PFD report

Jason Vaughan HOLLAND · Prevention of Future Deaths report

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Issued 12 Jul 2024•Rutland and North Leicestershire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
1

Raised in this report

Recipients
6

Named on the report

Responses found
6

Of 6 recipients

Stated actions
17

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised1

  1. Lack of practical rescue-from-height training for MEWP operators
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. Action

    Include emergency escape, rescue planning and emergency lowering procedures in the MEWP Basic Training course.

    Stated by RTITB LimitedStated completedThe respondent said that this action was complete when they made their response on 13 September 2024.
  2. Action

    Update and launch training materials highlighting personnel platforms fitted to telescopic material handlers as a rescue method.

    Stated by LantraStated plannedThe respondent said that this action was planned when they made their response on 13 September 2024.
  3. Action

    Enhance practical risk-assessment training by adding an assessment element requiring learners to create a rescue plan.

    Stated by LantraStated plannedThe respondent said that this action was planned when they made their response on 13 September 2024.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.8

  1. Position

    Employers must conduct risk assessments specific to work at height and their working environments.

    Stated by ITSSARRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of practical rescue-from-height training for MEWP operators

Wider context from the report

“I heard from a number of organisations within the construction and electrical industry and self employed trades persons. I heard that the industry recognised standard within construction for individuals being assessed as competent to operate a mobile elevated working platforms (MEWPs) is IPAF (International Powered Access Federation) whereby individuals undergo a one day course to be assessed as competent to operate a cherry picker/boom lift (3a) or scissor lifts (3b). I understand that there are a number of training providers nationally who run the course but that the syllabus is set by IPAF. Operatives who pass the course are issued with an IPAF card which is renewed every 5 years. As part of the course, I understand that operatives are classroom trained and then practically assessed operating the necessary MEWPs. Whilst the theory touches upon rescue at height scenarios (albeit having seen the syllabus it deals with potential falls from heights not entrapment). It does not include practical training on rescue at height scenarios or basket to basket rescues drills as standard. I heard evidence of the challenges that the organisations had found in sourcing a practical drill based course for at height rescue. All operatives I heard from working for a range of trades had their IPAF cards and not one had ever received practical training of at height rescue. They all told me that they had received theory based training only. I heard evidence that time is of the essence. For example in a suspension from a harness type scenario (not Jason’s case) between 5 and 15 minutes could be the difference between life or death. The same however can be said for someone who is suffering from positional asphyxia because they are trapped. I am therefore concerned to note that practical based rescue drills are not part of the standard competence based training offered for those operating these machines who are likely to be first on site facilitating rescues. Whilst Mr Holland’s case concerned the construction industry and the assessment of competency of operating MEWPs through IPAF, I understand that all of those organisations identified operate within their relevant sectors as IPAF does for the construction industry and MEWP operating competency based courses follow a similar syllabus, without any practical rescue from height drills being offered as standard. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Include emergency escape, rescue planning and emergency lowering procedures in the MEWP Basic Training course.

Verbatim wording from the response

“I can confirm that our MEWP Basic Training course includes sessions and content on the Emergency Escape and Rescue Plans. I have supplied excerpts below from the trainer’s guide for reference. Please also find attached a copy of our instructor’s guide for your review.”

Source location

Response from RTITB
Page 1 · response
Published 13 September 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update and launch training materials highlighting personnel platforms fitted to telescopic material handlers as a rescue method.

Verbatim wording from the response

“For example, there will almost certainly be a Telescopic Material Handler on site, and these can be fitted with a Personnel Platform – our Lift Truck training course covers the use of this, and we will update our training materials to reference this.”

Source location

Response from LANTRA
Page 1 · response
Published 13 September 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Enhance practical risk-assessment training by adding an assessment element requiring learners to create a rescue plan.

Verbatim wording from the response

“However, we appreciate best practice is not always followed. Therefore, we will enhance our course to increase the practical risk assessment aspect for learners to consider the rescue means available relative to their employers’ premises.”

Source location

Response from LANTRA
Page 1 · response
Published 13 September 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update training materials to highlight RTITB’s specific MEWP rescue course once that course has been created.

Verbatim wording from the response

“• Update our training materials to highlight a specific MEWP rescue course which is being created by one of our competitors (RTITB). This will be done once the course has been created.”

Source location

Response from LANTRA
Page 2 · response
Published 13 September 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver PAL operator training covering rescue controls, rescue planning, and the requirement for a nominated ground rescue person.

Verbatim wording from the response

“IPAF does not set the syllabus for the whole industry. IPAF’s training course meets the requirements of ISO 18878:2013 Mobile Elevating Work Platforms — Operator (Driver) training. The training is developed by industry experts and staff at IPAF. The IPAF course is one of a number of MEWP operator courses available in the UK. The ability to deliver the IPAF training programme for platform operators, certified by Bureau Veritas as conforming to ISO 18878 is a benefit of IPAF membership.”

Source location

Response from IPAF
Page 2 · response
Published 13 September 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Train and test MEWP operators in emergency lowering using ground, auxiliary and platform controls, including explanation, demonstration and practice.

Verbatim wording from the response

“AITT can confirm to the Coroner, that as part of the training and testing of a MEWP, the operator is trained in how to perform emergency lowering – this is explained, demonstrated and practiced by each delegate.”

Source location

Response from AITT
Page 1 · response
Published 13 September 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Employers must conduct risk assessments specific to work at height and their working environments.

Verbatim wording from the response

“• A suitable and sufficient risk assessment will be required to be performed by the employer, specific to the work being performed at height within their specific working environments.”

Source location

Response from ITTSAR
Page 1 · response
Published 13 September 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Universal rescue-at-height training is constrained because training environments and the persons responsible for rescue may differ between workplaces.

Verbatim wording from the response

“• The operators often attend training centres for basic training that are completely different to the working environments that they will be expected to operate in”

Source location

Response from ITTSAR
Page 1 · response
Published 13 September 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Basket-to-basket MEWP rescue training is not considered necessary because agricultural sites are unlikely to have two MEWPs.

Verbatim wording from the response

“Our primary sector is Agriculture, and as such it is very unlikely that sites will have two MEWPS, therefore training in basket-to-basket rescue will not be of great assistance, as such Lantra has not considered providing this training.”

Source location

Response from LANTRA
Page 1 · response
Published 13 September 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Platform-to-platform rescue training is not included in basic operator training because site-specific rescue varies and specialist training is impractical and inappropriate there.

Verbatim wording from the response

“IPAF and its members’ position has always been that IPAF’s role is not to provide training for platform-to-platform rescue as it is crucial that the User of the MEWP has put their own rescue plan in place which will be unique to their circumstances on the day. Rescue can differ significantly depending on the task, the environment, the types of MEWPs being used and the level of experience of the MEWP operator(s) and rescuer(s). The importance of the rescue plan is stressed in all of IPAF’s training courses and guidance documents.”

Source location

Response from IPAF
Page 5 · response
Published 13 September 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Responsibility for developing and implementing a site-specific MEWP rescue plan rests with the User controlling the equipment’s planning, management and use.

Verbatim wording from the response

“It is the User’s responsibility to provide and prepare a rescue plan, as documented in various legislation, i.e., Work at Height Regulations, Management of Health & Safety at Work Regulations, Construction Design and Management Regulations, and the Health and Safety at Work Act.”

Source location

Response from IPAF
Page 5 · response
Published 13 September 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Platform-to-platform rescue planning and associated training are treated as the responsibility of the MEWP employer or user, not NPORS.

Verbatim wording from the response

“It is the responsibility of the employer/user to ensure a sufficient risk assessment and rescue plan is in place as referenced in various legislation such as The Work at Height Regulations 4. Organisation and Planning. Management of Health and Safety at Work regulations, The Health and Safety at Work etc. Act 1974.”

Source location

Response from NPORS
Page 2 · response
Published 13 September 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Responsibility for practical rescue scenarios lies with the person managing the operations, rather than the operator.

Verbatim wording from the response

“AITT would follow any recommendations that the Coroner makes, to prevent any future deaths, however in terms of practical based rescue scenarios, the answer we feel lies not with the operator but with the person managing these operations.”

Source location

Response from AITT
Page 2 · response
Published 13 September 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Training standards, materials and courses are the responsibility of individual accrediting bodies, not the accrediting association.

Verbatim wording from the response

“The ABA is responsible for the categorisation of material handling equipment and the subsequent testing of operators to a standard all members agree on. ABA does not publish training standards or produce training materials or courses. This is the responsibility of each individual accrediting body.”

Source location

Response from AITT
Page 1 · response
Published 13 September 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.11

  1. 1

    Request training providers to add work-at-height planning, MEWP rescue-plan familiarisation, and lone-working safe-system content to the knowledge syllabus.

    Stated by ITSSARStated plannedThe respondent said that this action was planned when they made their response on 13 September 2024.
  2. 2

    Update instructors’ risk-assessment guidance to address potential risks and emergency procedures, then launch it to the training network.

    Stated by LantraStated plannedThe respondent said that this action was planned when they made their response on 13 September 2024.
  3. 3

    Review and update theory-test questions to ensure MEWP rescue is covered, then launch them to the training network.

    Stated by LantraStated plannedThe respondent said that this action was planned when they made their response on 13 September 2024.
  4. 4

    Work with NPORS to establish a committee assessing whether a specific MEWP rescue training course has a place in the market.

    Stated by LantraStated plannedThe respondent said that this action was planned when they made their response on 13 September 2024.
  5. 5

    Review training materials and strengthen the instruction that operators must remain inside the MEWP basket.

    Stated by LantraStated plannedThe respondent said that this action was planned when they made their response on 13 September 2024.
  6. 6

    Operate the accident reporting portal to aggregate industry incident data and produce the annual Global Safety Report.

    Stated by International Powered Access FederationStated completedThe respondent said that this action was complete when they made their response on 13 September 2024.
  7. 7

    Produce and support rescue-related guidance, toolbox talks, posters, videos, and standards documents for MEWP users.

    Stated by International Powered Access FederationStated completedThe respondent said that this action was complete when they made their response on 13 September 2024.
  8. 8

    Launch annual safety campaigns addressing leading causes of fatal and major MEWP incidents.

    Stated by International Powered Access FederationStated completedThe respondent said that this action was complete when they made their response on 13 September 2024.
  9. 9

    Table MEWP rescue, including platform-to-platform rescue, at the scheduled IPAF Council meeting for consideration of IPAF’s current position.

    Stated by International Powered Access FederationStated plannedThe respondent said that this action was planned when they made their response on 13 September 2024.
  10. 10

    Liaise with IPAF, ABA members and CITB to explore how rescue-plan concerns can be addressed.

    Stated by NPORSStated plannedThe respondent said that this action was planned when they made their response on 13 September 2024.
  11. 11

    Arrange a technical-department subcommittee to review NPORS’s current position on rescue plans on 1 October 2024.

    Stated by NPORSStated plannedThe respondent said that this action was planned when they made their response on 13 September 2024.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.5

  1. 1

    Existing basic training and testing standards are considered sufficient to give operators the skills and knowledge to operate machines safely and efficiently.

    Stated by ITSSARExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.
  2. 2

    The duty holder is responsible for risk-assessing tasks, selecting suitable escape routes and communicating them to team members.

    Stated by RTITB LimitedRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.
  3. 3

    Specific escape routes cannot be prescribed because site and task complexity varies.

    Stated by RTITB LimitedUnable to actThe respondent said that a constraint prevented them from taking the relevant action.
  4. 4

    Employers and users are responsible for ensuring sufficient MEWP risk assessments and rescue plans are in place.

    Stated by LantraRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.
  5. 5

    The association cannot determine whether an individual is competent because competence depends on skill, knowledge, ability, training and experience.

    Stated by AITT (The Association of Industrial Truck TrainersUnable to actThe respondent said that a constraint prevented them from taking the relevant action.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Request training providers to add work-at-height planning, MEWP rescue-plan familiarisation, and lone-working safe-system content to the knowledge syllabus.

Verbatim wording from the response

“Within the knowledge section of the syllabus, we will request the training providers to include the following additions:”

Source location

Response from ITTSAR
Page 1 · response
Published 13 September 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update instructors’ risk-assessment guidance to address potential risks and emergency procedures, then launch it to the training network.

Verbatim wording from the response

“• Update our Instructors Risk Assessment Guidance to ensure that they are aware of the potential Risks and Emergency procedures. These will be launched to our network on 1st of November 2024.”

Source location

Response from LANTRA
Page 2 · response
Published 13 September 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review and update theory-test questions to ensure MEWP rescue is covered, then launch them to the training network.

Verbatim wording from the response

“• Review and update our Theory Test Questions to ensure that the MEWP Rescue is covered. These will be launched to our network on 1st November 2024.”

Source location

Response from LANTRA
Page 2 · response
Published 13 September 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work with NPORS to establish a committee assessing whether a specific MEWP rescue training course has a place in the market.

Verbatim wording from the response

“• Work directly with one of our competitors (NPORS) to create a committee to confirm if a specific MEWP Rescue Training Course has a place in the market. This is planned for the 1st of October 2024.”

Source location

Response from LANTRA
Page 2 · response
Published 13 September 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review training materials and strengthen the instruction that operators must remain inside the MEWP basket.

Verbatim wording from the response

“Our training is explicit that an operative should not be outside the basket, meaning there shouldn’t be any opportunity for an operative to get trapped. We will review our materials and make sure that this message is conveyed in the strongest terms, following this guidance will be the best way to mitigate any repeat of the incident you investigated.”

Source location

Response from LANTRA
Page 1 · response
Published 13 September 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Operate the accident reporting portal to aggregate industry incident data and produce the annual Global Safety Report.

Verbatim wording from the response

“IPAF members pushed for the introduction of the IPAF accident reporting portal which provides industry insights into incidents and accidents over the past decade. It was created because of a lack of aggregated and consistent information from other sources. This portal enables IPAF to produce its annual Global Safety Report. The report focuses on the six main causes of serious and fatal incidents relating to Mobile Elevating Work Platforms (MEWPs).”

Source location

Response from IPAF
Page 1 · response
Published 13 September 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Produce and support rescue-related guidance, toolbox talks, posters, videos, and standards documents for MEWP users.

Verbatim wording from the response

“IPAF produces a wealth of free industry resources, including detailed guidance documents, safety posters, short videos, and toolbox talks, based on accident data:”

Source location

Response from IPAF
Page 2 · response
Published 13 September 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Launch annual safety campaigns addressing leading causes of fatal and major MEWP incidents.

Verbatim wording from the response

“In addition to the global safety report, IPAF launches a safety campaign each year based on the primary causes of fatal and major incidents reported to IPAF. For example, preventing and reducing falls from MEWPs, avoiding electrocutions and the 2024 campaign focuses on MEWP entrapment: https://www.ipaf.org/en-gb/campaigns”

Source location

Response from IPAF
Page 1 · response
Published 13 September 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Table MEWP rescue, including platform-to-platform rescue, at the scheduled IPAF Council meeting for consideration of IPAF’s current position.

Verbatim wording from the response

“IPAF, however, fully takes on board the consequences of this incident and the findings of the coroner and as such understands the urgency to review its current position.”

Source location

Response from IPAF
Page 5 · response
Published 13 September 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Liaise with IPAF, ABA members and CITB to explore how rescue-plan concerns can be addressed.

Verbatim wording from the response

“In light of this incident NPORS will arrange a subcommittee within the technical department to review our current position on rescue plans to be scheduled for 1st October 2024. NPORS will liaise with other lead bodies within the industry such as IPAF, ABA members, CITB to explore further on how this can be addressed however a timescale being placed on this will be determined by the responses.”

Source location

Response from NPORS
Page 2 · response
Published 13 September 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Arrange a technical-department subcommittee to review NPORS’s current position on rescue plans on 1 October 2024.

Verbatim wording from the response

“Proposal in response to coroners’ findings:”

Source location

Response from NPORS
Page 2 · response
Published 13 September 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing basic training and testing standards are considered sufficient to give operators the skills and knowledge to operate machines safely and efficiently.

Verbatim wording from the response

“ITSSAR feel that under the basic training and testing standards we provide operators with sufficient skill and knowledge to operate the machine safely and efficiently. However, with specific regards to rescue at height ITSSAR would like to outline the following potential issues with compiling a training programme specifically for this type of rescue:”

Source location

Response from ITTSAR
Page 1 · response
Published 13 September 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The duty holder is responsible for risk-assessing tasks, selecting suitable escape routes and communicating them to team members.

Verbatim wording from the response

“The above emphasises the importance of incorporating the knowledge needed to implement escape routes when operating machinery in the workplace. Due to the complexity of each site and the tasks performed, we cannot specify a particular route to follow. It is the duty holder’s responsibility to ensure that a thorough risk assessment is conducted for the tasks at hand and to select suitable escape routes. These routes should be communicated to every team member.”

Source location

Response from RTITB
Page 4 · response
Published 13 September 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Specific escape routes cannot be prescribed because site and task complexity varies.

Verbatim wording from the response

“The above emphasises the importance of incorporating the knowledge needed to implement escape routes when operating machinery in the workplace. Due to the complexity of each site and the tasks performed, we cannot specify a particular route to follow. It is the duty holder’s responsibility to ensure that a thorough risk assessment is conducted for the tasks at hand and to select suitable escape routes. These routes should be communicated to every team member.”

Source location

Response from RTITB
Page 4 · response
Published 13 September 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Employers and users are responsible for ensuring sufficient MEWP risk assessments and rescue plans are in place.

Verbatim wording from the response

“Our course covers the theory of what to do in an Emergency, as shown from page 41 of our Technical Guide, and is clear that it is the responsibility of the employer/user to ensure a sufficient risk assessment and rescue plan is in place as referenced in various legislation such as The Work at Height Regulations 4. Organisation and Planning. Management of Health and Safety at Work regulations, The Health and Safety at Work etc. Act 1974.”

Source location

Response from LANTRA
Page 1 · response
Published 13 September 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The association cannot determine whether an individual is competent because competence depends on skill, knowledge, ability, training and experience.

Verbatim wording from the response

“As an association we are not able to state if an individual is competent, as the test and course accredited by the association is for basic operation, and competency comes from a number of elements such as skill, knowledge, ability, training and experience.”

Source location

Response from AITT
Page 2 · response
Published 13 September 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026