PFD report

Valerie HILL · Prevention of Future Deaths report

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Issued 13 Jun 2025•South Wales Central

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
5

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
8

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised5

  1. Failure of falls-management materials to address preventive risk identification, assessment and documentation
    Part of recurring concern: Inadequate control of falls risks
  2. Lack of an available Falls Prevention Strategy or Policy for resident falls-risk assessments
    Part of recurring concern: Inadequate control of falls risks
  3. Failure to analyse, assess and communicate falls notifications to inform ongoing risk assessment and mitigation
    Part of recurring concern: Inadequate control of falls risks
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. Action

    Implement a post-fall summary process to review individual falls and identify ongoing risks.

    Stated by Merthyr Tydfil County Borough CouncilStated completedThe respondent said that this action was complete when they made their response on 30 June 2025.
  2. Action

    Implement staff guidance for preventing and managing falls in residential care homes.

    Stated by Merthyr Tydfil County Borough CouncilStated completedThe respondent said that this action was complete when they made their response on 30 June 2025.
  3. Action

    Implement a new moving and handling risk assessment form for residential care occupants.

    Stated by Merthyr Tydfil County Borough CouncilStated completedThe respondent said that this action was complete when they made their response on 30 June 2025.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    Adult Social Care is responsible for general falls risk through individual care and moving-and-handling plans; Health and Safety addresses environmental or particular risks.

    Stated by Merthyr Tydfil County Borough CouncilRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of falls-management materials to address preventive risk identification, assessment and documentation

Wider context from the report

“(3) the material filed with me focuses upon how to move a fallen person/their management post fall, not the identification /assessment/documentation of risk in order to prevent/mitigate the happening of such events. ”

Is this part of a recurring concern?

Yes — Inadequate control of falls risks.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of an available Falls Prevention Strategy or Policy for resident falls-risk assessments

Wider context from the report

“(5) Your Exhibit KL1 at page 27 references regard being had to Falls Prevention Strategy or Policy – I have received no evidence that MTCBC have such available and in place to inform Care Home’s and their staff in preparation for the completion of a resident’s falls risk assessment ”

Is this part of a recurring concern?

Yes — Inadequate control of falls risks.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to analyse, assess and communicate falls notifications to inform ongoing risk assessment and mitigation

Wider context from the report

“(6) Whilst I am reassured to an extent in relation to the management and retention of incident & risk assessment documentation created in Ty Bargoed moving forwards, I am unclear as to what action, if any, MTCBC’s Health and Safety Unit take upon receipt of falls notifications (as described in ████████’s evidence) and what, if any, analysis/assessment/communication is undertaken in respect of the same with a view to supplementing the ongoing falls risk assessment and collateral mitigating measures. ”

Is this part of a recurring concern?

Yes — Inadequate control of falls risks.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to obtain Registered Healthcare Professional countersignatures on falls-risk assessment forms

Wider context from the report

“(4) The exhibits to your statement at KL 1 page 58 appear to suggest that the risk assessment forms ought to be completed/counter-signed by a Registered Healthcare Professional. I received no evidence that such a practice was/is in operation at Ty Bargoed ”

Is this part of a recurring concern?

Yes — Unreliable completion and verification of falls-risk assessments.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of effective staff training in falls-risk identification, documentation and mitigation

Wider context from the report

“(2) The material provided at, and post Inquest is absent in evidencing that staff at Ty Bargoed receive any specific, relevant, or effective training in respect of the identification & documenting of falls risks to residents, and the mitigation that can be put in place to reduce those risks. In particular, how the assessments ought to be approached and completed. The material filed, largely relates to employee safety in being able to move and handle residents appropriately. That, I understand is not the aim of the All-Wales NHS Patient Moving and Handling Assessment Documents I was taken to at the Inquest. ”

Is this part of a recurring concern?

Yes — Inadequate competence of personnel conducting formal safety risk assessments.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement a post-fall summary process to review individual falls and identify ongoing risks.

Verbatim wording from the response

“9. Additionally, a Post Fall Summary document has also been developed as a means of review and evaluation of any falls sustained by care home residents, to further understand and review risk in general on an ongoing basis. A copy of this document is attached to this witness statement marked “KL 8”.”

Source location

Response from Merthyr Tydfil County Borough Council
Page 3 · response
Published 30 June 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement staff guidance for preventing and managing falls in residential care homes.

Verbatim wording from the response

“5. Consequent upon the concerns of HM Senior Coroner, however, a number of new documents have now been drafted and have recently been implemented by Merthyr Council in the context of addressing these concerns, moving forwards.”

Source location

Response from Merthyr Tydfil County Borough Council
Page 2 · response
Published 30 June 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement a new moving and handling risk assessment form for residential care occupants.

Verbatim wording from the response

“11. As part of this process, a new Moving and Handling Risk Assessment Form has also been developed and a copy of that new form is attached to this witness statement as “KL 9”. It is anticipated that this new approach to the moving and handling plan will ensure that this document is a “living document” – that is to say – it is continually informed and reviewed by”

Source location

Response from Merthyr Tydfil County Borough Council
Page 3 · response
Published 30 June 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop and deliver additional training on the falls guidance, multifactorial assessment and post-fall summary documents.

Verbatim wording from the response

“13. There will be additional training as to the newly created Prevention and Management of Falls Guidance, the Multifactorial Falls Assessment document and the Post Fall Summary document. Once again, this is an ongoing process, but there is a meeting arranged on Friday 5th September with the Council’s Health and Safety officer and Manual Handling trainer to discuss the development of this training programme.”

Source location

Response from Merthyr Tydfil County Borough Council
Page 4 · response
Published 30 June 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement a multifactorial falls risk assessment for relevant adult services users.

Verbatim wording from the response

“7. A copy of the latest version of this Prevention and Management of Falls guidance document for staff is attached to this witness statement marked “KL 6”.”

Source location

Response from Merthyr Tydfil County Borough Council
Page 3 · response
Published 30 June 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Adult Social Care is responsible for general falls risk through individual care and moving-and-handling plans; Health and Safety addresses environmental or particular risks.

Verbatim wording from the response

“24. The (ever present) falls risk associated with elderly persons in a care home setting is primarily the focus of Adult Social Care and needs to be addressed via individual care plans (through Social Services) and moving and handling plans (developed on site – see above), based on appropriate risk assessments. The health and safety team’s principal involvement should be to ensure that if there is an underlying environmental or other particular risk, it is picked up and addressed. Despite the best staff and care, there will be falls from time to time – this is a recognised feature of the care of older and frail persons.”

Source location

Response from Merthyr Tydfil County Borough Council
Page 6 · response
Published 30 June 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Registered healthcare professional sign-off is inappropriate in local-authority care homes because such professionals are not routinely available and the requirement is context-specific.

Verbatim wording from the response

“17. Firstly, at paragraph (4) HM Senior Coroner identified that the risk assessment forms – according to the All Wales NHS Scheme documentation provided in my initial statement – required to be signed off by a Registered Healthcare Professional. It will be understood by HM Coroner that this documentation was developed, primarily, by the NHS in Wales for use in NHS settings, with regard to the moving and handling of NHS patients. The availability of Registered Healthcare Professionals in those settings is obvious. In a local authority residential care home environment, registered medical healthcare professionals of this type are never routinely available and the “requirement” for sign off of risk assessments by such persons is actually a vestige from the original environment in which these documents were developed (see above).”

Source location

Response from Merthyr Tydfil County Borough Council
Page 5 · response
Published 30 June 2025

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. 1

    Restrict completion of residential care moving and handling plans to specified senior staff and require managerial review and sign-off.

    Stated by Merthyr Tydfil County Borough CouncilStated completedThe respondent said that this action was complete when they made their response on 30 June 2025.
  2. 2

    Continue engaging Care Inspectorate Wales during inspections concerning the implemented falls and moving-handling documents.

    Stated by Merthyr Tydfil County Borough CouncilStated in progressThe respondent said that this action was in progress when they made their response on 30 June 2025.
  3. 3

    Train relevant managers and senior carers in completing moving and handling risk assessments and plans, and establish their competence before authorising independent work.

    Stated by Merthyr Tydfil County Borough CouncilStated in progressThe respondent said that this action was in progress when they made their response on 30 June 2025.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Restrict completion of residential care moving and handling plans to specified senior staff and require managerial review and sign-off.

Verbatim wording from the response

“10. Further, and again in response to HM Senior Coroner’s concerns in his PFD Report, the Council has revisited the issue of moving and handling plans for residential care home occupants. The council has now amended its approach to such plans, such that they can now only be completed by appropriate senior members of staff (care home managers, care home assistant managers and senior carers). Once completed – in any event – these moving and handling plans now must be reviewed and signed off by the care home manager or assistant manager. Staff undertaking this process will receive specific training (see below) – this is in addition to the training I identified in my first witness statement herein.”

Source location

Response from Merthyr Tydfil County Borough Council
Page 3 · response
Published 30 June 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue engaging Care Inspectorate Wales during inspections concerning the implemented falls and moving-handling documents.

Verbatim wording from the response

“14. Feedback on this new suite of documents has been sought from Care Inspectorate Wales (CIW) who are the relevant Regulator for Care Homes in Wales, and this has been positive. However, the documents were only finalised at the end of July 2025 and therefore it will be necessary to further interact with CIW as to the same, during the process of further inspections of care homes, following their implementation.”

Source location

Response from Merthyr Tydfil County Borough Council
Page 4 · response
Published 30 June 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Train relevant managers and senior carers in completing moving and handling risk assessments and plans, and establish their competence before authorising independent work.

Verbatim wording from the response

“10. Further, and again in response to HM Senior Coroner’s concerns in his PFD Report, the Council has revisited the issue of moving and handling plans for residential care home occupants. The council has now amended its approach to such plans, such that they can now only be completed by appropriate senior members of staff (care home managers, care home assistant managers and senior carers). Once completed – in any event – these moving and handling plans now must be reviewed and signed off by the care home manager or assistant manager. Staff undertaking this process will receive specific training (see below) – this is in addition to the training I identified in my first witness statement herein.”

Source location

Response from Merthyr Tydfil County Borough Council
Page 3 · response
Published 30 June 2025

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026