PFD report

Jamie Neil Elliott · Prevention of Future Deaths report

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Issued 25 Apr 2017•Inner North London

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
3

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
4

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised3

  1. Failure to verify treatment information with external mental health service providers
    Part of recurring concern: Failure to communicate clinically important information reliably between care servicesPart of recurring concern: Unreliable coordination and escalation between care providers and mental health servicesPart of recurring concern: Unreliable inter-agency information sharing for coordinated care
  2. Failure to provide timely face-to-face psychiatric assessment after worsened-condition referral
    Part of recurring concern: Failure to complete timely direct mental health assessments after referralPart of recurring concern: Failure to provide face-to-face clinical assessment when clinically indicatedPart of recurring concern: Failure to provide face-to-face mental health assessment when clinically indicatedPart of recurring concern: Failure to provide timely psychiatric review through home treatment teamsPart of recurring concern: Unreliable community Home Treatment Team care pathways
  3. Lack of Consultant Psychiatrist assessment for worsened conditions referred to the Home Treatment Team
    Part of recurring concern: Failure to provide effective consultant psychiatrist oversight in mental health carePart of recurring concern: Failure to provide timely psychiatric review through home treatment teamsPart of recurring concern: Unreliable community Home Treatment Team care pathways
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Action

    Require escalation of Home Treatment referrals not seen within 48 hours to a consultant psychiatrist or team manager for prioritised review.

    Stated by East London NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 10 July 2017.
  2. Action

    Distribute guidance to City and Hackney clinical staff on contacting external mental health providers.

    Stated by East London NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 10 July 2017.
  3. Action

    Provide routine doctor review within 72 hours for Home Treatment referrals without prior professional assessment, with out-of-hours emergency review by on-call psychiatry.

    Stated by East London NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 10 July 2017.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to verify treatment information with external mental health service providers

Wider context from the report

“1. Mental health clinicians from the Trust should be required to contact external providers of mental health services, if possible, when a patient is receiving treatment elsewhere, particularly when consideration is being given to compulsorily detain that individual. They should not simply take the patient’s account at face value. ”

Is this part of a recurring concern?

Yes — Failure to communicate clinically important information reliably between care services; Unreliable coordination and escalation between care providers and mental health services; Unreliable inter-agency information sharing for coordinated care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide timely face-to-face psychiatric assessment after worsened-condition referral

Wider context from the report

“2. There should be a psychiatric assessment, by a Consultant Psychiatrist in circumstances where there is a referral to the Home Treatment Team where a patient’s condition has worsened. Ideally this should be within 48 hours and should be a face to face psychiatric assessment. ”

Is this part of a recurring concern?

Yes — Failure to complete timely direct mental health assessments after referral; Failure to provide face-to-face clinical assessment when clinically indicated; Failure to provide face-to-face mental health assessment when clinically indicated; Failure to provide timely psychiatric review through home treatment teams; Unreliable community Home Treatment Team care pathways.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of Consultant Psychiatrist assessment for worsened conditions referred to the Home Treatment Team

Wider context from the report

“2. There should be a psychiatric assessment, by a Consultant Psychiatrist in circumstances where there is a referral to the Home Treatment Team where a patient’s condition has worsened. Ideally this should be within 48 hours and should be a face to face psychiatric assessment. ”

Is this part of a recurring concern?

Yes — Failure to provide effective consultant psychiatrist oversight in mental health care; Failure to provide timely psychiatric review through home treatment teams; Unreliable community Home Treatment Team care pathways.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require escalation of Home Treatment referrals not seen within 48 hours to a consultant psychiatrist or team manager for prioritised review.

Verbatim wording from the response

“In relation to face to face psychiatric assessments by the Home Treatment team the Operational Policy has been updated to include the following:”

Source location

2017-0135-Response-by-East-London-NHS-Trust
Page 2 · response
Published 10 July 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Distribute guidance to City and Hackney clinical staff on contacting external mental health providers.

Verbatim wording from the response

“In relation to contact with external providers I can confirm that a memo has been distributed to all clinical staff in City and Hackney highlighting the issue.”

Source location

2017-0135-Response-by-East-London-NHS-Trust
Page 1 · response
Published 10 July 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide routine doctor review within 72 hours for Home Treatment referrals without prior professional assessment, with out-of-hours emergency review by on-call psychiatry.

Verbatim wording from the response

“In relation to face to face psychiatric assessments by the Home Treatment team the Operational Policy has been updated to include the following:”

Source location

2017-0135-Response-by-East-London-NHS-Trust
Page 2 · response
Published 10 July 2017

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. 1

    Present learning from incidents at the Learning Lessons Forum and disseminate it through borough teams.

    Stated by East London NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 10 July 2017.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Present learning from incidents at the Learning Lessons Forum and disseminate it through borough teams.

Verbatim wording from the response

“Additionally, this issue is due to be discussed at the Learning Lessons Forum in July. This forum is where learning from incidents is presented and spread to representative members of every borough team for further dissemination to their teams.”

Source location

2017-0135-Response-by-East-London-NHS-Trust
Page 2 · response
Published 10 July 2017

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026