) which is agreed and signed by the LMHT practitioner and the ED team leader. This evidences the handover and working plan for the patient. Additionally, both teams have a handover sheet in use. PCFT’s handover sheet requests the name of the ED practitioner that a handover has been given to.”

Source location

2021-0166-Response-from-GMCA_Published.pdf
Page 2 · response
Published 24 May 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Invest significantly in community and crisis services to provide a holistic offer and manage demand for mental-health beds.

Verbatim wording from the response

“There has been an overarching reduction in the mental health bed base capacity across the country over a number of years. This is having an ongoing impact in terms of local systems having the necessary capacity to meet the ever-increasing demand on services. In Greater Manchester we are investing significantly into our community and crisis services so that we have a holistic service offer, which will ensure that the demand on mental health beds is manageable.”

Source location

2021-0166-Response-from-GMCA_Published.pdf
Page 3 · response
Published 24 May 2021

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Risk assessments should be personalised rather than based on shared definitions or standardised tools, which are poor predictors of suicide or specific behaviour.

Verbatim wording from the response

“With regard to a shared definition of risk, evidence from the National Confidential Inquiry into Suicide and Safety in Mental Health (NCISH)¹, as well as National Institute for Health and”

Source location

2021-0166-Response-from-Department-of-Health-Social-Care_Published.pdf
Page 1 · response
Published 24 May 2021

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Local clinicians and operational managers are responsible for the safety of handover and patient management between acute and mental health services.

Verbatim wording from the response

“Recently, (and in part due to concerns raised by your report) NHS England has asked all parts of the country to ensure that they have in place clear written protocols for escalation and actions to be taken when patients are waiting long periods, or a bed cannot be identified. The handover and management of a patient between services (in this case, acute and mental health services) is a local operational matter and the safety of these processes is the responsibility of the clinicians and operational managers involved in the direct care of the patient. There is a significant body of guidance that emphasises the importance of sharing patient information (which includes assessments and care plans) between clinical teams for the purposes of direct clinical care. National guidance³ on care for people with mental health needs in emergency departments has been published by NHS England.”

Source location

2021-0166-Response-from-Department-of-Health-Social-Care_Published.pdf
Page 2 · response
Published 24 May 2021

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Local NHS commissioners determine mental health bed provision based on local need and the effectiveness of community care.

Verbatim wording from the response

“I have noted your concerns about the time taken to identify and confirm a mental health bed for Mr Gibbons. The provision of mental health beds is determined by local NHS commissioners, taking into consideration local need as well as the effectiveness of the local mental health system in providing access to care and support to people in the community, thereby reducing the requirement for admission to hospital. While in some local areas there may be a genuine need for more inpatient capacity, this should always be considered as part of whole system transformation to reduce over reliance on hospital-based care.”

Source location

2021-0166-Response-from-Department-of-Health-Social-Care_Published.pdf
Page 2 · response
Published 24 May 2021

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.9

  1. 1

    Publish the latest progress report on the National Suicide Prevention Strategy and a refreshed cross-government suicide-prevention workplan.

    Stated by Department of Health and Social CareStated completedThe respondent said that this action was complete when they made their response on 24 May 2021.
  2. 2

    Provide an additional £5 million in 2021/22 to support suicide-prevention voluntary and community-sector organisations.

    Stated by Department of Health and Social CareStated in progressThe respondent said that this action was in progress when they made their response on 24 May 2021.
  3. 3

    Invest £249 million in liaison psychiatry to provide specialist mental-health assessment and treatment.

    Stated by Department of Health and Social CareStated completedThe respondent said that this action was complete when they made their response on 24 May 2021.
  4. 4

    Invest an additional £57 million in suicide prevention by 2023/24 to support local prevention plans and suicide-bereavement services.

    Stated by Department of Health and Social CareStated in progressThe respondent said that this action was in progress when they made their response on 24 May 2021.
  5. 5

    Continue expanding 24-hour liaison psychiatry services across acute hospitals through the NHS Long Term Plan.

    Stated by Department of Health and Social CareStated in progressThe respondent said that this action was in progress when they made their response on 24 May 2021.
  6. 6

    Provide an additional £58 million for liaison psychiatry through the NHS Long Term Plan by 2023/24.

    Stated by Department of Health and Social CareStated in progressThe respondent said that this action was in progress when they made their response on 24 May 2021.
  7. 7

    Use a mental-health presentation engagement record and provide agreed emergency-department staffing for patient observations when liaison staff are unavailable.

    Stated by NHS Greater Manchester Integrated Care BoardStated completedThe respondent said that this action was complete when they made their response on 24 May 2021.
  8. 8

    Monitor key learning points and recommendations to ensure they become embedded in practice.

    Stated by NHS Greater Manchester Integrated Care BoardStated plannedThe respondent said that this action was planned when they made their response on 24 May 2021.
  9. 9

    Present and share investigation learning with the Greater Manchester Quality Board and commissioners to inform commissioned-service review.

    Stated by NHS Greater Manchester Integrated Care BoardStated plannedThe respondent said that this action was planned when they made their response on 24 May 2021.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish the latest progress report on the National Suicide Prevention Strategy and a refreshed cross-government suicide-prevention workplan.

Verbatim wording from the response

“In March 2021, we published the latest progress report against the National Suicide Prevention Strategy and, within this, a refreshed cross-government suicide prevention workplan. This sets out a comprehensive and ambitious programme of work across national and local Government, and delivery partners, which sets the framework for how we intend to reduce suicides in England.”

Source location

2021-0166-Response-from-Department-of-Health-Social-Care_Published.pdf
Page 3 · response
Published 24 May 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide an additional £5 million in 2021/22 to support suicide-prevention voluntary and community-sector organisations.

Verbatim wording from the response

“We are investing an additional £57million in suicide prevention by 2023/24 through the NHS Long Term Plan. This will see investment in all areas of the country to support local suicide prevention plans and the development of suicide bereavement services. In addition to this, we are also providing an extra £5million in 2021/22, to be made available specifically to support suicide prevention voluntary and community sector organisations.”

Source location

2021-0166-Response-from-Department-of-Health-Social-Care_Published.pdf
Page 3 · response
Published 24 May 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Invest £249 million in liaison psychiatry to provide specialist mental-health assessment and treatment.

Verbatim wording from the response

“The provision of 24/7 liaison psychiatry has consistently been highlighted as the priority action by NCISH and through a special report by the Healthcare Safety Improvement Board (HSIB) to improve safety for mental health patients in emergency departments. We have through the Five Year Forward for Mental Health (2016) invested £249million in liaison psychiatry, to provide specialist mental health assessment and treatment. Through the NHS Long Term Plan, we are providing an additional £58million funding by 2023/24.”

Source location

2021-0166-Response-from-Department-of-Health-Social-Care_Published.pdf
Page 2 · response
Published 24 May 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Invest an additional £57 million in suicide prevention by 2023/24 to support local prevention plans and suicide-bereavement services.

Verbatim wording from the response

“We are investing an additional £57million in suicide prevention by 2023/24 through the NHS Long Term Plan. This will see investment in all areas of the country to support local suicide prevention plans and the development of suicide bereavement services. In addition to this, we are also providing an extra £5million in 2021/22, to be made available specifically to support suicide prevention voluntary and community sector organisations.”

Source location

2021-0166-Response-from-Department-of-Health-Social-Care_Published.pdf
Page 3 · response
Published 24 May 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue expanding 24-hour liaison psychiatry services across acute hospitals through the NHS Long Term Plan.

Verbatim wording from the response

“All acute hospitals now have an adult liaison service in place, with 78 per cent of these services operating 24 hours a day, 7 days-a-week, which is an increase from 39 per cent in 2017, and this expansion is continuing through the NHS Long Term Plan. NHSE/I is working with local areas to design and implement care pathways that are integrated with the wider health and social care system, including timely sharing of information between liaison psychiatry teams and community mental health services.”

Source location

2021-0166-Response-from-Department-of-Health-Social-Care_Published.pdf
Page 2 · response
Published 24 May 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide an additional £58 million for liaison psychiatry through the NHS Long Term Plan by 2023/24.

Verbatim wording from the response

“The provision of 24/7 liaison psychiatry has consistently been highlighted as the priority action by NCISH and through a special report by the Healthcare Safety Improvement Board (HSIB) to improve safety for mental health patients in emergency departments. We have through the Five Year Forward for Mental Health (2016) invested £249million in liaison psychiatry, to provide specialist mental health assessment and treatment. Through the NHS Long Term Plan, we are providing an additional £58million funding by 2023/24.”

Source location

2021-0166-Response-from-Department-of-Health-Social-Care_Published.pdf
Page 2 · response
Published 24 May 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use a mental-health presentation engagement record and provide agreed emergency-department staffing for patient observations when liaison staff are unavailable.

Verbatim wording from the response

“• A mental health presentation engagement record is now in use. This is used to document the observation of the patient whilst they remain in the ED. Whilst the LMHT makes every effort to provide a staff member to complete these observations, due to service provision, this is not always possible. In these circumstances, an agreement is in place that this staff member will be provided by the ICFT.”

Source location

2021-0166-Response-from-GMCA_Published.pdf
Page 2 · response
Published 24 May 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Monitor key learning points and recommendations to ensure they become embedded in practice.

Verbatim wording from the response

“In conclusion, key learning points and recommendations will be monitored to ensure they are embedded within practice. GMHSCP is committed to improving outcomes for the population of Greater Manchester.”

Source location

2021-0166-Response-from-GMCA_Published.pdf
Page 3 · response
Published 24 May 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Present and share investigation learning with the Greater Manchester Quality Board and commissioners to inform commissioned-service review.

Verbatim wording from the response

“1. Learning to be presented/shared with the Greater Manchester Quality Board. This meeting is attended by commissioners, including commissioners of specialist services, regulators, Healthwatch and NICE.”

Source location

2021-0166-Response-from-GMCA_Published.pdf
Page 3 · response
Published 24 May 2021

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026