PFD report

Danny Jay Anderson · Prevention of Future Deaths report

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Issued 25 Jul 2024•East London

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
5

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
27

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised5

  1. Insufficient staff understanding of risk assessment and management
  2. Failure to consider historical factors, recent problems, strengths and resources in risk assessment
  3. Lack of safety planning before discharge
    Part of recurring concern: Failure to ensure safe discharge planning for inpatient mental health admissionsPart of recurring concern: Unreliable Community Mental Health care access and discharge processesPart of recurring concern: Unreliable hospital discharge processes
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.16

  1. Action

    Operate a clinical dashboard identifying missing risk formulations and crisis summaries for managerial follow-up.

    Stated by The TrustStated completedThe respondent said that this action was complete when they made their response on 1 August 2024.
  2. Action

    Use the new operating model to strengthen family and carer engagement throughout admission and discharge.

    Stated by The TrustStated in progressThe respondent said that this action was in progress when they made their response on 1 August 2024.
  3. Action

    Roll out STORM risk-management training to frontline staff, targeting 60% of registered urgent-care practitioners by the end of 2024.

    Stated by The TrustStated in progressThe respondent said that this action was in progress when they made their response on 1 August 2024.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient staff understanding of risk assessment and management

Wider context from the report

“There was no evidence of any adequate formulation of risk prior to Danny’s discharge from hospital on the 14 December 2022 and no evidence of any adequate risk formulation prior to Danny’s discharge from the community mental health team in January 2023. The statement “Danny does not present with any suicidal ideation or self-harming behaviour“ was copied and pasted multiple times throughout the risk assessment template on the 14 December 2022. There was no analysis or formulation of risk for Danny. From review of the records throughout the admission, I am concerned that there was an over-reliance upon Danny’s answer to questions posed about suicidal ideation and intent. At the point of discharge, there was no evidence of information gathering around Danny’s mental state, behaviour, psychiatric history, history of abuse, social situation – and evidence that this information was used to form a judgement about the likelihood or probability of an adverse or harmful outcome (in accordance with the Trust’s risk policy). There was no evidence of any consideration of Danny’s historical factors and experiences, more recent problems and existing strengths and resources (in accordance with the NICE guidelines 2022). Witnesses from consultant level to care co-ordinator level, were unable to describe a robust risk assessment process. I am concerned that staff do not fully understand how to assess and manage risk. There was no safety plan on discharge from hospital, or prior to discharge from the community team, to address the clear risks that Danny posed. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to consider historical factors, recent problems, strengths and resources in risk assessment

Wider context from the report

“There was no evidence of any adequate formulation of risk prior to Danny’s discharge from hospital on the 14 December 2022 and no evidence of any adequate risk formulation prior to Danny’s discharge from the community mental health team in January 2023. The statement “Danny does not present with any suicidal ideation or self-harming behaviour“ was copied and pasted multiple times throughout the risk assessment template on the 14 December 2022. There was no analysis or formulation of risk for Danny. From review of the records throughout the admission, I am concerned that there was an over-reliance upon Danny’s answer to questions posed about suicidal ideation and intent. At the point of discharge, there was no evidence of information gathering around Danny’s mental state, behaviour, psychiatric history, history of abuse, social situation – and evidence that this information was used to form a judgement about the likelihood or probability of an adverse or harmful outcome (in accordance with the Trust’s risk policy). There was no evidence of any consideration of Danny’s historical factors and experiences, more recent problems and existing strengths and resources (in accordance with the NICE guidelines 2022). Witnesses from consultant level to care co-ordinator level, were unable to describe a robust risk assessment process. I am concerned that staff do not fully understand how to assess and manage risk. There was no safety plan on discharge from hospital, or prior to discharge from the community team, to address the clear risks that Danny posed. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of safety planning before discharge

Wider context from the report

“There was no evidence of any adequate formulation of risk prior to Danny’s discharge from hospital on the 14 December 2022 and no evidence of any adequate risk formulation prior to Danny’s discharge from the community mental health team in January 2023. The statement “Danny does not present with any suicidal ideation or self-harming behaviour“ was copied and pasted multiple times throughout the risk assessment template on the 14 December 2022. There was no analysis or formulation of risk for Danny. From review of the records throughout the admission, I am concerned that there was an over-reliance upon Danny’s answer to questions posed about suicidal ideation and intent. At the point of discharge, there was no evidence of information gathering around Danny’s mental state, behaviour, psychiatric history, history of abuse, social situation – and evidence that this information was used to form a judgement about the likelihood or probability of an adverse or harmful outcome (in accordance with the Trust’s risk policy). There was no evidence of any consideration of Danny’s historical factors and experiences, more recent problems and existing strengths and resources (in accordance with the NICE guidelines 2022). Witnesses from consultant level to care co-ordinator level, were unable to describe a robust risk assessment process. I am concerned that staff do not fully understand how to assess and manage risk. There was no safety plan on discharge from hospital, or prior to discharge from the community team, to address the clear risks that Danny posed. ”

Is this part of a recurring concern?

Yes — Failure to ensure safe discharge planning for inpatient mental health admissions; Unreliable Community Mental Health care access and discharge processes; Unreliable hospital discharge processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to gather and use comprehensive information in risk assessment

Wider context from the report

“There was no evidence of any adequate formulation of risk prior to Danny’s discharge from hospital on the 14 December 2022 and no evidence of any adequate risk formulation prior to Danny’s discharge from the community mental health team in January 2023. The statement “Danny does not present with any suicidal ideation or self-harming behaviour“ was copied and pasted multiple times throughout the risk assessment template on the 14 December 2022. There was no analysis or formulation of risk for Danny. From review of the records throughout the admission, I am concerned that there was an over-reliance upon Danny’s answer to questions posed about suicidal ideation and intent. At the point of discharge, there was no evidence of information gathering around Danny’s mental state, behaviour, psychiatric history, history of abuse, social situation – and evidence that this information was used to form a judgement about the likelihood or probability of an adverse or harmful outcome (in accordance with the Trust’s risk policy). There was no evidence of any consideration of Danny’s historical factors and experiences, more recent problems and existing strengths and resources (in accordance with the NICE guidelines 2022). Witnesses from consultant level to care co-ordinator level, were unable to describe a robust risk assessment process. I am concerned that staff do not fully understand how to assess and manage risk. There was no safety plan on discharge from hospital, or prior to discharge from the community team, to address the clear risks that Danny posed. ”

Is this part of a recurring concern?

Yes — Failure to incorporate relevant clinical history and diagnoses into care decisions; Inadequate mental health risk assessment.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of adequate risk formulation before discharge

Wider context from the report

“There was no evidence of any adequate formulation of risk prior to Danny’s discharge from hospital on the 14 December 2022 and no evidence of any adequate risk formulation prior to Danny’s discharge from the community mental health team in January 2023. The statement “Danny does not present with any suicidal ideation or self-harming behaviour“ was copied and pasted multiple times throughout the risk assessment template on the 14 December 2022. There was no analysis or formulation of risk for Danny. From review of the records throughout the admission, I am concerned that there was an over-reliance upon Danny’s answer to questions posed about suicidal ideation and intent. At the point of discharge, there was no evidence of information gathering around Danny’s mental state, behaviour, psychiatric history, history of abuse, social situation – and evidence that this information was used to form a judgement about the likelihood or probability of an adverse or harmful outcome (in accordance with the Trust’s risk policy). There was no evidence of any consideration of Danny’s historical factors and experiences, more recent problems and existing strengths and resources (in accordance with the NICE guidelines 2022). Witnesses from consultant level to care co-ordinator level, were unable to describe a robust risk assessment process. I am concerned that staff do not fully understand how to assess and manage risk. There was no safety plan on discharge from hospital, or prior to discharge from the community team, to address the clear risks that Danny posed. ”

Is this part of a recurring concern?

Yes — Inadequate mental health assessment before care decisions; Unreliable hospital discharge processes; Unsafe discharge, closure or withdrawal of mental health services.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Operate a clinical dashboard identifying missing risk formulations and crisis summaries for managerial follow-up.

Verbatim wording from the response

“The Trust has established a new oversight system to enable managers to identify any gaps in risk”

Source location

Response from Essex Partnership NHS
Page 2 · response
Published 1 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use the new operating model to strengthen family and carer engagement throughout admission and discharge.

Verbatim wording from the response

“Strong and consistent family and carer engagement is essential for the Trust, as this supports understanding of historical risks. This is being encouraged through the new operating model with engagement throughout admission and at discharge.”

Source location

Response from Essex Partnership NHS
Page 3 · response
Published 1 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Roll out STORM risk-management training to frontline staff, targeting 60% of registered urgent-care practitioners by the end of 2024.

Verbatim wording from the response

“and development of our staff with the new Skills Training on Risk Management (STORM) training. This is an evidence-based training methodology given to frontline team members who have the opportunity to practice, reflect, and give and receive feedback on skills in a safe and supportive learning environment. It uses the highest standard level of skills development, which includes filmed skills practice for the more advanced courses. The focus is on the person, collaboration, assessment, and safety planning, and they are joined by new skill sets including Suicide and self-harm – exploring the similarities and differences for assessment. We aim to have 60% of all registered practitioners across all urgent care pathways trained by end of 2024. Achievement of this training roll out is overseen by the Trust’s suicide prevention quality priority group.”

Source location

Response from Essex Partnership NHS
Page 4 · response
Published 1 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review named-nurse processes and guidelines to clarify risk-assessment and discharge responsibilities across inpatient wards.

Verbatim wording from the response

“The Trust recognises that there was confusion around responsibilities of the named nurse, which includes risk assessment and formulating risks including plan at point of discharge. The Trust Quality Matron for Fundamentals of Care is leading on an improvement project looking at processes for the named nurse which aims to ensure there is consistent understanding of the named nurse role”

Source location

Response from Essex Partnership NHS
Page 1 · response
Published 1 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct record, matron, and person-centred audits of risk formulation, crisis summaries, and care documentation, with feedback to staff.

Verbatim wording from the response

“In addition the Trust has clinical audit processes which include a record keeping audit and a ‘matron’s records audit’ which includes review of risk formulation and crisis summary. Audit results are taken back to staff and highlighted through discussed in team meetings. The audit process has been reviewed and the Trust now has a person centred audit undertaken where possible with the names nurse to review an individual’s care and documentation thereafter.”

Source location

Response from Essex Partnership NHS
Page 3 · response
Published 1 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Improve discharge and care-planning documentation with discharge prompts, carer involvement, and service-user review of correspondence.

Verbatim wording from the response

“The Trust is on an ongoing journey for improved documentation, which has included training sessions and a specific focus on this within supervision reviews. Work has been undertaken to update the discharge letter template to include discharge planning prompts and the incorporation of carer involvement in the Care Programme Approach review documentation. Discharge letters have been reviewed by the Service User Network Group to review content and tone of correspondence.”

Source location

Response from Essex Partnership NHS
Page 2 · response
Published 1 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review care-coordinator roles and responsibilities and continue risk-assessment improvement through the Disengagement Safety Improvement Programme.

Verbatim wording from the response

“Work has been undertaken by the Director NE Essex Community Services, Trust Wide Perinatal, Children’s Learning Disability and Allied Health Professionals Operations to review the role and responsibilities of care coordinators and ongoing quality improvement for risk assessment is part of the Trust Disengagement Safety Improvement Programme”

Source location

Response from Essex Partnership NHS
Page 4 · response
Published 1 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement the Safety Action Plan to document agreed discharge actions, relapse signatures, and multidisciplinary outcomes in patient records.

Verbatim wording from the response

“Action is already underway as part of the Safety Action Plan to ensure there are clear documented actions agreed at discharge meetings and that the MDT outcome form is completed for each person clearly stating any actions and an overview of relapse signatures and recorded in the patient record.”

Source location

Response from Essex Partnership NHS
Page 4 · response
Published 1 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement the Health Information Exchange to consolidate access to key information across electronic record systems.

Verbatim wording from the response

“The Trust has two main electronic records systems for mental health services (Mobius/Paris) means that information can be recorded in two different places. To enable staff in information gathering across the two systems the trust has implemented the Health Information Exchange (HIE) to provide one place for staff to review key information.”

Source location

Response from Essex Partnership NHS
Page 3 · response
Published 1 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review inpatient and community care plans and risk assessments during staff one-to-one supervision.

Verbatim wording from the response

“As part of all staff one to ones, supervisors work with inpatient named nurses/ community care coordinators reviewing their care plans and risk assessment to check quality of the clinical entries.”

Source location

Response from Essex Partnership NHS
Page 3 · response
Published 1 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement discharge steps and multidisciplinary discharge planning meetings with managerial and matron oversight.

Verbatim wording from the response

“The Trust have made improvements, at pace in respect of the processes for formulation of risk on discharge with the implementation of discharge steps developed by the Trust Patient Flow Team. There has also been a change in practice to ensure we hold a discharge planning meeting with the Multi-Disciplinary Team (MDT) before discharge from hospital. Clinical service managers and matrons join discharge meetings to ensure a collaborative approach.”

Source location

Response from Essex Partnership NHS
Page 1 · response
Published 1 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide Trust-wide community mental-health-team training on enhanced transition care planning.

Verbatim wording from the response

“Additional training has been undertaken Trust wide in Community Mental Health Teams to support enhanced transition care planning.”

Source location

Response from Essex Partnership NHS
Page 2 · response
Published 1 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide clinical risk-assessment training and apply the clinical risk policy.

Verbatim wording from the response

“The organisation recognises that the quality of the narrative used in risk assessment is essential for staff to understand risk. This will always be dependent on the staff member completing this. The Trust has clinical risk assessment training in place and a clinical risk policy to guide staff. For ongoing support the Trust has implemented review of risk assessments and documentation completed as part of staff members’ clinical supervision, this enables discussion and immediate learning support for each staff member.”

Source location

Response from Essex Partnership NHS
Page 2 · response
Published 1 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review each patient’s history and electronic-record information at ward multidisciplinary team meetings.

Verbatim wording from the response

“At all ward MDTs there is a review to look back at the person’s history. This also ensures that there has been a review of both systems / HIE.”

Source location

Response from Essex Partnership NHS
Page 4 · response
Published 1 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Re-share the clinical risk policy and provide ward posters on safe discharge steps.

Verbatim wording from the response

“In addition we have re-shared the clinical risk policy with staff supported with poster for wards on safety discharge steps”

Source location

Response from Essex Partnership NHS
Page 4 · response
Published 1 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Improve care plans so historical factors, experiences, and risks inform personalised care planning.

Verbatim wording from the response

“Trust care plans have been improved to ensure they are personalised and historic factors, experiences and risks are pulled through into care planning.”

Source location

Response from Essex Partnership NHS
Page 3 · response
Published 1 August 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.11

  1. 1

    Move toward one central electronic records system as part of the digital strategy.

    Stated by The TrustStated plannedThe respondent said that this action was planned when they made their response on 1 August 2024.
  2. 2

    Issue copying-and-pasting safety alerts, train staff, and audit records with reflective follow-up when copying is identified.

    Stated by The TrustStated completedThe respondent said that this action was complete when they made their response on 1 August 2024.
  3. 3

    Provide medical oversight at inpatient discharge and incorporate it into discharge summaries.

    Stated by The TrustStated completedThe respondent said that this action was complete when they made their response on 1 August 2024.
  4. 4

    Deliver the Trust-wide quality-of-care programme with suicide prevention as a quality priority.

    Stated by The TrustStated completedThe respondent said that this action was complete when they made their response on 1 August 2024.
  5. 5

    Strengthen partnership working with community teams through transparent risk discussions involving patients’ friends and families.

    Stated by The TrustStated completedThe respondent said that this action was complete when they made their response on 1 August 2024.
  6. 6

    Roll out the new inpatient operating model with quality controls for copying, documentation, and role responsibilities.

    Stated by The TrustStated plannedThe respondent said that this action was planned when they made their response on 1 August 2024.
  7. 7

    Redesign inpatient mental-health service delivery through the Time To Care programme to increase direct personalised patient care.

    Stated by The TrustStated completedThe respondent said that this action was complete when they made their response on 1 August 2024.
  8. 8

    Introduce six Professional Nurse Educator roles for inpatient mental-health wards.

    Stated by The TrustStated completedThe respondent said that this action was complete when they made their response on 1 August 2024.
  9. 9

    Strengthen responses to copying in patient records by exploring options with Human Resources.

    Stated by The TrustStated in progressThe respondent said that this action was in progress when they made their response on 1 August 2024.
  10. 10

    Continue transforming services toward trauma-informed care focused on patients’ experiences and needs.

    Stated by The TrustStated in progressThe respondent said that this action was in progress when they made their response on 1 August 2024.
  11. 11

    Conduct daily one-to-one engagement with every inpatient.

    Stated by The TrustStated completedThe respondent said that this action was complete when they made their response on 1 August 2024.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Move toward one central electronic records system as part of the digital strategy.

Verbatim wording from the response

“There are further plans to move to one central electronic records system as part of the Trust digital strategy which will further enhance the records systems.”

Source location

Response from Essex Partnership NHS
Page 3 · response
Published 1 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Issue copying-and-pasting safety alerts, train staff, and audit records with reflective follow-up when copying is identified.

Verbatim wording from the response

“The Trust recognises that copying and pasting and the quality of documentation continues to be an area for improvement. A number of improvement initiatives have been completed including copying and pasting safety alert being issued, enhanced documentation training and having a robust process in place which ensures records auditing (including checking for copying and pasting), where this is found the staff member is contacted and asked to complete a reflective piece.”

Source location

Response from Essex Partnership NHS
Page 2 · response
Published 1 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide medical oversight at inpatient discharge and incorporate it into discharge summaries.

Verbatim wording from the response

“There is medical oversight at point of discharge from inpatient services and this feeds into discharge summaries.”

Source location

Response from Essex Partnership NHS
Page 3 · response
Published 1 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver the Trust-wide quality-of-care programme with suicide prevention as a quality priority.

Verbatim wording from the response

“The Trust has recently launched a programme for quality of care; focusing on the key element of safety, effectiveness and experience. This programme has important Trust wide quality priorities, one of which is suicide prevention, one of the current year’s focus areas is enhancing the training”

Source location

Response from Essex Partnership NHS
Page 3 · response
Published 1 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Strengthen partnership working with community teams through transparent risk discussions involving patients’ friends and families.

Verbatim wording from the response

“Improvements have also been made to the joint partnership working with community teams for all patients, part of this change encouraging transparent conversations, including with friends/family, to ensure risks are identified and mitigated.”

Source location

Response from Essex Partnership NHS
Page 1 · response
Published 1 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Roll out the new inpatient operating model with quality controls for copying, documentation, and role responsibilities.

Verbatim wording from the response

“Our next steps on this improvement journey is the roll out of the new inpatient operating model which will include quality focus on key learning areas including copying and pasting and focus on the expectations of roles and responsibilities.”

Source location

Response from Essex Partnership NHS
Page 2 · response
Published 1 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Redesign inpatient mental-health service delivery through the Time To Care programme to increase direct personalised patient care.

Verbatim wording from the response

“The ‘Time to Care’ programme involves a complete transformation of the way in which we operate our mental health inpatient wards, with the overriding aim to free up more clinical time to spend on direct patient care. The Time to Care Programme has redesigned how we deliver inpatient mental health services, based upon learning from the past, the latest national and international expert guidance for best practice, and most importantly input from our patients, their families and carers.”

Source location

Response from Essex Partnership NHS
Page 4 · response
Published 1 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce six Professional Nurse Educator roles for inpatient mental-health wards.

Verbatim wording from the response

“In addition, the Trust’s transformation programme ‘Time To Care’ has recognised the importance of enhancing clinical education within the clinical environment and has therefore invested in the introduction of six Professional Nurse Educators; this role has been developed for our in inpatient mental health wards following a national pilot of the role”

Source location

Response from Essex Partnership NHS
Page 4 · response
Published 1 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Strengthen responses to copying in patient records by exploring options with Human Resources.

Verbatim wording from the response

“We are taking action to further strengthen response when staff are found to have copied and pasted in patient records and are exploring options with Human Resources.”

Source location

Response from Essex Partnership NHS
Page 2 · response
Published 1 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue transforming services toward trauma-informed care focused on patients’ experiences and needs.

Verbatim wording from the response

“The Trust is transforming its approach to providing trauma informed care which aims to create a fundamental paradigm shift to considering what has happened to a person rather than what is wrong with a person.”

Source location

Response from Essex Partnership NHS
Page 3 · response
Published 1 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct daily one-to-one engagement with every inpatient.

Verbatim wording from the response

“The Trust has implemented a new processes of 1:1 engagement forms that are completed daily with each patient.”

Source location

Response from Essex Partnership NHS
Page 3 · response
Published 1 August 2024

Open published response
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