PFD report

DARREN LEE ARNOUP · Prevention of Future Deaths report

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Issued 1 May 2014•Norfolk

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
2

Raised in this report

Recipients
3

Named on the report

Responses found
1

Of 3 recipients

Stated actions
6

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Failure to ensure that correspondence concerning a patient’s suicide risk or self-harming behaviour is noted
    Part of recurring concern: Unreliable review and action on clinically significant incoming correspondence
  2. Failure of GP practice guidelines to require referral of correspondence concerning a patient’s suicide risk or self-harming behaviour to a doctor or GP
    Part of recurring concern: Unreliable receipt and routing of clinical correspondence by GP practicesPart of recurring concern: Unreliable review and action on clinically significant incoming correspondence
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. Action

    Develop clear communication channels with NCH&C staff to alert the practice and summarise relevant concerns or actions.

    Stated by Mundesley Medical CentreStated plannedThe respondent said that this action was planned when they made their response on 1 May 2014.
  2. Action

    Review SystmOne filters to ensure relevant information is visible to users.

    Stated by Mundesley Medical CentreStated in progressThe respondent said that this action was in progress when they made their response on 1 May 2014.
  3. Action

    Inform a GP when outside agencies make direct mental-health referrals, including relevant substance-misuse, safeguarding or domestic-violence concerns.

    Stated by Mundesley Medical CentreStated completedThe respondent said that this action was complete when they made their response on 1 May 2014.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    The neuropsychological report was not passed to a GP because it recorded historical self-harm and stated there was no current suicidal intent.

    Stated by Mundesley Medical CentreDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to ensure that correspondence concerning a patient’s suicide risk or self-harming behaviour is noted

Wider context from the report

“In the light of that evidence I am concerned that there is a continuing risk that letters containing information about a concern for the suicide risk or self-harming behaviour of a patient will not be noted. Whilst it is not known whether in the case before me had the GP noted the content of the letter the tragic outcome would have been different I can readily envisage situations where it could. I am therefore concerned that guidelines operated by GP practices/surgeries, including the Mundesley Medical Centre may need to be reviewed to ensure that in future correspondence which refers to a concern for the suicide risk or self-harming behaviour of a patient is required to a Doctor/GP so that the Doctor/GP is aware of the concern. ”

Is this part of a recurring concern?

Yes — Unreliable review and action on clinically significant incoming correspondence.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of GP practice guidelines to require referral of correspondence concerning a patient’s suicide risk or self-harming behaviour to a doctor or GP

Wider context from the report

“In the light of that evidence I am concerned that there is a continuing risk that letters containing information about a concern for the suicide risk or self-harming behaviour of a patient will not be noted. Whilst it is not known whether in the case before me had the GP noted the content of the letter the tragic outcome would have been different I can readily envisage situations where it could. I am therefore concerned that guidelines operated by GP practices/surgeries, including the Mundesley Medical Centre may need to be reviewed to ensure that in future correspondence which refers to a concern for the suicide risk or self-harming behaviour of a patient is required to a Doctor/GP so that the Doctor/GP is aware of the concern. ”

Is this part of a recurring concern?

Yes — Unreliable receipt and routing of clinical correspondence by GP practices; Unreliable review and action on clinically significant incoming correspondence.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop clear communication channels with NCH&C staff to alert the practice and summarise relevant concerns or actions.

Verbatim wording from the response

“Her recommendations which are listed below will be implemented.”

Source location

2014-0199-Response
Page 2 · response
Published 1 May 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review SystmOne filters to ensure relevant information is visible to users.

Verbatim wording from the response

“In addition we have amended our procedures and protocols as summarised below:”

Source location

2014-0199-Response
Page 3 · response
Published 1 May 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Inform a GP when outside agencies make direct mental-health referrals, including relevant substance-misuse, safeguarding or domestic-violence concerns.

Verbatim wording from the response

“2. Due to the nature and impact of Mental health illness and substance abuse upon physical health and variability of risk factors and coping strategies for patients, if other professionals contact the practice to inform that a referral has been made in relation to these areas the GP should be alerted so that any subsequent consultations can be undertaken with this awareness. Safeguarding/Domestic violence concerns highlighted should also be managed in the same way.”

Source location

2014-0199-Response
Page 2 · response
Published 1 May 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Show correspondence about vulnerable people at risk of suicide or deliberate self-harm to a GP.

Verbatim wording from the response

“In addition we have amended our procedures and protocols as summarised below:”

Source location

2014-0199-Response
Page 3 · response
Published 1 May 2014

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The neuropsychological report was not passed to a GP because it recorded historical self-harm and stated there was no current suicidal intent.

Verbatim wording from the response

“1. A neuropsychological report from the Colman Centre dated 21.05.13 makes reference to the suicide attempt in September 2012. This report was not passed to a GP as it was documenting historical information and it goes on to say “at this time (ie May 2013) Mr Arnoup denied any intention to kill himself”.”

Source location

2014-0199-Response
Page 2 · response
Published 1 May 2014

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The referral letter was filed because it indicated no action for the practice and did not identify current suicide risk requiring GP review.

Verbatim wording from the response

“2. We received a copy of a letter (as did Norfolk Recovery Partnership, NRP) on 12.06.13 from the Colman Centre addressed to the Access and Assessment Team (AAT) mental health care trust. This documented previous self-harm and suicidal ideation; however as a referral was being made between the 2 agencies (the Colman Centre and the AAT) and only being copied to the GP with no action indicated, this was filed by an administrator. In addition, Mr Arnoup had been assessed by the AAT on 06.09.13 and there was no mention of any past or current suicidal ideation or deliberate self-harm in a letter to Mundesley Medical Centre. No formal follow up was arranged by the AAT but he was directed to self-referral into the Wellbeing Service if required.”

Source location

2014-0199-Response
Page 2 · response
Published 1 May 2014

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Ensure GPs document fuller histories of mental upset or personal-life instability for successive colleagues.

    Stated by Mundesley Medical CentreStated plannedThe respondent said that this action was planned when they made their response on 1 May 2014.
  2. 2

    Review relevant documentation, reassess self-harm risk and record the assessment in the medical record during consultations involving mental-health concerns.

    Stated by Mundesley Medical CentreStated completedThe respondent said that this action was complete when they made their response on 1 May 2014.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Ensure GPs document fuller histories of mental upset or personal-life instability for successive colleagues.

Verbatim wording from the response

“Her recommendations which are listed below will be implemented.”

Source location

2014-0199-Response
Page 2 · response
Published 1 May 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review relevant documentation, reassess self-harm risk and record the assessment in the medical record during consultations involving mental-health concerns.

Verbatim wording from the response

“In addition we have amended our procedures and protocols as summarised below:”

Source location

2014-0199-Response
Page 3 · response
Published 1 May 2014

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026