PFD report

Mr Frederick White · Prevention of Future Deaths report

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Issued 3 Jun 2015•Black Country

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
3

Raised in this report

Recipients
3

Named on the report

Responses found
1

Of 3 recipients

Stated actions
12

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised3

  1. Failure of triage to undertake further and detailed assessment of spinal injury risk
    Part of recurring concern: Failure to reliably assess and diagnose injuries
  2. Delays in diagnosing suspected spinal cord injury
    Part of recurring concern: Failure to reliably assess and diagnose injuries
  3. Failure to immobilise patients with suspected spinal cord injury during initial examination and assessment
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Action

    Review triage nurse training to require grip assessment for specified elderly patients with head injury.

    Stated by the Dudley Group NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 3 June 2015.
  2. Action

    Develop a business case and risk assessment for a medical rapid-assessment service for ambulance-borne patients.

    Stated by the Dudley Group NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 3 June 2015.
  3. Action

    Reinforce maintaining immobilisation until spinal imaging has been reported through governance communications and teaching.

    Stated by the Dudley Group NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 3 June 2015.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    The investigation concluded that earlier immobilisation and diagnosis would not have prevented this patient’s death.

    Stated by the Dudley Group NHS Foundation TrustDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of triage to undertake further and detailed assessment of spinal injury risk

Wider context from the report

“(2) Evidence emerging from the inquest suggested that the initial failure to immobilise the patient continued when he arrived at Hospital and the triage process failed to adequately assess the risk again. It appears the triage process is heavily reliant upon the handover from the paramedic crew without further and detailed assessment. ”

Is this part of a recurring concern?

Yes — Failure to reliably assess and diagnose injuries.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in diagnosing suspected spinal cord injury

Wider context from the report

“(3) It wasn't until five hours after the initial fall that a suspected spinal cord injury was diagnosed. ”

Is this part of a recurring concern?

Yes — Failure to reliably assess and diagnose injuries.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to immobilise patients with suspected spinal cord injury during initial examination and assessment

Wider context from the report

“(1) Spinal injuries are relatively uncommon but have the potential to cause significant morbidity and mortality if not managed effectively. Mr White was an elderly patient who was at risk of falling during the course of the inquest evidence emerged showing that he had sustained a traumatic injury of significant blunt force trauma. He also gave a description of feelings of numbness and lack of sensation in his legs and there was also a drop in blood pressure, which should have prompted a conservative approach in treating the patient by applying immobilisation on suspicion of spinal cord injury during his initial examination and assessment. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review triage nurse training to require grip assessment for specified elderly patients with head injury.

Verbatim wording from the response

“• Current triage assessment does not specifically require a grip test. In this incident there is no documentation suggesting that the patient had neck pain or any neurological deficiency. The department recognises that the use of a simple grip test, currently not routinely used by the triage nurses, could be beneficial in identifying neurology where there is a history of a fall.”

Source location

2015-0212-Responses
Page 2 · response
Published 3 June 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop a business case and risk assessment for a medical rapid-assessment service for ambulance-borne patients.

Verbatim wording from the response

“• The Emergency Department was operating at full capacity when the patient arrived, as noted by the Coroner; the patient was seen 2h 41min post admission by a doctor. The Trust aims to see patients of this type within 1 hour and also aims to have senior (middle grade and consultant) medical staff to be able to provide a ‘Rapid Assessment’ of all ambulance-borne patients at arrival.”

Source location

2015-0212-Responses
Page 2 · response
Published 3 June 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Reinforce maintaining immobilisation until spinal imaging has been reported through governance communications and teaching.

Verbatim wording from the response

“3. | 19 Jun 2015 | Reinforce the need to maintain immobilisation until all spinal imaging has been reported | Inclusion in ED Governance newsletter sent to all present and future staff; Discussion at Middle Grade teaching programme | Consultant ED2; Consultant ED2 | In progress”

Source location

2015-0212-Responses
Page 3 · response
Published 3 June 2015

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The investigation concluded that earlier immobilisation and diagnosis would not have prevented this patient’s death.

Verbatim wording from the response

“Although the investigation concluded that spinal cord injuries are uncommon and even if the patient had been immobilised and diagnosed earlier, the patient would not have survived. Irrespective of this there are actions which the Trust will take to prevent incidents of this nature in future.”

Source location

2015-0212-Responses
Page 2 · response
Published 3 June 2015

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.9

  1. 1

    Review and obtain board-subcommittee approval of the action plan under the Serious Incidents process.

    Stated by the Dudley Group NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 3 June 2015.
  2. 2

    Raise awareness of possible neck injury in elderly patients through governance communications and staff discussions.

    Stated by the Dudley Group NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 3 June 2015.
  3. 3

    Revise the trauma triage tool to incorporate current national recommendations.

    Stated by West Midlands Ambulance Service University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 3 June 2015.
  4. 4

    Train clinicians to use the major-trauma triage tool and route qualifying patients through the regional trauma desk.

    Stated by West Midlands Ambulance Service University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 3 June 2015.
  5. 5

    Present the Regulation 28 report at divisional governance and agree a response action plan.

    Stated by the Dudley Group NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 3 June 2015.
  6. 6

    Provide continuous doctor-led ECT/MERIT trauma support through day helicopter and night car teams.

    Stated by West Midlands Ambulance Service University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 3 June 2015.
  7. 7

    Debrief staff involved in the incident.

    Stated by the Dudley Group NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 3 June 2015.
  8. 8

    Set up an elderly trauma working group with regional partners to identify pre-hospital issues and provide recommendations.

    Stated by West Midlands Ambulance Service University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 3 June 2015.
  9. 9

    Operate a dedicated trauma desk staffed by experienced critical-care paramedics.

    Stated by West Midlands Ambulance Service University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 3 June 2015.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review and obtain board-subcommittee approval of the action plan under the Serious Incidents process.

Verbatim wording from the response

“6. Review of Actions”

Source location

2015-0212-Responses
Page 3 · response
Published 3 June 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Raise awareness of possible neck injury in elderly patients through governance communications and staff discussions.

Verbatim wording from the response

“2. | 19 Jun 2015 | Raise awareness of possible neck injury in elderly patients with head injury | Inclusion in ED Governance newsletter sent to all present and future staff; Discussion at Middle Grade teaching programme; Discussion at Weekly Management meeting; Discussion at Quarterly Governance meeting | Consultant ED2; Consultant ED2; Consultant ED2; Consultant ED2 | In progress”

Source location

2015-0212-Responses
Page 3 · response
Published 3 June 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Revise the trauma triage tool to incorporate current national recommendations.

Verbatim wording from the response

“WMASFT uses a version of a triage tool based upon the American College of Surgeon’s Field Triage Guide and has recently revised its triage tool to include the most recent recommendations from the American Department of Health and Human Services Centre for Disease Control and Prevention.”

Source location

2015-0212-Responses
Page 7 · response
Published 3 June 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Train clinicians to use the major-trauma triage tool and route qualifying patients through the regional trauma desk.

Verbatim wording from the response

“All WMASFT clinicians have received training in the use of a trauma triage tool that is used to identify major trauma patients, these patients are now taken directly to a Major Trauma Centre (MTC) following discussion with the Regional Trauma Desk (RTD) if the journey can be made within 45 minutes. If the journey time to MTC is greater than 45 minutes the patient can be taken to a supporting Trauma Unit (TU) for optimisation prior to being transferred to an MTC. The ECT/MERIT team can facilitate this transfer.”

Source location

2015-0212-Responses
Page 6 · response
Published 3 June 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Present the Regulation 28 report at divisional governance and agree a response action plan.

Verbatim wording from the response

“6. | 02/07/2015 | Compliance with Coroner’s Regulation 28 Report to Prevent Future Deaths | Present the Report to Prevent Future Deaths at the Divisional Governance Meeting and agree action plan to respond to be with the coroner by 29/07/2015 | Divisional Governance Lead | Complete”

Source location

2015-0212-Responses
Page 3 · response
Published 3 June 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide continuous doctor-led ECT/MERIT trauma support through day helicopter and night car teams.

Verbatim wording from the response

“WMASFT has been a major stakeholder in the planning and implementation of this system. This has included setting up a dedicated trauma desk in our control room staffed by experienced Critical Care Paramedics. In addition a doctor led helicopter team in the day has been supplemented by a night time doctor led car team that results in 24 hour support at major trauma cases. This team is called ECT/MERIT.”

Source location

2015-0212-Responses
Page 5 · response
Published 3 June 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Debrief staff involved in the incident.

Verbatim wording from the response

“1. | 30 Mar 2015 | Debriefing of all staff involved in the incident | Medical and Nursing supervisors to debrief relevant staff members | Consultant ED; Consultant ED2; Sister ED | Complete”

Source location

2015-0212-Responses
Page 3 · response
Published 3 June 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Set up an elderly trauma working group with regional partners to identify pre-hospital issues and provide recommendations.

Verbatim wording from the response

“In response to this WMASFT has liaised with the regional trauma network office and Professor ████████ the clinical lead for the regional trauma system to set up an elderly trauma working group to identify the issues facing pre hospital providers with elderly trauma patients and provide advice and recommendations.”

Source location

2015-0212-Responses
Page 9 · response
Published 3 June 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Operate a dedicated trauma desk staffed by experienced critical-care paramedics.

Verbatim wording from the response

“WMASFT has been a major stakeholder in the planning and implementation of this system. This has included setting up a dedicated trauma desk in our control room staffed by experienced Critical Care Paramedics. In addition a doctor led helicopter team in the day has been supplemented by a night time doctor led car team that results in 24 hour support at major trauma cases. This team is called ECT/MERIT.”

Source location

2015-0212-Responses
Page 5 · response
Published 3 June 2015

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026