PFD report

Andrew Paul SHIRLEY · Prevention of Future Deaths report

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Issued 27 Jan 2023•Worcestershire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
2

Raised in this report

Recipients
1

Named on the report

Responses found
3

Of 1 recipient

Stated actions
22

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Failure to ensure staff completion of ACCT v.6 and SASH model 3 training
    Part of recurring concern: Unreliable ACCT suicide and self-harm prevention processes
  2. Lack of training for Duty Governors in completing the Initial Segregation Health Screen algorithm document
    Part of recurring concern: Unsafe operation of prison segregation procedures
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.10

  1. Action

    Roll out the three-level suicide mitigation training programme through induction and monitor completion using the Electronic Staff Record.

    Stated by Midlands Partnership University NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 27 February 2023.
  2. Action

    Achieve full compliance with mandatory clinical risk-management training for HMP Hewell mental-health staff.

    Stated by Midlands Partnership University NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 27 February 2023.
  3. Action

    Disseminate ACCT process guidance through the Inclusion prison guide and internal team, MPCC and ACCT meetings.

    Stated by Midlands Partnership University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 27 February 2023.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.3

  1. Position

    PPG is responsible for segregation health screening and provides the related algorithm training to MPFT staff.

    Stated by Midlands Partnership University NHS Foundation TrustRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to ensure staff completion of ACCT v.6 and SASH model 3 training

Wider context from the report

“(1) I heard evidence that v.6 of the ACCT document had been in place at prisons throughout England and Wales since June 2021, and that training relevant thereto consists of: (i) ACCT v.6 training; and (ii) SASH (suicide and self-harm) model 3 training. However, I also heard that, as at 20.1.23 (over 18 months after the introduction of the latest ACCT document), 280 out of 400 members of staff at the prison (70%) were yet to have completed that training. It is of considerable concern that such a high percentage of staff at the prison may not be in a position to recognise the risk which a prisoner presents of suicide and/or self-harm, and therefore to take appropriate steps to reduce that risk; ”

Is this part of a recurring concern?

Yes — Unreliable ACCT suicide and self-harm prevention processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of training for Duty Governors in completing the Initial Segregation Health Screen algorithm document

Wider context from the report

“(2) I also heard evidence that, despite the introduction of a new Initial Segregation Health Screen algorithm document for prisoners in the Segregation Unit, Duty Governors at the prison had not yet received any training about the steps they should take in order to complete that document appropriately. ”

Is this part of a recurring concern?

Yes — Unsafe operation of prison segregation procedures.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Roll out the three-level suicide mitigation training programme through induction and monitor completion using the Electronic Staff Record.

Verbatim wording from the response

“In February 2023 MPFT launched a three level Suicide Mitigation Training which is detailed below. This will be part of the Prison Induction process and will be in place of the current two day training module.”

Source location

Response from Midlands Partnership NHS Foundation Trust
Page 4 · response
Published 27 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Achieve full compliance with mandatory clinical risk-management training for HMP Hewell mental-health staff.

Verbatim wording from the response

“Suicide and Self harm Training”

Source location

Response from Midlands Partnership NHS Foundation Trust
Page 4 · response
Published 27 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Disseminate ACCT process guidance through the Inclusion prison guide and internal team, MPCC and ACCT meetings.

Verbatim wording from the response

“As well as attendance at the training all MPFT staff are given a copy of the Inclusion Good Practice Guide to working in Prisons which includes information on ACCT processes. The use and function of the ACCT process is discussed in internal team meetings, MPCC meetings and in specific ACCT meetings so new staff get the chance to familiarise themselves with how an ACCT is used.”

Source location

Response from Midlands Partnership NHS Foundation Trust
Page 4 · response
Published 27 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require managers or supervisors to sign off staff understanding of the ACCT process during prison induction.

Verbatim wording from the response

“ACCT training is provided by the Prison and it is expected that all MPFT Prison staff attend this training as part of their Induction. Attendance at ACCT training is recorded and monitored locally.”

Source location

Response from Midlands Partnership NHS Foundation Trust
Page 4 · response
Published 27 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver training to all Duty Governors on segregation risk, policy requirements and the Initial Segregation Health Screen process.

Verbatim wording from the response

“HMP Hewell has developed Duty Governor guidance for managing the risk of segregation and delivered a training session to all Duty Governors in March 2023. The training included information on the policy requirements, how to review periods of increased risk and the process of the Initial Segregation Health Screen.”

Source location

Response from HM Prison and Probation Service
Page 1 · response
Published 27 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver combined ACCT v6 and SASH training to all prison staff.

Verbatim wording from the response

“It is essential that ACCT procedures are utilised by all members of staff working within prisons, including healthcare colleagues, and that staff feel confident in recognising risk and in making the decision to open an ACCT in order to support prisoners when it is needed. ACCT v6 and SASH training includes guidance on understanding and assessing the risks and triggers of self-harm, the ACCT v6 process and supporting individuals who self-harm while they are under ACCT monitoring and during the post closure period. HMP Hewell is currently delivering training sessions that incorporate both ACCT v6 and SASH training to all staff with the expectation that this will be completed by July 2023.”

Source location

Response from HM Prison and Probation Service
Page 1 · response
Published 27 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Train healthcare staff to deliver and complete ACCT training at HMP Hewell, reducing reliance on prison-led provision.

Verbatim wording from the response

“In a new joint collaborative initiative between our prison colleagues, Practice Plus Group and the Midlands Partnership NHS Foundation Trust (MPFT), a cohort of healthcare staff have been identified to be trained to deliver the ACCT training. This will significantly improve our ability to”

Source location

Response from Practice Plus Group
Page 1 · response
Published 27 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver comprehensive training on completing Initial Segregation Health Screens, including clinical assessment, accountability, testing and scenario-based learning.

Verbatim wording from the response

“Practice Plus Group has taken immediate action to address this concern and our Director of Nursing & Quality has developed a comprehensive training session. The training incorporates an overview of the prison processes for segregation, clinical assessment (utilising ISHS and other available information to support decision making) and professional accountability. The session includes a knowledge-based test and scenario-based learning. The training session and associated resources are enclosed to support this response.”

Source location

Response from Practice Plus Group
Page 3 · response
Published 27 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop and implement national clinical induction covering foundation ACCT training before prison employment, followed by full ACCT training within six months.

Verbatim wording from the response

“In addition to the above, and to provide further assurance, Practice Plus Group’s Health in Justice service has identified clinical induction as one of its three top corporate priorities this year. A new national clinical induction is being developed, which will incorporate foundation training in the ACCT process, ensuring that all staff receive this prior to commencing work in prison. This will serve as an introduction to the full ACCT training, which will be delivered within the first six months of employment, once our healthcare professionals have acquired practical and contextual experience to support this. It is intended that the Clinical Induction will have an implementation date of no later than 1 October 2023.”

Source location

Response from Practice Plus Group
Page 2 · response
Published 27 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce ACCT and SASH refresher training every two years after initial training, with completion monitored through the Learning Management System.

Verbatim wording from the response

“There are no requirements or national standards in regards to ACCT and SASH refresher training. However, to further embed understanding of the ACCT process, Practice Plus Group will introduce a refresher training session to be completed at 2 yearly intervals following completion of initial training. This will be monitored on an ongoing basis via our organisational Learning Management System (LMS).”

Source location

Response from Practice Plus Group
Page 2 · response
Published 27 February 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

PPG is responsible for segregation health screening and provides the related algorithm training to MPFT staff.

Verbatim wording from the response

“Health Screen Algorithm training is provided to MPFT staff by PPG. This is now in place and all registered nurses at HMP Hewell, inclusive of agency nurses, had completed the training by 3 February 2023. A new member of staff who started 2 weeks ago is the only member of staff not to have completed this but will do so as part of their induction. This is part of the required training for staff working in prisons and is provided as part of and will be monitored within our Induction process. We are in dialogue with PPG about how we can get our staff trained to also deliver this training.”

Source location

Response from Midlands Partnership NHS Foundation Trust
Page 5 · response
Published 27 February 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The Prison provides ACCT training, while attendance by mental healthcare staff is expected and locally monitored.

Verbatim wording from the response

“ACCT training is provided by the Prison and it is expected that all MPFT Prison staff attend this training as part of their Induction. Attendance at ACCT training is recorded and monitored locally.”

Source location

Response from Midlands Partnership NHS Foundation Trust
Page 4 · response
Published 27 February 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The prison governs the ACCT process and had responsibility for running the required training.

Verbatim wording from the response

“Response: The ACCT process is governed by the prison and to date Practice Plus Group have been reliant upon the prison to run the training required. Training on ACCT and SASH (suicide and self-harm) are done together as part of the same sessions.”

Source location

Response from Practice Plus Group
Page 1 · response
Published 27 February 2023

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.12

  1. 1

    Video-record annual prison-specific record-keeping training for use by new staff during induction.

    Stated by Midlands Partnership University NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 27 February 2023.
  2. 2

    Review two random case records during supervision and develop individual improvement plans where standards are unmet.

    Stated by Midlands Partnership University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 27 February 2023.
  3. 3

    Work with PPG to enable MPFT staff to deliver Health Screen Algorithm training.

    Stated by Midlands Partnership University NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 27 February 2023.
  4. 4

    Develop a partnership suicide-prevention strategy for HMP Hewell with the prison, PPG, MPFT and other agencies.

    Stated by Midlands Partnership University NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 27 February 2023.
  5. 5

    Require new staff to shadow experienced staff before independently supporting completion of the Segregation Health Screen Algorithm.

    Stated by Midlands Partnership University NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 27 February 2023.
  6. 6

    Support segregation health screening and contribute where appropriate to completing and reviewing the algorithm.

    Stated by Midlands Partnership University NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 27 February 2023.
  7. 7

    Deliver the planned record-keeping training session, record attendance and monitor completion to full compliance.

    Stated by Midlands Partnership University NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 27 February 2023.
  8. 8

    Complete and competency-sign off local induction within four weeks for permanent and agency staff.

    Stated by Midlands Partnership University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 27 February 2023.
  9. 9

    Publish supporting segregation-management tools, including a guide for collating, analysing and sharing data to improve local decision-making and multidisciplinary practice.

    Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 27 February 2023.
  10. 10

    Develop Duty Governor guidance for managing segregation risk.

    Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 27 February 2023.
  11. 11

    Coordinate prison and healthcare colleagues to deliver collaborative segregation training and support shared understanding of segregation risks and joint care planning.

    Stated by Practice Plus Group Health And Rehabilitation Services LimitedStated in progressThe respondent said that this action was in progress when they made their response on 27 February 2023.
  12. 12

    Share the segregation training work through prison and healthcare networks to encourage safer segregation practice.

    Stated by Practice Plus Group Health And Rehabilitation Services LimitedStated plannedThe respondent said that this action was planned when they made their response on 27 February 2023.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Video-record annual prison-specific record-keeping training for use by new staff during induction.

Verbatim wording from the response

“There is a Prison specific record keeping training provided for all staff on an annual basis. We will video record this session so it can be made available to people to watch as part of their induction pending completing the course face to face. Topics covered in this training include:”

Source location

Response from Midlands Partnership NHS Foundation Trust
Page 3 · response
Published 27 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review two random case records during supervision and develop individual improvement plans where standards are unmet.

Verbatim wording from the response

“During supervision sessions we review two random case records to ensure that these meet the expected standards of record keeping. In cases where the records don’t meet expected standards an improvement plan will be developed with the individual. Supervision occurs at least 6 times a year. This is inclusive of agency staff. Where there are performance issues the frequency will be increased to monthly.”

Source location

Response from Midlands Partnership NHS Foundation Trust
Page 3 · response
Published 27 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work with PPG to enable MPFT staff to deliver Health Screen Algorithm training.

Verbatim wording from the response

“Health Screen Algorithm training is provided to MPFT staff by PPG. This is now in place and all registered nurses at HMP Hewell, inclusive of agency nurses, had completed the training by 3 February 2023. A new member of staff who started 2 weeks ago is the only member of staff not to have completed this but will do so as part of their induction. This is part of the required training for staff working in prisons and is provided as part of and will be monitored within our Induction process. We are in dialogue with PPG about how we can get our staff trained to also deliver this training.”

Source location

Response from Midlands Partnership NHS Foundation Trust
Page 5 · response
Published 27 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop a partnership suicide-prevention strategy for HMP Hewell with the prison, PPG, MPFT and other agencies.

Verbatim wording from the response

“Staff continue to have access to the Inclusion Suicide Prevention and Awareness Toolkit. A HMP Hewell suicide prevention strategy is being developed as a partnership approach which includes the Prison, PPG, MPFT as well as other partner agencies such as education and Chaplaincy services.”

Source location

Response from Midlands Partnership NHS Foundation Trust
Page 5 · response
Published 27 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require new staff to shadow experienced staff before independently supporting completion of the Segregation Health Screen Algorithm.

Verbatim wording from the response

“All new staff will shadow an experienced member of staff supporting the completion of the Algorithm prior to doing so on their own.”

Source location

Response from Midlands Partnership NHS Foundation Trust
Page 6 · response
Published 27 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Support segregation health screening and contribute where appropriate to completing and reviewing the algorithm.

Verbatim wording from the response

“While Segregation Health Screening is the responsibility of PPG, MPFT mental health staff will support this process and, where appropriate, contribute to the completion and review of the algorithm.”

Source location

Response from Midlands Partnership NHS Foundation Trust
Page 6 · response
Published 27 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver the planned record-keeping training session, record attendance and monitor completion to full compliance.

Verbatim wording from the response

“The most recent training was delivered in June 2022 at which point we were 100% compliant. Due to staff turnover compliance is currently at 67%. Therefore a further record keeping training session has been planned for 25th April 2023 at which point 100% of all our staff will have completed the Prison Specific Record Keeping training. Attendance at the training will be recorded and monitored locally.”

Source location

Response from Midlands Partnership NHS Foundation Trust
Page 3 · response
Published 27 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete and competency-sign off local induction within four weeks for permanent and agency staff.

Verbatim wording from the response

“Record keeping is included as a mandatory element within our Trust Induction during which new staff have to complete an online Data Security Awareness training module which covers Information Governance and General Data Protection Regulations (GDPR). The Trust Induction will be completed within the first 4 weeks. This is currently at 91% compliance for HMP Hewell, with outstanding training to be completed to achieve 100% by 31st March 2023.”

Source location

Response from Midlands Partnership NHS Foundation Trust
Page 2 · response
Published 27 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish supporting segregation-management tools, including a guide for collating, analysing and sharing data to improve local decision-making and multidisciplinary practice.

Verbatim wording from the response

“Since Mr Shirley’s death, a number of supporting tools have also been published by HMPPS to assist prisons in ensuring segregation is managed appropriately. This has included a learning guide on how to effectively collate, analyse and share data to enhance local decision-making and multidisciplinary practice.”

Source location

Response from HM Prison and Probation Service
Page 2 · response
Published 27 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop Duty Governor guidance for managing segregation risk.

Verbatim wording from the response

“HMP Hewell has developed Duty Governor guidance for managing the risk of segregation and delivered a training session to all Duty Governors in March 2023. The training included information on the policy requirements, how to review periods of increased risk and the process of the Initial Segregation Health Screen.”

Source location

Response from HM Prison and Probation Service
Page 1 · response
Published 27 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Coordinate prison and healthcare colleagues to deliver collaborative segregation training and support shared understanding of segregation risks and joint care planning.

Verbatim wording from the response

“Our Director of Nursing & Quality and the Head of Healthcare at HMP Hewell are currently liaising with the Governor of the prison (████████) to ensure that the training is delivered as a collaborative initiative between prison and healthcare colleagues. We aim to promote shared understanding of the risks associated with segregation, and the requirement for joint care planning to ensure appropriate care for those who are segregated. We also intend to share this work more widely through prison and healthcare networks to encourage shared learning for safer segregation.”

Source location

Response from Practice Plus Group
Page 3 · response
Published 27 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share the segregation training work through prison and healthcare networks to encourage safer segregation practice.

Verbatim wording from the response

“Our Director of Nursing & Quality and the Head of Healthcare at HMP Hewell are currently liaising with the Governor of the prison (████████) to ensure that the training is delivered as a collaborative initiative between prison and healthcare colleagues. We aim to promote shared understanding of the risks associated with segregation, and the requirement for joint care planning to ensure appropriate care for those who are segregated. We also intend to share this work more widely through prison and healthcare networks to encourage shared learning for safer segregation.”

Source location

Response from Practice Plus Group
Page 3 · response
Published 27 February 2023

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026