PFD report

JANET MARY TRIPP · Prevention of Future Deaths report

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Issued 9 Feb 2026•Cornwall and Isles of Scilly

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
1

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
8

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised1

  1. Failure to address failings identified at inquest
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

No linked response statements

No respondent-stated action or position is clearly linked to these concerns.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to address failings identified at inquest

Wider context from the report

“There was insufficient evidence before the court to indicate that the above failings found at Inquest had been addressed by the hospital. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.8

  1. 1

    Provide updated guidance and education requiring complete SBARD forms with mandatory timings and registered-nurse signatures.

    Stated by Royal Cornwall Hospitals NHS TrustStated completedThe respondent said that this action was complete when they made their response on 16 February 2026.
  2. 2

    Deliver targeted education on pressure-ulcer prevention, patient assessment, skin changes, documentation, escalation and risk communication.

    Stated by Royal Cornwall Hospitals NHS TrustStated completedThe respondent said that this action was complete when they made their response on 16 February 2026.
  3. 3

    Discuss new findings and learning in safety briefings and share them with nursing staff through the monthly newsletter.

    Stated by Royal Cornwall Hospitals NHS TrustStated completedThe respondent said that this action was complete when they made their response on 16 February 2026.
  4. 4

    Review SBARD compliance through monthly documentation audits.

    Stated by Royal Cornwall Hospitals NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 16 February 2026.
  5. 5

    Reinforce contemporaneous nursing documentation and undertake spot checks to identify improvements and further training needs.

    Stated by Royal Cornwall Hospitals NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 16 February 2026.
  6. 6

    Hold a verbal safety brief at each discharge-lounge shift handover to confirm care rounds, patient needs and documentation.

    Stated by Royal Cornwall Hospitals NHS TrustStated completedThe respondent said that this action was complete when they made their response on 16 February 2026.
  7. 7

    Use a standardised discharge-lounge transfer handover requiring communication of identified risks and verbal acknowledgement by receiving teams.

    Stated by Royal Cornwall Hospitals NHS TrustStated completedThe respondent said that this action was complete when they made their response on 16 February 2026.
  8. 8

    Monitor discharge-lounge training compliance and practice standards through Unit Leader and Clinical Practice Educator oversight.

    Stated by Royal Cornwall Hospitals NHS TrustStated completedThe respondent said that this action was complete when they made their response on 16 February 2026.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.2

  1. 1

    Nursing documentation indicates that two-hourly care rounds were carried out in the Trauma Unit and Discharge Lounge.

    Stated by Royal Cornwall Hospitals NHS TrustDisputes the concernThe respondent disagreed with part of the concern or the basis for it.
  2. 2

    There was no documentation indicating that dressings were required after the heel blister was identified.

    Stated by Royal Cornwall Hospitals NHS TrustDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide updated guidance and education requiring complete SBARD forms with mandatory timings and registered-nurse signatures.

Verbatim wording from the response

“• Reinforcement of SBARD standards: All staff in the Discharge Lounge have received updated guidance and education on the requirement for SBARD forms to be fully completed, including mandatory timing and a registered nurse’s signature. Compliance will be reviewed through monthly documentation audits.”

Source location

2026-0091 - Response from Royal Cornwall Hospital
Page 4 · response
Published 16 February 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver targeted education on pressure-ulcer prevention, patient assessment, skin changes, documentation, escalation and risk communication.

Verbatim wording from the response

“In addition, the Division has recently increased its focus on pressure ulcer prevention and on the fundamentals of patient assessment. Targeted education sessions have been delivered to reinforce the importance of timely and accurate assessments, clear documentation, and proactive risk identification. Staff are being supported in developing a stronger understanding of their responsibilities for escalating concerns and communicating identified risks effectively to all members of the multidisciplinary team.”

Source location

2026-0091 - Response from Royal Cornwall Hospital
Page 3 · response
Published 16 February 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discuss new findings and learning in safety briefings and share them with nursing staff through the monthly newsletter.

Verbatim wording from the response

“• The following Learning Point has been taken from Mrs. Tripp's case. While skin bundles were completed as per protocol, there is an important learning outcome regarding the need to ensure documentation and reassessment are undertaken whenever new clinical findings arise, particularly prior to any patient transfer. Nursing documentation indicates that staff had elevated the patient's heels on a pillow in order to relieve additional pressure. However, there was no documentation to suggest that dressings were required. The identified learning points will focus on the importance of timely reassessment and identification of required needs, to include repositioning advice if required. All new findings, reflections and learning are discussed during our safety briefing and subsequently shared with nursing staff through the monthly newsletter”

Source location

2026-0091 - Response from Royal Cornwall Hospital
Page 2 · response
Published 16 February 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review SBARD compliance through monthly documentation audits.

Verbatim wording from the response

“• Reinforcement of SBARD standards: All staff in the Discharge Lounge have received updated guidance and education on the requirement for SBARD forms to be fully completed, including mandatory timing and a registered nurse’s signature. Compliance will be reviewed through monthly documentation audits.”

Source location

2026-0091 - Response from Royal Cornwall Hospital
Page 4 · response
Published 16 February 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Reinforce contemporaneous nursing documentation and undertake spot checks to identify improvements and further training needs.

Verbatim wording from the response

“• Real-time documentation reminder process: Unit leadership has reinforced with all registered staff the requirement to document care contemporaneously. Spot checks of nursing notes are being undertaken to ensure improvements and identify any additional training needs.”

Source location

2026-0091 - Response from Royal Cornwall Hospital
Page 4 · response
Published 16 February 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Hold a verbal safety brief at each discharge-lounge shift handover to confirm care rounds, patient needs and documentation.

Verbatim wording from the response

“• In addition to the information provided by Matron Keogh, to support good communication on the discharge lounge, a verbal ‘safety brief’ is held at each shift handover to ensure patients who are in the Discharge Lounge have their care rounds and other needs completed and ensure this is correctly documented.”

Source location

2026-0091 - Response from Royal Cornwall Hospital
Page 2 · response
Published 16 February 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use a standardised discharge-lounge transfer handover requiring communication of identified risks and verbal acknowledgement by receiving teams.

Verbatim wording from the response

“• Structured handover expectations: A standardised handover process has been introduced for all patient transfers from the Discharge Lounge, including mandatory communication of any identified risks—particularly pressure damage or vulnerability—and confirmation that this has been verbally acknowledged by the receiving team.”

Source location

2026-0091 - Response from Royal Cornwall Hospital
Page 4 · response
Published 16 February 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Monitor discharge-lounge training compliance and practice standards through Unit Leader and Clinical Practice Educator oversight.

Verbatim wording from the response

“• Training concerns – All staff working within the Discharge Lounge are required to complete the organisation’s essential mandatory training programme, alongside any role-specific clinical skills competencies.”

Source location

2026-0091 - Response from Royal Cornwall Hospital
Page 2 · response
Published 16 February 2026

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Nursing documentation indicates that two-hourly care rounds were carried out in the Trauma Unit and Discharge Lounge.

Verbatim wording from the response

“• Nursing documentation indicated that care rounding had been carried out every two hours in line with RCHT policy whilst Mrs Tripp was on the Trauma Unit and this continued in the Discharge Lounge.”

Source location

2026-0091 - Response from Royal Cornwall Hospital
Page 2 · response
Published 16 February 2026

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

There was no documentation indicating that dressings were required after the heel blister was identified.

Verbatim wording from the response

“• The following Learning Point has been taken from Mrs. Tripp's case. While skin bundles were completed as per protocol, there is an important learning outcome regarding the need to ensure documentation and reassessment are undertaken whenever new clinical findings arise, particularly prior to any patient transfer. Nursing documentation indicates that staff had elevated the patient's heels on a pillow in order to relieve additional pressure. However, there was no documentation to suggest that dressings were required. The identified learning points will focus on the importance of timely reassessment and identification of required needs, to include repositioning advice if required. All new findings, reflections and learning are discussed during our safety briefing and subsequently shared with nursing staff through the monthly newsletter”

Source location

2026-0091 - Response from Royal Cornwall Hospital
Page 2 · response
Published 16 February 2026

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026