PFD report

Kelly Frances HEWITT · Prevention of Future Deaths report

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Issued 22 Apr 2021•Milton Keynes

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
1

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
6

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Concerns raised1

  1. Lack of mental health support for prison staff
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. Action

    Reinstate onsite mental-health and resilience training workshops covering suicide and self-harm awareness, bereavement, trauma, stress and depression.

    Stated by HM Prison and Probation ServiceStated plannedThe respondent said that this action was planned when they made their response on 27 May 2021.
  2. Action

    Deliver the “Reach Out, Saves Lives” staff suicide-prevention campaign across all prisons with mental-health education and signposting to support.

    Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 27 May 2021.
  3. Action

    Employ an Employee Psychological Support Services Clinical Lead to oversee staff mental-health support policy, strategy and clinical standards.

    Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 27 May 2021.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of mental health support for prison staff

Wider context from the report

“Concerns were expressed throughout the inquest as to the lack of mental health support available to prison officers. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Reinstate onsite mental-health and resilience training workshops covering suicide and self-harm awareness, bereavement, trauma, stress and depression.

Verbatim wording from the response

“As coronavirus restrictions ease, we will reinstate onsite mental health and resilience training workshops covering topics like suicide and self-harm awareness, bereavement, dealing with trauma and managing stress and depression.”

Source location

2021-0180-Response-from-HMPPS-Redacted
Page 2 · response
Published 27 May 2021

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver the “Reach Out, Saves Lives” staff suicide-prevention campaign across all prisons with mental-health education and signposting to support.

Verbatim wording from the response

““Reach Out, Saves Lives” staff suicide prevention campaign In September 2020, working with the Samaritans and the Zero Suicide Alliance, we launched a 12-month high-profile staff suicide prevention campaign. The campaign publicly demonstrates our commitment to creating a world where fewer people die from suicide, including our staff, and that we will not shy away from addressing difficult mental health subjects. Backed by the Lord Chancellor and me, the campaign is active in all prisons and encourages staff to “connect” with each other and to access sources of support in times of need, and provides employees with educational tools that better equip them to assist one another.”

Source location

2021-0180-Response-from-HMPPS-Redacted
Page 1 · response
Published 27 May 2021

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Employ an Employee Psychological Support Services Clinical Lead to oversee staff mental-health support policy, strategy and clinical standards.

Verbatim wording from the response

“We now employ an Employee Psychological Support Services Clinical Lead who has responsibility for policy, strategy and clinical standards, making sure that the provision of mental health support services for staff is appropriate, accessible and effective. This qualified practitioner draws on expertise from a range of contracted and partner organisations to deliver an enhanced mental health support offering for our employees.”

Source location

2021-0180-Response-from-HMPPS-Redacted
Page 1 · response
Published 27 May 2021

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Roll out proactive Reflective Sessions to senior managers and prison staff through qualified counsellors, including group sessions addressing workplace mental-health risks.

Verbatim wording from the response

“Proactive support for staff: Reflective Sessions and learning opportunities All senior managers are to be routinely offered a proactive and preventative mental health support service called Reflective Sessions, and these are also being made available to staff”

Source location

2021-0180-Response-from-HMPPS-Redacted
Page 1 · response
Published 27 May 2021

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the Post Incident Care Policy to clarify stakeholder responsibilities and define mandatory post-incident actions for prisons.

Verbatim wording from the response

“Post Incident Care Policy Review Our Post Incident Care Policy is currently being reviewed. The purpose of the policy is to clarify the roles and responsibilities of all internal and external stakeholders following traumatic incidents. Fast-track post trauma clinical interventions are already available through our occupational health and employee assistance programme providers and critical peer support roles such as prison Care Teams and Trauma Risk Management (TRiM) practitioners. The revised policy will set out mandatory actions for prisons following incidents and require additional training and support to be in place for staff in peer support roles to ensure that we are delivering responsive and high-quality support.”

Source location

2021-0180-Response-from-HMPPS-Redacted
Page 2 · response
Published 27 May 2021

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Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. 1

    Provide workforce mental-health learning opportunities for operational and policy leads in partnership with Remploy.

    Stated by HM Prison and Probation ServiceStated in progressThe respondent said that this action was in progress when they made their response on 27 May 2021.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide workforce mental-health learning opportunities for operational and policy leads in partnership with Remploy.

Verbatim wording from the response

“From May 2021 we are also working in partnership with Remploy to provide learning opportunities for operational and policy leads on the latest workforce mental health research and clinical insights. The aim is to build our capability and make sure that policy design and operational delivery planning consider and are sensitive to the psychological impact of our work on individuals.”

Source location

2021-0180-Response-from-HMPPS-Redacted
Page 2 · response
Published 27 May 2021

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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026