PFD report

Margaret Erskin Hare Wakefield · Prevention of Future Deaths report

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Issued 14 Nov 2016•Cornwall and Isles of Scilly

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
2

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
8

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Unavailability of timely critical care haemofiltration
  2. Failure to undertake contingency planning between treating clinicians and specialist critical care team
    Part of recurring concern: Failure to ensure access to required dialysis treatment
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

No linked response statements

No respondent-stated action or position is clearly linked to these concerns.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Unavailability of timely critical care haemofiltration

Wider context from the report

“Margaret Wakefield suffered from unstable mental health which on occasions meant she had lack of insight into her medical needs. It was recognised by both the Cardiac Surgeon and Renal Consultant that she was very unwell, the procedure was high risk and that she would require dialysis and that Critical Care haemofiltration may be required. Mrs Wakefield deteriorated quickly and when a request for haemofiltration (which was necessary and potentially lifesaving) was made it was not available in a timely way. The lack of haemofiltration resulted in further deterioration and death occurred before the facility could be made available. The Consultant Surgeon and Renal Consultant both raised concerns as to the lack of haemofiltration for a patient with chronic renal disease following high risk heart procedure in a timely way, and the need for improved access to timely haemofiltration and contingency planning between the treating clinicians and Specialist critical care team. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to undertake contingency planning between treating clinicians and specialist critical care team

Wider context from the report

“Margaret Wakefield suffered from unstable mental health which on occasions meant she had lack of insight into her medical needs. It was recognised by both the Cardiac Surgeon and Renal Consultant that she was very unwell, the procedure was high risk and that she would require dialysis and that Critical Care haemofiltration may be required. Mrs Wakefield deteriorated quickly and when a request for haemofiltration (which was necessary and potentially lifesaving) was made it was not available in a timely way. The lack of haemofiltration resulted in further deterioration and death occurred before the facility could be made available. The Consultant Surgeon and Renal Consultant both raised concerns as to the lack of haemofiltration for a patient with chronic renal disease following high risk heart procedure in a timely way, and the need for improved access to timely haemofiltration and contingency planning between the treating clinicians and Specialist critical care team. ”

Is this part of a recurring concern?

Yes — Failure to ensure access to required dialysis treatment.

Open source report

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.8

  1. 1

    Increase the funded Critical Care Unit establishment to 12 registered nurses on day and night shifts.

    Stated by Royal Cornwall Hospitals NHS TrustStated completedThe respondent said that this action was complete when they made their response on 19 February 2017.
  2. 2

    Appoint a Clinical Director responsible for maximising patient flow across the system.

    Stated by Royal Cornwall Hospitals NHS TrustStated completedThe respondent said that this action was complete when they made their response on 19 February 2017.
  3. 3

    Recruit registered nurses to fill the newly funded Critical Care Unit posts.

    Stated by Royal Cornwall Hospitals NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 19 February 2017.
  4. 4

    Introduce a Patient Flow Policy to improve patient pathways and establish care standards.

    Stated by Royal Cornwall Hospitals NHS TrustStated completedThe respondent said that this action was complete when they made their response on 19 February 2017.
  5. 5

    Implement the SAFER Patient Flow Bundle through multidisciplinary ward-based Swift Plus Board meetings.

    Stated by Royal Cornwall Hospitals NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 19 February 2017.
  6. 6

    Expand Critical Care Outreach Team coverage to operate continuously across 24 hours.

    Stated by Royal Cornwall Hospitals NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 19 February 2017.
  7. 7

    Develop and operationalise a Critical Care Escalation Plan for periods when beds are unavailable.

    Stated by Royal Cornwall Hospitals NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 19 February 2017.
  8. 8

    Introduce a shared Critical Care discharge-reporting system for Site Coordinators and Bed Managers, with progress reviewed at daily site meetings.

    Stated by Royal Cornwall Hospitals NHS TrustStated completedThe respondent said that this action was complete when they made their response on 19 February 2017.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Increase the funded Critical Care Unit establishment to 12 registered nurses on day and night shifts.

Verbatim wording from the response

“• There has been an increase in the funded establishment for registered nurses in the Critical Care Unit: in February 2016 this increased to 11 nurses day and night and this was further increased to 12 since November 2016. At this time recruitment to the newly funded posts has not yet been completed but is underway.”

Source location

2016-0413-Response-by-Royal-Cornwall-Hospital-NHS-trust
Page 1 · response
Published 19 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Appoint a Clinical Director responsible for maximising patient flow across the system.

Verbatim wording from the response

“• A new Patient Flow Policy was introduced in October 2016, to improve patient pathways for patients and ensure standards and a Clinical Director with responsibility for maximising patient flow throughout the system has been appointed.”

Source location

2016-0413-Response-by-Royal-Cornwall-Hospital-NHS-trust
Page 2 · response
Published 19 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Recruit registered nurses to fill the newly funded Critical Care Unit posts.

Verbatim wording from the response

“• There has been an increase in the funded establishment for registered nurses in the Critical Care Unit: in February 2016 this increased to 11 nurses day and night and this was further increased to 12 since November 2016. At this time recruitment to the newly funded posts has not yet been completed but is underway.”

Source location

2016-0413-Response-by-Royal-Cornwall-Hospital-NHS-trust
Page 1 · response
Published 19 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce a Patient Flow Policy to improve patient pathways and establish care standards.

Verbatim wording from the response

“• A new Patient Flow Policy was introduced in October 2016, to improve patient pathways for patients and ensure standards and a Clinical Director with responsibility for maximising patient flow throughout the system has been appointed.”

Source location

2016-0413-Response-by-Royal-Cornwall-Hospital-NHS-trust
Page 2 · response
Published 19 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement the SAFER Patient Flow Bundle through multidisciplinary ward-based Swift Plus Board meetings.

Verbatim wording from the response

“• The Trust has implementing a national programme known as SAFER. This is defined as; The ‘SAFER Patient Flow Bundle’: a set of interventions and clear parameters that, when delivered together as part of a multi-disciplinary approach help to ensure patients receive the right care, in the right place, at the right time, all of the time. This ensures efficiencies and reduced delays for patients, carers and relatives. Practical evidence of this is demonstrated by the development of daily meetings around the Swift Plus Board on each ward to clearly define all activity planned to take place to expedite patient discharge or treatment plans.”

Source location

2016-0413-Response-by-Royal-Cornwall-Hospital-NHS-trust
Page 2 · response
Published 19 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Expand Critical Care Outreach Team coverage to operate continuously across 24 hours.

Verbatim wording from the response

“• The Critical Care Outreach Team, which reviews and advises on the care of patients on the wards, has been funded to increase the hours of operation from day time only to cover the full 24 hour period. The service will be fully operational 24 hours a day from 1 May 2017.”

Source location

2016-0413-Response-by-Royal-Cornwall-Hospital-NHS-trust
Page 1 · response
Published 19 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop and operationalise a Critical Care Escalation Plan for periods when beds are unavailable.

Verbatim wording from the response

“• The Critical Care Team is developing an Escalation Plan which will be operational from 1 May 2017. This will ensure standardisation and consistency of practice from the Trust when Critical Care Beds are not immediately available and again ensure that the Hospital Site Team is involved in maximising capacity in the Critical Care Unit.”

Source location

2016-0413-Response-by-Royal-Cornwall-Hospital-NHS-trust
Page 2 · response
Published 19 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce a shared Critical Care discharge-reporting system for Site Coordinators and Bed Managers, with progress reviewed at daily site meetings.

Verbatim wording from the response

“• A new system has been introduced in which the Critical Care team reports patients awaiting discharge which is emailed to the Hospital Site Coordinators and Bed Managers. This ensures the same data is seen by the whole team at the same time and ensures that patient discharge from the Critical Care Unit is prioritised thus maximising capacity. This information is then reported and progress noted at the Site meetings which take place each day at 0800, 1200, 1600 and 1900.”

Source location

2016-0413-Response-by-Royal-Cornwall-Hospital-NHS-trust
Page 2 · response
Published 19 February 2017

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026