PFD report

Neil Kenneth PARKES · Prevention of Future Deaths report

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Issued 20 Jan 2022•Warwickshire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
2

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
6

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised2

  1. Failure to identify unconscious patients
    Part of recurring concern: Unreliable patient identification during healthcare contacts
  2. Failure of police to act on requests for assistance identifying hospital patients
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Action

    Issue organisation-wide learning requiring hospital enquiries to identify unknown patients, linked incidents to be researched, and fingerprints to be considered where medically relevant.

    Stated by Warwickshire PoliceStated completedThe respondent said that this action was complete when they made their response on 25 January 2022.
  2. Action

    Circulate control-room learning on SNT referrals, intelligence checks, supervisory review, incident closure, and reopening logs when further action is required.

    Stated by Warwickshire PoliceStated completedThe respondent said that this action was complete when they made their response on 25 January 2022.
  3. Action

    Advise control-room staff to complete full THRIVE assessments, record enquiry rationales and actions, obtain supervisory review, and fully update logs before closure.

    Stated by Warwickshire PoliceStated completedThe respondent said that this action was complete when they made their response on 25 January 2022.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to identify unconscious patients

Wider context from the report

“Throughout the time that Mr Parkes lay unconscious in UHCW his identity was unknown. He had been reported as a missing person by his parents to another police force during the time he was in hospital. Additionally, on 2 separate occasions, UHCW staff directly contacted Warwickshire police to seek assistance to identify him. No clear explanation has been provided to explain why Warwickshire failed to act on those requests. The effects of the failure to identify Mr Parkes meant the hospital had no access to his previous medical history which my have been of assistance in his treatment. ”

Is this part of a recurring concern?

Yes — Unreliable patient identification during healthcare contacts.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of police to act on requests for assistance identifying hospital patients

Wider context from the report

“Throughout the time that Mr Parkes lay unconscious in UHCW his identity was unknown. He had been reported as a missing person by his parents to another police force during the time he was in hospital. Additionally, on 2 separate occasions, UHCW staff directly contacted Warwickshire police to seek assistance to identify him. No clear explanation has been provided to explain why Warwickshire failed to act on those requests. The effects of the failure to identify Mr Parkes meant the hospital had no access to his previous medical history which my have been of assistance in his treatment. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Issue organisation-wide learning requiring hospital enquiries to identify unknown patients, linked incidents to be researched, and fingerprints to be considered where medically relevant.

Verbatim wording from the response

“• An entry made available to all officers and staff through the Vulnerability and Safeguarding Newsletter on 1st December 2021 setting out lessons learnt from this Inquest. They were as follows: ◦ The necessity for officers conducting hospital enquiries to ask specifically for details of any “unknown” or “unidentified” patients within their care. ◦ The necessity to consider researching other local incidents which may be linked to missing person enquiries. ◦ The necessity to take fingerprints (using the Mental Capacity Act 2005 provisions) where establishing identity may assist with treatment of a medical need.”

Source location

2022-0019-Response-from-Warwickshire-Police_Published
Page 4 · response
Published 25 January 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Circulate control-room learning on SNT referrals, intelligence checks, supervisory review, incident closure, and reopening logs when further action is required.

Verbatim wording from the response

“• Control Room staff have received words of advice and organisational learning has been circulated on the following issues: ◦ When using the “SNT” tag, ensure there is a full explanation of what is needed from the Safer Neighbourhood Team and who the SNT are to make contact with, ◦ Call handlers are to check whether SNT are actually on duty at the time of the call and consider liaising directly ◦ Any incident of note is to be brought to the attention of the OCC supervision for full review before closing ◦ Consideration to be given and documented on the incident for the 24 hour Intelligence Team to complete additional checks. ◦ Incidents should be resulted with actions taken and rational for closing and just not just marked as “closed pending further calls” ◦ SNT to request logs to be re-opened if further actions need to be taken following their involvement.”

Source location

2022-0019-Response-from-Warwickshire-Police_Published
Page 4 · response
Published 25 January 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Advise control-room staff to complete full THRIVE assessments, record enquiry rationales and actions, obtain supervisory review, and fully update logs before closure.

Verbatim wording from the response

“All staff involved with this incident have been spoken to by the Control Room Manager about undertaking a full THRIVE (threat and risk) assessment and detailed rationale for inclusion on the incident log to show all enquiries made and actions completed.”

Source location

2022-0019-Response-from-Warwickshire-Police_Published
Page 2 · response
Published 25 January 2022

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. 1

    Conduct an internal review to identify lessons and organisational actions arising from the incident.

    Stated by Warwickshire PoliceStated completedThe respondent said that this action was complete when they made their response on 25 January 2022.
  2. 2

    Participate in the Safeguarding Panel Review to identify partnership-working issues and required changes.

    Stated by Warwickshire PoliceStated completedThe respondent said that this action was complete when they made their response on 25 January 2022.
  3. 3

    Continue monitoring and sharing further learning or improvements identified.

    Stated by Warwickshire PoliceStated in progressThe respondent said that this action was in progress when they made their response on 25 January 2022.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct an internal review to identify lessons and organisational actions arising from the incident.

Verbatim wording from the response

“Actions and Learning Outcomes:”

Source location

2022-0019-Response-from-Warwickshire-Police_Published
Page 3 · response
Published 25 January 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Participate in the Safeguarding Panel Review to identify partnership-working issues and required changes.

Verbatim wording from the response

“The actions taken and organisational lessons learnt by Warwickshire Police include:”

Source location

2022-0019-Response-from-Warwickshire-Police_Published
Page 4 · response
Published 25 January 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue monitoring and sharing further learning or improvements identified.

Verbatim wording from the response

“We wish to reiterate our commitment to seeking to ensure that our officers and staff maintain the highest possible standards of conduct and performance and to that end we will continue to monitor and share any further learning or improvements which are identified.”

Source location

2022-0019-Response-from-Warwickshire-Police_Published
Page 5 · response
Published 25 January 2022

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026