PFD report

Natalie Christina Mountford · Prevention of Future Deaths report

Pin Get email alerts Request correction

Issued 12 Feb 2024•Dorset

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
3

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
14

Described in responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised3

  1. Failure to robustly log and action direct reports of water leaks onto highways
    Part of recurring concern: Failure of the highway hazard reporting and response process
  2. Failure to investigate flowing water during highway inspections
    Part of recurring concern: Failure to reliably manage flooding and standing-water risks on roads
  3. Recurring collision hazard from ice on a steep, curved road section
    Part of recurring concern: Inadequate control of collision risks on steep, bending roads in slippery conditionsPart of recurring concern: Uncontrolled collision risks at hazardous road bendsPart of recurring concern: Unreliable road-surface grip for vehicles
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.11

  1. Action

    Prioritise high-risk reports and inspect all reports as soon as possible.

    Stated by Wessex Water Services Limited (Wessex WaterStated plannedThe respondent said that this action was planned when they made their response on 21 February 2024.
  2. Action

    Keep the reporting process’s operation and effectiveness under review and amend it if further improvements are identified.

    Stated by Wessex Water Services Limited (Wessex WaterStated plannedThe respondent said that this action was planned when they made their response on 21 February 2024.
  3. Action

    Hold briefing events for Highways teams on the revised reporting system as the process rolls out.

    Stated by Wessex Water Services Limited (Wessex WaterStated plannedThe respondent said that this action was planned when they made their response on 21 February 2024.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.3

  1. Position

    Wessex Water is responsible for addressing risks arising from water appearing to originate from its trench reinstatement or asset.

    Stated by Dorset CouncilRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to robustly log and action direct reports of water leaks onto highways

Wider context from the report

“iii. There would appear to be no process in place at Wessex Water to log and action reports made directly to staff of water leaks onto a highway, or if a process is existent it would appear not to be robust. The risk is that such reports may be “lost”, with the necessary work not undertaken, leaving water flowing from a leak on the highway, with the subsequent risk outlined above. ”

Is this part of a recurring concern?

Yes — Failure of the highway hazard reporting and response process.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to investigate flowing water during highway inspections

Wider context from the report

“ii. The presence of flowing water in a road is not considered and/or investigated by Dorset Council Highways Officers when conducting a highway inspection, leading to a risk that remedial action to stem the flow may not be taken, further leading to the continued presence of flowing water on a road. The presence of water itself could cause or contribute to a road traffic collision, but if the water were to freeze in sub-zero temperatures, the risk of a collision increases further; ”

Is this part of a recurring concern?

Yes — Failure to reliably manage flooding and standing-water risks on roads.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Recurring collision hazard from ice on a steep, curved road section

Wider context from the report

“i. This section of the B3091 appears to be an accident “black spot”, with previous collisions likely to have occurred as a consequence of the presence of ice on the road, combined with a steep incline and a bend in the road; ”

Is this part of a recurring concern?

Yes — Inadequate control of collision risks on steep, bending roads in slippery conditions; Uncontrolled collision risks at hazardous road bends; Unreliable road-surface grip for vehicles.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Prioritise high-risk reports and inspect all reports as soon as possible.

Verbatim wording from the response

“• We are engaging with Local Authority Highways teams to identify actual or potential risks to users of the highway. Reports identified as high risk will be treated as a priority and all reports will be inspected as soon as possible.”

Source location

Response from Wessex Water YTL Group
Page 1 · response
Published 21 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Keep the reporting process’s operation and effectiveness under review and amend it if further improvements are identified.

Verbatim wording from the response

“The operation and effectiveness of this process will be kept under review and may be amended if further improvements are identified.”

Source location

Response from Wessex Water YTL Group
Page 1 · response
Published 21 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Hold briefing events for Highways teams on the revised reporting system as the process rolls out.

Verbatim wording from the response

“• We shall hold briefing events for all Highways teams in our area on the changes to our reporting system as the process rolls out.”

Source location

Response from Wessex Water YTL Group
Page 1 · response
Published 21 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Log highway water reports on the customer services system to acknowledge receipt, track investigations, and communicate findings and actions.

Verbatim wording from the response

“We have reviewed our processes and have made the following changes:”

Source location

Response from Wessex Water YTL Group
Page 1 · response
Published 21 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Engage Local Authority Highways teams to identify actual or potential risks to highway users.

Verbatim wording from the response

“• We are engaging with Local Authority Highways teams to identify actual or potential risks to users of the highway. Reports identified as high risk will be treated as a priority and all reports will be inspected as soon as possible.”

Source location

Response from Wessex Water YTL Group
Page 1 · response
Published 21 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Dig out existing and additional drainage ditches to assist water flow at the identified location.

Verbatim wording from the response

“On the 4 January 2023 a joint site visit was conducted by qualified Road Safety Auditors from the team during which it was identified that water flowing out of the road surface over the middle of the carriageway (leading to the possible build-up of ice/slush) was a likely contributing factor. The water appeared to be emanating from a Wessex Water (WW) trench reinstatement and therefore contact was made with WW to ensure that they would take action to address the risk with their asset. The auditors were notified by Dorset Police that water on the road was an active line of enquiry and that investigators from the Serious Collisions Investigation Team were in contact with WW. The auditors noted that as a precaution the local Highways Team would be digging out the existing and some additional drainage ditches to assist water flow.”

Source location

Response from Dorset Council
Page 2 · response
Published 21 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Resurface the road and adjust its camber so naturally occurring surface water enters the existing drainage system efficiently.

Verbatim wording from the response

“As part of the site investigation consideration was given to the tragic road death which occurred near to this location on the 19 December 2017. It was noted that after this collision (2017) the road was resurfaced with the roads camber being adjusted to improve the ride quality and to ensure that any naturally occurring surface water entered the existing drainage system in an efficient manner. These works were complete in September 2018.”

Source location

Response from Dorset Council
Page 2 · response
Published 21 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review winter-service policy measures concerning water on the highway during precautionary salting operations, completing the review by September 2024.

Verbatim wording from the response

“Dorset Council sets out its plan for managing the highway network during winter in its ‘Winter Service Policy and Operational Plan’. This policy is reviewed annually, and we will commit to reviewing the measures and actions set out in this policy with regards to the presence of water on the highway network encountered during precautionary salting operations. This review will be complete, and any identified amendments implemented, by September 2024.”

Source location

Response from Dorset Council
Page 4 · response
Published 21 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the highway safety policy document within six months to ensure its guidance on flooding, surface water and slippery fluids is sufficiently robust.

Verbatim wording from the response

“In addition to this hazards which may affect the safety and/or the serviceability of the highway network can be identified through various routine highway maintenance operations such as cyclical maintenance activities e.g. gully emptying and through ad-hoc inspections undertaken in response to public enquiries.”

Source location

Response from Dorset Council
Page 4 · response
Published 21 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct joint site visits with Dorset Police after every fatal collision, assess highway-condition factors, and take necessary mitigating action.

Verbatim wording from the response

“We work with partners to reduce serious collisions and after every fatal road traffic collision the Road Safety Team conduct a joint site visit with Dorset Police to consider any factors regarding the condition of the highway which could have contributed to the collision and take any necessary mitigating action to maintain the highway to a safe standard to prevent future collisions.”

Source location

Response from Dorset Council
Page 2 · response
Published 21 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the B3091 between Sturminster Newton and Shaftesbury within three months to consider additional proportionate improvements.

Verbatim wording from the response

“I will commit my team to review the B3091 between Sturminster Newton and Shaftesbury within the next three months to consider whether there are any additional proportionate improvements required.”

Source location

Response from Dorset Council
Page 3 · response
Published 21 February 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Wessex Water is responsible for addressing risks arising from water appearing to originate from its trench reinstatement or asset.

Verbatim wording from the response

“On the 4 January 2023 a joint site visit was conducted by qualified Road Safety Auditors from the team during which it was identified that water flowing out of the road surface over the middle of the carriageway (leading to the possible build-up of ice/slush) was a likely contributing factor. The water appeared to be emanating from a Wessex Water (WW) trench reinstatement and therefore contact was made with WW to ensure that they would take action to address the risk with their asset. The auditors were notified by Dorset Police that water on the road was an active line of enquiry and that investigators from the Serious Collisions Investigation Team were in contact with WW. The auditors noted that as a precaution the local Highways Team would be digging out the existing and some additional drainage ditches to assist water flow.”

Source location

Response from Dorset Council
Page 2 · response
Published 21 February 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing inspections and policy guidance already address flooding, surface water and slippery fluids as highway safety hazards.

Verbatim wording from the response

“In addition to this hazards which may affect the safety and/or the serviceability of the highway network can be identified through various routine highway maintenance operations such as cyclical maintenance activities e.g. gully emptying and through ad-hoc inspections undertaken in response to public enquiries.”

Source location

Response from Dorset Council
Page 4 · response
Published 21 February 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Resources and practicability constrain winter service, so ice and snow cannot be prevented or cleared across all network routes at all times.

Verbatim wording from the response

“There is no positive statutory duty placed upon a highway authority to drain a highway; however, section 41(a) of the Highways Act (1980) places a duty upon highway authorities to ensure, so far as is reasonably practicable, that safe passage along a highway is not endangered by snow or ice.”

Source location

Response from Dorset Council
Page 4 · response
Published 21 February 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. 1

    Bring the collision-cluster-site criterion to the Dorset Road Safety Partnership to consider potential benefits of agreeing a partnership-wide criterion.

    Stated by Dorset CouncilStated plannedThe respondent said that this action was planned when they made their response on 21 February 2024.
  2. 2

    Review the collision-cluster-site criterion to ensure processes robustly identify high-risk urban and rural locations.

    Stated by Dorset CouncilStated plannedThe respondent said that this action was planned when they made their response on 21 February 2024.
  3. 3

    Continue using collision- and crash-focused language rather than “accident” when describing road traffic collisions, especially those involving fatalities.

    Stated by Dorset CouncilStated in progressThe respondent said that this action was in progress when they made their response on 21 February 2024.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Bring the collision-cluster-site criterion to the Dorset Road Safety Partnership to consider potential benefits of agreeing a partnership-wide criterion.

Verbatim wording from the response

“I will also commit to bringing this to the attention of the DRSP to consider the potential benefits of agreeing a criterion across the partnership which may help to inform future road death Inquests.”

Source location

Response from Dorset Council
Page 3 · response
Published 21 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the collision-cluster-site criterion to ensure processes robustly identify high-risk urban and rural locations.

Verbatim wording from the response

“The report has helped to identify that whilst Dorset Council has a documented collision cluster site criterion there is no recognised criterion used by Dorset Police.”

Source location

Response from Dorset Council
Page 3 · response
Published 21 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue using collision- and crash-focused language rather than “accident” when describing road traffic collisions, especially those involving fatalities.

Verbatim wording from the response

“no longer use ‘accident’ in some publications, after feedback from affected families and transport professionals.”

Source location

Response from Dorset Council
Page 2 · response
Published 21 February 2024

Open published response
Back to top

Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
2/2

Data last updated 7 September 2026