PFD report

Leslie Keith Williams · Prevention of Future Deaths report

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Issued 21 May 2026•Swansea and Neath Port Talbot

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
1

Raised in this report

Recipients
2

Named on the report

Responses found
1

Of 2 recipients

Stated actions
1

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Concerns raised1

  1. Delays in lifesaving measures beyond basic CPR
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Emergency services, whose care provision varies by country, are responsible for emergency care and treatment beyond initial hotel care.

    Stated by TUI GroupRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in lifesaving measures beyond basic CPR

Wider context from the report

“During the inquest evidence was heard that it took 15 minutes for a defibrillator to arrive and 40 minutes for a doctor to arrive. Despite CPR attempts being made by lifeguards and holidaying nurses these lifesaving measures were not present. I was also told by the wife of the deceased that this was the third case of drowning at the ‘resort’. However, I do not have verification of this information and do not know the exact location of these other possible drownings. It is acknowledged that TUI UK are not the direct owners of the hotel however it is understood that it comes under the ‘TUI Blue’ brand. 1. That lifesaving measures beyond basic CPR are delayed thus reducing the opportunities for a successful outcome. 2. These prevailing circumstances have led to this incident being the third drowning incident at the resort. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

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Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Emergency services, whose care provision varies by country, are responsible for emergency care and treatment beyond initial hotel care.

Verbatim wording from the response

“It is our expectation that emergency care and treatment, beyond initial care of the type described in your report, is provided by the emergency services. The nature and extent of care provision by emergency services in different countries can and does vary.”

Source location

Response from TUI UK
Page 2 · response
Published 2 September 2026

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Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. 1

    Write to Sunrise Hotels highlighting the concerns and request careful consideration of its emergency response procedures.

    Stated by TUI GroupStated completedThe respondent said that this action was complete when they made their response on 2 September 2026.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Write to Sunrise Hotels highlighting the concerns and request careful consideration of its emergency response procedures.

Verbatim wording from the response

“I have noted your concerns as to delays with provision of a defibrillator, the arrival time of a Doctor and evidence of other incidents in resort. We have been unable to identify those other incidents in any records we have. However, in light of this tragic incident we have written to Sunrise hotels, highlighting your concerns and have asked that they consider them carefully, in particular as regards their emergency response procedures.”

Source location

Response from TUI UK
Page 2 · response
Published 2 September 2026

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026