PFD report

James Aran Spencer · Prevention of Future Deaths report

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Issued 20 Mar 2017•Exeter and Greater Devon

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
1

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
2

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised1

  1. Failure to provide mandatory induction training for support officers responding to drug-related collapse
    Part of recurring concern: Unreliable emergency response to patient collapse
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. Action

    Review drug awareness training delivered to BASS contract colleagues.

    Stated by Stonham home groupStated completedThe respondent said that this action was complete when they made their response on 24 March 2017.
  2. Action

    Deliver mandatory drug awareness training to new BASS operational colleagues and refresher training to existing colleagues.

    Stated by Stonham home groupStated completedThe respondent said that this action was complete when they made their response on 24 March 2017.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide mandatory induction training for support officers responding to drug-related collapse

Wider context from the report

“The deceased was found in a classic posture of drug-related collapse, but no action was taken due to inadequate training – “mandatory training” had not been given at the time of induction. Support officers working in this role will be likely to encounter this type of situation in a vulnerable population of recently released prisoners, and it is well recognised that the user's tolerance will have decreased after a period of withdrawal and therefore the risk of death significantly increases. The induction policy, the quality of induction of staff and ongoing training updates should all be considered to ensure better awareness of officers, and better safety for residents. ”

Is this part of a recurring concern?

Yes — Unreliable emergency response to patient collapse.

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review drug awareness training delivered to BASS contract colleagues.

Verbatim wording from the response

“Since this unfortunate incident, and due to the concerns identified within the Regulation 28 report, the drug training delivered to colleagues working on the BASS contract has been fully reviewed. Drug awareness training is now delivered to all new operational colleagues working on the BASS contract as part of their mandatory training programme. Furthermore we have also rolled this training out to existing operational colleagues by way of "refresher" training, ensuring that all colleagues will receive this training.”

Source location

James-Spencer-Response
Page 1 · response
Published 24 March 2017

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver mandatory drug awareness training to new BASS operational colleagues and refresher training to existing colleagues.

Verbatim wording from the response

“Since this unfortunate incident, and due to the concerns identified within the Regulation 28 report, the drug training delivered to colleagues working on the BASS contract has been fully reviewed. Drug awareness training is now delivered to all new operational colleagues working on the BASS contract as part of their mandatory training programme. Furthermore we have also rolled this training out to existing operational colleagues by way of "refresher" training, ensuring that all colleagues will receive this training.”

Source location

James-Spencer-Response
Page 1 · response
Published 24 March 2017

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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026