PFD report

Jai SINGH · Prevention of Future Deaths report

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Issued 15 Mar 2023•Birmingham and Solihull

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
11

Raised in this report

Recipients
3

Named on the report

Responses found
3

Of 3 recipients

Stated actions
6

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised11

  1. Failure to meaningfully engage with families and consider family concerns
  2. Poor record keeping within and between teams
  3. Failure to recognise the significance of reported psychotic symptoms and provide adequate assessment and treatment
    Part of recurring concern: Failure to recognise and adequately assess clinically significant psychotic symptoms
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. Action

    Review the clinical outcomes of the Consultant Psychiatrist MDT attendance pilot after three months.

    Stated by Birmingham and Solihull Mental Health NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 22 March 2023.
  2. Action

    Add an accessible risk-assessment document to SystemOne for Trust staff.

    Stated by Birmingham and Solihull Mental Health NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 22 March 2023.
  3. Action

    Roll out the SystemOne risk-assessment process to clinical staff using a practice alert and Standard Operating Procedure.

    Stated by Birmingham and Solihull Mental Health NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 22 March 2023.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.7

  1. Position

    The Trust is restricted in changing the national prison software, and national SystemOne changes may take time.

    Stated by Birmingham and Solihull Mental Health NHS Foundation TrustUnable to actThe respondent said that a constraint prevented them from taking the relevant action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to meaningfully engage with families and consider family concerns

Wider context from the report

“1. A multitude of factors contributed to Mr. Singh's death across the custodial and healthcare teams within HMP Birmingham. Many steps have been taken by all organisations with responsibility for Mr. Singh's safety and health during his time at HMP Birmingham to rectify failings that have been identified such as the consistent failure to use interpreters, poor communication and record keeping within and between teams, the absence of meaningful engagement with Mr. Singh's family, insufficient consideration of family concerns and failings in the use of the ACCT system. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Poor record keeping within and between teams

Wider context from the report

“1. A multitude of factors contributed to Mr. Singh's death across the custodial and healthcare teams within HMP Birmingham. Many steps have been taken by all organisations with responsibility for Mr. Singh's safety and health during his time at HMP Birmingham to rectify failings that have been identified such as the consistent failure to use interpreters, poor communication and record keeping within and between teams, the absence of meaningful engagement with Mr. Singh's family, insufficient consideration of family concerns and failings in the use of the ACCT system. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to recognise the significance of reported psychotic symptoms and provide adequate assessment and treatment

Wider context from the report

“4. In Mr. Singh's case it is my conclusion that it is likely that if a psychiatrist had been at a mental health MDT meeting held on the 19th January 2022 they would have identified that he needed to be admitted to ward 2 without further delay. At the very least the need for urgent review by a psychiatrist and CPN would have been recognised and facilitated which would in turn have lead to admission. CPNs in Mr. Singh's case continually failed to identify the significance of repeatedly and consistently reported psychotic symptoms and consequently he did not receive adequate assessment and treatment which increased his risk of self harm and suicide which in turn was not sufficiently identified. The absence of a psychiatrist at the MDT creates a risk that the significance of some symptoms and presentations will not be recognised and further deaths could occur due to lack of appropriate assessment and treatment. ”

Is this part of a recurring concern?

Yes — Failure to recognise and adequately assess clinically significant psychotic symptoms.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Absence of a rolling risk assessment facility in SystemOne

Wider context from the report

“5. Other electronic health care records systems used in mental health settings have a rolling risk assessment document that clinicians are required to review and update at certain points in a patient's management. The risk assessment document provides a prompt to clinicians to formally consider risk and come to a reasoned, documented conclusion that then feeds into decision making. The record also provides a reliable, easily accessible source of risk history. No such facility is in use on SystemOne at HMP Birmingham. Further, the evidence given was that once a system is not being used routinely across mental health care within the prison estate and is not provided as standard on SystemOne. This creates an ongoing risk to life arising from under-estimation of risk as a result of clinicians not formally considering and assessing current risk levels, and salient risk history not being easily accessible. It is understood by Birmingham and Solihull Mental Health Trust that it should be possible to create a specific risk assessment record within SystemOne and this is being considered locally. However, the evidence given was that this issue should be highlighted nationally and that the developers and distributors of SystemOne should be involved so as to ensure the best available solution is identified. ”

Is this part of a recurring concern?

Yes — Inadequate mental health risk assessment.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Absence of ongoing risk assessment documentation for patients with mental illness in SystemOne

Wider context from the report

“3. However, there are two features of the mental health care provided to Mr. Singh that create a risk to the lives of others that have not yet been rectified: i. the fact that the mental health team multi-disciplinary team (MDT) does not include a psychiatrist; and ii. the absence of any ongoing risk assessment documentation for patients with mental illness within the SystemOne records at HMP Birmingham. ”

Is this part of a recurring concern?

Yes — Inadequate mental health risk assessment.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failings in use of the ACCT system

Wider context from the report

“1. A multitude of factors contributed to Mr. Singh's death across the custodial and healthcare teams within HMP Birmingham. Many steps have been taken by all organisations with responsibility for Mr. Singh's safety and health during his time at HMP Birmingham to rectify failings that have been identified such as the consistent failure to use interpreters, poor communication and record keeping within and between teams, the absence of meaningful engagement with Mr. Singh's family, insufficient consideration of family concerns and failings in the use of the ACCT system. ”

Is this part of a recurring concern?

Yes — Unreliable ACCT suicide and self-harm prevention processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to identify the need for inpatient admission and assessment for secure transfer

Wider context from the report

“2. Much of the evidence at the inquest focused on the central issue of repeated missed opportunities to identify that Mr. Singh required admission to the prison's inpatient ward, ward 2, and assessment for section 48 transfer to a medium secure unit (which would have been likely to result in transfer to a medium secure unit). The consequences of the failure to transfer Mr. Singh to an inpatient setting were compounded by the fact that he was not taken onto the mental health team's caseload promptly and therefore did not have the benefit of an allocated CPN and the oversight and input of a mental health multi-disciplinary team. Many steps have been undertaken by Birmingham and Solihull Mental Health Trust (who provide mental health services within the prison) to minimise the risk of such a situation occurring again. ”

Is this part of a recurring concern?

Yes — Inadequate medical assessment and escalation for unwell prisoners.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in taking patients onto the mental health caseload and providing allocated CPN and MDT oversight

Wider context from the report

“2. Much of the evidence at the inquest focused on the central issue of repeated missed opportunities to identify that Mr. Singh required admission to the prison's inpatient ward, ward 2, and assessment for section 48 transfer to a medium secure unit (which would have been likely to result in transfer to a medium secure unit). The consequences of the failure to transfer Mr. Singh to an inpatient setting were compounded by the fact that he was not taken onto the mental health team's caseload promptly and therefore did not have the benefit of an allocated CPN and the oversight and input of a mental health multi-disciplinary team. Many steps have been undertaken by Birmingham and Solihull Mental Health Trust (who provide mental health services within the prison) to minimise the risk of such a situation occurring again. ”

Is this part of a recurring concern?

Yes — Insufficient multi-disciplinary coordination in mental health care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to use interpreters

Wider context from the report

“1. A multitude of factors contributed to Mr. Singh's death across the custodial and healthcare teams within HMP Birmingham. Many steps have been taken by all organisations with responsibility for Mr. Singh's safety and health during his time at HMP Birmingham to rectify failings that have been identified such as the consistent failure to use interpreters, poor communication and record keeping within and between teams, the absence of meaningful engagement with Mr. Singh's family, insufficient consideration of family concerns and failings in the use of the ACCT system. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Absence of a psychiatrist from the mental health MDT

Wider context from the report

“3. However, there are two features of the mental health care provided to Mr. Singh that create a risk to the lives of others that have not yet been rectified: i. the fact that the mental health team multi-disciplinary team (MDT) does not include a psychiatrist; and ii. the absence of any ongoing risk assessment documentation for patients with mental illness within the SystemOne records at HMP Birmingham. ”

Is this part of a recurring concern?

Yes — Insufficient multi-disciplinary coordination in mental health care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Poor communication within and between teams

Wider context from the report

“1. A multitude of factors contributed to Mr. Singh's death across the custodial and healthcare teams within HMP Birmingham. Many steps have been taken by all organisations with responsibility for Mr. Singh's safety and health during his time at HMP Birmingham to rectify failings that have been identified such as the consistent failure to use interpreters, poor communication and record keeping within and between teams, the absence of meaningful engagement with Mr. Singh's family, insufficient consideration of family concerns and failings in the use of the ACCT system. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the clinical outcomes of the Consultant Psychiatrist MDT attendance pilot after three months.

Verbatim wording from the response

“The Trust has begun a 3 month pilot which will ensure a Consultant Psychiatrist attends the MDT meetings at the Prison each week. The Secure Care and Offender Health Clinical Governance Committee (CGC) will review the outcomes for the pilot after 3 months, to ascertain if this is clinically beneficial to patients. Our primary aim is to ensure that our patients receive the best care at the right time and this pilot will ensure that this review takes place.”

Source location

Response from Birmingham and Solihull Mental Health
Page 1 · response
Published 22 March 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Add an accessible risk-assessment document to SystemOne for Trust staff.

Verbatim wording from the response

“The Trust is restricted to what it can change on SystemOne due to it being the national software used in prisons. We are however meeting with the software company on 27 April 2023 to discuss the concerns raised within the PFD. Any changes to be made at a national level by SystemOne may take some time. Consequently the Trust has looked to how it will be able introduce risk assessment documentation into the system and ensure that Trust staff complete this in the interim.”

Source location

Response from Birmingham and Solihull Mental Health
Page 1 · response
Published 22 March 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Roll out the SystemOne risk-assessment process to clinical staff using a practice alert and Standard Operating Procedure.

Verbatim wording from the response

“A risk assessment has been added to the System One software that is accessible for the Trust staff only. This will be rolled out to staff with a dissemination plan, which is attached. The plan includes a practice alert and a Standard Operating Procedure to be sent to all clinical staff. This has now taken place. This will set out the requirements for the risk assessments to be completed. This will ensure that going forward all patients will receive a risk assessment when one is necessary. The roll out of this will be complete by 20 May 2023.”

Source location

Response from Birmingham and Solihull Mental Health
Page 2 · response
Published 22 March 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Run a three-month pilot providing weekly Consultant Psychiatrist attendance at prison MDT meetings.

Verbatim wording from the response

“The Trust has begun a 3 month pilot which will ensure a Consultant Psychiatrist attends the MDT meetings at the Prison each week. The Secure Care and Offender Health Clinical Governance Committee (CGC) will review the outcomes for the pilot after 3 months, to ascertain if this is clinically beneficial to patients. Our primary aim is to ensure that our patients receive the best care at the right time and this pilot will ensure that this review takes place.”

Source location

Response from Birmingham and Solihull Mental Health
Page 1 · response
Published 22 March 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The Trust is restricted in changing the national prison software, and national SystemOne changes may take time.

Verbatim wording from the response

“The Trust is restricted to what it can change on SystemOne due to it being the national software used in prisons. We are however meeting with the software company on 27 April 2023 to discuss the concerns raised within the PFD. Any changes to be made at a national level by SystemOne may take some time. Consequently the Trust has looked to how it will be able introduce risk assessment documentation into the system and ensure that Trust staff complete this in the interim.”

Source location

Response from Birmingham and Solihull Mental Health
Page 1 · response
Published 22 March 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

SystmOne is working correctly and safely from a system perspective.

Verbatim wording from the response

“From a system perspective I am confident that SystmOne is working correctly and in a safe manner.”

Source location

Response from TPP
Page 2 · response
Published 22 March 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The system commissioner decides whether and how to use SystmOne templates, decision support, alerts, reminders and warnings.

Verbatim wording from the response

“SystmOne provides our users with many tools to support patient care – the creation of data entry templates, the development of decision support for particular circumstances, and the ability to produce alerts, reminders and warnings as data is entered. The decision to use these, and how they should be used is in the hands of the commissioner of the system. Professor Powis’ report details how the system is used for mental health assessments.”

Source location

Response from TPP
Page 1 · response
Published 22 March 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Booking interpreters, communication and family engagement are matters for local organisations to address.

Verbatim wording from the response

“NHS England is unable to comment on the matters of concern highlighted that relate to booking of interpreters, communication, and engagement with Mr Singh’s family as these are matters for response locally. I have considered the concern raised in your report regarding the absence of any ongoing risk assessment documentation for patients with mental illness, within the SystmOne records at HMP Birmingham and my response is as follows:”

Source location

Response from NHS England
Page 1 · response
Published 22 March 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

A psychiatrist need not be included in every mental health MDT; membership depends on the patient's history and presentation.

Verbatim wording from the response

“MDT members can include a variety of practitioners, specialists and care-givers from a wide range of different services, including Psychiatrists. NHS England would not however prescribe to have a psychiatrist included in every MDT.”

Source location

Response from NHS England
Page 3 · response
Published 22 March 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

NICE-aligned risk assessments, SystmOne templates and staff training provide sufficient arrangements for mental health assessment documentation.

Verbatim wording from the response

“Risk assessments are carried out in line with relevant National Institute for Health and Care Excellence (NICE) guidance for the mental health assessment of people in prison. There are templates available within SystmOne for this purpose. Any concern relating to record keeping within SystmOne, is for Birmingham and Solihull Mental Health Foundation Trust (BSMHFT) to respond to locally as a separate matter.”

Source location

Response from NHS England
Page 3 · response
Published 22 March 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Concerns about SystmOne record keeping are for Birmingham and Solihull Mental Health Foundation Trust to address locally.

Verbatim wording from the response

“Risk assessments are carried out in line with relevant National Institute for Health and Care Excellence (NICE) guidance for the mental health assessment of people in prison. There are templates available within SystmOne for this purpose. Any concern relating to record keeping within SystmOne, is for Birmingham and Solihull Mental Health Foundation Trust (BSMHFT) to respond to locally as a separate matter.”

Source location

Response from NHS England
Page 3 · response
Published 22 March 2023

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Store technical guidance for Secure Environment Assessment Toolkit implementation and template completion on an accessible training platform.

    Stated by NHS EnglandStated completedThe respondent said that this action was complete when they made their response on 22 March 2023.
  2. 2

    Deliver group training to each site on completing the Secure Environment Assessment Toolkit clinical templates.

    Stated by NHS EnglandStated completedThe respondent said that this action was complete when they made their response on 22 March 2023.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Store technical guidance for Secure Environment Assessment Toolkit implementation and template completion on an accessible training platform.

Verbatim wording from the response

“The documentation including technical guidance around the SEAT implementation, and how to complete the templates, is stored on the NECS training platform. All users have access to this platform, and it includes an overview to completing national clinical templates.”

Source location

Response from NHS England
Page 2 · response
Published 22 March 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver group training to each site on completing the Secure Environment Assessment Toolkit clinical templates.

Verbatim wording from the response

“In terms of training in support of the use of SystmOne, North of England Commissioning Support Unit (NECS) is the implementation and training partner for The Phoenix Partnership (TPP) SystmOne and works across the Health and Justice environment.”

Source location

Response from NHS England
Page 2 · response
Published 22 March 2023

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026